Hi

Firstly thanks for your kind words!

It might be an internal error but if you don’t see any message on screen it is difficult to find the bug caused in this case, so please enable WP debug and then screenshot the error you see and send the screenshot to me.

To enable WP DEBUG:

Can you please enable WP Debug Mode because I am not able to exactly know what kind of issue is this.

To turn on WP Debug Mode, follow these steps:

1. Open wp-config.php

2. Find WP_DEBUG constant (written as define('WP_DEBUG', false);)

3. Set value to true (define('WP_DEBUG', true);) and save file.

4. Go to the same page, refresh it and you will see a PHP warning or fatal error being display. Copy the error or better send me the screenshot so I will be able to understand what kind of issue is that and will give you proper fix to it.

Arlind

Hmmm, this seems strange if you haven’t added any Custom CSS to the theme, you can try adding this to the Custom CSS to fix it manually:

.single-portfolio-holder.portfolio-type-2 .social.social-links-plain {
padding-left: 15px !important;
}

Kind Regards,
Art

Hi there,

There is a notification that appears if you want to change the style of portfolio items afterwards that warns you about this, you can re-edit every item and set the featured images again.

Kind Regards,
Art

Hi Yilli,

I’ve updated and these problems still persist:

With side portfolio set to ‘full background’ gallery type, the images are protruding above the top of the frame: http://i.imgur.com/WHpkQ3G.png

I have the portfolio set to ‘Thumbnails with visible titles’ however I’m getting a mix of portfolio types on the page with most not showing titles inside: http://i.imgur.com/6U17xhP.png

Site: http://danjwilliams.com.au/wpV2/

Actually this one is still a problem on the ABOUT ME page: Having a little trouble with the header in the mobile layout. I’ve got content under the logo: http://i.imgur.com/eeOyZOk.png How do I fix this?

Hi there,

1— This is not happening to me, here is a video to demonstrate that http://drops.laborator.co/14QMi

2— Hmm this is very strange, we have pushed a new update to Kalium (1.5) and it will be ready today.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Can you please update Kalium to the version 1.5 when it’s out, and if your problem is still present, please write us an email with your WP credentials.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.

3— When i go to your About me page 404 is appearing, can you please send me your exact link of that page.

Kind Regards,
—Ylli

Hi ITO,

This can be easily achieved with the theme even though we have not published it in any of our demo pages.

Kind Regards,
Art

Hi there,

You can add this to the Custom CSS if you want to do it manually because there is no other option you can achieve it:

.header-absolute .main-header {
padding-top: 0px !important;
}

Kind Regards,
Art

Hi patefilo2,

Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution

Kind Regards,
—Ylli

Hi soundasaurus, can you please post with the account of that family member that bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

Hope for your understanding

Kind Regards,
—Ylli

Hi Rovereta

The plugin to show Portfolio Items supports tags in the backend, but we haven’t added them in frontend, because the design structure of Kalium doesn’t includes tags for portfolio items. Sorry about that.

Arlind

Hi chitnismahesh,

For the first question, you need to send us your WP credentials,

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.

As for the second question, you can change theme colors from WP Dashboard > Laborator > Theme Options > Theme Styling > Custom Skin Builder > Yes and then generate your skin with preferred photos.

or just add the code below to Custom CSS

.cd-google-map .cd-zoom-in, .cd-google-map .cd-zoom-out {
      background-color: red !important;
}

*change red with the color that you prefer

Kind Regards,
—Ylli

I also have the same problem when I pulish a blog article

Hi there,

You need to set this page as your homepage at Settings > Reading and then set the blog page manually.

Kind Regards,
Art

Hi Jessica,

1— Just go to WP Dashboard > Laborator > Theme Options > Portfolio Settings > and go to the Portfolio Layout that you are using and select how much Columns you want from the “Columns count for the current view type”

2— Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution

Kind Regards,
—Ylli

Hello Ylli, Thank you for the reply.

1—you meant this right? http://cubeupload.com/im/HGxoqO.png But how if I hope to have 6 columns?

2—I’m using local host, is it possible to fix it before I publish it? Or only when I publish and the you can see the code to figure it out?

Thank you for helping!

Jessica

Hi Jessica,

1— We doesn’t support 6 Items per row there because it will broke the layout, and it will not look nice and clean.

