Hi,

Please submit ticket to https://qode.ticksy.com/ and include WP admin access so our support team can take a look at your setup and help you?

Qode

Hi,

There are no known errors

Qode

Hi,

Thanks a lot

You can do that with custom CSS and we can provide it for you

Qode

Hi,

You do not need to enter any values in those fileds. There are predefined values for every breakpoint and every element (as it says in brackets). So if you want to turn on advanced responsiveness, just set “Yes” for “Advanced Responsiveness” and you will see the new logic on your site. Only if you are not satisfied with current responsiveness, than you can set your own rates in those fileds, 0-1 is equivalent to 0%-100%.

Qode

Hi,

We don’t have list of updated files. You can just follow update instructions from here: http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20218

Qode

Hi,

This issue is highly-dependent on your site layout. Please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at your site’s front-end and see what they can do to help you resolve this issue.

Qode

Hi,

You can easily enable the same tooltip functionality you see on our main demo site by going into your theme folder/functions.php and enabling this line of code: http://screencast.com/t/QQVox23UHV

So that it looks like this: http://screencast.com/t/Iw4l7LpcTmuW

Hope this helps. If you needy any further assistance, please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll see what they can do to help.

Qode

Hi,

We just updated theme profile page with update log Please check it at the bottom of this page: http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054

Qode

Hi,

Perhaps something can be done with a little bit of additional CSS code. Please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have closer look at your site’s layout and see what they can do to help.

Qode

Hi,

I just assigned your ticket to our support team.

Please note that we get more than 200 tickets every day and that waiting 3 hours for response is not too bad. If there is urgency with any future ticket, just provide again ticket ID here and we will handle it as soon as possible.

Qode

Thanks for the reply both here and via the ticket.

Fortunately I’m on a VPS and can easily set these through WHM but some of the requirements may be beyond the availability for low cost shared hosting packages (it certainly is for a GoDaddy client of mine) without buyers having to contact their hosts.

Perhaps it would be clearer if you added these requirements to your documentation?

max_execution_time = 1000
memory_limit = 64M
upload_max_filesize = 1024M
post_max_size = 1024M

Thanks,

AndrewJ

Hi,

Thanks for the update. If you have any further issues, feel free to follow up on this.

Qode

Hi,

We’ve assigned this ticket ID to a member of our support team and they’ll have a closer look at this issue and see what they can do to help.

Qode

Hi,

This really depends on the way you’ve setup your site.

To get more familiar using LayerSlider and setting up slideshows we recommend that you refer to the official manual: http://www.docs.purethemes.net/sukces/layerslider/documentation/documentation.html

Hope this helps.

Qode

Hi,

Please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll have a closer look at this issue and see what they can do to help.

Qode

Hi,

You can use inspector tool in your browser (right-click + inspect element) or F12 in most browsers. Or, if more suitable, you can go to css folder in your theme folder and open CSS files to see which elements the CSS rules target.

Qode

Ohhhh, of course…

I prefer to check the “stylesheet.css”... many thanks!

You’re welcome

Qode

it works! thanks!

ok. just one question. shadow on the left and right side of the grid possible? and the content a little bit on the slider? like on www.printmate.de

Hi,

Unfortunately, we don’t have those options built-in.

Qode

Hi,

Please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll have a closer look at this issue and see what they can do to help.

Qode

Hi,

Could you please submit a ticket to our support team at https://qode.ticksy.com/? They’ll have a closer look at this issue on your end and see what they can do to help in relation to your particular website configuration.

As for the caching plugin, you can try with W3 total cache. You can read more about configuring Total Cache plugin here: http://code.tutsplus.com/series/configuring-w3-total-cache--cms-656

This plugin is very powerful, but also complex to configure and it’s hard to prepare guide, as advanced configuration depends on installed plugins. It’s best to either read tutorial and learn how it can get configured, or to hire expert to do that.

Qode

Hi,

Please submit a ticket to our support team at https://qode.ticksy.com and they’ll have a closer look at this issue and see what they can do to help.

Qode

Hi,

Thank you for your interest in our theme

This feature is available in all of our demos and can be easily enabled directly in the admin panel.

Qode

Hi,

Please paste the following CSS code into WP Admin -> Qode Options -> General -> Custom CSS Field:

.q_slider .item  *{
    -webkit-animation: none !important;
            animation: none !important;
    -webkit-transition: none !important;
            transition: none !important;
    opacity: 1 !important;
    filter: alpha(opacity=100) !important;
}

Hope this helps.

Qode