23226 comments found.
My master slider just stopped working out of no where.
Please send me wp admin and ftp accounts. Let me check.
Hello, how can I change/delete the content in the banner area, i.e. just below the menu, where you have 3 banners with “FREE SHIPPING & RETURN” and so on (I am referring to your demo version http://newsmartwave.net/wordpress/porto/demo1/
Thanks, Max
Please edit “Top Ads” in Blocks on admin sidebar. When edit the home page, you can see “Content Top” is “top-ads” in View Options. This is a block slug name of “Top Ads”.
Please add an option to choose different menus for the taxonomies (for example i want to show one menu on the product categories and another menu on the portfolio cats)
Hi, We will consider your suggestion and implement in next release.
Thanks a lot. Porto is the best WP Theme 
Could you leave a rate on themeforest downloads page? Thank you!
After update to new version the mini cart is not working in Google Chrome please help. www.smartprotection.ro
Hi, I checked your site on chrome. Please check again after refresh browser cache.
all pages blanked after upgrade v2.5
Hi, Please update visual composer plugin to version 4.7.
Thx Marcellino
Problem solved. VC needs to be v4.7.
I just upgraded the theme to it’s latest version and LOST ALL OF MY WORK!!! Is this for real???? I have upgraded themes all of the time and never lost any of my work -
Please check after update the plugins.
Where can I find the license code for VC Plugin?
You couldn’t activate the license and can use visual composer plugin in porto theme. If you want to activate the license, you should purchase this plugin on codecanyon. You can reference documentation faqs page for updating the plugins.
You told me I need to update my plugins, so I went to go update the VC Composer plugin and it says there is not update available yet it says it needs to be updated?? Is this for real?
You can update the plugins in Appearance > Install Plugins on admin sidebar. If you couldn’t update the plugins, Please send me wp admin and ftp account through support page. Let me check.
I can’t update the plugin for Visual Composer – Ok I’ll send you FTP credentials right now through support
Just sent them through a support ticket
How do we update the theme to the latest version just released – without overwriting anything?
Thanks for using Porto.
Could you please follow document instruction how to update theme version?
Hi, You should backup db and source files before update. After update theme, please regenerate default css files and update the required plugins in Appearance > Install Plugins.
Looks like others are following those instructions and still losing their work -> can anyone confirm after updating they did not lose their work???
Hi, You should merge the files using the merge tool.
Hi, I hope to you use porto child theme and add the changed file in child theme.
Is there any way to have a dummy image load where the Master Slider goes until it fully loads? I really don’t like how the formatting of the site is broken until the plugin loads.
Hi, When edit the slider, please check the image items. I think some images are missing. You can find master slider dummy data in Theme Package/Dummy Data.
I used ftp to install the theme. The theme was having so many problems with the pages I had already created that I tried to deactivate the theme. Now my wordpress admin pages are all blank: http://www.jonesandjonesdesign.org/wordpress/wp-admin/
I checked wp admin but didn’t found the blank issue.
Hi,
I just sent you a message asking how to update to the latest version.
Many thanks, Best regards.
The original Porto wordpress theme was removed permanently due to lack customer service, and this is completely new different with old one. You should contact the author Spyropress to get support for previous version.
I can’t seem to get the theme to install. I tried on my site and always got an error: Are you sure you want to do this? Try again. So I used it on another domain and installed wordpress for the first time. I again tried to install the theme and got the same error.
Please send me wp admin and ftp accounts. Let me check.
Hi, thank u for best theme, My home page have white space in demo 3 . How can i remove it?
Please contact us through purchased account.
I sent you. Please check it…
I am having two problems. 1) I bought the porto theme a few years back. It was removed from ThemeForest and then added back. Why was I required to repurchase the latest version. I thought updates were free. 2) I am unable to upload the latest version to my wordpress. Anyone else having issues?
Thanks for using Porto.
1) The original Porto wordpress theme was removed permanently due to lack customer service, and this one is complete new one, different with original.
2) You need to install everything again, it does not compatible with old Porto theme from Spyropress.
Regards, SW-THEMES
I have tried installing everything again and I just get errors. I deleted the original themes. Is there anything else I need to do?
My website is dead in the water. I get an error every time I try to upload the theme
Please send me wp admin and ftp accounts. Let me check.
Do you have a way for me to send this so that the whole word doesn’t have my info?
Hello, I am loving this theme so far. I do have two small issues I’d like some help with.
First, we have a FancyText below our slider on the homepage. When the page initially loads, the FancyText box is huge (I am assuming to make room for all the text that will be shown. Is there a fix for this? You can see this at: www.emulat3d.com
Second, the included gallery is really nice, but doesn’t seem to work great on mobile – especially portrait mode. When you click on a gallery picture it displays at about a 1/3 of the screen space. Then when you hit full screen, it sizes up far larger than the display is capable of. Is there an easy way to adjust this? You can see an example of this here: http://www.emulat3d.com/#Replica_Gallery
Thanks!
ack, I forgot one more thing. Sometimes the FancyText box will show the same text string multiple times in a row. Ex: Graduation, Weddings, Sports, Sports, Sports, Sports, Anniversaries.
Hi, 1. This is ultimate addons plugin issue so I don’t have a solution. 2. Could you use vc single image shortcodes? You can see the lightbox option. You can show the gallery like http://newsmartwave.net/wordpress/porto/shortcodes/lightboxes/ 3. Sorry, I didn’t checked this issue in porto theme and I don’t have a solution. We are going to embed again ultimate addons plugin. Please check again after update porto theme and this plugin. Will be approve today or tomorrow.
Thanks! I was able to fix the gallery issue by using the single image shortcode in the advanced carousel. Thanks!
I’ve pinged the creators of FancyText to see if they can provide any assistance.
Thanks for using Porto.
Could you please contact us through profile page?
Pre-Purchase question: a friend installed this theme and it’s awesome and I thought wow, I could buy this and use for a client. He actually called me to see a problem he’s facing: the header covers part of the master slider when we set the banner type to slider, then set its position to below header and select master slider 1 boxed. Even if we use the slider widget from visual composer, the header still covers part of the slider.
Could you please contact us through purchased account with the site access?
Hi just trying to find a Dark theme looking at your demo it has dark but only on front end do you have a dark option for ecoomerce options how do i get it just want to make sure before i purchase thanks
We do not have dark demo for ecommerce versions, but you can use it without any problem. We guarantee 
I’m trying to impliment the “Big Icons” for tabs. However, the options are not the same from demo version. When I look at the VC for /shortcodes/tabs. it says “You are using outdated element, it is deprecated since version 4.6” Please help
Hi, We customize styles and add more params in tabs shortcode of visual composer old version. We tried to customize a new tabs shortcode but didn’t found a solution how to change. Sorry, could you use a deprecated vc tabs shortcode continuously. I tested this shortcode in vc new version and it’s working well.
I am evaluating theme and want to buy tomorrow. It can enter a contact form 7 in “modal bootstrap” in the menu links?
Look image:
http://www.awesomescreenshot.com/image/526344/4a00f27a8897463246e3a0d48394dc3fHi, It’s impossible. Porto theme don’t have this feature. Thanks.