Discussion on Shoppy Store - Responsive Magento 2 and 1.9 Theme

Discussion on Shoppy Store - Responsive Magento 2 and 1.9 Theme

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131 comments found.

Hi kanhapeace. how do you resolve your “has no content to show” problem? i get the same thing with my best sellers block. Thank

Dear tleocady,

You can try the way suggested below:

“Hi tleocady, I fix it already, you go to SM-Deal and then you select category -> you go to find product that have in category that you select above -> you edit this product by you fill fields like: Special Price, Special Price From Date, Special Price To Date it will show.”

if it still doesn’t work, pls tell us.

Thanks

Dear tleocady,

You can try the way suggested below:

“Hi tleocady, I fix it already, you go to SM-Deal and then you select category -> you go to find product that have in category that you select above -> you edit this product by you fill fields like: Special Price, Special Price From Date, Special Price To Date it will show.”

if it still doesn’t work, pls tell us.

Thanks

Dear tleocady,

You can try the way suggested below:

“Hi tleocady, I fix it already, you go to SM-Deal and then you select category -> you go to find product that have in category that you select above -> you edit this product by you fill fields like: Special Price, Special Price From Date, Special Price To Date it will show.”

if it still doesn’t work, pls tell us.

Thanks

Hi dear , is it support RTL ?

Dear Matagr,

the SM Shoppystore doesn’t support RTL. If you want it, you can require “custom work” department, and we do it for you.

Thanks

what about cost?

Dear sir,

Please submit ticket here: http://magentech.com/submit-a-ticket/submit-ticket

Require “Custom work” department, after check your site, we will send you the quotation for this customized issue.

Thanks!!!

Hi Magentech

Please help me to solve, Why my daily deal not show it say: has no content to show! & my mega menu can’t go in also.

Hi magentech again,

for daily deal i solve it already, but my SM Mega Menu i can’t go in when i click on it, it ignore. please help me!

Hi Kanhapeace,

Did you submit ticket? Please let me know your ticket number, we will solve it right.

Thanks

Can you guys reply to my ticket, i have been waiting since morning for you guys to reply – MTT-THEMEFOREST-88GIT4073M

Hi Guy,

We did answer your ticket. Please check it.

Thanks

It has been more than 24 hours and ticket have not been answered

hi Feroz,

We did reply to you 6 days ago, Please check your ticket.

Thanks

hello, i have purchased the sm shoppy theme and i got some issues in the theme please solve my issues asap.

please check the site tatamart.com:

1) The homepage design is not proper. 2) When i click on the main category (for example i click on grocery) so it will not display all products or items.

Dear Gurudat,

Please, submit ticket here: http://magentech.com/submit-a-ticket/submit-ticket and we will support this issue for you right.

Thanks

I got fooled into buying seeing paid reviews on this website..seems themeforest is equally the culprit in showing good reviews on the main page…i am surprised to see so many complaints about these guys..Regret buying….

I am sorry for this issue. We often answer within 24 hours.

We are checking your ticket and trying to reply within 1 hour.

Thanks

THese guys are damn slow in responding…whole setup got stuck because of this unfriendly design of the shoppy store theme…i guess they dont undestand what a good support is..might as well ask for refund and get another from someone who can support well

Dear meetferoz,

We are checking your issue.

Please wait us 1 hour.

Thanks

Sent a ticket. Still didn’t get any reply. I can’t configure SM Deal and Super Categories.

Dear wpexpand,

I answered your ticket.

Please kindly check again.

Thanks

I posted a support ticket as the Theme will not install properly. I need a resolution to this ASAP. We are experienced magento developers and cannot get the font end theme displaying correctly so something is wrong. If the theme doesnt work we will need a refund!

Dear inspired_development,

Please take a look at our guide for installation http://www.magentech.com/documentation/sm-shoppystore/ . If possible i would recommend you install our theme using our quick start package as well, as this way you will have a site look and work like our demo.

Thanks & regards!

This is not an answer. I have attempted to install this theme endless times and have wasted 4 hours now. Im going to try once more before i get back to you again!

Dear inspired_development,

Did you finish your installation process? Please let us know if you need any further assistance.

Thanks & regards!

What’s your problem guys? Why not replying timely? Why not solving the problem? Solve the problem or give me refund.

