446 comments found.
Hey! Pre buying question, I am new to wordpress so this could be a silly question to ask. I have checked the demo URL to Pagespeed insights from google webmaster tools, and it gave the result of 40/100 for desktop. Is there anyway of cleaning up the code in the pre launch tasks so I can have a better speed performance from the theme when the site is ready to go live? Again, sorry if it is a silly question to ask, thanks a lot for the answer!
Hi,
Thank you for your interest in our theme 
We’ve used uncompressed images directly on our demos due to theme styling so that the end user will have high quality images loaded no matter which display device is used. You could always use an image optimization tool such as this one to have your content use less resources –JPEGmini. Also, we’ve included all of theme features in each demo, creating many content-heavy posts, portfolios etc in order to showcase all the options as in-depth as possible. Please have in mind that we haven’t received any complaints from our customers regarding speed issues that are code-related.
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Hi, I’m about to import a demo onto my existing site. Will this affect my existing contents at all? If so, is there a way to import the looks of the demo without affect my existing content?
Hi,
You can choose to import only options, without attachments and content, in admin Select Options > Import, this way you will only looks for your theme.
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When I import data, its messing everything up.. I am following all steps you specified.. What should i do differently to have exact same demo site ready to begin with?
Hi,
Could you please submit ticket to https://select.ticksy.com/ and include WP admin access so we can take a look at it? 
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When I import data, its messing everything up.. I am following all steps you specified.. What should i do differently to have exact same demo site ready to begin with?
Hi,
You should choose one demo site to import and create your web site from it. If you update multiple demos, skin of last imported demo will be used and main menu will have many options, so you will need to edit it and remove additional options 
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Pre-purchase question – I’m trying to see what your Instagram Feed looks like but can’t find it on any of the demos. Can you send me a link to it on a demo page? Thank you!
Hi,
Thank you for interest in our theme 
You can see instagram in footer here: http://demo.select-themes.com/capri2/about-us/ or in sidebar here demo.select-themes.com/capri6/blog/
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Really Beautiful Theme!! Regarding product detail page, can I set the thumbnail below the main image to appear in the main image position instead of open in a lightbox. Thanks.
Hi,
Thank you very much 
Unfortunately, we don’t have such option created, so it will need to be custom coded.
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In much different from the “Brick Theme”?
Hi,
It’s on similar framework, but it has different design 
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all functions of Brick, but with other CSS?
Hi,
Thanks for reaching back 
Brick and several functionality improvements. But the main difference is within the theme design.
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I just bought the Capri theme and I really like it. Can you please tell me how to import the theme onto Wordpress.
Hi,
Thank you very much 
You can read here on how to install theme and import demo content: http://demo.select-themes.com/capri-documentation/#!/getting_started
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Hello, I downloaded your theme and I try to import Peach demo. The problem is that Peach doesn’t show any preset design, is like I have to create a web starting from zero, and I’m interested on have a complete demo because all process is easily. I try to import other demos and these found perfectly. Please can you help me? Thanks in advance!
Hi,
Can you please submit ticket to https://select.ticksy.com/ and include WP admin access so we can take a look at the problem and help you? 
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Hi,
Great work! I’m interested but I have a couple of questions:
1. Can all the features be combined (from each demo) as we need it in a particupar page? or this combination is restricted for some group of features?
2. Does this theme include a navigation type/function for the slider (arrows) like this one from other of your themes?: http://demo.select-themes.com/bodega23/
Regards.
Hi,
Thank you 
1. Yes, you can mix and match features from different demo sites 
2. Yes, it supports it 
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I am interesting in purchasing this theme, but it isn’t clear whether or not I need to code In order to customize a demo. From the admin panel, will I be able to make changes by dragging/dropping, inserting, re-sizing etc or will I have to do this via code?
Hi,
Thank you for your interest in our theme 
Our theme is completely drag&drop friendly – using the bundled page builder, Visual Composer, you can easily build all sorts of layouts or modify the existing ones if you choose to import a demo to have as a starting point.
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hello, gr8 theme guys
i´ve bought the theme and are using banana theme my only issue is that the pictures that i uploaded under portfolio dosent load on my webpage i have to refresh for it to work! I need some help with this guys! Regards
Hi,
Thank you for your kind words 
This issue has to be dealt with in relation to your website settings. Please submit a ticket to our support team at http://select.ticksy.com/ with temp WP Admin access included and they’ll have a closer look and see what they can do to help.
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Hi I have just put in a support ticket. Please attend to it before you have your weekend and there are not staff to help.
Hi,
Our support team will get back to you as soon as possible.
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Visual Composer loading so slowly in backend editor.why?
Elements within this list are deprecated and are no longer supported in newer versions of Visual Composer.??
RowPlace content elements inside the row
Text BlockA block of text with WYSIWYG editor
SeparatorHorizontal separator line
Separator with TextHorizontal separator line with heading
Facebook LikeFacebook "Like" button
Tweetmeme Button"Tweet" button
Google+ ButtonRecommend on Google
PinterestPinterest button
Single ImageSimple image with CSS animation
Image GalleryResponsive image gallery
TabsTabbed content
AccordionCollapsible content panels
Video PlayerEmbed YouTube/Vimeo player
Raw HTMLOutput raw HTML code on your page
Raw JSOutput raw JavaScript code on your page
Flickr WidgetImage feed from Flickr account
Empty SpaceBlank space with custom height
Portfolio List
Portfolio Slider
Qode Carousel
Testimonials
Masonry Gallery
Contact Form 7Place Contact Form7
CartDisplays the cart contents
CheckoutDisplays the checkout
Order Tracking FormLets a user see the status of an order
My AccountShows the "my account" section
Recent productsLists recent products
Featured productsDisplay products set as "featured"
ProductShow a single product by ID or SKU
ProductsShow multiple products by ID or SKU.
