26686 comments found.
I have no space in between columns if i have a 4 column page with text there is no separation everything looks like a one big line of text.
please don’t ask me to go to your forum because i’ve posted there twice and no one ever replied to my posts, and last time i gave you my password everything got messed up on my site.
Hi,
This issue is strongly related to your site layout and requires further assistance by our support team as it is not a general inquiry. Please submit a ticket to our support team at https://qode.ticksy.com/ and follow up on this with your ticket ID so that we may assign it a high priority notice. If you have any eariler unresolved issues on your site, please post those tickets’ IDs here so that we may check their status as well. Thank you.
Qode
Hi, I opened a ticket 2 days ago with NO support yet. My ticket number is: #437840
Please I need help with these asap for a client.!
Hi,
We’ve assigned this ticket ID to a member of our support team. They’ll get back to you on your ticket as soon as possible.
Qode
?1. my client cant access to some of the pages. error message keep showing page ” Page not found”. the web address is www.therockkl.com
Hi,
Please submit a ticket to our support team at https://qode.ticksy.com and they’ll have a closer look at this and see what they can do to help.
Qode
allright i have submit ticket for this issue. appreciate your feedback the soonest. Thank you
Thanks for the update. Our support is working on all active tickets as we speak and will get back to you on your ticket as soon as possible.
Qode
Hi there,
is it possible to change the navigation menu in such a way that it resembles this example? http://theultimatetravelcompany.co.uk/
Thx.
Hi,
This can be done up to a certain point. The contact info on the upper right would have to be rendered above your logo in the Header Top section. If you happen to need any assistance in creating this layout, please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at your site and see what they can do to help.
Qode
Great, will do that. Thx.
You’re welcome 
Qode
Hi. 2 questions:
1. In the main demo, the Our Process page (http://demo.qodeinteractive.com/bridge/our-process/) has alternating background colors for each row of content. Sort of a beige, then white, then beige again. Where are the settings for this? Cannot seem to find them in the visual composer settings for the elements.
2. The winery demo appears to have the logo elevated WITHIN the top header area. Then, when scrolling down, the top header area remains visible (along with the small logo). What settings are necessary to achieve this look within the main Bridge demo?
Thanks
Hi,
1. You can easily set background-color for each row element. Have a closer look at this short demo video: http://screencast.com/t/NR5eQK3HIT
2. Please go to your WP Admin -> Qode Options -> Header and set your Header to Fixed advanced with centered logo. Also, set the header top area to be visible and scrollable.
Qode
Thanks. I think the reason I missed #1 is because the values aren’t actually set within the demo pages. And yet the alternating colors do appear. Not sure how. But for my reference, what is that beige color that is being used? I would like to use it in a few rows.
You’re welcome
The color is #b69e75.
Qode
Hi,
I would like to tell you that when you working on localhost and use the Bridge — One-Click Import you get every single page. This is the second time i trying to get the demo catalog only, and i now have 140 pages of every single demo. Thanks! 
Hi,
This is the way earlier demo sites work, you get all the content imported. We’re working on improving these earlier demo sites to scale down the content that is imported. Thank you for your patience.
Qode
Is there a way to get the Cart Icon to show up on Mobile? I’ve had users complain that they can’t access their cart.
Hi,
Please paste the following CSS code into WP Admin -> Qode Options -> General -> Custom CSS field:
@media only screen and (max-width: 768px) {
.header_bottom_right_widget_holder { display: table-cell !important; }
}
Qode
Not seeing a change.
Hi,
Please submit a ticket to our support team at https://qode.ticksy.com and they’ll adjust this CSS according to your site’s layout.
Qode
Hi,
I added a portfolio list that shows 6 portfolio on my homepage and a show more button to load more portfolio to the list, but when I click the show more button it only creates blank space and do not load the other portfolios. How do you fix this?
http://i.imgur.com/2l55pA7.jpg?1Thanks!
Hi,
There happens to be a bug regarding this layout type as of the latest update. We’re working on this and as soon as we have a fix for it a new theme update will be released. Thank you for your patience.
Qode
I hope for an update soon..
Hi,
We’re sorry for this inconvenience. Our development team is currently working on this issue and as soon as we have a fix it’ll be included in a new theme update.
