Downloaded the latest version of the Jupiter. I can not find the dummy content in it. What should I do? Thanks

Hi, I’ve tried logging into the support ticket system to get some help. I am unable to reset my password. When attempting to do so I get the message ‘Sorry, that key does not appear to be valid.’

The issue I’m having with my theme involves some of the global settings not saving after being changed on individual pages.

For example: the Manage Page Elements > Remove Page Title setting will not remain after I save the page.

Also, trying to save a permalink simply http://unreasonablelabs.org/home/boston ... It reverts to http://unreasonablelabs.org/home/where-and-when-do-i-apply

Leaving the /boston/ URL not to be found. Strange…

Not sure why this is happening. Need some help please. Thank you for assisting me to log into the support system.

How can I do to in Portfolio vIDEO Replace Featured Image with Video?

edge slider gives slider to adjust content width responsiveness, however depending on size of browser screen, height is cut off. I’ve messed with adding custom css relating to: .edge-slide-content .mk-edge-custom-content

among countless others but nothing works. I’d think applying a height:80% would solve my problem.

Hello,

I have just tried to log a ticket on your support system and it just keeps on taking me to the account section and I can’t seem to submit a ticket.

I have followed one of your documents to add the extra function to change the number of related products in the child theme functions.php file, but I just keep on getting the 4 related products in the bottom. How can i change this to 3 related products only please?

Kind regards, Jhorene

Hi – I would like to have 4 icon boxes in a row when I visit the website with my desktop and 2×2 icon boxes when I visit the website on my tablet. Is this possible?

El tema es realmente excelente. Estoy interesado en adquirirla. Mi pregunta es si puedo usarla en más de un sitio.

Saludos

Hi again Artbees

I can’t manage to get this exact top layout : http://demos.artbees.net/jupiter/team/catherine-fick/

I have the background with the image (yours, but it was just to try), but don’t know where I can customise the text color, employee picture size etc. I found the employy menu in the back office, but nothing to manage this details.

Here’s what I get so far : http://goodygoodylunchbox.com/dev/marina-france/

Hope you can help

Thank you very much !

Fred.

Hi … I just updated to the latest theme and have lost all the icons for some reason. Any ideas why? I tried to send a ticket but after logging into the main site, it asks me for a login to send a ticket and this doesn’t work? It sends me to this page https://artbees.net/themes/login – no idea why I can’t get in as I’ve already logged in the main site?

Hi there,

I bought the theme on my client’s account. I would like to use the news feature, but is there any way to embed HTML code in a news story? I would like to add music players and videos.

Many Thanks,

Ian

Hi there is gaps appearing in the gallery. I have tried all versions of the grid gallery and there are still gaps between some photos. Also overlay text goes from the middle to the top on some photos. See here: https://drive.google.com/file/d/0B2NrjYBngVBpVWZ4ek8tNE41TTg/view?usp=drivesdk

I found why this error is being generated:

PHP Fatal error: Call to undefined function get_header() in .../wp-content/themes/jupiter/index.php on line 14

There is a <script> in which the code is directly in the HTML. This code contains: var mk_images_dir = "http://demos.artbees.net/jupiter/wp-content/themes/jupiter/images", mk_theme_js_path = "http://demos.artbees.net/jupiter/wp-content/themes/jupiter/js", mk_theme_dir = "http://demos.artbees.net/jupiter/wp-content/themes/jupiter",

Googlebots are taking those URLs and try to look in “wp-content/themes/jupiter/”, “wp-content/themes/jupiter/images/” and “wp-content/themes/jupiter/js/” getting 404 Errors and the PHP Fatal error.

Visual Composers works for my Posts and Pages but not my Custom Post Types (Employees, Portfolio, etc). Does your V.C. plugin support the latest theme. Should I buy the full version of Visual Composer instead off Code Canyon?

Just a heads up I’m using: the latest Wordpress 2.4.2 and your theme v 4.3.

For the per item price in the shop, is it possible to change the ”/ pc” that is auto generated to something different? If so, where would I find this code in the php files.

What is the ETA on compatibility for Woocommerce 2.4.2?

Hey,

I love the theme but I seem to be having a problem with the Blog element. Whenever I try inserting any kind of Blog, Blog teaser, etc. in Visual Composer it gives me a blank page. All I can see is my header and main navigation, completely white below that (not even footer is visible). However, once I get rid of the blog element all my content comes back. I can’t seem to get my posts on any page, I have tried with new pages as well.

Note: It was working at one point but it seemed to have gotten killed somewhere along the way when I was creating new posts.

Thanks!

This live preview does not show up on my mobile phone. (iPhone 6+) Is this an oversight, or does this theme not support mobile?

Hello, I am having problems with saving my websites page, after I make couple of changes - either the permalink changes to some blurb - or none of the settings that are made like (disable breadcrumbs, enable title, ....) are saved upon Update. Can you help me out please ?

Hi friends, you might say when will the update for WooCommerce 2.4.x? The link to reset the password of my page WooCommerce account is not working properly.

Do you see the conflict of understanding?

[[ArtbeesSupport Author Team about 2 hours ago Flag

To all of our customers: Jupiter is not compatible with latest version of Woocommerce (version 2.4.2). Please do not update your Woocommerce installation till further notice. We will release a compatible version as soon as possible.

Thank you.

https://artbees.net/themes/artbees-care/]]

[[ArtbeesSupport Author Team about 7 hours ago Flag

2) Our theme is compatible with Woocommerce, It seems that you have a child theme that overrides old version of the files. You need to update Jupiter to version 4.3.2 and use new files of the updated Woocommerce on your Child Theme.]]