71 comments found.
How can I make the WP toolbar appear in the front-end of the theme when logged in?
Hello,
To make the admin toolbar appear in the front end, you can go to Appearance/ Theme Option/ General Options and select to show admin toolbar.
Best Regards,
hello, we need your help, in this link (http://tendenzainterior.com/home-version-3/) in the seccion of social media the icon of facebook don´t display
Hi NoAdaptation,
Please update Dekor latest version to fix this problem.
You’re using version 1.0 this is start version.
Thanks and Best Regards,
How to add pinterest and linkedin in my contact us widget?
Hello,
It is possible to add Pinterest and Linkedin to this widget. Can you please help me to create a ticket? Then, I can give you detail instruction easily with attachments.
Thanks and Best Regards,
Ok, done. Item Id: 10041962
OK. I will check your ticket now.
Best Regards,
Hello, I’d like to set up a right sidebar for a blog. I don’t see that in the widgets, it is set up for left sidebar. Please help.
Hello,
With current version, this theme has not supported right sidebar. We will update in next version.
Thanks,
Ok, great. When would you have this update avaialable? I need at least a work around. Your theme is amazing, I just don’t get it why it wasn’t built that way from the beginning. A right sidebar is always needed. Keep me posted.
Hello,
Because we are full of projects, the update may be released late. If it’s urgent for you, please provide us your admin account and FTP account via ticket. We will help you.
Best Regards,
Ok. I just submitted a ticket. Thank you so much. Item ID: 10041962
Hello,
We have already replied your ticket. Please check it again.
Best Regards,
Great. It looks great, but please look at the ticket, I have sent you a feedback, right now the blog looks messy.
Hello,
I’ve corected it for you and answered your ticket.
Please check your site and your ticket.
Best Regards,
Hello, I am about to buy your theme. I do want to simulate exactly what you have in your demo, can you please also send me the demo files? Thank you so much
Hello,
Thanks so much for your purchase. We have already included Demo-data folder – one of 4 folders in theme package.
Please check this folder again and you can find a XML file there. Just import this file. You can refer to our document to see detail instruction.
Best Regards,
Yes, I just noticed that. Let me give it a try and install everything. It’s a quite long document, but I understand everything very well. We’ll be in touch if i need help.
Thank you so much. I am very happy with your quick support.
You’re welcome 
Feel free to contact us.
Best Regards,
Hello,
Thank you for such a beautiful theme. I have purchased your theme and would like to replicate your demo. Is it possible that you could send me the revolution slider demo and css? Thank you very much.
Hello,
First of all, we’d like to thank you for your purchase and your compliment . We have already included the demo slider file – a TXT file in theme package (in “demo-data” folder).
You can go to your dashboard—> Revolution Slider and import this file to your site.
Thanks and Best Regards,
Hey!
Just a pre-purchase question, do you have any demo, or can you send me a screenshot, of the languague selection menu of WPML in menu, or where is it and how it looks on this theme?
Thanks!
Hello,
Thanks so much for your interest in our theme. For your question, deKor has already supported WPML plugin. We have just edited style so that it’s suitable with deKor theme. You can see its presentation in my attachments here: http://i58.tinypic.com/30dj6aa.jpg and http://i58.tinypic.com/23tqbkx.jpg.
Please feel free to contact us if you need any further information.
Thanks and Best Regards,
Listen people, I found that this theme is lacking in some serious ways. The support from your website chat-service was not really satisfying either. So I am going to list my problems here once more. If that won’t change the situation dramatically I’ll just sack the theme and move on – despite paying for it. Time and money – both quite precious for a developers. Really!
Anyway, here we go:
1) The share button: is it supposed to do something except from hovering? I thought it might have some functionality. E.g. hide/show the social buttons. No?
2) At least on pages (unfortunately not on posts/cpts) you can chosse the header. But when I choose e.g. header 2 togehter with an image-background in visual composer, a lot of the screen just disappears when loading the website on iPad/iPhone. And with it half the rest of the content of the page (like text/Images/grids). Why (tf) is that? Gsus! I bought that theme for it’s responsiveness. If I put a background-image-slider on a page I want it to show on mobile! Don’t you?
