23226 comments found.
Hi,
I bought this theme today, but there is no visual composer plugin included…. so where do i get it? I’m not buying it for 33$ + just for this theme to work.
Kindly explain and provide me with the plugin. You even show on your product page “Save 45$ and master slider” , none are included in my download file.
Kindly let me know.
Regards
Managed to get it working now.
May i ask what font is used for the logo so i can match it.
Thanks
And also where can i find testimonials to edit exactly, i see it in widget but i don’t find it anywhere in backend.
Regards
Also explain why do i get white header background on blog page, but on the rest it shows it normal blue.
I realy need your reply and fixes as soon as possible.
Hi, You should upload the logo in Theme Options > General > Logo, Icons. You should edit “Sidebar Testimonial” block in Blocks on admin sidebar. Please send me your site url. Let me check header issue.
Hello, i managed to solve everything. the white header was caused by w3 total cache, so i disabled it and works/shows it ok now.
Also if you could tell me how exactly do i assign parallax category image for each category i would realy appreciate it.
Kind regards
And if you can please tell me where do i put the google analytics code. I cannot find this at all in theme options.
Thanks
Hi, When edit the product category, please select the Banner Type to Banner Block and add a block slug name in Banner Block. If you imported dummy data, you can add “parallax-banner”. To edit a block, you should edit “Parallax Banner” in Blocks on admin sidebar. You can add the analytics code in Theme Options > General > Custom JS Code. Regards.
I’ve added analytics there under: jQuery(document).ready(function(){}); (which was already there), SAVED it and the tracking still doesnt work
Could you add wp-content/themes/porto/head.php?
Hi!, I’m a graphic designer and I have used the Porto theme before, now I will buying for a personal project, but first I would like to know how you can add the option “Sort By” and “View” for sort the products by popularity, price, newest, etc..
http://newsmartwave.net/wordpress/porto/demo1/product-category/dress/?product_cols=4
Thank you very much. Adrian
Porto theme have these options.
Is this theme compatible with SEO YOAST ???
I’ve installed and configurated this plug in and i got several errors on my website…
I fixed more of those errors, but i can’t set the videobackground like demo HOME 6 ( that i had correctly installed before the yoast plug in..) i’ve add the masterslide code on page but it result UNDER the menu, and not BACK the menu . you can see it on my website sunsun [ .it ] , please be fast !
Porto theme is compatible with yoast plugin. Could you send me a screenshot?
Tried to upgrade from Porto 1.02 to Porto 2.2 . Encountered same issue as when upgrading from Porto 1.0 to Porto 1.02. Product images and information dissappear. Unclear as to why this keeps happening. Upgrading other themes never causes similar issues or requires code changes.
Email about this issue sent.
I’ll check and let you know.
I am trying to import content demonstration 5 but always gives error 500. I managed to import only the widgets and master slides, but when I try to import the dummy content or home version 5 gives this error.
Now after several attempts to import content made any errors in the field and all tabs of theme options are blank. I no longer like trying to import or move in any theme configuration.
Could you use alternative installation method? You can reference http://newsmartwave.net/wordpress/porto/documentation/#demo_install
I tried using this method but in step 5 failed. When I walk into All-in-One WP Migration> Backups not appear the RESTORE button. And I did the previous steps correctly.
You can find in All-in-One WP Migration > Backups on admin sidebar. Please check http://newsmartwave.net/wordpress/porto/documentation/assets/images/01_demo_install_06.png
I could make the import demo content, but now my wordpress was in English (before were Portuguese of Brazil). How do I let him back in en-US?
thx!
You can change the site language in Settings > General on admin sidebar.
many thanks!
I was configurano my site and suddenly all template options were blank. Any item theme options menu appears blank.
see the screenshot: http://s11.postimg.org/f15t0758z/Theme_Options_Loja_moda_Word_Press.png
Could you send me wp admin and ftp accounts? Let me check.
which I send your email to the information?
ps. this theme have the full demo can be import, right?
Thanks
Thanks for your interest in Porto.
You can choose any demo type that you want, choose one as your choice.
Thanks for your answer, so it’s mean, I can just import the demo to my website, right?
Yes, You can import.
PURCHASED AS PROMISED.
