518 comments found.
Elementor\Element_Section::handle_control_position: Cannot add a control outside of a section (use `start_controls_section`).
Hello, thanks, it should work fine now.
hi, how can I add a language toggle button at the header?
Hi, considering you’re already using WPML or Polylang, go to Appearance – Menus and select the Language Switcher from the left side panel.
how do you apply the audio player idont see an option anywhere to add it
Hello, go to Element Pack Pro – Core Widgets and activate the Audio Player widget. Then, you should be able to access it in Elementor.
Hi, I just bought the theme a few moments ago, I work my projects on my computer with the Local software. But entering the purchase code does not activate the required plug-in. It says is not valid. Can I only work on a final server? Because if that’s the case, it’s not useful to me.
Hello, of course you can use the theme on local environments as well. To activate Element Pack Pro, go to Theme Options and click Save.
Elementor has been consistently crashing, returning “STATUS_STACK_OVERFLOW” Can you please advise when a fix will be released? Thank you
Looks like someone else posted the exact same issue with your theme: https://github.com/elementor/elementor/issues/24285
Confirmed issue is caused by conflict with Element Pack Pro plugin.
Hello, we confirm the issue with Elementor 3.18.0-dev1. It will be fixed in the upcoming update.
Does any of your theme include UI Core Pro?
Can you kindly clarify what Ui Core Pro is mainly about?
It’s pricing, etc.
Hello UiCore PRO is a different product, that doesn’t include any of the themes from our portfolio. The main advantage of UiCore PRO is that you can use it on unlimited websites, and it allows you to customize the theme with your own branding.
Sorry if I’m misunderstood. Can’t I customize my own branding (like logo, colors) with Vault or Framey?
Yes, of course, you can customize the website with your own branding. The white label feature allows you to customize the theme, so instead of Vault, it will show your company name.
How can I load a block from the library with default settings?
Hello, the blocks already have the default settings, which are linked to the global settings from Theme Options.
How can I load a block from the library with original default settings, not with my settings from Theme Options?
Hello, unfortunately, that is not possible. All blocks are linked to the settings in Theme Options.
Hey,
Do you have “Affiliate Marketing” (website demo)?
I can’t find any demos related to “Affiliate Marketing.”
As I am looking for an “Affiliate Marketing” kinda, since I have liked your theme, I want to utilize it for an “Affiliate Marketing” website.
Will I get the white label feature with this purchase?
Hello, for now, we don’t have an affiliate marketing demos. The white label feature is only available in UiCore PRO.
When can we expect “affiliate marketing demos” ?
Unfortunately, we don’t have a clear timeline for this demo at the moment.
I want you to make some timelines for affiliate marketing themes and demos because I have 10+ clients who are asking for affiliate marketing features like product reviews.
So, it’s better for you too; I can refer them to your utmost themes.
Cheers! ✌️
Hey @UiCore, Can you reply here ?
Hello, for now we don’t have a timeline, but we’re considering your suggestion.
Hello, how do you change what email a form submission is sent to?
Hello, you can change that in Element Pack Pro – API Settings.
Hi, I sent you an answer via support 3 days ago (you asked for it!). Unfortunately I haven’t received an answer to my problem yet…
Would you please look at my answer and give me some info?!
Thanks
Problem: Local integration of fonts
Hello, We’ve replied your ticket and fix the issue for you. Sorry for the delay time, we usually don’t work over weekends. Have a great day!
Hey, good folks of UI Core, something I’ve picked up, the forms on the demos are not working, a response never gets back after submitting a form, just gets stuck on the loading screen or submit loading pop up
Hello, the forms don’t have an email address set, so it shouldn’t work. Once you install the theme on your website, you will be able to configure it with your own email address.
Hi. A few more questions. Also, I have to say having that WordPress demo is such a great idea and very useful! 1) Do you have a login page template / inner block / element? 2) Can I restyle and save that style for the Inner Pages or Inner Blocks? I’d like to adjust padding, colors, etc. for some elements and I’d like to ensure it’s the same if I reuse the same styles elsewhere on the site. Same goes for the Element Pack Pro items. 3) How did you create the megamenu on https://vault.uicore.co/seo-agency/? 4) I need to build a few websites, and some will require a DEV/STAGE/PROD environment. What do I need to do? I see your UICorePro price, but I don’t think my company wants to pay an annual subscription.
