6625 comments found.
Hi, this theme is looking real good, but how do i do the “menus effect” that shows specific elements , categories, subcategories & Pictures on your demo site.
Hello, dr_asem
Thanks for the comment and for using our theme 
Please, review our details for menu set up here: http://8theme.com/demo/docs/xstore/#menu
If the assistance needed, feel fee to contact us at Forum https://www.8theme.com/forums/
Regards
Is your theme working well with multi vendors plugin like wcvendors? if working well,any demo? been thinking to but this theme instead of flatsome
Hello, begoo
Thanks for the comment and for the interest
Good question, btw! We recommend you to keep in touch, cause we are planning to release an update with vendors plugins compatibility
Regards
Hi, I did some changes in the themes, but now i would like to undo this changes. I tried deleting and installing the themes and plugins but theme has same changes i made before. How can I themes without changes i made before?
Thanks Ryszard
Hello, RyszardRzepa
Thanks for choosing our theme for your project!
We recommend our customers to make all the changes and modifications inside Child theme, so then the changes may easily removed or do not lose after theme update.
http://8theme.com/demo/docs/xstore/#child_themeRegards
Hi, i create a new plugin and its good for your theme.
https://codecanyon.net/item/wp-comprehensive-and-smart-image-resizer/17472080Best regards.
Hi, sinayes
Our Congratulations Thanks for letting us know!
Regards
“Great template, and even better support when I needed it. Higly recommended”
5 star rating from dataogregnskap for Customer Support.
Your demo has a real nice chat – is that included?
Hi, bigbankclub
Thanks for the comment and for visiting our theme
We are using this chat system only for our sales department. You can easily get that from here http://intercom.io and use for your website also.
Regards
Hi, what is the recommended product image size for this theme? catalog image, Single Product Image and product thumbnails? and i would like to ask what is the best product size to upload in order to get sharp images in product listing and single product page. thank you.
Hi, emz3d
Thanks for being our customer 
Here are the recommended image options, without Hard Crop: http://prntscr.com/c7n1hu
You may upload the images in whatever sizes and change their dimensions then in WooCommerce settings.
Regards
Thanks a lot for this new update!!! 
Great job.. keep up!
Hello,barreoblique
Thanks for being our customer
Doing our best for our customers
Regards
Just bought this, thank you, i got this on trying to install the plugins straight after install:
An error occurred while installing 8theme Core: Download failed. cURL error 56: Failure when receiving data from the peer.
Hello, extenSivv
Thanks for the comment and for choosing our theme
Very likely the issue is caused by your server. If nothing changes, please enter this page after registering: https://www.8theme.com/download-plugins/ download the plugin and upload via WP-admin>>Plugins.
If any assistance needed, please, let us know.
Regards
Thank you, i’m also getting a fail on importing the dummy content, I don’t think it’s the server as i use the same server for hundreds of other websites, i think the source is failing?
Please, contact us via Live Chat now: http://8theme.com/demo/xstore/ so we may assist you right away.
Regards
Hi, I just bought the theme and after I installed the theme and child theme it was fine. However, after I installed the required and recommended plugins I can’t log into my site… It just shows a white screen… Any help? My site is animationjuice.com
I went into the server via ftp and by trial and error found that the problem was this: et-core-plugin/et-core-plugin.php. This looks like a critical plugin, any suggestions?
UPDATE – Got it all working. I deactivated all plugins and installed and activated 8theme core and the rest first and then turned on all other plugins and seems fine!
Hello, rnbutler87
Thank you for choosing our template! Glad you have solved the issue. Use our product with pleasure
Regards
I just wanted to stop by to say how much I appreciate that you release updates with new features! Great job!
Hello, jamie136
Thank you for being our customer! Your feedback is very appreciated, doing our best
Regards
“Very good service, very professional, really impressed.”
5 star rating from dre7am for Customer Support.
Value is needed for field “name”. Can you tell me how to fix that or can you fix that in the next theme update?
BEST
Hello, netzlichter
Thanks for the comment!
That “issue” does not affect the template functioning at all, cause the product does not need any author to be mentioned
Regards
I am interested in how I can edit this bar: http://prntscr.com/c6ldlh . I want to change the color of it
Hello, ghilzy
Thanks for being our customer
You may set the color for Breadcrumbs in Theme Settings>General>Breadcumbs>Breadcrumbs background
Regards
Hello how do I access that top bar and set it up how the demo is? The instructions sent don’t show how. Here is the screen shot http://awesomescreenshot.com/0cf636bja0 . Where in the theme is that top info located so I can edit it? Thanks!
Hello, kingcreativetv
Thanks for the comment and for using our theme
You can edit this top area in Appearance>>Widgets>>Right and Left side top area.
If you need our assistance, please, contact us at Forum: https://www.8theme.com/forums/
Regards
Awesome theme but i have a few issues.
1. when i choose default to shipping adress, i still can only see the billing adress. i need this to be the shipping adress when checking out. 2. i want to change to color of the footer. ive been to options> styling> footer > footer background color. but when i change this it will not change the actual footer on my website
i hope to hear from you soon
haizem
Hello, haizem
Thanks for being our customer
Let us help you at Forum with your issues. Please, be so kind to submit a new topic here: https://www.8theme.com/forums/xstore-wordpress-support-forum/ with your details attached in Private content.
Regards
Thanks for the nice theme, but i have the same issue like inconico with the right to left error. How i can fix this? Is it a code or whatever?
Hello, Cryptoom
Thanks for being our customer
That is because you choose the incorrect language while WP installation. We recommend you to reinstall WP from the scratch and then our theme. It was helpful for our customer
Regards
After Install the new update all is fine, sorry!!!
Thanks for letting us know. If any other difficulties, welcome to our Live chat
Regards
