26721 comments found.
Whats the font used in bridge 3 example? I can’t find it anywhere
Hi,
The font used in this demo is the Raleway font.
Qode
Hi
I have a site using your theme that has a layerslider with sound that works perfectly on desktops/laptops etc but on mobiles and ipads etc the sound doesnt work.. is there a setting somewhere (that i can’t find) that i need to check in order to allow sound on mobile?
I have also added a page using the <audio> tag that plays sound on pageload, again this works perfectly on desktop/laptop but not mobile/tablet
Any help would be much appreiated
Hi,
Could you please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and see what they can do to help.
Qode
Hi guys—Do you have any demos of the “Portfolio List” element on Visual Composer? I cannot seem to find it on your main demo site. Thanks!
Hi,
You can see a demo of the portfolio list at the following link: http://demo.qodeinteractive.com/bridge/portfolio/with-text/four-columns-wide/
You can also see variations of the portfolio list by hovering over the “Work” menu item in the main menu and then selecting the portfolio list you would like to view.
Hope this is helpful.
Qode
Hey… sorry to bother! I can not find the option that allows the menu to appear at a certain distance of the top of the page, after scrolling the page, in pixel. Looking .. but I can not find that option. Sorry about my poor english 
Hi,
If you would like to set this option globally, then you can find it in Qode Options > Header > Scroll Amount for Sticky (please note that you have to use one of the sticky header types for this option to be enabled): http://screencast.com/t/rGUymRMir
And if you would like to set it from page to page, you can find it on the page options under Qode Header > Scroll Amount for Sticky Header Appearance: http://screencast.com/t/LvufyawjRSz6
The number you set in these fields will define how many pixels you need to scroll down the page before the sticky header appears.
Hope this is helpful.
Qode
Stickyyyyyyyyyyyy ! Shame on me.. Sorry to bother. But, thank you very much for your help.
You’re welcome, glad we could help. 
Qode
When i select sticky, the menu go to the top (without any space or top padding). But, when i select fixed, i have space (like top padding 35 pixels) from top. How can i add this space with sticky plz?
Hi,
Could you please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site so our support team can take a closer look at this issue and see what they can do to help.
Qode
Hello! How do I create a white or grey band behind my white text over a picture? The text is illegible without something behind it… Thanks!
Hi,
Could you please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help.
Qode
i can’t access your live demo – 500 Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, system-messages@zerolag.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Hi,
Thanks for the note. Unfortunately we are experiencing some server issues, but our team is working on the issue and the demo should be up again very soon.
Qode
Why is it that Qode Image Slider doesn’t show images. I have Qode Image Slider in an accordion, and no images are appearing. Frustrating!
Hi,
Please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.
Qode
Cool – ticket submitted
Our support team will get back to you as soon as possible.
Qode
Private Ticket #516242??
They’ve responded to the wrong ticket.
Hi,
We have just assigned your ticket to a member of our support team. They will take a look and get back to you as soon as possible.
Qode
Hi – can you tell me please how to stop my logo from enlarging in the sticky header? I’d like it to remain the same or smaller than the logo at the top of my page – using Fixed Advanced option. When scrolling down, nothing I do can control the size of the logo in the sticky header area?
Hi,
The logo size is defined by your header height, so if you would like your logo to remain the same size on scroll, please go to Qode Options > Header and make sure that the values in the “Header Height” Initial and After Scroll fields are the same: http://screencast.com/t/jjYv4ByYHDws
If this doesn’t help, please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.
Qode
Trying to figure out how to add links to the ‘animated icons’ widget. it looks like it won’t accept a link, href, or other alternatives. any suggestions?
Hi,
Unfortunately there is no option in our theme to add a link to the “animated icons with text” element.
Qode
Hello – thanks so much for the great theme and support.
I had a quick question about layout and created a short video to show a couple of examples of what I’m hoping to accomplish. http://www.screencast.com/t/QhBgWFwO8Y0
Can you please let me know if this is possible and if so, can you please give me some direction on how to do it?
Thank you for your help!
Tom
Hi,
Thanks for the kind words.
Unfortunately this is not an option in our theme.
Qode
Hi Guys
Excellent theme, but I have one issue:
I want to activate the side area, and I have done so under the header instructions but it still does not appear (no hamburger icon either). When I activate the full-screen menu that works but the side area does not work for some reason.