Qode
I just bought this awesome theme, but when i am trying to install it to wordpress, it just appears like a blog to me. I am wondering the theme, bridge 10, should as the demo version right after the installation is completed, or if i have to set it up by myself?
- If so, how?
Hi,
Thank you for the kind words
Please have a closer look at this part of our official manual as it covers how to setup your site with our theme and import a demo to your site: http://demo.qodeinteractive.com/bridge-new-help/
Hope this helps.
Qode
The frontend of the site is blank page. When i deactivate woocommerce everything is working fine. If i activate other theme then woocommerce works properly. It seems there is an incompatibility of bridge theme with woocommerce. Every other plugin working fine too. Both Bridge and woocommerce are in their latest version. When both activated site not working!!! Please help because the only reason i bought this theme was to built an e-shop
Thanks.
Hi,
Please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at your site and see what they can do to help.
Qode
Hi Guys,
I added a CF7 to a modal. When i press “submit” the modal closes. How do i prevent this from happening?
Thanks!
Hi,
Please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at your site and see what they can do to help.
Qode
Is there Hooks functionality, or some similar functionality that would allow me to add content to global areas like the bottom of the content area, beneath the header, etc. on all pages?
Thanks,
Tim
Hi Tim,
There’s is a Content Bottom area ready for use already – This section allows you to set up the content bottom area, which appears right above the footer. In order to fill it with content, choose a custom widget area to display. For example, you might want a Call to Action widget to appear here.
In regards to modifying our theme’s PHP templates, please refer to our support team by submitting a ticket to https://qode.ticksy.com/ and they’ll advise you further.
Qode
Ok, thanks.
You’re welcome
Qode
Hi,
My posts only display the time in the post meta section not the date:
e.g. “Posted at 08:00h in category by author”
How can I display the date instead of the time?
Thanks,
/Fred
Hi Fred,
Please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll have a closer look at this inquiry and see what they can do to help.
Qode
Hi I am having some problem with the logo
http://yssj360.com/jkWe already have this Qode options for us to upload a logo
But very often, when we click on the logo itself and get the link of the logo, it always show this http://yssj360.com/jk/wp-content/themes/bridge/img/logo.png instead of the logo link
I guess there could be some kind of bugs
And another thing is, how can I make the logo bigger? I’ve tried editing the size, but everytime it still shows a smaller logo.
Thanks!
Hi,
In regards to logo sizing, please paste the following CSS code into WP Admin -> Qode Options -> General -> Custom CSS field:
.vertical_logo_wrapper .q_logo_vertical a img {
-webkit-transform:scale(1.8);
-ms-transform:scale(1.8);
transform:scale(1.8);
}
As for the URL issue, please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at this and see what they can do to help.
QOde
Can you please tell us when we will get a response to ticket #437276
Thanks
Hi,
We’ve assigned this ticket ID to a member of our support team. They’ll get back to you on your ticket ID promptly.
Qode
Hi, great theme!
There is currently an issue with the unordered list (numbers in circle). Used to work fine a month back but now the elements appear but the numbers are the same colour as circle so you end up with a large coloured bulletpoint instead of a number in a circle. How can I fix this please?
Also another question re: another type of unordered list (the one with just the small bullet point): how can I make the small bullet point a different colour from the text. Thank you, NK
Hi,
Thank you for the kind words
These inquiries are highly dependent on your site layout. Please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at your site and see what needs to be adjusted.
Qode
Hello,
your theme is amazing, and number of demos are outstanding!
Now few pre-sale questions:
1. Is it possible to make header with logo in center and navigation to be under (not in middle of navigation, but above main nav)? 2. I need footer to be fixed at the bottom (copyright area with few social icons), is it possible to make it with your page builder that? 3. Basically I need page layout like on this site: http://www.32windswine.com/, logo in center on the top, main nav under logo, full screen slider (on other pages I need image background, check this page – http://www.32windswine.com/about_us/) and fixed footer on all pages.. 4. Is all of this demos available as demo content which can be imported? 5. Your theme support Child theme I suppose?
If I get 5 YES from you, then it’s done deal!
