8337 comments found.
Hi again,
How do I change the text styling for the header navigation? I’d like to change the font size and letter spacing but I’m not quite sure what to do. I am currently using the “Standard Menu” option. Thanks!
Hi lwhitecreative,
Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution
P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread 
Kind Regards,
—Ylli
Hi Ylli, thanks for getting back to me. Below is a list of my questions so far:
#1) How do I change the text styling for the header navigation? I’d like to change the font size and letter spacing but I’m not quite sure what to do. I am currently using the “Standard Menu” option.
#2) I have a portfolio with a grid of six different posts. The last post, titled “Vehicle Decals”, is refusing to show up in the grid even though it is published with a Featured Image just like the rest of the posts. I found that if I change the title to “Car Decals” instead, it shows up in my portfolio. This leads me to believe that the posts show up on the page so long as the title name starts with a letter at the top of the alphabet (A-P). Any title starting with a letter towards the end of the alphabet (Q-Z) WILL NOT display. How do I fix this?
Here is the URL to my site: http://www.leannawhite.com
Thanks again!
Hi there,
1. Can you please add the code below to Custom CSS
.main-header.menu-type-standard-menu .standard-menu-container div.menu>ul>li>a, .main-header.menu-type-standard-menu .standard-menu-container ul.menu>li>a {
color: #00b19e !important;
font-size: 16px !important;
letter-spacing: 0px !important;
}
- so they are the default properties that you can change.
2. Can you go Settings > Reading > and set,
Blog pages show at most – 6 posts
Syndication feeds show the most recent – 6 items
Kind Regards,
—Ylli
Thanks so much for the code so that I can edit my navigation, it worked perfectly!
However, my last portfolio item still isn’t showing up even with the steps you suggested. I can make all six portfolio posts show up ONLY IF all six posts’ titles start with any letter between A-P. So for example, “Car Decals” will allow the post to show on the page while “Vehicle Decals” does not. I have deleted all Custom CSS and replied it but it didn’t fix anything. I have tried deleting the portfolio post and reposting it but that still didn’t help. The big question is why there’s a limitation to what I can name my posts for them to show up on the page. I think something is seriously glitched. Do you have any other suggestions?
Update: Now TWO portfolio items have disappeared, leaving me with only four out of six.
Hi
It is very strange issue! Can you please send me an email with WP credentials so I will examine this issue. Also please include the FTP so I can further investigate the issue.
Cheers
Arlind
Just want to let you know that I sent my WP credentials to your email address. Thanks again for the help!
Hi lwhitecreative,
We will reply to your email soon
Kind Regards,
—Ylli
In the Social Networks Options, there is no Link area for SoundCloud so I used “Custom Link” to Link to my SoundCloud Profile. The SoundCloud Icon is displayed in the Footer, but the link redirects back to my Homepage and not my SoundCloud Profile. Do I have to connect the custom link to the Service Icon manually?
Hi there,
The SoundCloud social icon has some problems, we have missed something and now it doesn’t work like it should so it will be fixed in the next update.
Kind Regards,
Art
My problem is that my host won´t increase the limit for the php, so I can´t use the template. What should I do? cna I increase them myself? how could I make it? Otherwise, I won´t be able to use it…could I have my money back?
That’s really ridiculous, it is something you have paid for and they can’t limit you on these things, there isn’t any option to do it manually even though if you have the FTP credentials we can login and try to fix it through another method.
To send us email use this link. Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
Then if it doesn’t work you can contact Envato about the money-back policy, and then we will approve it
Arlind
Sorry to ask questions again, but i’ve got two subjets :
I connot modify the portfolio page no matter what i do. I did create a new one with the settings i wanted (using VC) but as soon as i deleted the original portfolio page and i define the new one by defaut, my page come back to original and standard portfolio settings.
Since the update, it seems that the autotype component resets itself sometimes with the standard kalium text.
Hi there,
Have you set a different name to the portfolio page because sometimes it just doesn’t work because of that, if this doesn’t do the job please provide us your site url.
Kind Regards,
Art
www.mono.archi
Hi amorizot
If you have created new portfolio page and not set Portfolio Page template, then you need to set the settings in Theme Options, otherwise you can overwrite the settings in Portfolio Page template via Portfolio Options metabox.
As per AutoType, please insert new AutoType element and copy the current displaying text, because we have changed the way how autotype shortcode works. I hope this will help you.
Cheers
Arlind
Hi, I’ve upgraded with the Envato toolkit, my site has disappeared and I have the same screen as Edmondmak above. If you are another user and considering the upgrade, I’d advise against it for now. MG
Ok, so if you update the plugins it fixes the issue where the site disappears, I had to try a couple of times before the updates worked but I think it’s all working again.
