169 comments found.
Hello, is this Template only for one-page / single-page Design, or can I use it for a normal Website?
Hi,
Yes, sure you can. You can create both one page and multipage. It’s absolutely up to you. Please let us know if you further questions.
Best Regards
where do i place the api for maps because map is not loading!
Hi
Appereance – Theme options – Maps
Please be sure to use up to date of Proland theme version.
Best regards
Hi, thanks! Where do i get to download the newest Proland theme version?
ok, got it!
Hi,
In case of facing a problem, please open a ticket on our ticksy system. Our support tem will hep you with your questions and problems.
Best Regards
Hi, If I Have some web / domain , can i buy $57 and install At All My web? Because i need Split test landing Page for My product
Thank You
Hi
Yes you can test on any domain
Best regards
I require proland-shortcodes plugin latest version to make the theme work. The files only supplies an earlier version..
i need Version: 1.3.4 version of plugin, in this theme it is only 1.3.1 
Pre-sale question: I would like to do something similar to the template with the paypal button. Is it possible that, instead of paypal, popup the credit card payment gateway from stripe? thank you!
Hi
You can add any form in the popup form area but may be you need to hire and expert for stripe integration and form design.
Best regards
Hey – is there an option to turn off that fade-in loading option of everything when you scroll down the page?
Hi
Will add an option for turn off all animation
Best regards
Plugin not activated. A higher version of Proland Shortcodes is needed for this theme. Please update the plugin.
What can i do?
Hi,
Please open a ticket on our support system. Our Support is going to help you with your problems. The link is https://9theme.ticksy.com
Best Regards
i have installed the theme here but it does not work http://arabmillionaires.co/wp/
it says also that i have to install many plugins and still not working after i did
http://prntscr.com/d54iet http://prntscr.com/d54io8please help me
Hi,
Please open a ticket regarding the problems on our support system.
https://9theme.ticksy.comOur support team is going to help you with your issues.
Best Regards
Hi, I have a question about the “Products” section. I added 8 types of products, but 3 of them are no pop-ups, I do not understand. I filled out all the fields, as in the previous, but they do not work
Hi
Replied via mail
Hi! Before I buy the theme I would like to clarify whether I can change one-page concept (create a traditional website without anchor links with a few pages) as well as is there a drop down menu available?
Hi
Yes , you can check all demos and there is page template layout for multipage
Do you have a Layers WP version?
There is no, unfortunately. All shortcode created via visual composer
There is a big security issue. When you install the theme, with no modification, you leave it for 12h, it gets hacked: on mobile the website redirects to spammy website. Is there a fix for that?
Thanks
I tried to open a new ticket on https://9theme.ticksy.com but when I paste my purchase code it says that it doesn’t seem valid…
Please check again and hacked not about theme, you can refer your hosting company.
It isn’t linked to the host. I just installed the theme on a new host, and 12 hr later, got hacked. I tried twice, on two different ones.
ok , please open a ticket
Hi, I need a primary button targeting a URL instead of a video popup. How can I do that?
buying this theme could do import content just like the demo in every detail or have to buy anything else?
Hi
Yes, you can create a website via oneclick installer in every detail.
Best regards
Hello there I am trying to open a support ticket on you ticksy site but it is not recognizing my purchase code, so I am writing you here.
On my site using the Proland theme: www.thewatergater.com, I noticed that while loading in mobile, the site only loads for what would work if holding the device horizontally. If I am loading vertically (which I usually am) – the content appears properly, but the menu does not conform to the size of the screen, it is way off to the right and I either have to scroll off screen or zoom out – where you’ll notice that the content doesn’t adapt.
If the site is loaded while in horizontal mode, the site works perfectly for mobile. If I turn the phone after the site is loaded between horizontal and vertical, no matter if it was loaded in horizontal or vertical, it fails to be responsive.
Did I miss something or is there a setting throwing off what was supposed to be a responsive mobile theme? Is it because I’m using a shopify button/cart? If so can I fix this without removing shopify?
Hi
Fixed Ticksy problem, please create now
Best regards
I still cannot get it to work header, and the navigation bar. Padding and margins do not work, even in the “demo data” installed according to instructions. On the phone the result is too bad.
Tell me to do so that the header and the navigation bar, look the same a the demos of “live preview”.
Thank regards
All this corresponds to the “demo data” installed according to instructions
Thank you regards
Visual Composer issue. When clicking on “Edit The Product”, Visual Composer keeps loading but never opens the settings window. It never opens any of the settings for any of the page sections in Chrome and Safari. How can I fix? Do I need to purchase a separate Visual Composer license?
If we incorporate WooCommerce, does the cart icon show up on the header bar and how does it look? How can I access the cart from the main page? Thank you!
Hi
Will add cart icon and functions with next update
Best regards
We were hoping to purchase the theme as soon as possible. Can you please tell me when you plan on pushing out the next update? Thank you!
We are working on update , will complete in 4 days.
Where are the shortcode previews?... is there any option header?... or just what you see in the demos
Hi
1-) All the part of the theme has been created through the use of shortcodes in the Visual Composer. There are available both color options and location for each of the shortcodes.
2-) There is hidden/Show option for each elements in the header area and also color options as well.
It is mean you can control all theme elements via Visual Composer, you can find more details here :
https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431Best Regards