198 comments found.
Hello, I have added the wizestore into a test domain to configure it before moving it to the actual domain. If I register the theme to the testing domain, will I be able to use it in the actual domain later?
Hi there! Sure, you can do that. While registering your theme on the test domain, you will be asked to sign up an account with us, please use your actual email address.
Hi, I bought your theme. I have working website on joomla. now i want to build my website on wordpress. It will have same domain name and will be on same server. I uploaded wordpress and wizestore theme on my server as it is written in documentation. How I can work on wordpress, but at the same time leave my current website online. After building new website on wordpress I will delete current one. I am kindly asking you to advise me how to do it. Thank you in advance.
Hi there! All you need to to read the woocommerce documentation to better understand how to build the shop
Does the theme have the feature to ‘register’ or ‘sign up’?
Hello! Sure , it does, you can check the demo
I checked the demo here. – https://livewp.site/demos/?product=Wizestore. It does not show any tab or button to Register OR Signup
I checked the demo here. – https://livewp.site/demos/?product=Wizestore. It does not show any tab or button to Register OR Signup
I checked the demo here. – https://livewp.site/demos/?product=Wizestore. It does not show any tab or button to Register OR Signup
Everything works fine our demo page http://prntscr.com/ml2v5v
Does WizeStore support or have a child-theme template available for download?
Hello! Yes, it comes with the child sample in the pack
Thank you for such a fast response.
You are welcome
Hello, I am currently in charge of maintenance of a site that has purchased your theme. However, I can’t find how to do galerie swipe on Woocommerce, I analyzing the code of your demo, I see that you use: WooCommerce Photoswipe styles.
So I tried to install it, but it doesn’t work, I can’t find anything in your document. Do you use a plugin? Isn’t that a not-failure option of the theme? How to instal the Photoswipe.
Best,
Hello! Please use this form to submit your inquiry https://gt3.zendesk.com/hc/en-us/requests/new
Best theme ever! My website https://www.lewinsky.at is done with that theme! Excellent theme! I love it! Excellent support! Congratulations!
Hi there. Awesome design and great customization
Hi, I’m using wizestore fot over a year now but I have a question… About the fashion homepage… I alterered soms things but now I want too redo them in the style you did it…. I don’t dare to download the demo again because I don’t want to lose my products, pages etc…. Is there any way I could get the code for the fashion homepage, please? Thanks!
Hi there! You can do that only by importing the demo content for that specific design.
Hello, I have an issue with my code. I am trying to activate my purchase code bought on 8 Jun 2017 for my website
Unfortunately, I keep receiving a message from WordPress that I can NOT activate the code because it is already used. Can you please tell me what’s wrong? As I do not use the WIZE to any other e-shop.
THANKS A LOT for your helping me to resolve that issue.
Hi there! Please send your envato purchase code via our tf profile page and we will check it.
Thanks for replying to my comment.
Changelog not provided, as always…
Hello! The changelog as always available in the theme options panel
Please be specific. For me it isn’t there. Why is so hard to put this changelog public. I always need to search for it like for holly grail.
It’s really strange, but it’s much convenient to check the changelog in the WordPress dashboard. Why should we duplicate it on the item page http://prntscr.com/likrki
Please send your site credentials and we will check it https://gt3.zendesk.com/hc/en-us/requests/new
Hi! Is there any way to make different footers for different devices? Such desktop and mobile, as we can do for the header? Because our footer looks nice in desktop, but very bad at mobiles.
Hi there! There is no such an option for the footer but we will take your request into consideration.
do u have demo account? I want check how the header builder work
Hi there! We do not provide an access to our demo website. Here is how it looks inside, you can drop and drop elements http://prntscr.com/ldxey7
Hi! I’m wondering when we can expect next update of the theme?
Hi there! The update will be released today.
I am unable to open Size Chart Popup. Help!!!
Hello! To better assist you please provide your site credentials and we will check it https://gt3.zendesk.com/hc/en-us/requests/new?mobile_site=true
How can you add Google Maps into the contact form?...Thank you..
You can’t add the google map into contact form, maybe you want to put it into the contact page?
Yea in the contact page ….
You have to generate google map embed code and put it on the page http://prntscr.com/kz9k0q Please note that your support package expired, to get further assistance you have to renew it.
Where can I get .mo,.po files to translate these theme…Thank you..
Hi there! Please read the documentation for obtaining information. You can also use Loco translate plugin.
hello, how i can transport my lince site to another hosting? i active site and look “Registration Connection error”
Hi there! Please use the latest theme version, you can download it in your account in Themeforest.
hi! I’ve been using your theme for around a year and really love it! However it is not automatically updating as it should (activation key is set) and now the woocommerce files are out of date etc. Can you advise?
Hi there! Please make sure that your suppor package is valid and you have the purchase code registered in the theme options panel.
Hi – no the support package is no longer active – but I expected to be able to update the theme outside of this when paying for a premium theme – otherwise it feels like a bit of con!!
The stable and latest version is always available on themeforest, you can log into your account , download it and update it manually.
if i did this I’m assuming i would have to delete the current version uploaded to the site which would in turn delete the child theme connected to it and I’d lose lots of modifications! The theme options show that the site is authenticated and connected – why can I not automatically upgrade? This is a catastrophic failure of the theme if it doesn’t work!
The auto update works only when the support package is valid.
wow – that’s really shocking! So there’s no way to update the theme without removing all of my modifications? I wouldn’t have bought the theme had i been aware of this. I’m afraid I will have to leave a bad review!
No, if you did not make any changes to the parent theme, you won’t loose anything
Hello dear support, can you please tell me where i can find the template of the denim-shop i do like to remove the quik view button and change the text of the select option to buy , can you just tell where i can find the template file please ?
Hello! TF stats shows that you haven’t purchased this item
can you please prive me with your ticket plateforme to validate the them with the serial code ?
Here you go https://gt3.zendesk.com/hc/en-us/requests/new
How can i delete the heart icon on the product page and all other pages please?
Hello! Please submit your support inquiries via this form https://gt3.zendesk.com/hc/en-us/requests/new?mobile_site=true
i have?
21993
The ticket has been answered.
Hello, Where do you please write the release notes ? I cannot find them in the documentation… They are helpful before considering updating to a newer version. Thanks !
Hi there! You can find the changelog in the theme options panel.
