2095 comments found.
Hello, love your theme. how can I edit the “Read more” and “Load more” button? Thank you . Best from Berlin / Germany
Hello Marienova, thanks for purchasing Thefox!
To do this you need to translate the theme to your language using poedit, if you need more information please contact our support team on our support forum so they can help you and give you more information.
Thanks
why slider revolution doesnt work?
Hello, thanks for purchasing Thefox!
What do you mean doesn’t work?
Could you please contact our support team on our support forum so they can help you with your problem.
Thanks in advance!
Hello, I have a problem related to accordion Toogle Icons on visual editor. The class=”ui-accordion-header-icon ui-icon ui-icon-triangle-1-s” is there but the icon can not bee seen as in the demo. Can you help?
Hello imtheme,
Happy New Year 2016,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
Already wrote over there
Hello, I’m having a weird issue, I keep seeing the comment tab at the bottom of my home page an I can’t seem to turn it off.
I figured it out thanks
Hello,
If needed you can contact us on our support forum, of course you need to have bought our theme from themeforest to access to the support.
Regards
I would simply like to change the dimensions of the tiled woocommerce pages of sellable items. Portfolio is great for clothing sales, but I’m a bit more of a variety shop so if I could change the dimensions to something more square or landscape like eBay or Amazon. That would be great!
Hello, sorry for the late reply but I think our team replied to your ticket.
Regards
What is the best image size for upload to this theme? My images lose quality after upload.
Hello, thanks for purchasing Thefox!
I am sorry but could you please create a ticket on our support forum and give us more information.
The image shouldn’t lose quality, please tell us where you upload the image and in which module or custom you are trying to use the image.
Thanks
Hello very versatile theme ! i just correct the PHP Catchable fatal error: Object of class WP_Error could not be converted to string in /srv/data/web/vhosts/myexemplewebsite.com/htdocs/wp-content/themes/TheFox/functions/rd_theme_functions/rd-custom-breadcrumbs.php on line 109 on the attachement pages by changing this : echo get_category_parents($cat, TRUE, ’ ’ . $delimiter . ’ ‘); to that : echo is_wp_error( $cat_parents = get_category_parents($cat, TRUE, ’’ . $delimiter . ’’) ) ? ’’ : $cat_parents; regards
Hello, thanks for purchasing Thefox!
thanks for the feedback, I am sorry but could you create a ticket on our support forum and give us more information about the theme version and wordpress version you are using.
Thanks a lot!
Hi! I want to know how I can add sidebar to custom post types. Thanks!
Hi,
I’m having some issues with the responsive designs. They’re pretty much all screwed up at the moment all the way down the page. http://prntscr.com/9geott http://kerafinance.com.au/
Any reason for this? I’m running latest version of the theme. I will try updating to latest version of VC in the meantime to try rectify.
Hello arke,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Hi,
I’m having a problem where I have the child theme activated but it is not honouring any of the code updates I add to it. What is the problem?
http://kerafinance.com.au/Hello arke,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
how do we get latest update of Visual Composer plugin? V4.9
Hello Dreamstatedigital.
We are correctly working on the next update for Woocommerce, WordPress, and Visual composer new version.
Do not hesitate to contact us if you have other questions.
Regards
Is this feature working already?
“
Hi suppport! I have a question about presenting works in my portfolio. Wonder if the theme will allow this scenario to work:
1) My intended photo website will look like this: http://thefoxwp.com/showcase-01/ , i.e. with the portfolio album presented in boxes. When I click into the portfolio, more photos appears, in masonry format http://thefoxwp.com/portfolio-masonry-5-columns/
Can this be done?
Thank you! “
Hello soriano,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
I haven’t bought it yet, this is a pre sale question. I quoted someone else question.
Hello Soriano,
Yes you can do this, if you need help or instruction how to do this you can contact us on support forum.
Regards
I dont know how to do it, it’s asking me purchase code
Hi there, I’ve purchased the theme and installed it, and imported the demo with the importer…how do I view/edit the demo I’ve imported? Also, the Revolution Slider plugin install failed, says need to upgrade to latest version?
I figured out the import demo, but Revolution Slider won’t install and thus demo not looking right. What’s the fix?
Hello opedmarketin,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Hi i have a have a question before purchase does your theme Arabic & RTL support can i build a arabic theme with ? Thanks
Hello, Currently it is not RTL compatible, but it will be in our next update ( Wordpress 4.4 and visual composer 4.9 compatibility update ).
You may want to wait for the update to come before buying our theme.
Do not hesitate to contact us if you have other questions.
Regards
Hi, Pre-Sales question: DO you happen to know the Performance/Page Speed results from Google or Pingdom?
Hello, thanks for your interest in Thefox!
We made a test with pingdom : Screenshot
Do not hesitate to contact us if you have other questions.
Regards
Any way to test with google? If the score is high ill be purchasing
You can see google result here : Screenshot
Do not hesitate to contact us if you need more information.
Regards
Hi,
When I create a Featured Gallery for an individual Portfolio item, the gallery is roughly 1200×550 – how can I change these dimensions?
Thank you for your time.
Hello, thanks for purchasing Thefox!
If you want to change the thumbnail size you can do it by editing the functions.php on line 556
If you need more help please contact us on our support forum
Do not hesitate to contact us if you have other questions.
Regards
Thank you, that helped. Now I have an issue with the images stretching to fit those dimensions, any ideas on how to fix?
Hello freshtight,
If you need more help please contact us on our support forum.
Have a nice day at work,
Regards,
Tranmautritam
Sounds like a very interesting theme, basically what I was looking for, for facelifting one of my sites. Do you (or anyone) know the compatibility with some widespread plugins such as: Recent Posts Widget Extended, Yoast SEO (although the last version is really crappy with resource issues), Kiwi Logo Carousel, DV Team and DP Pro Event Calendar ?
Hello Seric, thanks for your interest for Thefox!
The only widget our team tested personally is the Yoast SEO, unfortunately we can’t tell you about the other plugins, they should works fine but our theme doesn’t have custom css to make their design fit the theme.
Do not hesitate to contact us if you have other questions.
Regards
thanks a lot for your answer and reactivity (not that common). Custom CSS isn’t really an issue, as those plugins have their own CSS that we can amend to look like the rest of the theme … Thanks anyway and keep up the good work.
Hello. Please tell me how I can change the icon Sale! Thank you!
Hello
Thanks for contacting, please contact us via support forum. We need to verify your purchase code before support.
Many thanks and Regards,
Tranmautritam
Hello,
Can we integrate job manager plugin? I want to submit job posting and collect candidates resumes. I need only this 2 functionality. Can we do it?
Hello Viraj24,
We didn’t test the job manager plugin so we can’t tell you but it should works fine with our theme, but we don’t have special css to make special design for the plugin.
Do not hesitate to contact us if you have other questions.
Regards
The fox “general settings” menu item is missing from the sidebar after I installed the theme. I have looked in all the submenus and it is no where in the sidebar. Please advise asap how to get to the general settings options!
I was able to figure it out. I reinstalled the theme files via FTP and overwrote all the files.
Hello, glad to hear that you have been able to fix the problem.
If you need more help you can contact us on our support forum.
Do not hesitate to contact us if you have other questions.
Regards
