8337 comments found.
Why did not reply my message? Special Character problem. Remember it?
Here is the link:
http://i1067.photobucket.com/albums/u438/yeterulanyeter/Screen%20Shot%202015-08-12%20at%2013.55.02.pngMy other problem is on my blog page. Some of my post’s thumbnails are not completely elipse. http://www.barkinkilicaslan.com/blog/
I regenerate all images in site.
I hope response this message.
Thanks.
Hi
I wasn’t in office for a week so ylli may not reply to some technical problems.
Can you please let me know what exactly is causing special characters to not work and the screenshot provided doesn’t explain where is the issue.
As for the blog question, that is happening because your featured image is very wide and it have small height, so you need to change that image with an image that is more square for this particular blog with rounded images.
Or you can try this quick fix:
Just add the code below to Custom CSS
@media screen and (min-width: 1200px) {
.blog-holder .box-holder.blog-rounded .thumb {
height: 209px !important;
}
.blog-holder .box-holder .post-format .thumb a img {
height: 209px !important;
}
.blog-holder .box-holder.blog-rounded .post-format .hover-state {
height: 175px !Important;
}
}
.blog-holder .box-holder.blog-rounded .thumb a:after {
background-color: transparent;
}
Arlind
Hi Arlind. Thanks for reply. I will add this code. Special Character problem seems very clear on the screenshot. Focus on ’’?’’ and ’’?’’ letters. These are turkish characters and they are not same font with other characters.
I don’t see these characters, only question marks, also in themeforest they appear:
http://drops.laborator.co/1eoyQAm I doing anything wrong here?
Arlind
oops! ok then check out on the screenshot ’’g’’ and ’’s’’ which is different the other font.
Hi Barocopolo,
We think that we spoked with you last time about this problem, check our page it says “This author’s response time can be up to 2 business days.”
So please don’t be stupid, we will reply to our users one by one, you can threat us with your rating as much as you can, but we will reply to our users one-by-one again.
So please don’t play the rating game again if you want to reply to you.
Kind Regards,
—Ylli
Hi. There seems to be a bug on the widget. I’m missing the div line on the single portfolio page. Every other pages have them. See screenshot.
Have div:
https://www.dropbox.com/s/upejidnv78y1n52/Screenshot-2015-08-25-07.47_edit.jpg?dl=0Don’t have div:
https://www.dropbox.com/s/gjy00q4ctovqga3/Screenshot-2015-08-25-07.jpg_edit.jpg?dl=0Thanks.
on single portfolio page. https://www.dropbox.com/s/ju04tdz2tnlsb39/Screenshot-2015-08-25-13.59_edit.jpg?dl=0
Hi squair,
I see that the first problem is solved, as for the second issue, it looks like you have created that page through Visual Composer and not our pre-made styles, you must edit that text line on the VC and remove the padding left from it.
Kind Regards,
—Ylli
I checked and it’s the default row/block from VC so it shouldn’t have any padding to it. There’s no added property.
Hi squair,
Can you please add the code below to Custom CSS
body.single-portfolio .wpb_column.vc_column_container.vc_col-sm-6:first-child {
padding-left: 0px;
}
this maybe can bring you some troubles on the future, because we are editing core Visual Composer CSS.
P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread 
Kind Regards,
—Ylli
You are awesome! Thanks.
2. How do you make the featured image retina? Thanks.
Hi squair,
Can you please send us on email your site URL, and your WP credentials?
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
Kind Regards,
—Ylli
Email sent.
We will reply to your email soon.
Kind Regards,
—Ylli
Also: link is underlined on all pages except ‘portfolio’ page.
Underlined link: https://www.dropbox.com/s/dnswd84ekjq2nss/Screenshot%202015-08-25%2015.03.48_edit.jpg?dl=0
Portfolio page menu link not underlined: https://www.dropbox.com/s/7tg58ag2a3y17lh/Screenshot%202015-08-25%2015.04.33_edit.jpg?dl=0Kalium demo is also affected by this bug.
Thanks.
Hi squair
After checking the site (the underlines problem), I saw that issue. It is quite weird how that happens, we will try to fix this in the next release.
I think the problem is related more to wordpress configuration but I will check if I can do anything about this.
Arlind
Hi. Any word on getting the ‘Featured Image’ to be retina? I’ve already sent you guys an email with login credentials. Thanks.
Hi there,
I managed to fix this
Kind Regards,
Art
Great! Thanks.
