8337 comments found.
Hello. Love the theme thank you.
Quick question about the posts gallery format:
When using ‘post slider images’ to create a cider gallery how (and where) do I display the title and caption of each image?
Thanks!
When adding images from the media, each image has it’s own Title and Alt field, make sure you set this to each of them.
Kind Regards,
Art
Hi thanks for getting back – Ive done that and they are not displaying
Any ideas?
theroco.org//2015/07/23/photo-tour-july-2015/
Hi jamjam,
You are using an old version of our theme (1.2) and the latest version for the moment is (1.4), please update theme first.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure 
Then go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
P.S: Don’t forget to update your WooCoomerce plugin to the latest version too.
We won’t be able to provide support for outdated versions.
We want you to experience the best we have to offer while keeping your site safe.
Staying updated is the way to do it!
Kind Regards,
—Ylli
Hello.
Ok great done that, all updated. Still not displaying the title or caption text for the images in the gallery?
Hi jamjam,
Can you please send us your login details and we will check what the problem is.
To send us email use this link. Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
Kind Regards,
Art
Hello Art
Thanks very much, Ive sent you a message.
Hi there,
I replied your e-mail, please send us the link to that page you’ve tried to add the image gallery 
Kind Regards,
Art
Hello again
A few weeks ago you were so kind and helped me with an inverted logo for the intro revslider. Now I made that logo a bit bigger an this caused the hamburger moving to a wrong position. On all the other pages the header is okay. Believe me, I tried everything to fix that for hours – no success. Hope you can help.
Since my website is not public yet, I’ll send you an email with password. Thanks a lot for having a look at it.
Andi
P.S.: maybe you’ll also find a solution for the blurry images on the blog’s archive page I’ve mentioned yesterday here in the comments section. For this, just see the post called “Murgtal”...
Hi Andi,
I will try to fix your issue as soon as I get into the e-mail section, please make sure you have updated the theme first.
Kind Regards,
Art
Good morning Art!
Theme is updated…
Andi
Hey Art
Just realized that with version 1.4 I can have individual logos for single pages – it works, so the first part of my question is solved, thanks!
What remains is the issue with these blurry images in the blog preview – and the strange white gap appearing on the left side of homepage after updating to v. 1.4 (also observed by user “asmomac”, see according comment). But this gap thing will also be fixed with v. 1.4.1, let’s see
Cheers! Andi
Hi Andi,
Can you please write us your site URL where this problem is happening here on comments first? We need to investigate your site and then get back to you with possible solution
Kind Regards,
—Ylli
Hi Ylli
Just sent an email with password.
Andi
Hello Ylli…
... any news on this? Cheers, Andi
Hi Andi,
I’m trying to regenerate your images, if you can check half hour after this comment and if it still doesn’t work then I can check it again. I don’t know what may be the issue but we’ll see.
Kind Regards,
Art
Dear team
i love the theme, it’s flexible, but i am having some issues
www.rgbe.net
1) home page how i can keep my text on 3 lines, “not to break” even if it will be a little bit smaller when opening on smaller device example of responsive text (http://fittextjs.com/)
2) my major problem is that on portfolio when i click an item it leads me to 404 page although the portfolio items are there
3) the filter list i want each item to have a unique color but i couldn’t achive this even with .product-filter li:nth-child(1) a{} or any similar css
in mobile view the filter list act weird, how i can put them either each filter in a single line or have the spaces equals
i deleted the “all” from filter list (display:none) as i don’t want it there
if this cannot be achieved for the product filter the can i do something like
Title (Photography) portfolio item 1 _ portfolio item 2 _ portfolio item 3
Title (Design) portfolio item 1 _ portfolio item 2 _ portfolio item 3
Title (Art) portfolio item 1 _ portfolio item 2 _ portfolio item 3
Many thanks
i appreciate your support
Kindest regards
Hi dear Tekelo
Thanks for your kind words and patience. We are sorry for the long wait, because we were releasing new update for Kalium (v1.4.1) and didn’t had time to respond to support requests.
I guess you have updated to latest version of Kalium theme and it has solved any of your issues. We have done a lot of work to improve things and added few features as well.
