21504 comments found.
Need a little help, the7 dashboard menu is missing after install. The menu im talking about is on the admin left bar titled “the7”. Its where you enter the purchase code etc.. I had to save the link to it since its not there. Any way to get it to show?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Does the theme come with Slider Revolution plugin updates? If yes, can those updates be made from WordPress Dashboard?
Hi,
Yes. Since v.5.0.0 you can update plugins via The7 > Plugins interface.
I do not see this interface (The 7 > Plugins) in my WordPress Dashboard. When I go to Plugins > Installed Plugins, I see “Activate Slider Revolution for Premium Benefits. You can Enter an existing licence key or Purchase a licence key”. If I download the install-able WordPress files, will it contain the licence key? If yes, where can I find the licence key?
Please update to newest version of theme.
How can i change the default contact form message? (built by you not the contact7 one) meaning this message (your feedback has been sent to the administrator)
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Just done that.
Great. Thanks!
Im waiting for some time for an answer over the forum… this is getting somehow frustrating.
Hi,
This is strange. All new tickets were processed. Can I please have your ticket ID or a direct link to it? Thanks!
I can not install the native plugins, see the messages:
An error occurred while installing The7 Post Types: Falha no download. Not Found.
An error occurred while installing LayerSlider WP: Falha no download. Not Found.
An error occurred while installing GO Pricing Tables: Falha no download. Not Found.
An error occurred while installing Revolution Slider: Falha no download. Not Found.
An error occurred while installing WPBakery Visual Composer: Falha no download. Not Found.
An error occurred while installing Ultimate Addons for Visual Composer: Falha no download. Not Found.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi, I want to edit the spinner can you please guide me.
Hi,
Theme Options > General Appearance. You can find all applicable settings inside the “Beautiful loading” box.
Hello,
The the7 theme is great. I love it. Is it possible to put in a full with bar like shown in this link ? http://www.adeas.nl/designtheme/adeas_theme_the7_page.jpgthanks in advance !
Hi,
Yes, you can have a full-width row and add a background to it.
can i make a rollover image like this http://omsigroup.com/products/
Hi,
Unfortunately, there’s no such feature at this moment.
hi , i want to buy the theme but i have question , can i use the theme on many webistes for my clients or every time i have to re purchase the theme ? also can i install the demo as is and then change the pics and the contents ?
Hello,
> can i use the theme on many webistes
According to ThemeForest Standard Licenses you need to purchase an individual license for each site you build. This is true for all themes (not only The7).
> also can i install the demo as is and then change the pics and the contents
Yes. However note that some pre-made websites already come with image placeholders instead of images.
Hi team,
I got a pre-purchase question. I know I have to put the purchase code for install demo but I have just wonder a purchase code can use for multi-website or setup for only 1 website
Hi,
According to ThemeForest Regular license a separate requires a separate license. This is true to all themes on ThemeForest. The only exclusion is a development/staging version of a website.
If you are asking about WordPress multisite configuration – yes, The7 supports it with 1 code (you do not need an individual code for each website). However multisite licensing is a bit tricky. Make sure to contact Envato support, describe your use-case and have a green light from them: https://help.market.envato.com/hc/en-us/requests/new
We’ve tried use Relevanssi plugin to display search results by relevance. It’s not compatible with the current theme due to the use of “query_post()” by the theme.
Can you please recommendation which plugin is compatible with the theme to achieve search results by relevance?
Many Thanks.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi, just wondering if the theme uses native Visual Composer plugin? Or it’s been modified in some way? Thanks.
Regards Cin7
Hi,
Native Composer. All The7 additional VC features (technically) comes as an add-on.
Hi, Is there any countdown functionality under WP bakery ? o ultimate addons?
Hi,
They are available in Ultimate Addons.
Hi there – which theme exactly are you using for “http://the7.io/”? Also, do you have a twitter plugin or will your theme work with flow flow? For twitter, I need re-tweeting and a better UI than default.
http://the7.io runs on The7 theme
If you’re interested if this layout available for download as a pre-made site – yes, it is. It’s called “The7 Landing Page”.
As for twitter plugin I cannot recommend anything specific but The7 works very well with almost all plugins. So you can choose one that suits your needs best.
Hello, can you help me please ?
I have a message when I try to install a pre made website : Plugin not activated. A higher version of Revolution Slider is needed for this theme. Please update the plugin.
Why ? please help me
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Is there a way to center and resize the section (Related Posts) at the bottom of my blog posts with some css? maybe something like this.. max-width: 1000px; /* change value as required */ Thanks
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi, this theme offers great possibilities and customization options. I am a photographer based in Bulgaria and for me it is important to have bulgarian and english version of my site, also both for mobile. I have basic skills on WordPress and I want to create my own website. Could you please tell me – one regular license cover lifetime using the theme? Supported languages – bulgarian? If once installed the theme for my domain address and after that I decided to change it with another but at last go back with your theme – is it possible to do that?
Hi,
> one regular license cover lifetime using the theme?
Yes.
> it is important to have bulgarian and english version of my site
You’ll need a WPML plugins for that.
> If once installed the theme for my domain address and after that I decided to change it with another but at last go back with your theme – is it possible to do that?
You need to de-register theme on the old site and then register it on a new one.
Thank you very much sir!
You are very welcome
Pre-sale question:
I am really interested in your theme. The theme itself seems great, and the reduced and (possibly) limited time price is attractive.
I have read through the reviews, and read every one of your responses. This is where my question comes from.
Considering the no money-back guarantee, after reading your review responses (and following links to some original questions/answers) I am having a hard time convincing myself to purchase your theme.
If I need help and ask my question(s) in the support system, Monday through Friday, what are the chances I will receive the type of, not-so-professional, response I have seen to other people’s issues?
Hello,
Sorry for taking so long to reply.
We believe that great support is a matter of mutual respect between a buyer and a developer/support engineer. All our support engineers are professional developers (programmers and coders). And we really love helping people building their online presence. Therefore if a customer is willing to communicate respectfully he will get great service in shortest possible amount of time.
However we do not tolerate ignorance, blackmailing, copyright violation and abuses. And respond accordingly.
> what are the chances I will receive the type of, not-so-professional, response I have seen to other people’s issues?
Only if you ask that question here in comments section: I’m not a support engineer and therefore have no expertise to answer them. (In this case I will have to forward a customer to our support portal.)
I hope this answers your question.
Kind regards,
Miroslav (from Dream-Theme).
That is what I was hoping to hear.
Thank you for taking the time to reply to my concern!
My pleasure!
Hi, Which Pre-made Website do I import to install the “Creative Grid” demo?
Hi,
Can you please post a link to that demo, so I make sure we’re talking about the same thing? Thanks!
Hello, I have one license, and it is for one of my clients, before putting my purchase code, if my client wants to use another theme, can I unlink my license from his site? thanks
Hi,
Yes, sure. Don’t forget to de-regisster the theme if it will not suit your customer, so that you can use it on another site.
And how do you de-register the theme? 
The7 > Dashboard. There’s a section to register/de-register theme.
Oh, which version of theme you’re using? Registration was introduced in v.5.0.0.
It is 5.0.3, just uploaded the files, and I want to update visual composer, there I found you should register the theme
Alright, I found where to de-register if needed, thanks! 
You are welcome
Hi, I just updated the new theme, but Visual Composer still outdated. How do I update this plugin?
Hello,
The7 > Plugins.
Nice! Thank you!
No problem. You’re welcome!
