6627 comments found.
It’s been 3 day’s you are not reply to this thing. https://www.8theme.com/topic/screen-size-error/#post-290673
Hello,
Topic answered. We have a lot of requests these days, so, we would be grateful if you be patient.
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Thanks Olga
You are welcome.
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theme is not updating showing error for latest update
Hello,
Submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide a screenshot of the error.
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Hello! A pre-purchase question: Can I have a products in a list view, where all the product pictures are on the left/right and the description on the other side or just products in 2-4 columns with excerpt and button “view more”? (something similar to standard blog post previews)
Hello,
Thanks for contacting us.
Check this demo – https://xstore.8theme.com/demos/2/coffee/shop/ or https://xstore.8theme.com/product-category/all/?view_mode=list
You will be able to change Products style and Products View Mode via Theme Options > WooCommerce > Shop or Shop page Layout (independent of selected demo version).
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Thank you! Few more questions.
Are these next plugins compatible with your theme or are they integrated or no need because already built-in you theme: Contact Form 7, MailChimp, BuddyPress? As I understand, they are not built-in, but they are compatible?
Do I need a plugin for SEO and language translation? – Saw a list of compatible plugins, but asking, if you have anything also built-in.
Can you recommend any specific plugins for my needs?
Hello,
You are welcome. Mentioned plugins are not built-in but our theme is compatible, Contact form 7 and MailChimp are recommended plugins.
Our theme could be translated to any language you need https://xstore.helpscoutdocs.com/article/30-base-theme-translation If you need multilingual site you need to choose additional plugin, our theme supports multilingual plugins too but it does not come bundled with the SEO and translation plugins.
List of the bundled plugins you can find here https://xstore.helpscoutdocs.com/article/36-included-plugins
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hi there, i have a licience but i still cant install the demo of https://xstore.8theme.com/demos/home-banners/ how can i install this? thanks
Hello,
Install Default demo version, like shown in this video – https://youtu.be/UAlAkvoilfk , > go to Pages > Add new > import Home Banners page – https://youtu.be/wkIKN2IyEZI , then Dashboard > Settings > Reading > Your homepage displays > select the Imported Home page.
As you can see on the demo this page uses a specific header, that was achieved via Multiple headers functionality. Just provide temporary wp-admin access (via Private Content area on our support forum), so we can import the header manually on your site and set it for the Home page only – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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i have alredy installed shoe version and now i want to try HOME version.(https://xstore.8theme.com/demos/home) to try home versiyon i need to install it to my subdomain to see how it looks. to install it from home demo version. it keep asking my licience. my licience is alredy running in my website. to see how HOME version, how can i install it? can you provide another licience for my subdomain? if i like this version. i will divert my current website to my subdomain. thanks
Hello,
Send request via the author contact form, please, https://themeforest.net/user/8theme and provide us with your purchase code. We’ll check it and guide you.
If you want to import page content there is no need to create separate site and import whole the demo, use Page importer for these purposes https://youtu.be/wkIKN2IyEZI
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Hi, Why has the sale of the Royal template stopped? Will the sale start again? The template is very professional and great and please start selling again. If you do not start selling please tell me how to return the product?
Hello,
Thanks for contacting us.
We removed Legenda, Royal and WooPress from TF because we started to sell them on 8theme.com https://www.8theme.com/#price-section by subscription.
We plan regular updates for these themes and continue support of them.
If you buy subscription you’ll get access not just to Royal theme but to all the other themes https://www.8theme.com/our-products/ and license is not limited to use for the 1 project only, you can use themes for unlimited projects. Also, you’ll get support for all these themes for the period of your subscription.
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Hey Olga can you reply this ticket(https://www.8theme.com/topic/screen-size-error/#post-290652) it’s urgent.
Hello,
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
As was mentioned in the topic, our technicians will be able to assist you after the weekend. Sorry for such a delay.
We hope for your understanding.
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I bought the theme and then when I try to start configuring, it asks me to update the theme and then gives me below message “Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
Hello,
Please try solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465
Feel free to contact us on the support forum if you have any other questions.
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I can’t submit the ticket. when i click submit it’s not going. Help
Hello,
Are you trying to submit topic on the XStore forum page https://www.8theme.com/forums/xstore-wordpress-support-forum/ or on the main forums page https://www.8theme.com/forums/ ?