Here are my answers to your questions:
1. This would be great, but actually the fittextjs plugin is not implemented in our theme, for more, you are using Visual COmposer Widget to show that text and that means that widget is developed by VC team. We will try to add an option for Fit Text in the next version, added this to our todo list.
2. This problem is often referred to .htaccess and to fix it you need to flush Rewrite Rules in Settings > Permalinks, just hit Save changes button and its all done. If that will not fix your issue, then you have added a page with “portfolio” slug, which is not allowed. What you should do is to change that reserved word portfolio to anything else than it and your problem will be solved.
3. This question is not very clear to me, I am not sure what exactly do you mean here, can you please explain more precisely so I can understand what is the point here. Sorry about that.
Thanks for your understanding.
Arlind
Hello,
I just bought the Kalium theme, but when I want to upload the theme on my wordpress panel. It’s loading and then it crashed.
Do you have a solution ?
Kind regards.
Hi Martymcfly2015,
Have you followed our procedures please, we have mad some video documentations to make it easier for users to understand how to install our theme.
If the demo still don’t work, then you may have problem with PHP Limits
Kind Regards,
—Ylli
Hi! Thanks for the theme first of all!
I have a problem with the portfolio page. When I open my website everything is ok; typography is correct and I have 3 projects per row as decided. When I go inside a project and at the end I click on the central button to see again the Portfolio page, everything is different: the portfolio in that case is 4 projects/row and I have also problems with the typography. How can I adjust this? The correct page is which I see at the beginning.
Thanks! Eliana
Hi Eliana, can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.
Kind Regards,
—Ylli
Hi Ylli, in reality I didn’t buy the theme. One of my projects (Ethics for Design) was used for it, in the presentation, and I was “purchased” with the template.
Eliana
Hi Eliana,
Can you please tell what version of our theme you are using first? You can find your version number on the Theme Options.
Our latest version is 1.4, if you have an older version, we can send you the latest one.
Kind Regards,
—Ylli
Hi Ylli, my version in 1.0.
Thank you, Eliana
Hi Eliana,
Please send us your email and we will send you the latest update v.1.4.1.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
Kind Regards,
—Ylli
Thank you very much, Ylli. You are very kind. I have just written you.
Is it possible to upload the new theme without losing contents and settings? Sorry, but this is my first time with Wordpress!
Thank you very much, Eliana
Hi Eliana,
Is it a problem if we send you Kalium theme on Monday? We have finished giving support for today. And we will be back to work on Monday.
Kind Regards,
—Ylli
No problem, Ylli! Thank you!
Hi Eliana,
I’ve forwarded you the latest version of the theme
Arlind
Hi Arlink, sorry but I have a problem related to the new theme that you sent to me. I’m not able to upload it. What I do is going in Wordpress, in the Theme page, and click Upload; then I select the .zip that you sent me, but nothing happens.
Can you send me another file? Or maybe I upload the theme in a wrong way…I don’t know.
Thanks a lot, Eliana
Hi Eliana,
The file Arlind sent you needs to be extracted first and then inside it there is another file named kalium.zip, this is the one that should be uploaded, anyway the theme has been updated many times since then so if you want I can send you the latest version of it
Kind Regards,
Art
Hi Art, can you send me the latest version if for you is not a problem?
Thank you for your help, I think that the mistake was that one!
Eliana
Hi Eliana,
I will forward you the latest version in a few minutes
Kind Regards,
Art
Hi! I’m writing for a problem in the pagination of my portfolio. I’ve activated Endless Scroll + Auto Reveal. Everything is ok (all the projects follow a 4 elements/row grid) except the last project that follows a 3 elements/row grid and so it’s bigger. How can I solve this problem?
Second thing: when I go in a single project page, all the images appear very slowly and one-by-one. Is there a way to show them all together?
Eliana
Hi Eliana,
Can you please tell us what version of Kalium you are using?
Kind Regards,
—Ylli
Hi! It’s Kalium 1.0
Hi Eliana, you are using an very old version of Kalium,
Can you please send us an email? And we will forward you the latest update.
Kind Regards,
—Ylli
Hi
Is there any way I can replace the custom Social Icon (the circle with a + in it) with one of my own creation?