Add to cartShow multiple products by ID or SKU
Add to cart URLShow URL on the add to cart button
Product pageShow single product by ID or SKU
Product categoryShow multiple products in a category
Product categoriesDisplay product categories loop
Sale productsList all products on sale
Best Selling ProductsList best selling products on sale
Top Rated ProductsList all products on sale
Product AttributeList products with an attribute shortcode
Layer SliderPlace LayerSlider
Elements Holder
Elements Holder Item
Bordered Elements Holder
Blog List
Blog Carousel
Blog Slider
Select Vertical Split Slider
Left Sliding Panel
Right Sliding Panel
Slide Content Item
Select Vertical Split Slider With Text Over
Left Panel
Right Panel
Hi,
This inquiry requires additional assistance provided by our support team. Please submit a ticket to http://select.ticksy.com/ with temp WP Admin access included and they’ll have a closer look at what they can do to help.
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Do you have plans to include wishlist, quick view, and compare buttons on the shop category page?
Hi,
Thank you for your interest in our theme 
Shop part of our theme is integrated through WooCommerce plugin. If this feature gets included in the plugin it’ll be present when you install it using Capri as this plugin is fully supported.
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ok, I just wanted to make sure they appear on the category page, since some themes only display these buttons on the product page.
Hi,
Yes, it should be displayed if plugin supports it 
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Hi, Do you have plans to enhance the woocommerce compatible part of this theme? I am finding that some plugins just don’t show up well in the layout.
We will pass this to our project manager for further analysis. Thanks for feedback. 
Hi, Any progress on this? I haven’t been able to use this theme for my shop because it does not integrate well with common plugins such as wishlist, compare, or quick view. I really wanted to use the no space grid with these features. If no further development for this is being considered, I may need a refund from Envato as originally I was told these are fully supported with this theme.
Please note, theme is fully compatible with basic WooCommerce plugin. We’re striving to achieve compatibility with all major WooCommerce addons since this in spirit of WordPress and the community.
If you happen to need assistance using our theme with those addons, please submit a ticket to our support team at http://select.ticksy.com and our agents will assist you.
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Did you read through this thread? I had specifically asked about wishlist, compare, and quick view buttons on the category page. I will open a ticket and hopefully the issues will be resolved. I would not have purchased this theme if I had known these issues exist.
Yes we did read. And we do understand your point of view. Thanks for understanding.
Hi, great job. I suppose it is possible to incorporate a product finder on the sidebar of the shop?
Hi,
Thank you for your interest in our theme 
When WooCommerce gets installed you’ll see many widgets available for use in WP Admin -> Appearance -> Widgets. Some of them can be used for filtering – http://screencast.com/t/HuOEsUE6
In regards to an exact search field, dedicated for WooCommerce products, you can try to find an add-on that can help you with that or use native WP search widget that lets you search the entire website.
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Hello! I loved Capri and want to buy it for my blog but I have a question. I have a personal travel blog and I have a subdmain for the portuguese version of the blog.. I use 2 wordpress logins, one for the domain and one for the subdomais. Do I have to buy the theme twice? Thanks!
Hi,
Thank you for your interest in our theme 
All licenses on the Envato Market sites are for a single use. If you are going to use Capri on one domain, or multiple subdomains, you will only require one License. If you are going to use Capri on multiple domains, then you will need to purchase a separate License for each domain.
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I am using theme 11. The website is built and it takes 13 seconds for my homepage to load with W3 Cache installed. This is unacceptable. How can we reduce the load time?
Hi,
This issue qualifies for further assistance provided by our support team as it is highly related to your settings in the back-end. Please submit a ticket to https://select.ticksy.com/ and they’ll have a closer look and see what they can do to help.
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Where is your changelog? What’s the latest version?
Hi,
Thank you for your interest in our theme 
Capri was released June 12th and that is the first and latest version at this point. You can see further info on – http://themeforest.net/item/capri-a-hot-multipurpose-theme/11712189
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How long should the demo import take? Mine has been going 20 minutes now and its still only at 50%.
Hi,
It shouldn’t be more than a couple of minutes depending on your server speed. However, in this case it seems that you’ve run into a server issue.
1. Run this plugin to revert your WP installation to its original state – https://wordpress.org/plugins/wordpress-reset/
Note: This will delete all content from your site.
2. Navigate to WP Admin -> Appearance -> Themes and activate Capri
3. Disable all plugins you might have installed under WP Admin -> Plugins but WooCoomerce (if you plan to import shop demo files, if not disable this plugin as well )
4. Double check that in WP Admin -> Settings -> Media you have selected default Media folder
5.Increase post_max _size to 64M and max_execution_time to 300 in your php.ini file. Increase PHP memory limit.
You can perform these server configuration modifications yourself or contact your hosting service provider to adjust this on your behalf. Try to import demo content again.
Let us know how this goes.
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