6619 comments found.
Hi, I got this error when uploading:
Warning: Error while sending QUERY packet. PID=811547 in /home/talkcbd2016/public_html/wp-includes/wp-db.php on line 1813
It still says theme installed successful. Please advice.
Hello,
Thanks so much for using our theme 
Maybe you have limits on your server. Please take a look video https://youtu.be/bHE_UhSJM10 Try to install theme via FTP. Or contact us in chat http://8theme.com/demo/xstore/previews/?preset=previews and we’ll help you with installation.
Regards
“ This theme is well documented and comes with an outstanding customer support. I highly recommend it.”
5 star rating from reinhardt1053 for Customer Support.
Hi! The theme looks great.
Maybe this is a woocommerce direct question but maybe you can help me in order to decide on buying this theme.
Is there any way to make a $0 product and make the “add to cart” button to appear? In my project I’m planning to add free of cost products but I want them to be added to the cart… I don’t want to make it like a coupon or free gift… I want it to appear as a product. The $0 is not necessary to appear, it would be a product with no price.
Thanks 
Hello,
Thank you for your interest in our theme!
Yes, you’ll be able to create free products http://prntscr.com/c08paa
Regards
Many many thanks! The “Free” word can be replaced editing the .po file. Right?
Yeah
Hi there, i’m interested in buying this theme. Is there a gallery? can’t see to seem one on the demo pages?
Hi, there,
Thanks so much for the interest in our theme
Take a look here please http://8theme.com/demo/xstore/portfolio/
Regards
Hi there this is Portfolio feature? i just need a gallery so when you click on image its opens up in a lightbox and you can click on arrows to go to the next image.
Hello,
You’ll be able to add Media Gallery or Masonry Media Gallery and have the lightbox. Here you can find an example http://8theme.com/demo/xstore/project/interdum-a-quam-senectus/
Also if you check our portfolio project you’ll many other variants how you can show your medias.
Regards
“Excellent Customer Support. Ready to assist with any queries. I am impressed!”
5 star rating from theory_y for Customer Support.Hi, how do the demo installs work? Are there separate files for each demo or are they all in the one import file? Thanks.
Hi, gorget,
Thanks so much for the interest in our theme
All of our demos you can easily install via admin panel in one click. We would like to give you access to our demo admin panel. Please contact us via chat http://8theme.com/demo/xstore/previews/?preset=previews
Regards
Hello,
Thank you for your interest in our theme!
You need to install base demo content first, it includes some demo posts, projects, products, pages. After that, you’ll be able to install demo versions and additional pages. You can find screenshots in documentation http://8theme.com/demo/docs/xstore/#installation_upgrade_24_demo_content
If you don’t want to install base demo content, but want to install dome version you may use manual import. Depending on the version it includes slider, theme options import and .xml file.
Regards
Hi
I have just purchased the Xstore. Very nice looking theme, many thanks.
I have enabled the theme and got this error message when installing the plugins:
Installing and Activating Plugin 8theme Core (1/10) Downloading install package from https://www.mydomain.com/wp-content/themes/xstore/theme/plugins/et-core-plugin.zip… An error occurred while installing 8theme Core: Download failed. Unauthorized.
This error shows up with all plugins provided by you within the plugin folder in the theme, but not those which are downloaded from Wordpress (e.g. WooCommerce)
I don’t get this error with other well known themes I bought from ThemeForest. Please advise?
Kind Regards
Note. I have got round these errors now by manually uploading the plugins, rather than using the automatic install procedure. I think your dev team may need to look at this possibly.
Hi, there,
Thanks so much for using our theme
We would like to help you ASAP. Please contact us via chat and we will help you in real time http://8theme.com/demo/xstore/previews/?preset=previews
Regards
Just reading through your documentation. Under the section, 3.2. Included plugins.
The links in this section go nowhere. you mention “Contact Form” for recommended plugin. Do you in fact mean Contact Form 7? No link provided to plugin.
Could we start our conversation via chat?! That’s more easier and faster! http://8theme.com/demo/xstore/previews/?preset=previews
Regards
OK, sorry, I didn’t see your previous message at the time I posted my last one, as didn’t refresh the page.
Ah I see Waiting for you!
Regards
“XStore is a Fantastic theme, I would highly recommend to anyone looking to create an online store. What’s more, the support staff graciously spent a considerable amount of time helping me customise the site to my needs. Not many theme developers would go to this considerable effort and trouble for their clients. Big thumbs-up to 8theme’s developers and support team.”
5 star rating from IngentiThemes for Customer Support.
Hi! So does it support translations? Is Russian supported? How can I make my own translation?
Hello,
Thank you for your interest in our theme!
Yes, XStore theme is fully translatable and also WPML compatible. If you plan to create multilingual site – use WPML to translate theme http://8theme.com/demo/docs/xstore/#translation . In case you need just to translate to Russian use Loco translate plugin or PoEdit.
You can find xstore.pot file in theme package.
If you have any questions after purchasing feel free to contact us in chat or use our support forum.
Regards
Is there any way to input list of names if i want to get 20 shirt with different name and same club logo. It is ok to see one name on screen to understand and i should enter or attach a list of name for printing on each shirts.
Hello,
Thank you for your interest in our theme!
If I understand you correctly you want the variable product with option to choose different names – attributes https://docs.woocommerce.com/document/variable-product/ Our theme supports such type of products http://8theme.com/demo/xstore/shop/woman/blouses/bacon-blouse/
Also, you may create few simple products and create 1 grouped based on these products http://8theme.com/demo/xstore/shop/jackets/distressed-jacket/
Regards
Hello, just purchased your theme.