3) Why is it das every content created with visual composer ist displayed border to border and not with some space to the browser window? I know there is a boxed version, but I dont want the whole website to be boxed. Just the content area. As your theme preview suggests.
4) The plugins you included (e.g. VC) are constantly asking for the license. Man! bought a lot of themes with included plugins – never had such issues! I asked your support. You told me “it’s a premium plugin, you dont need a license, we will include all updates in the theme updates”. Why? Other theme authors can include an automated update for the included plugins. Why can’t you?
5) Why is the theme loading so slowly – even though I have almost no content right now. Can I switch off some double/not neccessary libraries?
Thank you – if you decide to invest some help ..that is.
PS: I bought the theme via your website. If you need proof of purchase – I can provide it.
Hello Fr3k,
We are so sorry for all inconvenience you’ve had and thank you for listing all your feedback here.
1. About Share buttons, can you please detail where they are? We will help you to check it again. If there is no option to hide it, we can create an option or we can use CSS code to hide it.
2. About background-image-slider problem, Revolution Slider is completely responsive on mobile. You can change it in its settings. But can I have a look at your site?
3. To have your content boxed, you just open Row Setting option of the element you want (http://tinypic.com/r/2ekonk6/8) In this option, you can select Row type which is boxed. You can also set padding and border in General Option.
4. About Visual Composer plugin, we are so sorry. If you want to have it updated automatically, you can buy a new premium version of this plugin. Since license problem, we are just able to include this plugin and let our customers update with theme (not automatic)
5. For loading speed, we are trying to improve it. Besides, you can try using some alternative solutions such as using caching plugins or minify files,etc.
To determine the problems easily and quickly, can you please send us your site?
Thanks and Best Regards,
Hi, first congrats for the excelent theme. I’m trying to insert a new menu above the main menu on the same line the cart icon. I could put it on my child theme but the pages that use the Header Option not appear the new menu I created. Which file should I edit to appear?
Hello,
Thanks so much for your compliment. For your problem, can you please send us your site and admin account to our email: support@templaza.com?
We will help you to check it.
Best Regards,
Hi guys, just a simple question. Is it possible use a woocommerce as a simple catalogue (NO ecommerce) in this themes? Thanks
Hello,
Thanks so much for your interest in our theme. With current version, we have not yet supported WooCommerce catalog feature.
However, there are a lot of free plugins which you can download and try.
Thanks and Best Regards,
Hi,
I’m having difficulties configuring the following:
1. Enabling the sticky menu, where is it activated? 2. When viewing portfolio images via popup/fancy box, sometimes the box adjusts to the image sie, sometimes it doesn’t.
Can you help?
Hello,
1. Where do you want to enable the sticky menu?
2. When you open fancy box, real image sizes will be displayed. If your images are in different sizes, the box will appear in different dimensions.
Thanks,
1. on all pages 2. on the website i’m working on, it doesn’t. Try here please: http://goo.gl/LViDIJ
Hello,
1, About this feature, we will upgrade in next version. Please wait for this version and update your site.
2. To view real image sizes, you can click on the button which is in top right corner of your images.
You can see my attachment: http://i60.tinypic.com/2aeyoll.jpg
Thanks,
But…
1. You have it on the demo!
2. When you browse through images on the demo, the window adjusts to the image ratio.
Hello,
1. Can you please send me a link? With current version, the sticky menu is only used in pages which use Header Option element.
2. About this problem, after you browse your site, you should refresh and reload it again. Please try again.
Thanks,
2. I see where’s the problem now. If you browse the photos using the thumbnail navigation or the previous/next arrows located at the middle of the popup window, it doesn’t adjusts the window size. BUT if you use the bottom arrows navigation, then it does adjusts the window size. There’s an inconsistency between navigation systems.
Hello,
1. Do you want to use sticky menu in this page? With current version, there is no option to activate it. But we will upgrade it in next version. Please wait for us.