Many Thanks Stephen
Hi StephenSilk,
That is not possible for the moment, but we will try to do something about this on the next updates
Kind Regards,
—Ylli
Dear Laborator team,
actually I’ve a problem with the Laborator map: the roadmap doesn’t work (but hybrid and satellite map work). With the roadmap I see a grey rectangle
Hi there,
We have released Kalium 1.4 8hours ago (smiley)
Can you please download theme again, and try to install it, you should not have problems.
To make it easier for you we have made some videos that can help you Getting Started
Kind Regards,
Art
Thanks guys, but if I try to update the theme with the Envato Toolkit it reports an error. Warning: function_exists() expects parameter 1 to be string, array given in /web/htdocs/www.filippofabi.com/home/wp-admin/includes/class-pclzip.php on line 1766
Hi fbafpp,
I saw that you ara using version 1.4 now link, have you fixed your problem?
Kind Regards,
—Ylli
Hi Ylli,
I update it manually, just now
And actually the map work.
Best regards,
Filippo
Glad to hear that Filippo
Kind Regards,
—Ylli
Hi, I bought your Kalium theme but i cant make the slider as your live preview. How can i make it ?
Hi there,
Which type of slider do you want to use, the one in the Main Demo with the video or which one.
Kind Regards,
Art
Sorry i didnt tell it Agency theme which i want to use.
BTW the layer slider need a purchase code. How can i activite it ?
Hi there,
You can watch this video tutorial that can help you set up the auto-type element (slider).
Regarding the LayerSlider purchase code, don’t worry about it because you can’t update it manually unless we release a new theme update which includes the latest version of it, and the new theme update will be later today or tomorrow.
Kind Regards,
Art
I watched the video but its not seems like agency theme’s. This is very standart and small.
Hi there,
We have released Kalium 1.4 8hours ago (smiley)
Can you please download theme again, and try to install it, you should not have problems.
To make it easier for you we have made some videos that can help you Getting Started
Kind Regards,
Art
Hi
I THINK YOU MISSED MY QUESTIONS POSTED YESTERDAY AS YOU ANSWERED OTHER PEOPLE’s ???
Hi
As ever I am really impressed by your theme and by the support you guys manage to give to it.
I have a couple of BLOG related questions.
1. My menu link seems to be appearing in the text of my blog page. How do I get it to sit above this? Easier to look at than me to explain so have a look at this screen grab…
https://www.dropbox.com/s/j7t469uf7ufzatx/Menu%20Button%20on%20Blog%20Page.PNG?dl=02. If I want images on my Blog page I have to set a featured image… I get that. But when I use the “Standard” post it automatically puts that image as a HUGE image at the top of the blog… See this screen shot…
https://www.dropbox.com/s/crq7tf72jjncbja/Turn%20off%20BIG%20Image%20at%20top%20of%20Blog%20Post.PNG?dl=0Where can I go to turn off the big image at the top of the Standard blog post please?
Thanks once again for all your help and support.
Steve
I’ve solved ietm 2 for myself by unticking the Single post thumbnail (single page) option
Can you help me with number 1 please?
Hi StephenSilk,
1. Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution
2. Glad to hear that you solved the second one
P.S: Please be patient, we reply to tickets in maximum of 48 hours, and sometimes we receive too much tickets per day, and it take us time until we reply them one by one. Some tickets are easier and some are difficult, that’s why we reply easier ones first.
Kind Regards,
—Ylli
Hi StephenSilk,
Do you want it to appear like this http://drops.laborator.co/1kJ63 ?
Kind Regards,
—Ylli
Yes please
Hi StephenSilk,
Can you please update theme to the latest version first? And if your problem is not solved, then please send us your WP credentials on email, and we will check what is the problem.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure
Then go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
Kind Regards,
—Ylli
NOOOOOOOOOOOOOO!
Applying the new theme has brought my site down…. HELP
We have a big launch and a press release TODAY!!!