Hi there,
That’s strange, anyway we’re glad you managed to fix it and thanks for sharing your fix
Arlind
When I upgrade the theme, It’s seem can’t work… Can u help me to take a look inside?
www.jocdesign.com
Thanks
Hi there,
Have you also updated the plugins of the theme, another user just reported this and shared the fix with us you can update the plugins and it will be fine then
To update them go to the WP Dashboard > Apperance > Install Plugins to update all the premium plugins that come with the theme.
Arlind
ok, Thanks! FIXED
Hi, the theme makes my wordpress and webpage really slow.
- I uploaded optimized images - I installed optimization plug-ins as minify, w3total cache, etc. - My wordpress wasn’t slow before install your theme
Please, let me know how to solve this, It’s not working for me if the webpage will be slow for the people who visit it
Hi there,
Can we please have the URL of your site so we can check what the problem may be, we have optimized all the scripts and styles to the maximum.
Kind Regards,
Art
Appears I’m unable to update the Visual Composer plug-in even after the 1.4.1 update. I receive the “update package not available” message when trying to update the plug-in. Apparently, 1.4.1 was supposed to have the hotfix for this issue, but doesn’t seem to rectify the issue on my end.
I also downloaded the “vc_template.zip” that was provided before the hotfix, but that didn’t work either. Any help?
Hi allvirgosaremad,
Can you please go to Appearance > Install Plugins, and there you can update Visual Composer and other premium plugins.
If you still have this problem, can you please send us your WP and FTP credentials on email.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
Kind Regards,
—Ylli
Hi.. I just downloaded the theme and it’s working well.. but I have one major problem. I am a vimeo plus user and the imbeds in the theme are not tapable. They don’t play. The example you posted in a thread doesn’t work. Please see the below link and try and play the video.
http://demo.kaliumtheme.com/agency/growing-your-design-business-the-right-way/It also doesn’t work for desktop.. Meaning, it’s not clickable along with tapable for mobile.
This only appears to be the case for post with the format “video” selected. The other posts are fine.
Hi there,
I checked this and it was really strange because the first time it didn’t work, I had to play it with the space button on keyboard, then the second time when I did a hard refresh it seemed to work fine
Anyway, we will check this when we have some time to check the bug-fixes list and I hope it will be fixed on the next update.
Kind Regards,
Art
Hi, I updated at 1.4.1 and tried to install demo content data which didn’t work. A very long list of errors appeared on the Back End and here is what appears now on my website at the top :
Notice: Undefined index: admin_notices in /home/content/p3pnexwpnas09_data01/09/2721909/html/wp-content/themes/kalium/inc/laborator_actions.php on line 1189
Notice: Undefined index: pagename in /home/content/p3pnexwpnas09_data01/09/2721909/html/wp-content/mu-plugins/gd-system-plugin/class-gd-system-plugin-404.php on line 35
Hi there,
Can you email us your login credentials please, so we’ll be able to check what the problem is.
To send us email use this link. Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
BIG question :
If i don’t use the shop, can i desactivate the correspondig plugins ?
Hi amorizot,
Yes you can uninstall WooCoomerce plugin if you are not using shop on your site
Kind Regards,
—Ylli
Hi
I just updated to Kalium 1.4.1 and now have the error messageFatal error: Call to undefined function vc_map_get_attributes() in /home/shopeast/public_html/shop/wp-content/themes/kalium/vc_templates/vc_row.php on line 21I read that I needed to update the visual composer So I go to appearance > install plugins and click “update” under the visual composer. But then I get the error message:
Update package not available.So now I am stuck…. How can I update the visual composer??
No-one answered but i waited 3 days, went back in to my site admin and when I updated the visual composer it worked..Luckily my site wasn’t live yet. Would be a disaster if it had been. Not great support for a paying theme.
Hi trixienolix,
We would like to apologize for this, but we don’t work on weekend, we made a Important Notice comment on the dashboard for users to see.
I think that this will not happen again, if you have any question or problem with our theme, just write us. Enjoy Kalium
Kind Regards,
—Ylli
Hello guys,
Thanks for the update, but after updating theme to 1.4 version a problem appeared. The footer got messed, we are using a Centred Footer Bottom Style and social media icons climbs on each other now. It never happened before. We tried to fix it by ourselves but no success. Could you please help to fix that?
Thanks indeed for the help!
