2095 comments found.
HI
before buying the theme, can you tell me if the visual comoser frontend editor is available in thefox ?
Best regards
Hello Osecher, thanks for your interest in Thefox!
The Visual composer frontend editor is disable by default since some our custom modules doesn’t load correctly ( ajax modules ) when using it but you can activate it if needed.
Do not hesitate to contact us if you have other questions.
Regards
Hi,
I am interested in buying your theme but firstly i would like to ask you if i can have some photo galleries with it. I see only portfolio pages at your demo. Could that be possible?
Thanx in advance!
Hello thanks for contacting us!
You could built some simple gallery, only with photo displaying on the page.
What kind of gallery do you want to use?
Regards
You can check the old website of my client here : http://www.samoswindsurfing.gr/english/eng-photos.html . I want to have some albums like Windsurfing, Cycling e.t.c and some photos inside each of them in a more modern way.
Hello again,
If you want to create simple gallery like this it’s possible.
If you want to add filter or load more button etc you may want to use the portfolio as a gallery.
Do not hesitate to contact us if you have other questions.
Regards
Hi
Where is the APPS ONE demo file?
Hello,
The Apps one demo can be imported if you import the classic demo.
Do not hesitate to contact us if you have other questions.
Regards
I just bought the theme and was trying to install on localhost, showing an error.
Fatal error: Call to undefined function vc_set_default_editor_post_types() in /Applications/XAMPP/xamppfiles/htdocs/wordpress/wp-content/themes/TheFox/functions/vc-functions.php on line 31
Hello, thanks for buying Thefox!
Can you make sure you have the version 4.7.4 of the visual composer installed.
If you have an older version please deactivate and delete the plugin, then go to appearance > install plugin to install the new version.
If you still have problem please contact us on our support forum.
Regards
Hi i can’t find where to disable the featured image in the blog post.
Can you help me?
Hi fabiodimar,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
Hi! I wanna know if this theme works well on every mobile device…including new iPhone 6
Hello tvpinguim,
Many thanks for purchasing TheFox WordPress. For your question, TheFox WP is a responsive theme so It should be work good on every mobile devices. If you get any more questions please contact us via Support Forum. Our Developer Team will be happy to help you.
Best Regards,
Tranmautritam team
Visual composer is out of date. is it going to be updated? LayerSlider WP is showing this message: You need to authorize this site in order to get upgrades or support for this plugin. Purchase a license or enter an existing purchase code.
Another thing. is there a text line separator in visual composer? in the old one had…I cant find
Hi tvpinguim,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice Sunday!
Kind Regards,
Tranmautritam Team
OK. Ill do it!
Is it possible to lock the height & width of the partners carousel instead of just the width? Asking for use of .SVGs
Hello mookyjooky,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
On this image
http://1cvgc534oz422vkajc3phpy5.wpengine.netdna-cdn.com/wp-content/uploads/2015/05/woo.jpgHow did you make this mockup? Can I purchase it somewhere?
Hello michaelscorcia,
Many thanks for purchasing TheFox WordPress. Here is the Macbook Mockup you are looking for. It is totally free to use.
For other question please contact us via Support Forum.
Best Regards,
tranmautritam
is there a way to put an background image for the header?
Hi michaelscorcia,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
Hi. Does this theme support persian language?
Hello,
Currently is doesn’t but the update to make the theme RTL ready is coming.
Do not hesitate to contact us if you have other questions.
Regards
Thanks
You are welcome.
Do not hesitate to contact us if you have other questions.
Regards
Hi i have an issue…
In the demo pages (after a had load them) ...
Fatal error: Call to undefined function wpb_getImageBySize() ...
Hello Creale, thanks for purchasing Thefox!
What is the version of the visual composer you are using?
Could you try to delete the visual composer then go to appearance > install plugins to install the newest version.
If you still have problem can you please contact us on our support forum
Thanks
Ok thank you
another issue : when i try to acces at the creative, agency or business pages like here :http://preprod.atoneo.com/creative-01/ i have a error message : Record not find ?