1. I still need to figure out how to remove the text-direction on my links 2. Would like them to stay blue when the page is active 3. MOST IMPORTANT When you scroll up and my main nav hits the top of page it changes the color to my menu changes #00b19e 4. When you click my logo for a second my color changes to a darker version of #00b19e
I REALLY need to get this fixed. please help
so i kind of fixed a few issues, I replaced all #00b19e in the css file to #000000 Let me know if this is a good resolution. Thanks!
Hi csilva101,
1— I’m sorry but i think that i don’t understand you, you want to remove the line that moves when you hover the links?
2— Can you please add the code below to Custom CSS
.current-menu-item a {
color: blue !Important;
}
.current-menu-item a:after {
background-color: blue !Important;
}
3— Hmm i didn’t encountered this problem, have you fixed it?
4— Can you please demonstrate this to us with a video because i’m not seeing this problem.
Kind Regards,
—Ylli
My lightbox portfolio gallery has stopped working after we moved to a new host. When I click on an image, it opened a new window instead of lightbox gallery, how can I fix this?
Hi phuongtruong,
Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution
Kind Regards,
—Ylli
Hello,
Can you please tell me where I can define the Y position for Sticky Menu to fade-in a background, reduce logo size, etc? Just in which file this timings are set, and where can I edit them? I’ve looked all over kalium-custom.js and can’t find this. Or is this Y position defined at scrollMonitor.js?? If so, in which line/section of the file?
Thank you very much
Hi epiforma
If you want to change the time when sticky menu event is fired, then go to Theme Options > Header and Menu, on sticky menu options check this option:
http://drops.laborator.co/18FpyIf you want to edit this in file, then open this file:
wp-content/themes/kalium/assets/js/joinable-scripts/sticky-menu.js
But the code of this file is compiled in
kalium/assets/js/joinable.min.js
Respectively joinable.js which joins many js files and compiles them:
// @codekit-prepend "joinable-scripts/jquery.hoverIntent.js" // @codekit-prepend "joinable-scripts/perfect-scrollbar.jquery.js" // @codekit-prepend "joinable-scripts/scrollMonitor.js" // @codekit-prepend "joinable-scripts/imagesloaded.pkgd.js" // @codekit-prepend "joinable-scripts/coming-soon.js" // @codekit-prepend "joinable-scripts/wow.js" // @codekit-prepend "joinable-scripts/touch-events.js" // @codekit-prepend "joinable-scripts/dribbble.js" // @codekit-prepend "joinable-scripts/jquery.actual.js" // @codekit-prepend "joinable-scripts/url-params.js" // @codekit-prepend "joinable-scripts/sticky-menu.js" // @codekit-prepend "joinable-scripts/typed.js" // @codekit-prepend "joinable-scripts/requestAnimationFrame.js" // @codekit-prepend "joinable-scripts/macKeys.js" // @codekit-prepend "joinable-scripts/enquire.js" // @codekit-prepend "joinable-scripts/jquery.matchHeight.js" // @codekit-prepend "joinable-scripts/ScrollToPlugin.js"
Use CodeKit to generate joinable.min.js file.
Arlind
Hi, can I order my portfolio projects manually? In portfolio item settings I can try to set “ID” but in every project I don’t find this label…
thanks max
Fantastic!! Thanks a lot!!!!
You’re welcome
Kind Regards,
Art
Hello, I was asking about contact form, how to find it?Because there is only default and portfolio template in the theme.Thank you
also I want to know how to arrange pages not in alphabetical order. I have Taxonomy order plugin but it works only with posts. Thank you
Hi pauliuslatakas,
The contact form is located in the Visual Composer elements, when you add a new element there is a module “Contact Form” which you can add and customize in any page then.
Regarding your second question, you can try and use a ordering plugin such as the Post Types Order
Kind Regards,
Art
Hello, I didn’t have the “contact form” module in the Visual Composer. Then I installed “contact form maker” plugin by WebDorado. It worked, but I need this particular template – http://themes.laborator.co/#theme=kalium (Contact 3) How to add it?
Regarding your second answer – Post Types Order works only with posts, and I need to reorder PAGES,(portfolio, about us, contacts…..) not posts. How to do it?
Thank you very much
Hi pauliuslatakas,
You don’t need to install a plugin to create contact page, can you please send us your site URL and your WP credentials on email please?
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
P.P.S: Hope that you are using our latest update of Kalium, currently 1.5.1.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure
Kind Regards,
—Ylli
Hello, how to get this Contact form?(especially the map) http://themes.laborator.co/#theme=kalium
Is it suppose to be the page template (there is only default and portfolio template) or you need to install some plugin? Thank you in advance
Hi taure_vyno,
It is part of the theme
Kind Regards,
—Ylli
oh, how to find that form then? :0>
Hi taure_vyno,
Can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.