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Xstore forum
Hello,
I see your request. So, do you still have a problem with that? If yes, then contact us using the author contact form https://themeforest.net/user/8theme, please.
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Hello. I have created static blocks for each product and added them under additional custom block however it keep showing the same block for every product and not the one I created.
Hello,
Have you cleared cache? Submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide URL and temporary wp-admin access.
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Presales question. Would this theme allow me to build the site mobile first? Alot of themes seem to be designed for desktop first and even though they are mobile responsive, they dont always create the best mobile experience. Is it possible to completely edit the mobile view so i can create something perfect for my needs.
Hello,
Thank you for your interest in our theme!
Our theme comes with the header builder and you’ll be able to create separate headers for the mobile and desktop. Also if you choose the Elementor version you’ll have control for the mobile version text sizes, paddings etc. So, I think that our theme will suit your needs and you may try. If you face any inconvenience our support at your service or we’ll give you refund.
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Hi,
How can i change product page – image size/ratio settings? Using Single Product Builder, then going to Gallery settings from builder, show like i can change Image settings, but it sends me back to category view, cant find how to change ratio on product view, no such settings.
Thanks.
Hello,
You can set shop page and single product image size in Customizer > WooCommerce > Product image. We would recommend you contact our support here https://www.8theme.com/forums/xstore-wordpress-support-forum/ describe result you want to achieve and our support will guide you and help.
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hi, can you reset my key to use it on another domain please, thank you
Hello,
Contact us using author contact form https://themeforest.net/user/8theme and provide your purchase code. We’ll check and help you.
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Hello, i want to change some main codes. I want to delete for example the “Wishlist in the main top menu. Where i can find the main .php to edit this kind of settings… there are too many folders and files?!
Hello,
Do you want to remove Wishlist icon from the header? There is no need to edit files in this case, use header builder and remove Wishlist element from the header https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
Contact our support if you have more questions https://www.8theme.com/forums/xstore-wordpress-support-forum/
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anyway to reset licence. trying to activate theme but it says already activated but I don t remember at all where I used it
disregards, i figured it out. all working now
Hello,
We have reset it for you and you can still use it. But keep in mind for future references: You can use 1 license for 1 project(dev and production sites) according to ThemeForest license policy https://themeforest.net/licenses/standard
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Hi,
I have just installed this theme and i am getting the following message.
You have reached activation number limit. According to the ThemeForest license policy, you can use 1 license for 1 project only. Ping us along the way if you have any questions here.
kindly let me know how to solve this issue.
regards
Hello,
We have answered to your email.
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how to make side by side login and register page in my account page.is there option in the theme. Default is showing separate.
Hello,
This is WooCommerce plugin option. Go to WooCommerce > Settings > Account > enable registration on the My Account page.
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Not taht asking,i have already done that,i want form design that login and register form side by side, means click on login button and registor button, for desktop and mobile
Hello,
Do you want to make it like tabs (when you click the login tab you have the login form, once you click the registered tab you’ll get the register form)? We don’t have such option in our theme.
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Yes, then any idea to to do that.
Hello,
It’s possible only by additional customization. You can submit customization request here.
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please tutorial how to change footer i use header footer elementor
sory Copyrights footer
Hello,
Submit topic on the support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide us with link to your site and temporary WP Dashboard access. We’ll check what footer you have at this moment and help you. Because we use Static block feature to create footer on our demos https://xstore.helpscoutdocs.com/article/47-static-blocks not the Header and Footer Elementor plugin.
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Hello. I am not using the theme in any project and it tells me that I cannot activate. Please check why I need to activate the theme. Thank you
Hello,
Contact us using the author contact form https://themeforest.net/user/8theme and provide your purchase code. We’ll check and help you.
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Hello. We build a site with XSTRORE and WPML. Main language is Greek. We need to translate the HEADER in ENGLISH and we can not find how….
Please advice for this. Thank you
we need to set a different logo in each language
Hello,
Thank you for using our theme!
You can use Multiple headers option https://youtu.be/BpeXfzNwkOc to create different header with different logo for the different language you have.
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