195 comments found.
Please help! I find it difficult to make revolution slider work, I followed all the instructions as started in the Webster User Guide…. I have tried to open a ticket on your support platform but can not find WEBSTER as a product listed on the drop down menu… please help. thanks
Hello,
Please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide links and screenshots, so that our concerned team can check and guide you in a more organized way.
Thanks, Mehul – https://www.potenzaglobalsolutions.com/
i have submitted ticket with
Private Ticket #3846772
Hello,
We replied to your ticket. Please check and provide your feedback and requested details.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Requested Details provided 2days ago with Private Ticket #3848482… Please help resolve.
Hello,
We’ve already responded to your ticket, and since the conversation is ongoing there, we kindly ask that you continue the discussion within the ticket. This way, we can assist you more effectively and guide you in an organized way.
If you have any other queries, please create a ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information with links and screenshots, so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
I did like to know where to locate the index file for the “Webster Default Business” Template and the name as i search all the templates files&folders but could not find it.
Please help.
Hello,
We have added “index-01.html” as a default home. As index.html is used as a demo intro page (which is not provided in the template bundle).
If you have any other queries, please create a ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information with links and screenshots, so that our concerned team can check and guide you in a more organized way.
Thanks, Mehul – https://www.potenzaglobalsolutions.com/
I am having a problem. When I click on the drop-down menu on mobile, it opens. Then, when I click again to close the drop-down menu, the menu closes, but the background of the menu changes from white to completely transparent. This creates a bad image and the banner below is visible. I hope I was able to explain it. Please help.
Hello,
Please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide links and screenshots, so that our concerned team can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
When I previewed this template, I noticed that the car dealer template was included. However, after purchasing it, the car dealer template was missing. Could you please add this template and let me know
Hello,
Car Dealer HTML and Webster HTML templates are two different products. Since its initial release, Webster HTML has not been associated with Car Dealer HTML.
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Mehul – https://www.potenzaglobalsolutions.com/
i can’t find the ‘index.html’’ in my template
Hello,
We have added “index-01.html” as a default page (see https://prnt.sc/Xvot-T7_CNjd)
If you have any other queries, please create a ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information with links and screenshots, so that our concerned team can check and guide you in a more organized way.
Thanks, Mehul – https://www.potenzaglobalsolutions.com/
hi just curious about the “header > menu center” on the page /header-menu-center.html …. it looks left-aligned and is the same as the menu on page /header-logo-center.html
Hi,
We have resolve this issue on latest version 5.0.8 and Our Live Demo, now please take latest update file and check “Menu Center” header.
Thanks, Team Potenza
How can I update to new X icon?
Hello
Which X icon you want to update ? Please explain in detail, so that we can give you a quick fix.
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Mehul – https://www.potenzaglobalsolutions.com/
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Hi,
please create a support ticket on our support (https://potezasupport.ticksy.com) so that we can guide you in a more organized way and provide fixed code.
Thanks, Team Potenza
Hello
I’m using RTL version of template, I have to turn the slider revolution templates to RTL one by one. is there any way to automatically make all of them to RTL?
Hello
No, Revolution Slider does not automatically convert to RTL. You can manually make RTL in the Revolution Slider.
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Mehul – https://www.potenzaglobalsolutions.com/
Hi just wondering when the last update of Webster was? On one preview it says July 24 2023 and on here it says Oct. 7 2022. Thanks.
Hello
The template was last updated on 7th October 2022, as visible in the sidebar of the product page (see screenshot), which is the actual theme update date. Apart from this, the date appearing at any other place will be the date of the information update made on the product page.
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Okay great, thanks.
Hi just bought the template and its great. One issue I noticed, if you go to any of the “Mobile OffCanvas” pages (ie /header-mobile-offcanvas-dark.html) in desktop view and mouse over the main header links, the sub-menu appears but you have to move your pointer quickly to the sub-menu or it fades out if you move too slow. Even just move your mouse pointer below off the main link and the sub-menu will disappear before you can get to it. Checked this in Firefox and Chrome.
Hello,
Thanks for purchasing our product. Add Below CSS For sub-menu will disappear before you can get to it Issue.