2— Can you please add the code below to Custom CSS

.hover-state.hover-eff-fade-slide .info h3 {
    -webkit-transform: translate(0,0px) !important;
    -moz-transform: translate(0,0px) !important;
    -ms-transform: translate(0,0px) !important;
    -o-transform: translate(0,0px) !important;
    transform: translate(0,0px) !important;
}

.hover-state.hover-eff-fade-slide .info p {
    filter: alpha(opacity=1) !important;
    -webkit-opacity: 0;
    -moz-opacity: 1 !important;
    opacity: 1 !important;
}

.hover-state {
    -webkit-transition: all 100ms ease-in-out !important;
    -moz-transition: all 100ms ease-in-out !important;
    -o-transition: all 100ms ease-in-out !important;
    transition: all 100ms ease-in-out !important;
}

Kind Regards,
—Ylli

Hi nmuntzer,

1— Hmm sorry about that, here is the exact link

2— The Team page needs to create from the scratch ( if you have not imported any demo-conent), here is a Youtube video that can halp you achieve that

Kind Regards,
—Ylli

Hi SiaCreations,

Yep, that is possible, we just made those demo sites to show what you can do with Kalium theme.

All of the demos are coming from one theme, so you can add your portfolio,blog and WooCoomerce shop on your site

Kind Regards,
—Ylli

Thank you very much

Glad to hear that

Cheers!
—Ylli

Hi MIYdesignstudio,

Thank you so much for your kind words, we are trying our best to give best support possible, and prepare updates for Kalium

Unfortunately, i have difficulties this time to understand your request, can you please be more specific? Please try to send us your site URL and explain us your problem with any screenshots. Thnx

Kind Regards,
—Ylli

Hi Martin, Arlind will reply to your email soon

Kind Regards,
—Ylli

Hi Ylli,

take the time you need! I am absolutely glad that you help me out with someting like this!

May be the time to mention something because I read about someone telling bad about your service:

I have been using a lot different themes and the support was the most time absolutely ok. But in your case it is even much more. You help people with so many things you would not have to, like in my case. This is a absolutely customizing question and you help me solving it. Let me just say thanks for this awesome service which is not a matter of course… !

All the best! Martin

Hi Martin

Thanks for your kind words, we are glad that we have customers who value our efforts to help them. You are a great example to them too. Many users fail to understand how to work with our themes and blame about un-related issues.

I received your email and I will reply to you now.

Cheers

Arlind

Hi Karo,

That is nor supported by Theme Options, but we can achieve that with the help of CSS

Can you please add the code below to Custom CSS

.single-portfolio-holder .gallery .photo .caption {
    position: relative !important;
    background: #eee !important;
    padding: 12px 15px !important;
    margin: 0px !important;
    filter: alpha(opacity=1) !important;
    -webkit-opacity: 1 !important;
    -moz-opacity: 1 !important;
    opacity: 1 !important;
}

.single-portfolio-holder .gallery .photo .caption h3 {
    color: #898989 !important;
}

Kind Regards,
—Ylli

Wow, you are amazing! Works perfect, thanks again and a lot for your great support!

Always glad to hear that

Kind Regards,
—Ylli

Thanks for the quick support. I don’t have that option on the Portfolio page.

Ah, found it, changed it, no difference.

It looks that you have made a mistake while editing on Visual Composer (a breacket { } [ ] ) or something else, can you please try to edit that page from the beginning, or if that is not possible, please send us your WP credentials on email and we will check what the problem is.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.

Kind Regards,
—Ylli

Hi Chris,

Sorry for the delay, but we took a mini vocation from Firday to Sunday.

Anyway very glad to hear that the issue is now fixed You have managed to create nice one-page site, i didn’t knew that Kalium can do this

We would like to Showcase it on our item page, if you accept this of course

Kind Regards,
—Ylli

Thanks. Yeah, didn’t know I could do it, either. Built it with Visual Composer, referring to your original demo pages. Let me ask my client if he’d want it in your showcase. If he says yes, I’d be honored to have it included there. Thanks for asking.

Hi crizpcritter,

Glad to hear that

Kind Regards,
—Ylli

Hi Oanisin

Actually there is no such option for all these to turn off however you can achieve this separately by applying custom code:

1. To disable second image on hover go to Theme Options > Shop Settings and disable the second image: http://drops.laborator.co/SJ6V

2. To disable underlines, simply add the CSS path via Custom CSS:

.path-to-link-element:after,
.path-to-another-link-element:after {
display: none !important;
}

3. Dropdowns use the base functionality so there are no animations in there

Arlind