Discussion on UpStore - Multi-Purpose WooCommerce WordPress Theme

Discussion on UpStore - Multi-Purpose WooCommerce WordPress Theme

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483 comments found.

How do i install the Child Theme for UpStore?

Hi RidhaDawood,

You download the package which contains All files & documentation from themeforest. Then, you extract it. You will see the upstore-child.zip package. You go to Appearance > Themes and install it as you install the parent theme.

Best regards,

Hi,

I’d like to ask you how can I remove Wishlist and Like button.

Thank you Michal

Hi Kooramotylky,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Best regards,

hi where i can change the instagram account of the template to my own account?

regards

another question: http://irradia.cl/real/ i can’t se the header logo

regards

Loco traslate dont change the text Follow: in the top header

Hi rodrivalen,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Best regards,

Hi, I’m geting annoying daily spam/bot user registration trough Login / Register section. reCaptcha is enable, how can add extra protection without lose real customers. Something like adding email confirmation link trough email, or some admin approval option. I need sugestion to your particular theme.

Thanks in advance.

Hi Samxd17,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Best regards,

Hi there, the registration link does nothing when I click on it on the popup but it works when I goto the my accounts page. How can I fix this?

Hi remedybeatz,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Best regards,

Hello,

My demo didn’t import correctly, i need some assistance, thanks.

Hi JED9,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Best regards,

Hi, I have already purchased the theme. But I am having a problem when setting it up. In the demo there is a feature that when you click “add to cart” there will be a pop up window ask “view cart or check out”. However I dont have the pop up window on my website. Can you tell me how to set it?

Hi sheryl_yang,

You go to Appearance > Theme Options > Header > Header Options > Add To Cart Effect > select Show Popup.

Best regards,

Hi.

I need to use a share plugin different then the one existing on the website (on the product page). I’m adding it to: add_action(‘woocommerce_share’,’function-name’) and it’s working. But the issue that it is being add it before the original share plugin while i need it to replace it completely. And if i turn off sharing from the theme options, the new share plugin is not showing anymore.

How can i disable the built in share and use the new one? Thank you.

Hi bythebay,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Best regards,

Hi there, On the single blog post page my content is right aligned and 1/4 of a page is white space. I suppose that is the defauls set-up. How do I change a single blog-post page to be a full width? Thanks Vlad

Hi Vlad,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Best regards,

Hi,

Why the TS Logos slider is cropping the logos? and how can i change the height that is showing?

Thanks

Hi bythebay,

You go to Logos > Settings and change image size setting in there https://prnt.sc/ptqesf. You may need to regenerate thumbnails after changing.

Best regards,

Ok cool. Thank you.

Can I see the vender’s dashboard page?

Hi Team,

My Vertical Menu Mouse hover effects is not working , it should be open always time , here is my website www.uaegamers.ae

Hi jithinpkuttan,

You edit your home page. In Page Options section, you change the Display Vertical Menu By Default option to No.

If you need more help, please open a ticket here https://skygroup.ticksy.com/.

Best regards,

Hello. This is a pre-sale question. Can the ‘All Categories’ section be pinned or be a static sidebar to the header?

Hi Adekunbi,

Thank you for interesting in our theme!

It is a menu. You can configure it in Appearance > Menus. For more information, please watch this tutorial video https://www.youtube.com/watch?v=sxOFK_LgPLc&list=PLbyF_EROfxJRnTV6pP6zdAf0Us6pLgDjA&index=3.

Best regards,

Thank you for your response. I have purchased the theme and I am hoping for a wonderful experience. I tried to upload the theme but the package could not be installed as it is missing the style.css stylesheet. What do I do to complete the process?

Hi Adekunbi,

Thank you for purchasing!

Because you installed the package which contains document, PSD, license, .... not the installable package. Please read our documentation http://docs.theme-sky.com/upstore/#installation.

If you need more help, please open a ticket here https://skygroup.ticksy.com/.

Best regards,

Hello, I’m not able to edit the header – I select a different one and it does not change!

Hi signaturemassage,

Please edit page and check to make sure that you don’t select another header layout in Page Options.

Please also try clearing the following caches if you have: hosting cache, caching plugin.

If you still can not resolve it, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Best regards,

Hello! I got a notice that my theme Upstore contains outdated copies of woocommerce themefiles. How do I update my theme? I implemented the template and started to build my site on that. I’m worried that I will overwrite something when doin an update. So questions are: 1. Do I have to make a security copy before update so I don’t loose anything 2. How do I update?

Greatful for answer //Jenny

Hi Jenny,

Please read our documentation http://docs.theme-sky.com/upstore/#updating-the-theme. If you are worry, you should backup your site before updating.

If you need more help, please open a ticket here https://skygroup.ticksy.com/.

Best regards,

Hi There, how do I update Visual Composer which came with the theme?

Hello. I am editing our footer, where you are using fontawesome icons next to email, phone number. I want to add the globe icon from fontawesome so I can include website addresses, but when I add the item to our CSS using the globe’s fontawesome code, it doesn’t appear next to the website address. I’ve successfully added a Fax icon for a fax number so I know my CSS and code process is correct. Maybe it isn’t recognizing the globe icon’s unicode value (f0ac). I am using the unicode values from https://fontawesome.com/cheatsheet. Can you help me figure out how to display the globe icon?

I’m using this css:

ul.info-content li.info-globe:before{ content:”\f0ac” }

and this code:

  • www.thewebsite.com
  • Hi macnmotion,

    Your CSS should work. Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

    Best regards,

    Hi, I have a pre-sale question. Is it possible to add the ‘add to cart’ button tot the category pages? So not behind the mouseover but directly visible?

    Thank you in advance.

    Hi dannyscheurink,

    Thank you for interesting in our theme!

    It can be done with a small custom css. After purchasing the theme, you open a ticket here https://skygroup.ticksy.com/. Our support team will help you.

    Best regards,

    Hi

    I’ve gotten this from your theme, wordpress doesn’t like it

    Fatal error: Uncaught Error: Call to undefined function upstore_get_theme_options() in /home/titanmov/public_html/wp-content/themes/upstore/header.php:5 Stack trace: #0 /home/titanmov/public_html/wp-includes/template.php(722): require_once() #1 /home/titanmov/public_html/wp-includes/template.php(671): load_template(’/home/titanmov/...’, true) #2 /home/titanmov/public_html/wp-includes/general-template.php(41): locate_template(Array, true) #3 /home/titanmov/public_html/wp-content/themes/upstore/page.php(2): get_header() #4 /home/titanmov/public_html/wp-includes/template-loader.php(78): include(’/home/titanmov/...’) #5 /home/titanmov/public_html/wp-blog-header.php(19): require_once(’/home/titanmov/...’) #6 /home/titanmov/public_html/index.php(17): require(’/home/titanmov/...’) #7 {main} thrown in /home/titanmov/public_html/wp-content/themes/upstore/header.php on line 5

    It looks to be something to do with the header.

    Clayton

    Hi Clayton,

    Please try reinstalling our theme. I think our source code might be changed.

    If you still can not fix it, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

    Best regards,

    Hi There,

    I got a problem on our shoppage. On the Product Page the theme looks quite normal. But on the startpage all items are not styled at all. It´s possible to see the list dots and the buttons are not styled anymore.

    The Domain is https://makeorama.de. Please help me to fix this.

    Regards Nathalie

    Hi Nathalie,

    You should switch to WPBakery Page Builder editor and use our TS Products element. If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.

    Best regards,

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