Kind Regards,
—Ylli
Hi there,
What seems like a simple question is taking me hours to figure out.
christysilva.dreamhosters.com
I would like my main nav to be black when first loaded. Then when you hover/mouse over my logo or nav the color would change to #0213ff with a strike through When the link is active / the nav stays in above state. Logo stays black.
Please help? I’ve tried a couple of css and nothing has worked.
also wanted to add that my main nav is showing your theme green even after I changed this setting in the Cms. In both my logo and links.
Thanks!
Hi csilva101,
I think that we have replied to this comment 30 min ago on another thread.
P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread
Kind Regards,
—Ylli
Thank you for the quick response!
Where do i change the footer text? It says the following now:
“kalium. we are a multi functional agency, we love good things and great design.(…)”
Hi alexrx,
Just go to WP Dashboard > Appearance > Widgets > Footer Widgets
Kind Regards,
—Ylli
Hi there,
What seems like a simple question is taking me hours to figure out.
christysilva.dreamhosters.com
I would like my main nav to be black when first loaded. Then when you hover/mouse over the nav would change to #0213ff with a strike through When the link is active it goes back to black.
Please help? I’ve tried a couple of css and nothing has worked.
also wanted to add that my main nav is showing your theme green even after I changed this setting in the cms.
Hi ChristySilva, can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.
Kind Regards,
—Ylli
Hi there I’m working with the layer slider (revolution slider didn’t show, also after second fresh wordpress install).
Problem is, when the slider loops to the beginning an old logo of Kalium shows. How do I get rid of that? Emtpying the cache, using other browser doesn’t work.
Plus: how do I influence the light or dark main navigation in every slide? Is it to be found in the layer slider options or in the page options?
http://eberhar4.myhostpoint.ch/wordpress/Thanks!
Caspar
Hi Caspar,
Revolution slider had problems with the Wordpress 4.3 that has been released last week.
Fortunately RS has pushed a new update that fixes this problem, so we will update Kalium this week with the latest version of RS and this problem will be fixed
As for the Layer Slider problem, can you please send us email with your site URL and WP credentials?
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
Kind Regards,
—Ylli
Hi, first of all thanks for this great themes. I have a question regarding the home site. I installed the agency demo content and did the setup. Now i would like to get a full size background like in this “main demo” (http://demo.kaliumtheme.com/main ).
Is there a way to change it without having to change the demo content and loose all adjustements?
Thanks in advance!
Hi alexrx,
We have achieved that with the Revolution Slider, you can use Revolution Slider or Layer Slider to do the same layout on your home page.
Kind Regards,
—Ylli
Hi. Wanted to get everything updated today with my site and WP. First downloaded current kalium theme to desktop as backup. Then updated WP to 4.3, then using Envato Toolkit updated the theme, then updated plugins. After plugin update I am getting “Briefly unavailable for scheduled maintenance”. Can’t even get to main WP login page. Did I miss something?
Of course right after I sent this, it started showing. But not correctly. Home page uses revolution slider full screen video. http://kvleditorial.com
Fatal error: Call to undefined function vc_map_get_attributes() in /home3/kellyv/public_html/wp-content/themes/kalium/vc_templates/vc_row.php on line 21
Shoot. Updated plugins via Toolkit. Now working. But did mess up one of my pages. Will have to do some reworking. Never mind!
Hi kvl123,
Glad to hear that the problem is now fixed.
That problem was coming because you had an old version of Visual Composer
Kind Regards,
—Ylli
Hi Nice theme! I have a problem with the revolution slider – it doesn’t show. Layer slider works though..
http://konstantin.eberhar4.myhostpoint.ch/wordpress/Any ideas?
Best regards Caspar
Hi Caspar,
We will release a new version on Monday-Tuesday with the latest version of Revolution Slider, who fixes the problem with Revolution Slider on the latest version of Wordpress 4.3
Kind Regards,
—Ylli
thanks!
Glad to hear that
Kind Regards,
—Ylli
Hi there again! one last question
http://www.christysilva.dreamhosters.com/portfolio/mhart/on this project I am using PNG’s that have a transparent background. When I add to my site the PNG create some a background color. I would like my images to match the color of the background which is #f2f2f2. Can you please let me know how to fix? Thanks!!!