2. I’ve tested again based on your instruction: http://tinypic.com/r/2n8y1wk/8; however, I have found no same problem. All the buttons are working correctly.
Can you please send us a screenshot of your images when they don’t fit the window size?
Thanks so much!
Hi, do you have a preview of the update release date?
Hello,
We will release new update in next week.
Thanks so much for waiting!
Hello,
We will release new update in next week.
Thanks so much for waiting!
Hi, How can I make me team at the center side? thanks
Hello,
Can I take a look at your site and where you want to make it center?
Thanks,
Sure, www.brillantfield.com , just want make the members fit it center, thanks
Hello,
I’ve seen your site. For this problem, please update your site to our latest version. After that, you can open Team Member element again. There is an option for you to select number of items.
Please try again and let me know your work
Best Regards,
Hi! In the tz elements, there is “shipping”. I want to use this element but want to change the icon from shopping cart to phone. How do I do that? Thanks!
Hello,
We are using Font Awesome Icons. To change this icon, please go to this path:\wp-content\plugins\tz-plazart\admin\vc-extension\vc_your\shipping.php and replace fa-shopping-cart with your own icon.
Feel free to let me know if you need any assistance!
Best Regards,
Hi, Nice theme, one question I want, may I turn off the tower loading? thanks
Hello,
You can turn off the loading page. Just go to Appearance/ Theme Option/ General Option and select to hide loading page
Thanks,
Thanks, but I go to Theme Option, inside haven’t any about “hide loading page”, need update also first?
This option is added in our latest version. If you have not updated your site, please do it first.
Best Regards,
Hello, How can I add “on click” event on portfolio “Element”. I want to add popup option(like image gallery element) on portfolio images in home page.
Hello,
We will guide you to do it. Can you please give me your email address?
I will send you an email.
Best,
I am getting 500 internal server issue on Godaddy while activating the TZ Plazart plugin.
Hello,
Thanks for choosing deKor. Generally, 500 Internal Server Error relates to your server. But for sure, can you please send us your site and admin account to our email: support@templaza.com?
I will help you to check whether this error is caused by deKor or your host.
Thanks,
Hello, don’t know why, the PORTFOLIO/OUR RECENT WORKS section are not coming. Can you please check once.
http://www.iciinteriors.com/web/Hello,
I’ve seen your site. This section are displaying. It seems that you’ve figured it out.
Thanks and Best Regards,
Hi. Why in the section “from our blog” in the Homepage there’s a different text from the real text inside the news? For example in the news “We making brands shine” in the hompegae appears written”Early this year” and so on, but the text of the news is “Maecenas ultrices viverra ligula”. What is this thing? How to see the correct text in th Hp? Thank you
Hello,
Actually, all information is just dummy data. These texts have no meanings. You can edit or replace them with your content.
Thanks and Best Regards,
Hi guys, great theme.
One question: How can I go about adding an email signup bar? I would love if I could have one within the style of one of the CTA boxes, or custom text elements.
Thanks!
Hello,
Thanks so much for your compliment
I am so sorry but I am not sure to understand your point completely. Do you mean that it is Subscribe form or Login form?
If it’s possible, can you please send us an example? You can write here or send screenshot to our email: support@templaza.com
Thanks and Best Regards,
Hi, I mean a subscribe form, that someone would use to sign up for an email list.
Here is a link to a screenshot of exactly what I’d like to create
Hello,
Can you please tell me where you want to add this form? In a page or in sidebar?
Also, please send us your site, FTP account and admin account to our email.
We will help you to add it.
Thanks,
i’m interested in buying this theme. I just want to ask if it’s possible to hide some contents in the home page. I want it to show the slider, welcome note and featured projects only. Thanks!
Hello,
Thank you so much for your interest. It is possible for you to do this. We are using Visual Composer plugin and all contents in home page are elements. You can select to show your own elements.
You can refer to our document for more information. http://www.templaza.com/docs/dekor_wp/Feel free to contact us if you need any further information.
Thanks and Best Regards,