Thanks! Djuka
Hi,
Many thanks for the kind words and your interest in our theme
1. Are you looking for this kind of header layout – http://demo.qodeinteractive.com/bridge13/?
2. In the footer you can easily add your copyright note and social icons to one of the five available footer widget areas. However, it is not fixed (you can see this on a 404 page).
3. This can be easily created with our theme.
4. Once you download/install and activate Bridge you’re free to import any of our demos to have as a starting point. Although, please have in mind that you can only have one demo imported at a time.
5. Bridge is child theme ready. It comes with a child theme ready to be used.
If you have any further questions, feel free to follow up on this.
Qode
Hello QODE,
1. Yes, but with some modification if possible. When scroll down, I need to have visible main menu, not hidden, and in this example main menu is shown on hover. Is it possible to make it? (customizable in code? Where?)
2. I don’t see 404 page in your demo. Send me the link, please.
3. OK, great!
4. OK, but if I import for example this demo – http://demo.qodeinteractive.com/bridge68/ can I modify header section to have it like on http://demo.qodeinteractive.com/bridge13/ but with modification which I describe and point 1. with fixed footer at the bottom with social icons (which needs to be in copyright area, like on this site – http://www.32windswine.com/)?
5. OK, great!
Djuka
Hi,
Thanks for reaching back
1. This can be easily set directly in the admin panel by choosing Fixed header type and setting the logo to be centered.
2. For example: http://demo.qodeinteractive.com/bridge13/nonexistingpage
The footer is not at the very bottom due to lack of content. However, this will not be the case in basic site use having in mind that you’ll add your original content.
4. Yes, you can easily combine various demo features.
Qode
Great!
Since I see that you have provide great support and I get all positive answers from you, I will recommend my client your theme to make purchase.
If I run into a problem I will open ticket for them or contact you directly, since I will build the site.
Thanks a lot for your comments!
Djuka
Many thanks for the kind words. We’re here to help 
Qode
Hello, my client have purchase your theme, and I have try to import first Winery demo, but I see that was missing images and other settings, then I have try to import Original demo content, but same thing, don’t have images and other settings even I have choose All while importing demo content. And looks like content is now mixed up with Winery demo… Can you help me on this? I have submit ticket (#438978 ), please check!
How to clean up demo content?
Hi,
Please note that you can have only one demo imported at a time in order not to duplicate your content. To import a new demo you need to delete all previous posts/pages/portfolios and media files. Also, make sure that you’ve deleted all the menus in WP Admin -> Appearance -> Menus so that they not get duplicated. You can perform these tasks manually, or use a plugin: https://wordpress.org/plugins/wordpress-reset/
Our support team is working on all active tickets as we speak and will get back to you on your ticket as soon as possible. Thank you for your patience.
Qode
Hi there,
Can you please help me with my Ticket #437233
Issue: I’m unable to import demo content. It says the import was successful but I don’t see any files in wordpress.
Please help.
Hi,
We’ve assigned this ticket ID to a member of our support team. They’ll get back to you on your ticket ID promptly.
Qode
Hi,
I’have bought your awesome theme and I need some help with the masonry style blog.
I’d like to use the blog as a news page without any clickable images (featured) and titles. In the excerpt part (which is the “post” on the news page) I want to have direct links to other pages or portfolio items on the website.
How do I remove the links from single masonry post?
Hi,
Thank you for the kind words
Please navigate to edit your single portfolio items in WP Admin -> Portfolio -> Portfolio and scroll down to set Portfolio External Link – http://screencast.com/t/maDtplcX
This is the URL your portfolio items will lead to from the Portfolio list.
Hope this helps.
Qode
Hi, i would change the h2 to h1 in the qode slider. i found the php file: folder/inlcudes/shortcodes/shortcodes.php but i want modify this with child theme. If i recreate the path in the child theme and i modify shortcodes.php nothing happens. Can you help me?
Hi,
Please copy the whole Qode Slider shortcode function from the shortcodes.php to your child theme’s function php – That is from the Qode Slider shortcode comment – http://screencast.com/t/es2b8Jk51EZ9
To adding the shortcode – http://screencast.com/t/KAT3DXcAlkhu
Hope this helps.
Qode
thx guys!!
You’re welcome
Qode