Hi Christy,
Can you please add the code below to Custom CSS
.image-placeholder {
background: #F2F2F2 !important;
}
P.S: Nice projects 
Kind Regards,
—Ylli
Hi there, How can I delete the image reveal effect? I have the agency theme, with the Columned Portfolio and the Full-width gallery. There are two options of image reveal: 1. Fade 2. Slide and Fade
But I don’t want to use any fade effect, just display the image right away.
Also I want my nav to stick to the page always and right now its working on the homepage but on some projects the nav disappears. ex: http://www.christysilva.dreamhosters.com/portfolio/mhart/
Thank you!
Hi csilva101,
1— We use Lazy Load there. Lazy Load delays loading of images in long web pages. Images outside of viewport are not loaded until user scrolls to them. I’m afraid that is impossible to disable it now.
2— I see that you have solved the problem now, you just need to choose Header Option when you edit that page.
Kind Regards,
—Ylli
Hi again csilva101,
1. We tried this again and we think that we found a solution
Download this file http://drops.laborator.co/1hSwJ+
then go to the inc folder and replace laborator_functions.php with the new file.
P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, ( if you don’t know how, just open this link )
Kind Regards,
—Ylli
Will def write a great review!! I added it and Im 99% sure it worked. Thank!
Hi csilva101,
Glad to hear that, but we don’t see the review yet
Kind Regards,
—Ylli
Hi Team,
maybe there´s already an answer to my question but i dont find any. How can i update the the without losing my customization? I updated it very easy with envato toolkit last time but have to start after it from the begining with the custom stuff..
Looking forward to hear from you.. Thank you cheers, Yougen
Hi Yougen,
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins
you can learn this easy step-by-step procedure
If you edit core theme files, it’s better to activate child theme, because all the modifications that you made are applied only on the child theme, in this case main theme will be untouched.
PS : Please be aware as by doing customization if something happens like miss-editing files the responsibility is yours and we wont support you on finding the problem.
Kind Regards,
—Ylli
Hi Yill,
no no – i mean the customization in the theme options – not modifications in Main-Theme.
Everytime after using the Envato toolkit all my theme-settings are gone – everythings on default that´s my problem.. How can i do updates without losing my settings and options?
Cheers Yougeen
Hi Yougeen,
We haven’t heart about this problem before.
When you update your theme options will be untouched, if they are not as they where before update, can you just go to Theme Options and click Save All Changes button and check if they are like before.
Kind Regards,
—Ylli
Hello,
i try to custom menu on my site : http://www.surasakittirit.com . i want ul class"sub-menu" width equal to ul class "menu" . How can i fix it?Thanks
Chakrit
Hi Chakrit,
Can you please add the code below to Custom CSS
.main-header.menu-type-standard-menu .standard-menu-container div.menu>ul li, .main-header.menu-type-standard-menu .standard-menu-container ul.menu li {
margin-left: -20px !important;
}
Kind Regards,
—Ylli
sorry , i mean like this http://surasakittirit.com/Screen%20Shot%202558-08-24%20at%208.58.01%20PM.png
how can i fixed it?
Hi chakiss,
Can you please add the code below to Custom CSS
.main-header.menu-type-standard-menu .standard-menu-container div.menu>ul ul, .main-header.menu-type-standard-menu .standard-menu-container ul.menu ul {
width: 700px !important;
}
Kind Regards,
—Ylli
not like this. like this http://surasakittirit.com/Screen%20Shot%202558-08-24%20at%208.58.01%20PM.png i want sub menu expand over all left to right of content.
please tell me how to do that. i spend more time to try to custom this issue.
Hi chakiss,
I’m sorry but this is not possible to do with our theme menu, if you want to achieve that you must try any plugin that does it, for example UberMenu.
PS : Please be aware as by doing customization if something happens like miss-editing files the responsibility is yours and we wont support you on finding the problem, as we are only guiding you how to get the results you need and we can’t give support for third party plugins.
Thank you for your understanding
Kind Regards,
—Ylli
Thank you ^^
Glad to hear that
Kind Regards,
—Ylli
Hello,
Can you tell me if I can use the ‘slick-gallery’ available for the product page of the Kalium Woo Commerce Shop on any page of the theme – I’m not creating a store on my website – the gallery is for a stack of pages and my client has asked for a simple image gallery with thumbs underneath?
I asked if this was possible actually before purchasing and was told the page elements were very flexible but the option doesn’t seem to be available.
Thanks!
Deborah
Hi Deborah
The “slick” gallery option is not added to the theme yet, however you can use some of the carousels provided by Visual Composer developers.
The carousel type you are talking about is only supported on shop page and not on others, but I have added this on our todo list and will do the best to implement this feature asap.
Arlind
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