Does the side area only work if certain demos are installed?
Hi,
the side area should work regardless of the demo installed. Please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.
Qode
I opened a ticket #516781
Hi,
We have assigned your ticket to a member of our support team. They will take a look and get back to you as soon as possible.
Qode
Hello Guys…i sent you a some question also maybe need some help or changes through support ticket..please get back ASAP…thanks
Hi,
If you have already submitted a ticket to our support forum, please send us your ticket ID here so we can assign your ticket to a member of our support team.
Qode
Ticket #515675
Hi,
We have assigned your ticket to a member of our support team. They will take a look and get back to you as soon as possible.
Qode
and one thing, why your theme files in the public directory HMTL consuming almost 100 Mb of space? even I also delete all pages in wordpress but still a 100 Mb file. I do not know where else to be deleted in the public HTML..
you need me to provide cpanel ?
Hi,
Please add this issue to your ticket and include FTP access, so our support team can take a closer look and see what they can do to help.
Qode
Hi guys, there is problem with Qode Fullscreen Slider on Microsoft Edge browser. When you scroll down to the sections below, the layout breaks. I read somewhere that the Edge browser is supposed to comply with web-standards. You can see the problem for example here: http://demo.qodeinteractive.com/bridge4/ or here: http://demo.qodeinteractive.com/bridge/ Please come up with a fix in the next update.
Hi,
Could you please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site so our support team can take a closer look at this issue and see what they can do to help.
Qode
Hi, I don’t think there is a need for a link to my site, because your demo site has this problem too. Exactly the same. If you open your demo in Microsoft Edge on Windows 10 you will see what I mean. The slider has some issues in Microsoft Edge, that’s it. It is not about my site.
Hi,
Thanks for the note. We have forwarded this issue to our development team for further inspection.
Qode
Thank you for this awesome theme!
Does this theme support RTL 100% ?
Is there any live demo or screenshot for RTL?
Thank you very much
Hi,
Thanks for the kind words.
Unfortunately we don’t have a demo with RTL displayed, but our theme does have RTL compatibility.
Qode
Hello, I was trying to insert youtube video in header slider using QODE SLIDER but its not working can see video its just showing me loading bubble of theme.
Hi,
Unfortunately the Qode Slider does not support YouTube videos. The videos in the Qode Slider need to be self hosted. If you would like to create a slider with YouTube videos you can do so with the LayerSlider plugin which is included in our theme.
Qode
Hello, I purchased this theme and tried to install in wrodpress, but its giving me error message saying ‘Missing Temporary Folder’.
Can you help me get rid of this error. Thanks
Hi,
Could you please submit a ticket to our support forum at https://qode.ticksy.com/ so our support team can take a closer look at this issue and see what they can do to help.
Qode
Hi, Thanks for setting up such a wonderful theme. I was able to get my site running in 2 days .
Would appreciate help on some of the issues that I am facing. My site is Live at : http://www.ramitbatra.com
1) The header/menu is just really frustrating. The changes don’t reflect at all. Maybe something is broken? I want it to look like the demo that I imported : http://demo.qodeinteractive.com/bridge10/
2) The portfolio section is a mess too. I need it to be a simple Gallery with Left/right controls : http://demo.qodeinteractive.com/bridge10/portfolio_page/der-spiegel-cover-art/ But I am not able to achieve that.
Can you please help me with these.
Thanks already
New issue : 3) My blog landing page is all messed up with the Menu Bar overlap – please help : http://www.ramitbatra.com/blog/
Hi,
Could you please submit a ticket to our support forum at https://qode.ticksy.com/ so our support team can take a look at these issues and see what they can do to help.
Qode
Hello, I set up a page with all full screen sections like demo41, however, when viewing on firefox and safari I also have the traditional righthand browser scrolling option and can’t figure out how to remove it. The demo41 has no browser scrolling option which I really like. Any idea on how to remove this? Thanks!
Hi,
Please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site, so our support team can take a closer look and see what they can do to help.
Qode
Is there a way to set the Qode Slider slides to a random order. Maybe through custom CSS or something? Thanks in advance guys!
Hi,
Could you please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.
Qode
how to make blog archive images clickable?
Hi,
Please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site, so our support team can take a closer look and see what they can do to help.
Qode