Dear Ovokhalid,

We are so sorry for this. Our team sent the feedback in your ticket. We will check your installing process. Please feel free to discuss with us via there.

Thanks & regards!

So I reported an issue where using the SM-Basic Products component adds 1 minute to the page load to display 4 products and 3 days later I received this reply.

Sorry for the late reply ! When the Basic Product Extension is enabled, the site is just slower because it loads more. To speed up your site, you may refer the link below https://www.properhost.com/support/kb/24/10-Ways-to-Speed-Up-Your-Magento-eCommerce-Site

This is not acceptable or correct, please address the technical problem and read the comments I submitted thoroughly.

Dear gavinj2006,

We’re so sorry about that we are updating SM Basic Products modules to improve the loading speed. Please feel free to give us a little time on this work. We will announce to you when it’s done.

Thanks & regards!

Ok i bought this on behalf of @lifemedcorp. Hope you would provide great support.

Dear wpexpand,

Please feel free to contact us.

Thanks

Great Work, I want to develop html version. partnership 50-50. waiting your answer.

Dear HTMLCooker ,

Next time, we will create html version.

Thank you for your comment.

Hi

In the comments above you promise an update within a month, can you tell me when it is due?

Thanks

Dear gavinj2006,

We updated this theme. It will be released on Themeforest in the next week. Themeforest will send email to you about the update version soon.

Thanks & regards!

Hi, I have the update, is it just the quick start you have updated? I still cannot get SM-Deals Working and the front page is really slow to load?

Dear gavinj2006,

We updated the quickstart and theme packages. Please feel free to submit a ticket and provide us your site details so we can check these problems directly.

Thanks & regards!

dear magentech

i need a html source this theme i have my cms and i use that and this is have a lot of code in a php about Magento software i think

i have question when i buy this theme just source like other html and i put a code in;or it s ready to use u r software?

Thanks

Dear suffered1,

We are sorry that we do not provide HTML version for this theme. You can consider to submit a ticket to our Custom-work deparment. Our team will change this theme to HTML as your needs. Here is the link for your submission: http://magentech.com/submit-a-ticket/submit-ticket

Thanks & regards!

I want to buy this theme but those comment made me think. Do you really give support fast? :/

Dear lifemedcorp,

If your already purchased our theme and you need technical support you can submit ticket in our Support System. We will send you the response within 24-48h. For some cases, it means something out of the normal has occurred and we need more time to check it out. Or need more site information to check issues directly.

Thanks you for your attention. Kindly regards,

I’m really disappointed with this theme. There are so many broken links, and just things that don’t work. If you’re looking for something that’s easy and works, this isn’t it. None of the Footer links are functional upon initial setup, Blog doesn’t work (Or isn’t included), Deal extension doesn’t work.

Dear crainface,

We are so sorry about this. All footer links are custom links. You can change them easily in CMS Block. We removed Blog – Community Edition by aheadWorks in theme package. To download this extension, please go here: http://www.magentocommerce.com/magento-connect/blog-community-edition-by-aheadworks.html.

All support is given through our Support Ticket system. http://www.magentech.com/submit-a-ticket/submit-ticket Please create a support request there, so we can better assist you.

Thank you, we look forward to serving you!

Hello Support,

Following your quickstart installation procedure, the site works perfect on local WAMP server. However, installing on a real production server does not work. gives a “500 internal server error”. Try to remove .htaccess.. still doesnot work.

Furthermore, installing a fresh Magento 1.9.2 on the same server works fine.

James

Dear wakori,

Can you create a ticket here http://www.magentech.com/support/tickets?

Please provide us your site information to check.

Thanks

Quick VIew is not working please do help me as soon as possible

Dear Gurudat,

Can you go to magentech.com to livechat with our technical? I think you need to provide the url to check?

Thanks

Its presale chat in your website. Please make it fast.

Dear Gurudat,

We are online now

Thanks

Hi there,

It’s been almost a week that I’d submitted my ticket, but haven’t got any reply yet. Please tell me what’s going on.

MTT-THEMEFOREST-5JTNX8FPHN

Thanks, Amir

Dear Taureanamir,

We are solving for you, and reply in the ticket, Please keep following and get the answer on you ticket.

And if you have any problem, update them in the ticket, we will anreply asap.

Thanks

Ticket updated. Please take a look.

Thanks.

Dear sir,

Pls keep following your ticket and get the answer.

Thanks

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