Please see this screen shot…
https://www.dropbox.com/s/bpmu0ccb5utj6d5/Them%20has%20broken%20web%20site.PNG?dl=0This appears to be the line in vc_row.php that is causing the problem… $atts = vc_map_get_attributes( $this->getShortcode(), $atts );
HELP ASAP PLEASE
Hi StephenSilk,
Can you please send us your FTP and your WP credentials on email, and we will try to fix this problem immediately, we think that you need to update Visual Composer.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
Kind Regards,
—Ylli
Message sent – please let me know as soon as you fic
By the way I am using the Child Theme.
Hi StephenSilk,
We have replied to you, your site is now working
Kind Regards,
—Ylli
THANK YOU SO MUCH… You guys rock
HOWEVER… my original problem is still there 1. Above is still there
The three menu bars overlay the content not like the picture you sent me above 
I guess the new theme didn’t fix it after all
Can you have a look at that bit for me please?
Also the new Theme seems to have broken the footer Social Media Buttons – they look terrible… I used to have nicely shaded circles at the bottom of the page.
https://www.dropbox.com/s/a8uspmchpldtl8z/New%20Theme%20Broke%20Social%20Buttons.PNG?dl=0Many Thanks Steve
Hi StephenSilk,
1. Can you please send us your WP credentials on email? We need to investigate your site and then get back to you with possible solution
Thanks for reporting that, we are working to release a hot-fix update that will fix the icons problem too.
As for the
Kind Regards,
—Ylli
Actually I dumped my cache and reloaded the page and the menu is now in the right place so Number 1 is solved
THANK YOU SO MUCH FOR THE HELP.
Hi StephenSilk,
Glad to hear that everything is working fine now
Kind Regards,
—Ylli
Hi,
Is there a way to remove the fade for scroll effect or speed it up within the settings?
Hi there,
Yes you can do it row by row or element by element through the Visual Composer, also you can remove it on the slider and leave it by default.
Kind Regards,
Art
Hi! Pre-purchase question: Can I make the hover in portfolio items from grayscale to colored? Love the theme by the way!
Hi there,
If you’re talking about the hover solid color you can have it in any color you want, if you want to make the images from grayscale to be colored, you can’t do it via the theme options as we do not have this option.
Kind Regards,
Art
Hi! Thanks for the prompt reply. If I do however find a plugin or do the code myself, would it affect the entire theme? Is it okay to do this in Child theme? If yes, I’ll be purchasing the theme already
If you’re using the child theme then the main theme won’t be affected, all the changes will be made in the child theme. You can also use a plugin or a code, it depends from it what it does and does not change.
Kind Regards,
Art
Alright, I’ll just make adjustments. Hoping for an update to include related projects section/widget soon. Purchased. Thanks so much!
Glad to hear that. Enjoy Kalium, new thing will come soon
Kind Regards,
—Ylli
Hi there. The visual composer is not rendering any components at all. The markup and shortcodes are generated on the page but not rendered. Any idea on what might be the problem? Using it on the portfolio page template for a main page. Also, looks like the visual composer plugin is outdated. Do you have an ETA on your next release?
Hi there,
We have released Kalium 1.4 8hours ago (smiley)
Can you please download theme again, and try to install it, you should not have problems.
To make it easier for you we have made some videos that can help you Getting Started
Kind Regards,
Art
hello, is there a way to adjust the padding of the hover to be more like this? with centered text
http://cubeupload.com/im/mxXjMY.pngYou can do that by adjusting the distanced hover via Custom CSS and tweaking it manually, we don’t have any implemented tool that would do this.
Kind Regards,
Art
question with the roll over. is it possible to make the rollover an image? I came across this site and fell in love http://ms187.co/
sorry full of questions today. Is it also possible to have a full width image at the top of the portfolio page like this as well http://ms187.co/work/charlie-was-a-sinner/ with the text description below?
my site is grant-gunderson.com
Hi there,
I am sorry but both of the ideas you posted are not available with Kalium, you can achieve something like the second one with this type of portfolio: http://demo.kaliumtheme.com/main/portfolio/tgd-mag/
Kind Regards,
Art
Hi, playing with kalium for a little week now.
I’m a terrible web designer, so good work making my life so simple !
