Discussion on XStore | Multipurpose WooCommerce Theme

Discussion on XStore | Multipurpose WooCommerce Theme

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6626 comments found.

Hello, Need a quick help. I am facing problems with the brands on my website. On clicking brand it is not redirecting me to a product page instead of brand page. Please help.

Website URL: usbrands.in

Hello,

When you choose the brand you go to page where all the products of that brand are displayed http://prntscr.com/iweqj2 if you face some problem with this, please contact us via author contact form on TF – https://themeforest.net/user/8theme

Regards

did you fixed something? What was the issue?

Hello,

We did nothing, simply checked your site.

Regards

Hi, Social Login plugin does not work in my website i purchase xstore theme.

Hello,

Please submit a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/ Also, read our documentation – https://xstore.helpscoutdocs.com/article/87-facebook-login

Regards

Hi,

Sorry for asking here, but my support has expired.

I create filter widget in shop side bar: its look like this: https://prnt.sc/iv0084

But, this list is too long, and on shop page its look like this: https://prnt.sc/iv00si

Is it anyaway that i can show only 15-20 items from this filter ? (not all items like it is on image above).

Thank You !

Hello,

Your question requests additional customization. This filter is a default WC widget, so you can select Display type (List or Dropdown). You may contact woocoommerce support or if you need help with additional customization contact WP-Kraken team.

Regards

Hi, i use static blocks for the menu but when i add for example border 1px with a colour and click save it does not keep the changes. any suggestions?

Hello,

Please submit a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thanks in advance.

Regards




“Flexible theme, works with main big plugins like slider revolution, mailchimp, visual composer and so on. Customer support is perfect, they help me with every detail.”


5 star rating from hangikutu for Customer Support.

instagram widget error – Instagram has returned invalid data. why you not fixed its over 5 days this error. update the theme with the fix

Hello,

Sorry for the inconvenience. Please contact us via author contact form on TF – https://themeforest.net/user/8theme to get a file with the fix.

Regards

Quick question – I know my support is finish and willing to renew but have one question before : I installed dummy data / import wedding demo but my site is complete mess up – I need your help to make it same as your wedding demo – if you can help me with this – I’ll renew my support or will buy another licence – let me know asap pleaseeeeeeeeee

You’re welcome! Have a nice day.

Regards

https://www.8theme.com/topic/wedding-demo/#post-188833 – please have a look – really important matter – thank you so much and yes support renewed as you suggested – by the way this is my first time in last one and half year for any kind of support so really hope you will help me on priority basis please :)

Thanks for the topic.

Regards

Why if I insert a modal window in the theme site does not work? The js is loaded into the footer after the jquery. This is the code:

              <button type = “button” class = “close” data-dismiss = “modal”> & times; </ button>     

Title

            

Lorem ipsum dolor sit amet, consectetur adipisice elit, sed do eiusmod tempor incididunt …

             <button type = “button” class = “btn btn-default” data-dismiss = “modal”> Close </ button>      <button type = “button” class = “btn btn-primary”> Send </ button>         

<button class = “btn btn-primary” data-toggle = “modal” data-target = ”# myModal”> Open </ button>

JS: jQuery (’# myModal’). On (‘shown.bs.modal’, function () {    jQuery (’# myInput’). focus () })

Hello,

Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

Why when we update this theme, Visual Composer NEVER Updates? :/

Hello,

Thanks for the comment. Please read our documentation – https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards




“A great theme with many customization options and a professional support team that helped me a lot during the realization of the site. Big thanks!”


5 star rating from aalvarine for Design Quality.

Hi. I imported a new demo version and a lost all my Global Custom CSS and all configuration. I do not think it is suppose to do that. Could you please send the path to find the file?

Hello,

Did you do a backup or export your theme settings into file before the new version import? If you do import demo via theme options there is popup – https://prnt.sc/it4zsc this means that after the import your theme configuration (theme options) will be changed and this can’t be restored without a backup. Please do not forget to make a backup before any updating to be in safe. Hope this answers your question. Let us know if you have any other questions via support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

how i can edit “Open panel” text (show on hover)

Hello,

You can use translation to change the text without editing php files – https://xstore.helpscoutdocs.com/article/30-base-theme-translation
Let us know if you need any further assistance – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

in the search console of my website it says that they are blocking me because of https://www.8theme.com mi web es www.barraleather.com

https://snag.gy/WO0oFb.jpg https://snag.gy/pLyUuE.jpg no se por que ocurre eso . Como lo soluciono

Hello,

Please submit a topic on our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

Hi, how long it takes for your support to respond? I have purchased the theme 24h ago and I still can’t use it because of a layout distortion, I have asked in the forum in the chat and still haven’t got a response. I need this fixed ASAP.

Here is the screenshot of the problem, as you can see the menu and the slider are completely off place: https://postimg.org/image/ul1m68vtn/

Thank you

Hi this issue has been solved, can you please let me know how to change the color of the header scr: https://postimg.org/image/id7p0dbuj/ I cant figure it out

Hello,

Sorry for the delay due to the weekends. Please check your topic.

Regards

Instagram widget does not work. I shows “instagram has returned invalid data.”

Hello,

Thanks for the comment. Today we are planning to release a new theme update where the problem will be fixed or you can contact us via author contact form on TF https://themeforest.net/user/8theme to get the fix in no time.

Regards




“Awsome! Flexible, nicely designed and suits any need. All the best. Walid”


5 star rating from starmina for Design Quality.

Hi – I deactivated the theme on a site that is not going live and I tried to activate it on another site and it is telling me that I have already used it. Can you let me know how to reactivate it on the new site?

Hello,

Please try to activate theme now.

Regards

Thanks!

You’re welcome! Have a nice day.

Regards

https://prnt.sc/iqsbis Visual composer is working in a weird way, doesn’t respond and I can’t edit the text block at all, it’s gone. Also how to I update visual composer through your theme? Thank you.

Hello,

Thanks for the comment.
Please read our documentation https://xstore.helpscoutdocs.com/article/37-plugins-update https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
If after the update all required plugins to latest versions the problem won’t be solved, please contact us via author contact form on TF https://themeforest.net/user/8theme

Regards

Hello and thank’s for this work.

I’ve got some issus if you can help me, pls.

I istalled the latest version 4.2.1, however visual composer page builder is not working well. The apply botton don’t work at all.

There are an update 4.2.1.1 but i can’t download it. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Regards

Hello,

Thanks for the comment.
Please make sure that all required plugins are up-to-date – https://xstore.helpscoutdocs.com/article/37-plugins-update + check the server requirements – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
Make sure you are trying to upload ZIP Compressed version or do the manual update. If you need help with the update, please contact us via support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

Hello,

Thank’s for your help, i fixed the download problem, but i dont fine a solution for visual composer page builder.

I tried to desactivate it, i installed an old version but the problem is the same “i can’t save changes.

Regards

Hello,

You’re welcome! Please submit a topic on our support forum and provide temporary wp-admin admin access so we can take a closer look.

Regards

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