@media screen and (min-width: 992px) { .mega-menu .menu-links > li { min-height: 90px; display: flex; flex-wrap: wrap; align-items: center; } .mega-menu.desktopTopFixed .menu-links > li { min-height: 60px; } }
also “sub-menu or it fades out if you move too slow.” for this issue you can manage Sub menu Speed manulay in js/custom.js file,
See below attech file. https://prnt.sc/ko8FoALgPkgEThanks, Team Potenza
Hello friends, has the layout maker stopped working? I can’t edit the pages with this one it closes unexpectedly
Hi,
please create a support ticket on our support (https://potezasupport.ticksy.com) and Please provide detailed information with screenshot/screencast, link and access details so that we can check and we can guide you in a more organized way.
Thanks, Team Potenza
Ok ok, I still can’t use the theme or the layout designer. I hope this time is deducted from the assistance
Hi,
We are not getting your point. Please create a support ticket on our support (https://potezasupport.ticksy.com) and provide the detailed information with screenshots/screencast, link, and access details so that we can check and we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hi,
I want to create a blog for my company website. I want to use this blog theme
http://themes.potenzaglobalsolutions.com/html/webster-responsive-multi-purpose-html5-template/index-blog-boxed.htmlBut if i check my dowload files, just i find image files about above link, no css no html files. Why? Please answer me?
Hello,
Thanks for purchasing our product. We downloaded and checked the latest file from ThemeForest, there is All the files are included with the CSS and HTML. Please see the below Screenshot : https://prnt.sc/POJpt5GLla1U – https://prnt.sc/wDOY0kLRAGr4
Thanks, Team Potenza
o yes, thank you.
I have 6 licences! – this is my second question ! Hope I get an answer.
on ipad the revolution slider is not working on portrait (square is working)
both; on chrome, firefox
solved
is there an onload popup demo?
a popup modal that opens on page load, I mean
Hello,
Thanks for purchasing our product. Yes, there is a Different style of Onload modal popUp demo, which you can see here in the menu. Please see the below Screenshot : https://prnt.sc/A_m9oR8ET0cd
Thanks, Team Potenza
Oh, thanks. I was looking at shortcodes. Need to autoclose popup after x seconds. I’ve got it
How can I get left and right arrows in carousel?
Hello,
Thanks for purchasing our product. You can do it by adding this code [data-nav-arrow=”true”] in your carousel (see below Screenshot), https://prnt.sc/XVqygxaRO_XwThanks, Team Potenza
Hi just curious if there is just the one style of mobile menu (drop down) or are there any different styles? Thanks.
Hello,
Thanks for sharing your query currently we don’t have any different styles for mobile menus, but we have Different Types of Desktop Menu Like the Left/Right Off-Canvas menu. if you want this type of Menu in mobile View then you need to Customize it Manually.
Thanks, Team Potenza
hello i just see the demo and the button at the revolution slider is very small at the mobile
Hello,
Please create pre-purchase ticket on our support https://potezasupport.ticksy.com/ so, our template enhancement team may guide you in an organized way.
Thanks, Team Potenza
Hello, my support is expired but can you tell me is pagebuilder still working? it does not load? Best regards Marko
Hello,
If you talk about Slider Revolution jQuery Visual Editor, then the Visual Editor plugin is discontinued by the Slider Revolution, so the Visual Editor plugin is no longer part of the theme since Version 5.0.1
Thanks Mehul
Hi, how can I purchase all demo images?
Hello,
We have replied your ticket.
Thanks, Mitesh
Hello,
Please create ticket on https://potezasupport.ticksy.com/ so we can guide you in an organized way.
Thanks, Mitesh
Please update the Chart.js to latest version. this version has so many bugs
Hello,
Thanks for letting us know. We shared this request with our product development team.
Thanks, Dinesh
Hello,
Please create a ticket on https://potezasupport.ticksy.com/ and provide the URL where you are facing the issue so that we check and guide you in an organized way.
Thanks, Dinesh, https://www.potenzaglobalsolutions.com/
I received an email from envato about update to this template however there does not seems to be any recent update.
Hello,
We have last updated the template VERSION 5.0.0 [14 AUG 2021].
Thanks, Mitesh