Any idea ?
oh and also … where can i handle the megamenu ?
Hello,
Thanks for contacting, please contact us via Support Forum.
Have a nice day,
Best Regards,
tranmautritam
i have do it ….
Hello,
I think our team has replied to your ticket.
Regards
Hello,
A presale question:
I need to call an api of indian railways in your theme. I have a client’s requirement to show train timings, seat availability and this is only possible after i call an api.
Can you tell me how can i do this with your theme?
Thanks in advance.
Hello Viraj24,
Basically I think you will need to call a script so add will need line to add a line to the functions.php but we can’t really tell since we don’t know how it works.
Do not hesitate to contact us if you have other questions. Regards
All around great theme, with steady updates, which is key.
A few questions: Are there plans to expand the number of styles for single member team members to have different looks/layouts for individual team member pages.
Also, are you still working on having clickable blog post authors to be able to go to all posts for that particular author.
Thanks,
Ben
Hello Abazon,
For the Individual team member pages you should be able to use the visual composer so be able to create different page layout if needed.
For the author name it should be linked to the author blog post page, it has been added to one of our previous update.
If you have more questions please contact us on our support forum, our dev team will reply to you directly.
Regards
Dear everyone, I just want to say TheFox Wordpress Theme has reached 3000+ Sales on Themeforest – Envato Market – This is the best achievement ever we have.
Many thanks for your support.
All the best,
Buy TheFox WP Today (Regular License $59)
Tranmautritam Team
Hi, I have wordpress 4.3 and visual composer 4.6 and still getting the double button issue, how can I fix this? Thanks.
Hi RosieHarris,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice weekend!
Kind Regards,
Tranmautritam Team
I just downloaded the newest version and updated my theme… Now the content loader isn’t finishing. It stays at 0% and then when I turn it off I get:
Fatal error: Call to undefined function vc_has_class() in /home/content/31/9124131/html/flamingsupport/wp-content/themes/TheFox/vc_templates/vc_single_image.php on line 109
Hello,
Please deactivate and delete the visual composer, then go to appearance > install plugin to install the new version. This will fix the problem.
Do not hesitate to contact us if you have other questions.
Regards
i am using latest fox theme version with latest wordpress but still i am unable to use visual composer since i did security update 4.7. i tried by deleting the visual composer also and reinstalling it from appearance tab.but my issue is unsolved. visual composer not working.
Hi abhay10,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
I have already created ticket long back which is not answered by your team yet. Its major issue.
Hello,
It seems that our team replied to your ticket.
Do not hesitate to contact us if you have other questions.
Regards
can I get themes herbalife https://themetix.com/herbalife/ in xml exemple with this teme?
Hello Onocomp,
You won’t be able to import this theme xml with our theme. It will only works with their themes.
Do not hesitate to contact us if you have other questions.
Regards
Well but those of Herbalife sites were made with your correct topic?
Is there a toggle feature in the pricing table, https://codyhouse.co/demo/pricing-tables/index.html
Hello,
Unfortunately there is not such feature with our pricetables.
Do not hesitate to contact us if you have other questions.
Regards
I see the pricing table is not a 3rd party plugin, but within your theme, so I guess, you guys developed it for the theme. Is there a possible chance to integrate it ?
Hello QUBESYS,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice day!
Kind Regards,
Tranmautritam Team
already done since yesterday. No reply yet.
Hello QUBESYS,
Many thanks for submitting, I think your support ticket still queue to reply. Our Developer team will catch you asap.
Thanks for your patience,
Have a nice day!
Regards,
tranmautritam
I update to the latest version.But every page display “Leave a Comment”.How to disable this?
2. “Portfolio posts link to external page” should be open in a new tab (target=”_blank”). can you add an setting of the portfolio link.
Hello,
You can disable the discussion on your pages “Dashboard > Settings > Discussion > “Allow people to post comments on new articles” > Uncheck.”
Or you can do it this way : Video link
For the portfolio we will let our team know about the idea.
Do not hesitate to contact us if you have other questions.
Regards
