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i just want to share my experience with this theme so others don’t have to go trough what I went trough. When i purchased this theme I asked the support team if this theme was compatible with woocomerce product vendor pulgin. they responded yes, but when I tried the theme for my self it was not working well. The vendor store logo was not showing and the description box and store review was not showing, So I contacted support and asked them to fix the problem, but they ignored my question and kept giving me a different suggestion. So I continued to ask them the same question but they continued to ignore my question and they never fixed the problem for me. I’m so disappointed with this theme and the support they provide. if you are looking for good customer service I DON’T RECOMMEND THIS THEME AND THERE SUPPORT TEAM. THEY DO NOT HELP OR PROVIDE SOLUTIONS. THEY WILL JUST GIVE YOU THE RUN AROUND AND NOT EVEN ANSWER YOUR QUESTION. ZERO STAR OUT OF 5.
When we will get updated version of the theme i purchased it 4 months ago and still waiting for updates ?
The pricing is listed back words for all products for example ( $53.99 – $34.99) I’d like to have the lowest cost show first please help
Please open a support ticket by following this link https://support.smartdatasoft.com/ Our support team will help you.
I didn’t get the license key, where I can find that?
Could you update theme for actual WooCommerce version, please? WooCommerce is not compatible already!
Our theme is fully compatible with the woocommerce.
Please open a ticket in support.smartdatasoft.com and let us know there what are the issue are you facing.
hello, is the Purchase code same as license code? when setting up it ask for license
Please follow this link please https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
And if you face any more problems please contact us on support.smartdatasoft.com
Good morning, need any plugins for currency.? I see to your live demo(main menu). Thank you
hi, The currency is controlled by the woocommerce plugin
Thank you, SmartDataSoft Team
Hi I wanted to know if I can change the default font somehow?
Hello, You can found that in theme settings. If that missing you can open ticket our support team will help you
Hi, is the theme compatible with WordPress 5.6?
We are working in it hope will release asap
Hello, can I use this theme without Elementor? I would like to use only Gutenberg.
Sorry it is not possible. in that case you will not find the design like elementor.
Hey! Can your theme integrate with such platforms as printful and printify?
Sorry we have no idea about printify
Hi, is there a way in a single product zoom, to be less than the actual zoom?
can i use for two website in a single buy from you
Sorry it is not possible according to envato licence policy
Can I use this theme as a Portfolio instead of a WooCommerce site? Meaning without e-commerce capabilities.
In that case you can only use the portfolio page only. please check before buy it is ok for you or not
Does this theme support digital downloads?
Sorry, it is woocommeece theme
I am having issues with my license. Can you tell me where it is currently at?
Please check i have remove that.
When I entire my code I get “This licence active in Another Site” this answer. What should I do?
When I deactivate the theme and add it for the new site, it gives an error.
demo importer doest work please refund my money
Hi , demo importer not in working and also manual import not in working , if u unable to solve it , Please refund my payment , i have open a ticket 15 hour ago , no response , too much bad condition and non professional behavior
Please solve this issue or refund the payment
Hi, Sorry we were offline. Please let us know which demo you want to import we will import the demo for you. You can tell us here or let us know in the ticket we will import the demo for you instantly. Thank you, SmartDataSoft Team
first demo demo #1
ok, keep an eye on the ticket I will notify you about the update there. Thank you
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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