26686 comments found.
Hi Good Afternoon,
I’m using bridge and when i try to drag an element in the visual composer, it freezes. Can you help me?
Regards
Hi,
Please update your theme and Visual Composer to the latest version:
How to upgrade Bridge theme? You can upgrade our theme by performing following steps: 1. Download latest All files & documentation file from ThemeForest (your Downloads page) 2. Extract it and locate bridge.zip 3. Extract bridge.zip and locate bridge folder 4. Copy/Replace the content of bridge folder to /wp-content/themes/bridge folder of your web site. Using this method, none of existing content or settings will be lost.
How to upgrade Visual Composer plugin to latest version? You can upgrade Visual Composer by performing following steps: 1. Please make sure main theme is activated while performing other steps 2. Go to Plugins page in your WordPress Dashboard, locate Visual Composer in the list, deactivate it and delete it 3. You will see message that required plugin is missing at the top of your WordPress Dashboard 4. Install the plugin and then activate it If you want to do manual updgrade, you can locate Visual Composer plugin here: bridge.zip > bridge > plugins > js_composer.zip
Let us know if this helps.
Qode
Hi,
We love your theme but on the on the Qsilder we want to have some of the text different colour to the other text, we where trying this
Big business thinking
for all business!
but we keep getting a copy of this text in the top left hand of the silde.
Thanks
Hi,
Please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll have a closer look at this issue on your site and see what they can do to help.
In the meantime please have a closer look at our theme’s official documentation as it covers thoroughly how to set up Qode Slider from scratch – http://demo.qodeinteractive.com/bridge-new-help/
Qode
Hi. I sent a private message via your profile here but haven’t heard back. Please update me.
Hi,
We just replied to your email and we are working on issue reported 
Qode
Hello guys ! congrats for the theme its awesome ! i have a question: its possible add in the shop filter by category just like filter price ?
thanks !
Hi,
Thank you for the kind words
You can use various WooCommerce shortcodes to help you with this. When creating your page – http://screencast.com/t/y2iM3tzCOo
Or when creating a widget/widget area in WP Admin -> Appearance -> Widgets – http://screencast.com/t/4LRRVjeCR
Qode
Hello, How do I remove the date from from the “Blog Small Image” pages and posts?
Thanks!
Hi,
Please paste the following CSS code into WP Admin -> Qode Options -> General -> Custom CSS field:
.blog_holder.blog_small_image h2 > .date {
display:none !important;
}
Qode
Thank you
You’re welcome
Qode
Is this a theme that a non programmer can install and figure out with wordpress?
Hi,
Thank you for your interest in our theme
Our theme is developed to match a vast range of users (from bloggers and creatives to more experienced WP users and advanced programmers). You can easily import any of our demo sites to your domain and have a solid starting point when creating your original content and have your site up and running shortly. Everything is drag&drop friendly and thoroughly covered in the official owner’s manual. If you happen to encounter an issue our theme support is ready to help.
Qode
How can i align certain footer text to the right and left ? i am using footer bottom area
Hi,
This can be achieved with some additional CSS code depending on your site’s layout. Please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll have a closer look at what needs to be adjusted.
Qode
Hello, Can you please reply to my tickets ? Ticket #437139 Ticket #437549
HI,
Sure Just assigned your tickets to our support team
Qode
I’m still waiting for response to my tickets : Ticket #437139 and Ticket #437764
Hi,
Sorry to have kept you waiting. Our support will get back to you on your ticket as soon as possible.
Qode
Hello,
Where can i find the options for Custom Menu fonts settings ?
Hi,
Are you maybe asking about Content Menu font settings?
Qode
I used Custom Widget Area so that i can but a secondary menu (services) on the page itself (sidebar function), not the top navigation or drop down. And i used the default Custom Menu from Widgets. It’s all good but i cant find the options for the Fonts, at the moment it uses the default blue as the hover etc… I would like to add some Weight and change the Font and the Hover Colour.
Hi,
This would have to be dealt with in relation to your site’s layout by using some additional CSS code. Could you please submit a ticket to our support team at http://qode.ticksy.com? They’ll have a closer look at this and see what needs to be modified further.
Qode
Hi
I want to use the Architecture demo for my theme, but when I go to Import I do not see it within the drop down?
Can you please help?
Many Thanks
Hi,
Could you please submit a ticket to our support team at http://qode.ticksy.com/? They’ll have a closer look and see what they can do to help.
Qode
bridge_content_Bridge31.xml is not the architecture demo file. just I want konw which number is the architecture demo file
Hi,
Could you please follow up on your ticket so that our support team can help you resolve this? Thank you
Qode
Hi, Could you please tell me the way to solve this problem. i already submit at http://qode.ticksy.com/?on May 13, 2015 But no reply…
Private Ticket #438243 Public Ticket #438245
Can you please help?
