21564 comments found.
Let me know the expected time of reply
According to theme support tab:
Requests are being processed on business days from 9:00 to 19:00 (GMT 0.0) [normally] within 24-48h in the order they were received.
At this moment usual response time is 1-2 replies within 24 hours. But please note that our support system is build in such a way that every reply to ticket moves it in the end of queue. In other words if you are trying to “bump” your ticket – it will be automatically moved in the end of the queue.
HI I bought your theme, after installing all theme/plugins/dummy/etc …
I CAN'T make it to look EXACTLY like you did on your LIVE MAIN PREVIEW...Can you create BACKUP BUDDY zip already installed and configured same way to look same way as your preview live demo ?
Please Help…
Hello,
No, that will not be possible: most of images on theme demo are copyrighted and we cannot redistribute them.
Besides, only things that are not included to demo are menus and widget areas. But I do not see a big problem in that..
I have recently purchased. I am getting an error while uploading the theme to my wordpress installation.
“The uploaded file exceeds the upload_max_filesize directive in php.ini.”
and if I manually upload the theme to the themes folder, i get the following error:
“Allowed memory size of 67108864 bytes exhausted (tried to allocate 27 bytes) in /home/akhilmenon/public_html/test/wp-content/themes/dt-the7/inc/extensions/wp-less/lib/vendor/lessphp/lessc.inc.php on line 658”
Could you provide a remedy for this so I can get cracking with this theme.
I am using wordpress on the godaddy shared hosting account.
Thanks
Appreciate the help! Got it working.
Perfect. Thanks for letting know.
Hola, pre-venta su tema tiene la opción de cabecera trasparente en vista para télefonos o tableta.
Hello,
I’m not sure I understood your question correctly. Can you please be more specific. And in English please – google translate does not the best job in translating from Spanish 
Hello,
I’m not sure I understood your question correctly. Can you please be more specific. And in English please – google translate does not the best job in translating from Spanish
Can you please respond ont ticket #28633. Thanks!
Hello,
By ignoring the people in the queue in front of you?
Don’t you find it unfair?
how can we change the HOME text in breadcrumb?
Hello,
By purchasing theme before starting to use it 
Hi.
Great theme. thanks! I have two qustions:
1. How can I remove the blue loading screen when you enter or refresh the website page 2. On my mobile it shows a button in the footer with “bottom footer” Can I remove this?
Regards Rowan
Hello Rowan,
Thank you for feedback!
1. Theme Options > General > Advanced. Setting is called “beautiful loading” – disable it.
2. Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong there.
Thanks!
Does anyone know if there is a way to get the theme to look like the demo shop page ( http://the7.dream-demo.com/home/shop-homepage/ ) including menu items and pages without having to create them manually? Thanks.
Hello,
Importing menus and widget areas will mean direct interfering with DB. This is not safe: in case if somebody accidentally imports demo content on ready-made site – it will effectively erase all the information on it. Therefore at this moment menu and widget areas export/import is not possible.
Hi! Grat theme! I have question for preview blog. I need to set limit words in preview “Blog Scroller”. Where i must check? thank Paolo
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi
Quick pre-sales question, is it possible to have the logo enlarged and overlapping the slider using this theme?
Thanks.
Hi,
Enlarged – yes.
Overlapping the slider – with couple of lines of CSS, yes as well.
Hi, Is this theme can use more than one logo? My requirement is For Page A i will use LOGO-A for page B I will use LOGO-B
if can, how to do that?
Thank you
Hi,
It’s doable.
Option 1. Use a “micro site” page template for pages where you need individual logo.
Option 2. Use bits of custom CSS on pages where you need individual logo.
Thank you very much 
I can found it now ^^
Hey,
When can we expect updates?? We need the new tables provided by go pricing but when we contacted their support they stated that since we didn’t purchase it directly from them only the author can release the update, we really need those new table formats
Hi,
That’s great that you need something.. but it’s a shame that there’s no buyers badge in your profile.
Hi,
Your theme is awesome, but I have a problem with a plugin who works with every other themes … except The7…. I can’t Upload a Photo with UltimateMember, Any idea why the theme can conflict with this ? It’s very strange because all others themes I have tested works…
Thanks a Lot, Have a Nice Day =)
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi just updated too newest version and every time I go to change teamplet on page it won’t save? just white screens?
Any ideas.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi, I does your theme support Shopify? (I am selling an E-book that will also use SendOwl to stamp and secure my file transfers to the user).
Does your theme also allow additional HTML Coding? I would like to include buy now buttons and contact form from (HealCode – that links to my business software – mindbody).
Please let me know? Thank you!
Hello,
Unfortunately we have no data regarding Shopify integration
> Does your theme also allow additional HTML Coding?
As every other theme – yes.
An older version of the theme had a Background tab for Row Settings. Where is it on the newer version? I’m trying to set up a full width row with background colour, but center the content in the container.
Hello,
Sorry, there’s no buyers badge in you profile..
HI, Could you please tell us what feature is used for the top boxes that start with “Green Tea Benefits” on the home page of the News Demo? Also what feature is used for the boxes in the Categories row on the home page of this demo? Thank you.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi
Please, it’s support RTL???
Thanks
Hello,
Oficially – no. But many people are using it in RTL mode.
I’m preparing a webpage, where I want to use horizontal scrolling with the added text navigation. I used Tabs, but it does not allow you to add the effect of horizontal scroll. Would a combination of Tabs and Carousel. Is it possible to add in a future update, or it is possible even now in the settings?
Hi,
I’m afraid it cannot be accomplished without considerable amount of customization. Please consider hiring a pro developer to assist you with it.
And not add the initial animation for the back (left to right) and forward (right to left)? The animation would be just one, even when multiple tabs, it would not be over multiple items. I can only add one animation in the same direction, but it’s not nice. Slide effect gives attractiveness. In another, for I could see these Tabs-or I can add a link. New Visual Composer 4.6 has enhanced Tabs and from demos there is animation-only the vertical.
Does anyone know if there is a way to get the theme to look like the demo shop page ( http://the7.dream-demo.com/home/shop-homepage/ ) including menu items and pages without having to create them manually? Thanks.
Still no buyers badge in your profile..