Thanks.
Hello, thanks for reaching out!
1. Element Pack Pro already includes a customizable login widget: https://www.elementpack.pro/demo/element/user-login/
2. Sure, you can either save the sections as templates, or simply copy / paste between pages.
3. That one was built using the integrated Mega Menu in Theme Builder. You can read more about it here: https://help.uicore.co/docs/using-theme-builder#4-mega-menu
4. Our license management system allows you to easily transfer between staging and production. The license is valid for single end product (production website), so development websites don’t count as end products.
Thank you!
Hi,
I’m working on an Ai SaaS project. It has both subscription and Lifetime deal.
1. Can I make required pages for both subscription and one-time purchase options with your builder?
2. Is there any additional plugin required to make it work?
3. Which one of your themes is best suitable for this case?
Hello,
1 and 2: Yes, you can build the pricing pages with our theme, but you will need a subscription plugin for WooCommerce, like this one: https://wordpress.org/plugins/subscriptions-for-woocommerce/
3. All our themes have the same set of features, and the difference is the demo templates, so we recommend choosing the theme that fits your project best in terms of design.
I will be working as a reseller of an Ai Plugin and Script. The developer team of the plugin will provide after login Dashboard for Subscription users, which will be hosted on their server.
I mainly need a landing page, blog pages, Pricing page. Clicking on the subscription page should direct the users to the login/signup pages/checkout pages. Payment gateways are created by them, I just need to fill my Stripe and PayPal Ids there.
However, for onetime or lifetime deals, they are not providing anything.
Thus I need to create a page for this purpose and get the payment with the same gateway.
In addition the users should be able to download the file upon checkout for Lifetime deals.
Please guide the best possible way to setup this with your theme.
All right, for the content part, you will be able to create the pages and assign custom links to the buttons using our theme.
However, for the lifetime package, you will have to ask the developer team to create a custom checkout page, that you will later assign to a pricing table.
Same applies for the digital download: the users should be able to access the product in the dashboard provided by the script developers.
Sorry for incomplete description.
The plugin (lifetime) is independent and will be hosted by the Customers on their sites.
So, I don’t need any dashboard for that.
I just need a checkout and download page separately for the Lifetime Deal purchase.
Understood. You can you WooCommerce to create a downloadable product for the lifetime package.
Hi,
1) How to change the order of projects in the portfolio?
2) How to change the URL of a portfolio category? Default url ”/portfolio-category/” Can “-category” be removed?
3) I noticed a problem with breadcrums in a portfolio if the main categories have their own children – https://prnt.sc/cML6Fi5EizCm – https://prnt.sc/HzeRI7pQvRB1 There is no complete path.
4) Is it possible to display the widget in a side column in the portfolio category? After selecting the option set the sidebar for portfolio page and archive in the template, the widget from the menu is visible only on the main portfolio subpage, and not in the categories, although after selecting it, the projects in the portfolio move to make room for the side widget.
Hello,
1. You can use this plugin: https://wordpress.org/plugins/simple-custom-post-order/
2. That’s not currently possible, but we’ll try to add a filter for it in the upcoming updates.
3. You will need to select only the child category, and it will show correctly in the breadcrumbs.
4. It looks like a bug, and we’ll take a look into it.
Hello,
1. Thank you, I confirm the plug-in allows you to change the order.
2. OK, thank you.
3. It actually works for subcategories, but if there is one level lower still, then there is a problem.
Wrong path: Start > Produkty > Mieszanki paszowe pełnoporcjowe > Brojlery > Drób > Brojlery > Brojler finiszer
Correct path: Start > Produkty > Drób > Mieszanki paszowe pełnoporcjowe > Brojlery > Brojler finiszer
- https://prnt.sc/7Yls375oQmKb – https://prnt.sc/yfv3Z913AmUx
We will report this problem for support.
4. Thank you, we will report it for support.
Hi, we noted the subcategory breadcrumb bug as well. We’ll try to fix it in the next update.
I have used your theme on my domain https://meerad.in
1. Mobile menu is not working. Drop down is not working.
2. There is some error code showing at footer of all pages: var uicore_frontend = {‘back’:’Back’, ‘rtl’ : ’’,’mobile_br’ : ‘900’}; console.log( ‘Using Vault v.2.0.0’); console.log( ‘Powered By UiCore Framework v.5.0.0’);
We are trying to get support from you, we tried to put question on uicore support page, but no category is showing and field of selecting category is mandatory, therefore we are not able to get direct support from you. What kind of rubbish support system you have?