Many Thanks
Hi,
We’ve assigned these tickets to a member of our support team. They’ll get back to you as soon as possible.
Qode
Hi Guys,
Just wondering would it be possible to use an animated Gif for a logo?
Cheers
Hi,
We didn’t test it, but I guess it should work fine.
Qode
Can you please respond to my answers? waiting for a reply since a few days…
Ticket #436597 Ticket #436596 Ticket #436594 Ticket #436583
Hi,
Our support team is working on limited resources during the week-end. Therefore a slight delay. They’ll get back to you on your tickets as soon as possible. Thank you for your patience.
Qode
Hello,
I am currently using Bridge Dark Parallax demo and would like to use the feature that makes it look as though the screen is opening up and revealing a row as you have it on the Bridge Simple Photography Demo on the Home page: http://demo.qodeinteractive.com/bridge77/. Your help with this would be greatly appreciated.
Hi,
Please submit ticket to https://qode.ticksy.com/ and include WP admin access so our support team can help you
Qode
Hello… When I firced upgrade translation in woocomerce and I am at checkout page the label for the State / County filed is missing.
My website is in spanish. It should say Estado / Pais
But nope, its weird because everything is ok but just that label is missing.
Any help on this, maybe a missing translation or something, because sometimes I have to translate woocomerce via poedit and sometimes I have to translate your theme to see changes in my language.
Thank you!
Hi,
Please submit ticket to https://qode.ticksy.com/ and include WP admin access so our support team can take a look at your setup and help you?
Qode
Hello, How can i add bog posts to a page ?
blog posts i mean
Hi,
Yes, with latest posts shortcode
Qode
thank you . Is there a way i can manage the featured image size that appears next to the post ?
Hi,
Thanks for reaching back
There are three Latest Posts shortcode layouts available for use: Minimal (without the featured image), Images in Left Box(small featured image on the left), Boxes(large featured image).
The last two are using featured images and their image size can be modified further in functions.php file in your theme folder.
Qode
Hi, I was translating your theme using Loco Plugin and with child themes the translations are not recognized, why?
How could I fix that?
Hi,
We can take a look at the issue if you submit ticket to https://qode.ticksy.com/ and include WP admin access
Qode
Hi! I need to add a product gallery to my products for the wocomerce store, and even when I am edding them via backend nothing is showing in frontend. Please help!
Thankyou!
Hi,
Please submit ticket to https://qode.ticksy.com/ and include WP admin access so our support team can take a look at your setup and help you?
Qode
Hello Can you please let em know how to upgrade my Bridge theme?
After doing the upgrade…my site will be down?
Thanks John
Hi John,
Just follow instructions here: http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20218 or follow auto-upgrade instructions from our documentation.
Qode
Hi, I have difficulties with demo page imports. I installed the latest theme version and demo import is displayed to be successful, but no pages, no content is imported. And I got many errors…
Warning: Illegal string offset ‘page_transitions’ in /web/htdocs/ Warning: Illegal string offset ‘page_transitions’ in /web/htdocs/ Warning: Illegal string offset ‘page_transitions’ in /web/htdocs/
I already removed menu and all content and already checked all tickets.
So what?
Thanks
Hi,
Please submit ticket to https://qode.ticksy.com/ and include WP admin access so we can take a look at the error. Please post ticket ID here.
Qode
Hi,
I am considering purchasing, however I wonder if there is a setting in the Agency theme to remove shadow under the header menu (not border, but shadow). If not, can you please add this functionality?
With regards, Cross
Hey Cross,
Thank you for interest in our theme
Yes, there is setting for that
Qode
Hi again,
I Asked a friend of mine to check, but there isn’t such a setting anywhere, only for border.
Can’t buy this theme if it hasn’t this setting/option.
Where exactly would it be? He checked under Qode Options and then General, Logo and Header, and there is no setting there to change to header menu shadow.
Cross
Hi Cross,
Thanks for reaching back
Could you please follow up with a screenshot of what you’d like to modify? Just so that we may have a closer look and advise you further. Thank you.
Qode
Sure, here you go!
http://s24.postimg.org/6b1oxwmth/Ska_rmavbild_2015_06_02_kl_21_50_11.png
http://s24.postimg.org/5k8ys4kg5/Ska_rmavbild_2015_06_02_kl_21_50_37.png
See the “shadow”/border?
My friends says that you can’t remove it from settings.
Hi,
Thanks for reaching back
This can be easily set with some additional CSS our theme support can help you with.
Hope this is what you’re after – http://screencast.com/t/NDrXfFYaOjka
Let us know.
Qode
