8582 comments found.
Pre sale question: If i somehow want to achieve a different menu other than the 4 different ones that comes with X, can I make my own menu from scratch and use all the other features of X (everything except the menu) ?
Or am I forced to use the menu part of X if i use X theme ?
Hi There,
There are not 4 different menus in X (there are 4 different Stacks which have their own unique styling). The menu/navigation areas are customizable to the pixel size in addition to being able to be positioned fixed/static top, fixed left, or fixed right.
Let us know if you need anything further!
I was probably one of the biggest advocates of X to all my friends before you guys implemented Cornerstone. Now we all have to find a new theme because we can’t stand the functionality anymore. You should have just stuck to Visual Composer. Cornerstone makes development take 3 times as long, and it has nothing to do with learning how to use it. I’ve given it a chance, and am now very disappointed.
Hi There,
I’m sorry you feel that way as the vast majority of our customers are using Cornerstone now and the feedback we’ve received has surpassed even our own expectations for this first release of the tool. I think you are also confused on VC. Customers can continue to use it on new and existing sites if they wish. It will continue to be supported (customers can use the customized version optimized for X or the standard, vanilla version of the plugin).
If you need anything further, our staff will be happy to assist in the forum.
Cheers!
Is this theme compatible with the Optimize Press Plugin? And is it compatible with ClickFunnels? Thanks.
Hi Staff, a presell question. Does this theme support collapse menu. If not there is a method to obtain a different effect into nav menu? I’d like so much your theme but I’d prefer a collapsed effect for the menu.
Thanks a lot! Great Job!
Hi There,
Thank you for the kind words 
There is not a collapsed menu option out of the box currently in X. Let us know if you need anything further.
Cheers!
I can’t wait to start with this theme BUT, I can’t find the child theme. Is on included?
Yes, indeed! You can find it here in our member center.
Be sure to register for access if you haven’t already. Excited to have you on board!
Wonderful thank you very much. I’m trill to try it.
My pleasure!
Hey, I use the Demo Content of Integrity 7 of your theme. My problem is that it isn’t displayed very well on mobile because the font color doesn’t suit very well with the background on mobile. Is it possible to use for the mobile homepage a different Background than for the normal big device page? Thx
Hi There,
You could use our Responsive Visibility Shortcode to show unique content on certain devices. If you need any help with this or anything further, a member of our development team will be happy to assist in our forum. If you haven’t registered for access yet, you can do so here.
Cheers!
This has to be the most ultimate theme its unbelievable great work ! I have a question I am setting up a video web site is there someone to lay my videos out in a grid format through your site ? like this one http://demo.crunchpress.com/viduze/
Hi There,
Thanks for the kind words 
There is not a way out of the box to setup different videos to look quite like that, however you could setup posts in a grid format if you activate the masonry option in the blog settings.
Let us know if you need anything further!
Is WPML bundled in this theme? Or I’ve to buy WPML plugins to do translations?
Hey There,
We support WPML but it does not come with our theme so you will have to acquire a copy of it. Let me know if you need anything else.
More of an FYI – but what DanielFlash was asking about yesterday was these: http://cdn.wplift.com/wp-content/uploads/2013/08/coming-soon-timer-count-it-round.png I think. They would actually be very useful though I’m going to purchase now either way. But throw my vote behind these as well.
Yeah, these are not currently features of the Counters nor are there immediate plans to add them, however we do take customer feedback into the process for future development ideas. Thanks for sharing your vote. We’ll look forward to having you on board soon!
Curve very difficult to use. Very poor manual. Using Google fonts without proper integration with local sources. Support style “is not our problem,” they abandon the project with X Theme, and prefer to work Avada as template.
Hi There,
Our staff replied to your question and explained how to address your issue, but it appears you did not follow their recommended steps. If you need anything further, feel free to follow up to their last reply.
Cheers!
X’s product validation system is not stable. i’ve got problem, so i can’t use it yet… are you available refund purchased?
Hi There,
Our product validation is very stable as the vast majority of our customers use it. If you are having any issues getting it working properly it is something with your particular install or not properly following the outlined steps. If you would like a member of our team to take a look, they would be happy to do so in our forum. If you have not registered for access yet, you can do so here.
Cheers!
The content editor isn’t included in the file and it can’t be found via the extensions manager either.
Hey There,
You can find our page builder (Cornerstone) in your WordPress dashboard under X Addons > Extensions > Cornerstone and install it from there. Let me know if you need anything else.
he plugin does not have a valid header. Downloading install package from http://mysite.com/wp-content/themes/x/framework/plugins/cornerstone.zip…
Download failed. Not Found
Return to Extensions
Try manually installing it by going to Plugins > Add New > Upload and then go inside your x theme folder under /x/framework/plugins/ and select cornerstone.zip.
We also have this FAQ that give a little more detail about the no header message as it is an issue with certain hosts. Thankfully there are a couple ways around it (steps above being one). Let us know if you need anything further!
all fine now I’ve found where the plugin files are kept. Thanks
My pleasure 
pre-sale question…
hi all, i saw that you provide mail-chimp for newsletter…is it possible to integrate also other provider like cleverreach?
best regards markus
Hey There,
Currently our extension only supports mail chimp but we have plans to extend this. Till then you can look into other free plugin alternatives which have a similar functionality for cleverreach. Let me know if you need anything else.
yes, there would be one thing…can you give me a name of free plugin alternative?
would be great…thanky you for the fast support
yes, there would be one thing…can you give me a name of free plugin alternative?
would be great…thanky you for the fast support
You’re welcome…I’m not familiar with cleverreach so regretfully don’t have a recommendation for one.
Hi, very nice theme.
I`d like to know if its possible to create a blog with a grid/masonry layout but just with an image as a link to the post? I`ve seen grid/masonry examples, but all of them have also the title and a short excerpt in addition to the main image of the post, so I`m not sure it it`s possible (and easy) to customize.
Thanks in advance!
1. Does the theme allow for video background in the header?? 2. is it possible to link to inner pages ???
Hi There,
1) You can include a background video in the header as you see in our Integrity 01 Demo. You can also put a background video when using our Content Band Shortcode.
2) You can set a link to go anywhere on your site, but I’m not quite following the question so if you could please further clarify.
Cheers!
I need Counter Circle like Skill Bar and counter. Can you upgrade it or send me more shortcut for it? Thank you,
Hi There,
Not quite sure what you are asking, however please post any support questions in the forum, and a member of our development team can assist you as all support is provided there. If you have not done so already, you can register here then check out this thread for how to post/search in the forum.
Cheers!
I want counter circle but it don’t have as I need it. Please can you build shortcut for counter circle?
There are no immediate plans to change the function of the Counter at present, however I’d be happy to add a note to our feature request list.
Great updates!!! Question: In the new cornerstone card-turn functionality I’ve put an image as front graphic. But now the text is larger than the card area. Tips on how to solve that?
Hello,
I want to create a child theme for Theme X. My child theme doesn’t import the style from the original Theme X. How do I import them?
Hey There,
Are you using the child theme we provide in our member area? You can download it here. Additionally you can read through our knowledge base article on how to setup a child theme here. If you have any questions after reading through the article feel free to open a support topic in our member area.
Yes, I use the child theme you provide, but you don’t load the original css in the style.css!
How difficult would it be for a wordpress / design noob to create a sales page using this theme?
Hi There,
I’m not seeing the image you attached, however creating a sales page in X is quite easy – especially with our new Cornerstone page builder. We have included a template called Sales Page that with the click of a button will create a well structured sales page that you can then go in and replace with your own content.
Let us know if you need anything further!