Kindly tell us, how to fix above two issues.
Hello, both issues are caused by the custom HTML code you added to page options custom JS: https://uicore.d.pr/i/cXHlus
HTML code shouldn’t be added to custom JS, because it will break the page. You will need to add that code in a HTML widget in Elementor.
As for the support, it looks like you have two accounts on https://my.uicore.co/. One is assigned to csp##########@gmail.com (which has Vault theme added) and the other to kun#########@gmail.com (which doesn’t have any products). Just log in with the correct account and you will be able to post new tickets.
1. Can you tell exactly from where I need to remove html codes and exactly where do I need to put that code?
2. And about Uicore support, I am logging with registered email-csprincekunal@gmail.com, but still I am not able to put complain or question.
1. Just edit the page in the default WordPress editor and scroll down to page options. Remove the code from custom JS and place it inside a HTML widget in Elementor.
2. Try clearing the site data on https://help.uicore.co/, then sign in again. We just checked your account and the category shows fine: https://uicore.d.pr/i/ZtXOJv
I have logged in your Ui core account using my both mail ids, but no category is showing anywhere. My email ids are csprincekunal@gmail.com and kunalprince0@gmail.com
1. Menu tab drop down is still not working on mobile phones and tablets.
2. I am not able to add right sidebar and left side bar in your theme, can you tell how to enable both sidebars in customisation option of the website?
My support is expiring in 6 days. During all the period, I have not been able to raise even a single ticket on your uicore website, what garbage system have you given to us? there is no email id or any other option on your website. I am feeling like I have been cheated. How can there be no option to add or customise both sidebars in paid wordpress them?
Hello, it’s probably an error on your browser. We already told you that the account you used to register the theme is csprincekunal@gmail.com and we showed you it’s working in the screenshot: https://uicore.d.pr/i/ZtXOJv
1. The menu is not working because the faulty code is still present on the page. If you still can’t log in to our support system, please send temporary admin access at hello@uicore.co and we’ll remove that code for you.
2. We have options to enable either left or right sidebar, but not both. This is decision we made, and it’s not a required feature for WordPress themes.
Lastly, if you consider our support system is garbage, please request a refund here: https://themeforest.net/refund_requests/new
Hi. I have a few questions. Sorry for so many, but I don’t see these on your site: 1. Where is the list of your elements, widgets, and blocks? Blog layouts? Page layouts? Portfolio, Etc. Every theme seems to have these as a list, but I don’t see this in your site. 2. Do you have a mega menu? I don’t see that 3. Do I need Elementor pro? 4. Is Element Pack Pro the Premium version? 5. Do you re-style all of the Element Pack Pro elements? 6. What is the difference between Vault, Lumi?
Thank you!
Hello,
1. On our landing page: https://vault.uicore.co/ you can see the list of features (and widgets), blog layouts, portfolio and shop in the header menu.
2. Yes, you can see an example on this demo: https://vault.uicore.co/seo-agency/
3. No, you don’t need to purchase Elementor PRO, or any other plugin.
4. Yes, you get the full version of Element Pack PRO.
5. We didn’t restyle the widgets, but we linked them with our global colors, so it takes your brand colors by default. This can be overwritten by editing the widget in Elementor.
6. All our themes have the same features, and the only difference is the demo templates.
Thank you!
The padination bug after you issued update 2.0.4 is still there even with the latest version 2.0.5, I send email with admin login but no respose. It’s now 12 days since I raised the issue but no solution. please provide support.
Hello, the issue is now fixed. We have replied your email.
it’s working now, thanks a lot.
No problem. Sorry to keep you waiting this much.
Hi,
How do I change the default portfolio url ”/portfolio/..” to a different one?
I found the option in the panel.
.
Hi, I just bought the Vault wordpress theme, can you send me the figma design too? Thank you!
Hello, we sent you the link in our support system.
I would like to buy your theme. But I have one question. Can you supply more of similar images which you have used here https://vault.uicore.co/hosting/ or where can I get/buy them so that I can create a theme for website design using those images.
Hello, you can get the illustrations here: https://www.getillustrations.com/single-illustration/security-check-airport-travel-safety
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