How can I make my site look exactly like your “flat” demo: http://8theme.com/demo/xstore/home-flat/?preset=header6
I did not see any demo import for the Flat version. Thank you
Hello,
Thank you for using our theme!
To import flat demo, first of all, go to Theme Options > Import/Export > Install base demo content. Once base demo content is installed scroll down to Additional Pages import and select Home Page Flat http://prntscr.com/by1elu Import this page and save settings after that.
Regards
Thank you for your help!
You are welcome. We are glad to help you!
Regards
Before I buy… I cannot find in the “Pages&Features” section any example for “Testimonials” module, however, I can see such slider in one of the demos. Is it included in the theme or not? How to check what are the options? In my case it is important feature. Regards
Hello,
Thank you for your interest in our theme!
Yes, theme includes “Testimonials” option http://prntscr.com/by16xs You can use it like slider on page http://prntscr.com/by1d80 http://8theme.com/demo/xstore/home-flat/?preset=header6
like widget slider http://prntscr.com/by1d2c http://8theme.com/demo/xstore/cosmetics/
or Choose grid version http://prntscr.com/by1dhg
Regards
Thank you so much.
Welcome to our community
Regards
Hi,
The demos of your themes bring the images for demonstration purpose? Your theme work well with about 5000 products? You have any option in your theme to import products from xml, txt, csv or xls file?
best regards
Hello,
Thank you for your interest in our theme!
Yes, we use images for demonstration purposes. But theme comes with demo content!
Technically there’s no limit for products, this part is related to WooCommerce plugin, not to our theme. Read here
Import also is not related to our theme. It’s default WordPress feature. You can use either default WP import or additional extensions to do this.
Regards
Hi,
You have any options (widgets /elements) to get automatically: recent products, shop by category, top rated products, best selling?
best regards
Hi, there,
Thanks so much fro the interest in our theme
What we have:
featured products;
sale products;
woocomerce rating products;
product by categories;
bestselling products;
recently view products;
products by IDs provided order;
and soon will be more..
Regards
I like the Bike Layout. However can we easily reduce the size of the images to be as thumbnails or something because we are planning to use this theme on a mobile phone shop
http://8theme.com/demo/xstore/bike/shop/Hi, silverfoxwebdesigners,
Thanks so much for the interest in our theme
Yes, of corse you can easily manage it via powerful admin panel.
Feel free to ping us along the way
Regards
Hello, Is there a box mode template? Regards
Hi, dramsay,
Thanks so much for the interest in our theme
Please specify what do you mean by box mode – or send a link of an example!?
Regards
I meant to say a box layout, instead of a full layout.
Yes, of corse. Here you few for an example http://8theme.com/demo/xstore/furniture/ and this one http://8theme.com/demo/xstore/home-banners/?preset=header2
Soon we will add more versions with boxed layout.
Hope to see you among of our 29000+ users
Regards
Hi there, excellent work on this theme, it makes a great e-commerce foundation. However, I found some plugin conflicts that I wanted to make you aware of.
Enabling “Orbit” plugin for (Visual Composer) with x-store causes the following plugins to not appear: Parallax Backgrounds for VC, and VC Particles Background. There may be more but these are the two I’ve noticed. Mega Main Menu dropdowns also no longer function properly.
Also, with Orbit enabled, main product images to disappear in WooCommerce. Not sure if it’s CSS conflicts or something else. When x-store is disabled and replaced with Twenty Sixteen, etc. Parallax Backgrounds for VC, VC Particles Background, Mega Menu and WooCommerce all appear and function normally. Thanks.
Hello, TC3,
Thanks so much for using our theme
We would like to help you ASAP! Please create a topic on our support https://www.8theme.com/forums/ or even make a request via our chat and we will help to solve this.
Regards
I have one question before deciding to buy this theme.
Does X Store have something like a landing page that contain single product and also has buy button (add to cart) in it? So the order process for visitor would happened in one place.
I’d like to use this type of page mainly for marketing purpose. Please let me know if it possible to make a page like that with X Store.
Thank you.
Hi, startwpnow,
Thanks so much for the interest in our theme
At this moment we have one Landing page = take a look please http://8theme.com/demo/xstore/bike/
Soon we will add more and more / thanks so much for your ideas!
Regards
Hi 8theme,
The landing page example you mentioned is heavyweight with content. All I wanted is a landing page that has essential element such as product images, title & description, add to cart button, and that just it.
Hope you could make it possible in the next update.
Thank you.
Hi, startwpnow,
Yeah, I caught what are you looking for.
In our next updates, we will add this for sure!
Thanks so much
Awesome!
A Customer Support That You Never Experienced.
What do you expect most when you buy the theme? Apart from the coding side, almost all the users expect a customer support that solving their issues when they stuck somewhere during the theme customization and creating the site. 8Theme has a wonderful support team that I never experience before. I am creating WordPress sites since 2004 and brought many themes for these years and was waiting for an answer for days even for a small issue like changing header font / style. After I bought a theme from 8theme, I understood that their support team will help you to solve any kind of issues you face during the theme customization/ site design. They solved all my issues just in minutes in a live chat. They are responsive, flexible, patient. Furthermore, they are so professional and so friendly. These are the two things that really difficult to keep together but 8theme is doing that successfully. Thank you 8theme.
You’ve just earned a permanent customer for you by your friendly support
Hello, susitk
Thank you for your trust and choosing our template Much appreciated!
Wish you good luck in your business and that was pleasant to chat with such a customer 
Regards