I asked that question a few days ago but without any results.
AJAX SEARCH box build in the theme doesnt work correctly. I already deactivate “the search by category” but it didnt help.
On my page www.easytattoo.co.uk just type “tattoo” – after a few sec you would see results = totally different products and not even one with the keyword “tattoo”. When I search for “kit” you will noticed that single tattoo products are now visible in the results. Which is not right.
THE SEARCH BOX SHOULD BE ACCURATE – thats why we use search engine.
I hope that someone will take my complaint seriously.
The search box doesnt work correctly on my website.
I would like to know why and how can I fix it?
I understand that you have more and mroe customers – but I am one of them. Paid for the theme and trusted in the selfstatements you put on your profile. What had happened with the great support?
I am about to launch the website this weekend and the search box is just a joke. No one from your team even try to help me solve this problem.
You suggested me to deactivate the category search. This is not a joke, this is business.
You making promises you can’t keep, I will say something on behalf of others – take care of your current customers first…
Hi, I think this is not theme issue. Could you activate default wordpress theme and check product search? If you activate twenty fifteen theme and then will be work default woocommerce templates. Please check and let me know. Regards.
Thank you
The default wordpress search works well, it gives me true results but the ajax search is totally wrong.
I asked on the ajax plugin support page about my problem. This is what they wrote back:
‘The free version of the plugin search not only product name but also words in product description. In the premium version of the same plugin you can excluse the product description from the search and also product name is more relevant than its description.
Samantha P.
Your Inspiration Themes Staff’
The problem is unsolved. I have checked the search box within your theme- same demo. It works as it should. Maybe there is an issue within one of your latest updates?
What are the other options? I HAVE TO fix this search box.
This is the page www.easytattoo.co.uk
Could you deactivate yith ajax search plugin? We changed only template file for this plugin.
deactivating will not solve my problem. On your demo the plugin works fine. Thats why I bought your theme. I would like to recive a solution how to make this plugin work as this plugin is kind of the part of the theme advertised on your profile.
I would like to know why it doesnt work and how can I fix it.
well I have found something. After deactivating ajax I can see clearly that there is something with the header search box. When I use search box Blog side bar and type word CREAM I actually see in results CREAM. When I do the same with the header search box ALWAYS get the same items that habe nothing to do with cream.
I hope this will help you to solve my problem
Waiting for your thoughts
Please send me wp admin and ftp accounts. Let me check.
Thats sounds great. I hope this will help. I am almost 2 weeks behind the schedule. WHERE do you want me to send my wp admin and ftp acc?
I have solved the problem but I did it by creating the whole page from the scratch.
Regarding your email. I didnt have to pay for the ajax search box plugin, the free version is enough as it works on your demo. Authors of the plugin confirmed this to me.
The solution is to disable all plugins and if it doesnt work just do the fresh page. I hope this will help if someone else would have the same problem.
I do realize that that there is more than one person dealing with our problems on this page. I need to point that sometimes the advice I recived was not worth the time. I do admire ppl who say – I dont know but I will check it. I admire them more than ppl who say things without thinking it through.
Not the quantity is important but the quality. Since you have more customers the quality of your support went down ( sorry to say that ).
Anyway, thank you for trying and I hope that my feedback will help you to improve your customer support. I am waiting for you to improve a few things, so I could buy your theme for my 2 other woocommerce pages.
Regards
Please let me know if you have a question. We are busy now because we are adding more features in porto theme but We will answer within 1 day.
I bought the issue but did not come with PSD files and takes a lot to present the layout for the customer before making the site. You can send me the PSD’s home at least?
Sorry, we do not have PSD version at the moment.
I am looking to make some changes/customization to either the members, or portfolio and want to see if you are able to provide customization service. Let me know how to contact you to send the specific. Thanks!
Thanks for using Porto.
Yeah, we offer customization service. Please contact us through here with your requirement details. http://themeforest.net/item/porto-responsive-multipurpose-wordpress-theme/9207399/support
hi, how can I translate the texts into my language
Hi, You can use wpml plugin or poedit tool. Please reference http://newsmartwave.net/wordpress/porto/documentation/#translation
Hi, I left you a comment yesterday and you have deleted it, why?????