Regards, VIS1BLE
Hi VIS1BLE,
We have released 1.4.1 that fixes social icons bug, can you please update your theme.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure
Kind Regards,
—Ylli
Updated theme 1.4.1. and VC/layerslider plugin. Works fine now, thanks!!
Glad to hear that
Kind Regards,
—Ylli
Hi,
Nice theme! I’m now using the fullscreen menu option, and would like to use the same for mobile rather than the default mobile menu. Any suggestion?
Regards, CK
Hi CK,
We have written this on our to-do list, and we thing that it will be available on the next update
Kind Regards,
—Ylli
Hi yougeen and laborator team… I got the same problem with the revolution slider in full screen mode. Tried to fix it by http://www.themepunch.com/faq/remove-unwanted-left-marginpadding-slider/ but not working… Maybe this …wp-content/plugins/js_composer/assets/css/js_composer.css?ver=4.6.1 (line 243//) needs some fixing with the padding left and right…
Can you have a look my friends???
Cheers from Greece
Hi pganastassopoulos,
Can you please send us your WP credentials, and we will check that for you
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
Kind Regards,
—Ylli
Hi Guys,
do anybody else get a Border after updating the theme on rev slider? Any ideas?
Thanks.
Hi yougeen,
Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution
Kind Regards,
—Ylli
Thanks
Hi yougeen,
Can you please e-mail us your login credentials so we can check what the problem may be.
You can send us email from Profile on themeforest, on the right side you will see “Email Laborator” box, please don’t forget to explain the problem again.
Kind Regards,
Art
Hi Art, i wrote you an Email with my Login.. Hope to get started very soon with the new page..
Cheers, Yougeen
Hi Yougeen,
We have replied to your email
Kind Regards,
—Ylli
Hi Yilli,
it does not change – the border is still there.. Best, YG
Hi there,
Replied your e-mail, I’ve made it work now
Kind Regards,
Art
Thank you Art – where was the problem – so i can change it when somethings wrong the next time…
THANKS!!!!!
Hey guys,
thank you for the new update
But I have got problems with the automatically update with Envato Toolkit… there are standing “Downloading upgrade package from the Envato API…”.
But I think that is a thing for ENVATO? Or a technical thing for you guys?
Thank you Balivandi
Hi Balivandi,
Have you solved this problem? You can install our newest update 1.4.1 from the Envato Toolkit.
Kind Regards,
—Ylli
Hi Ylli,
no I don’t solved this problem. I have to reinstall Wordpress and the theme…. I waited over an hour, and nothing worked on the Envato Toolkit. I create a new key and so on.
Hi Balivandi,
We haven’t encountered this problem with any user, i don’t know why this happened with Envato Toolkit plugin… So your problem is solved now?
Kind Regards,
—Ylli
The upgrade to 1.4 using envato plugin broke the theme (got blank page), I had to manually FTP the files in order to make it to work. The version 1.4.1 it’s not showing in theme options, and I am not sure what version it was installed.
After a long time figuring out how to update it, I noticed that the social round icons are on top of each other in the footer and in the blog round posts are not showing icons on mouse over only white circle.
Is there any way to resolve this matter?
Thank you!
Hi pinguina,
We have fixed them on the 1.4.1 update, the update will be live today
Kind Regards,
—Ylli
Hi! Now I updated a new version 1.4 of Kalium and I have this problem
Fatal error: Call to undefined function vc_map_get_attributes() in /homepages/5/d363298913/htdocs/clickandbuilds/WordPress/MyBlog2/wp-content/themes/kalium/vc_templates/vc_row.php on line 21
Can you help me? Thanks
Hi lauraduran8,
We have fixed them on the 1.4.1 update, the update will be live later today
Sorry for the bug, and we hope for your understanding
Kind Regards,
—Ylli
I updated a 1.4.1 and the problem it’s the same
Fatal error: Call to undefined function vc_map_get_attributes() in /homepages/5/d363298913/htdocs/clickandbuilds/WordPress/MyBlog2/wp-content/themes/kalium/vc_templates/vc_row.php on line 21
Thanks!
Hi lauraduran8,
As we have written on our notice.
Please just go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
That will fix your problem
Kind Regards,
—Ylli
Hi lauraduran8,
If you see this comment, can you please reply to this thread?
Thank you very much
Kind Regards,
—Ylli
Hi Laura,
Hope that you are well, and having a nice time
We saw that you have rated us with 4 stars. We just wanted to ask you if you have any problem with our theme, or if you have any questions please feel free to tell us, we will try our best to give you a solution to your problems/question relating to our theme
Have a nice day.
Kind Regards,
—Ylli
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