I’ve got a few comment though :
-You sould explain more that the masonery effect on main page is due to user image crop, not a setting (or i didn’t found it) I guess good image dmensions
-There is a bug with the border effect. If you set it bigger than normal, it conflicts with basicly everything : wordpress interface and pages titles when you slide the page (title go under the border, they don’t stick to it)
-Is there any way to collect all the visual composer elements of every variant of themes, without having to build them from scratch ? For exemple if i want to use the “main” theme homepage for a while on my agency theme, the only way i found to import it was to copy paste it from another
Hi there,
- Thank you for your kind words amorizot, there is no ideal image size, it is better to have really large images then they will crop and resize to the box they will fit in.
- Can you take a screenshot or illustrate where this is happening, so we can see and fix it for the next update.
- The only possible and best way to do it is this, so there is no other way doing it.
We have released Kalium 1.4 8hours ago
Can you please download theme again, and try to install it, you should not have problems.
To make it easier for you we have made some videos that can help you Getting Started
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure (smiley)
Kind Regards,
Art
Hi Kalium team
I just bought your Kalium theme. So I installed everything and activated the plugins. But Visual Composer is asking for licenses. So I created an API Key and inserted the purchase code. But it douesnt work. It says ”invalid Licence”. What shoud I do? Thank you.
Kind Regards,
JM
Hi JM,
The Visual Composer plugin released a new update and you cannot update it automatically unless we release a new update for the theme which will include the latest versions for the plugins, that’s their policy and we cannot do anything about it, but the good news is that later today or tomorrow we will release the new theme update with a lot of bug fixes .
Kind Regards,
Art
I want to use the Quattrocento / Quattrocento sans fonts across my site, but when using Visual Composer the custom headings don’t give me that option – the fonts are more limited. How can I apply these fonts to custom headings?
Thanks!
Hi robfrancisco,
Please go to WP Dashboard > Laborator > Theme Options > Typography and choose on “Primary Font” or “Heading Font”your prefered font.
Kind Regards,
—Ylli
Hi Ylli, thanks, yes I’d already done that which is why I’m confused as to why they’re not showing across the site. Any other suggestions?
Hi robfrancisco,
Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution
Kind Regards,
—Ylli
Hi Kalium team,
I’m trying to install sample content but unfortunately get an error. I’m hosted on a GoDaddy shared server. Installed PHP Version 5.4.42 Error :
[ErrType: xml-wp-content] Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
I can’t change the configuration of the server. Is there any other way to achieve this? Thank you.
Hi patefilo2,
I am sorry for the late reply, I remember that we have accidentally marked as read about 15 tickets and couldn’t find your ticket back.
Anyway, have you found a solution about this problem, or do you still need help there?
We would be glad to help you if this problem is still present
P.S: We have released Kalium 1.4.1 which simplifies the procedure of installing our demo content on the servers that have low PHP configurations, can you please check it again?
Kind Regards,
—Ylli
Hi, i have installed in local your theme Kalium (i have also a valid purchase code).
I’m trying to create the pages like the ones that i’ve imported from demo content, but i have a technical issue that it prevents me to have a functional page.
Take a look: your page with demo content: http://i.imgur.com/mT1xEL6.png my page with the same settings: http://i.imgur.com/iOt2M87.jpg
how can I solve it?
Hi Rovereta,
Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution
Kind Regards,
—Ylli
Hi, my website is in local host. Have you some ideas that i can try to solve it?
Hi Rovereta,
Hmm, is very extremely difficult to assist you without the live site, ... can you please tell us if you have selected One Third (1/3) to the Item Description Width setting.
Kind Regards,
—Ylli
solved it! thanks.
Glad to hear that
Kind Regards,
—Ylli
Hello. I have problem with demo content install. I would install shop.
When i click on “install content pack” my site http://www.mycatbox.it is so. Not images and not the same menù of your example.
Why?
Hi cristiandellavedova,
We use demo images on “Demo Content” of the themes because we are now allowed to give the original images to clients.
As for the menu, you can go to Appearance > Menus, to delete unwanted menus and to re-arrange them
Kind Regards,
—Ylli
Hi there,
Is it possible to set a Portfolio Carousel?
I know there is an option to set a Products Carousel, but i would need also a Portfolio Carousel.
Thanks!
Hi Teveoonline,
That feature is not possible for the moment.
Kind Regards,
—Ylli
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