I bought both theme for magento and for wordpress but I only need the one for wordpress, please can you refund me the other one?
Thanks for using Porto.
Could you please contact Envato support regarding your refund? Authors do not have any permission regarding all transactions. Thanks for your understand.
In the top header next to ‘MY ACCOUNT’ there is a link to ‘MY WISHLIST’ that does not link to a page, where can I change the link on that please as I cannot find it within the options.
Many thanks
Hi, You should edit Top Navigation menu in Appearance > Menus on admin sidebar. Regards.
Hello,
Would like to buy the theme. I need an advise. I want to sell photos (stock images photos). I want to use next-gen gallery plugin to showcase my photos. Is it possible to implement such scenario with your theme? Or can you suggest which extensions can achieve the same effect?
Thanks
Hello,
Would like to buy the theme. I need an advise. I want to sell photos (stock images photos). I want to use next-gen gallery plugin to showcase my photos. Is it possible to implement such scenario with your theme? Or can you suggest which extensions can achieve the same effect?
Thanks
Thanks for your interest in Porto.
We also do not have any recommended plugin for that as we’re not experienced. Is it impossible to use current Porto’s features for your case?
whether the new update 28 mei has two columns supporting the display of products in mobile dear
Sorry, we missed this feature in today’s release. It will be available very soon. Thanks for your patience.
ok dear. I’ve updated to the latest version but the navigation on the blog, type the grid is not visible
We fixed the navigation issue. Please check http://newsmartwave.net/wordpress/porto/demo11/blog/?layout=grid&columns=2 Could you send me wp admin and ftp accounts? Let me check. Could you change the product columns to 5? And then will be show 2 products per row on mobile.
Thank you dear, the problem has been resolved, now how do I change the font size on the price in the product such link below http://i.imgur.com/RTt4yAO.png
You should add custom styles like the following code in style.css. ul.products li.product .price { font-size: 16px; }
Thank you dear, I am satisfied with your response, from the first to buy the theme, you patiently serve me, now I have my web site more beautiful thank you, dear
Thanks!
For mobile view, is it possible to show the search bar always (without clicking search icon)?
It’s impossible in porto theme.
If i buy this theme, can you help me out to customize this feature (search field always visible on mobile view)?
Yes, We offer customization service. Please contact us through support page.
Helllo, do you know something about this, i saw in google many user have this bug: [ultimate_fancytext fancytext_prefix=”We’re not the only ones ” fancytext_effect=”ticker” fancytext_align=”center” strings_textspeed=”35? strings_backspeed=”0? strings_startdelay=”200? strings_backdelay=”1500? typewriter_loop=”true” typewriter_cursor=”off” typewriter_cursor_text=”|” strings_tickerspeed=”200? ticker_wait_time=”3000? ticker_show_items=”1? fancytext_tag=”h2? fancytext_strings=” happy excited” strings_font_family=”font_family:Open Sans|font_call:Open+Sans|variant:300? strings_font_style=”font-weight:300;” ex_class=”short m-b-sm” fancytext_suffix=” about Porto Template… “]
Hi, You should configure ultimate addons plugin. You can reference http://newsmartwave.net/wordpress/porto/documentation/#plugin_configuration
I purchased Porto theme 2 weeks ago. I appreciate your theme and support. Porto theme is updated very quickly and efficiently. So I gave 5 stars review for it. I have a question about header style 9. I want to change location of search field and some links field where is right of “All Department”, like Newegg.com. Please, give any solution for me. Thank you.
I want to change location of search field and some links field where is right of “All Department” each other, like Newegg.com.
Thanks for your rating. Porto theme don’t have a feature like newegg.com. Could you customize header type 9 and js/theme.js and theme.min.js? You should customize sidebar menu javascript codes in theme.js and minify as theme.min.js.
Dear Whom may concern,
Your theme really well designed websites. i have some question for your theme.
Refference : http://i.imgur.com/bCCvPyV.png
- How can i do the main menu like your setup? Separate 4 coloums and put the content below each of column.
Hi, If you imported dummy content, you can check how to configured the shop menu. You can reference http://newsmartwave.net/wordpress/porto/documentation/#menu_setup Regards.