Hi alexschneider,

For sure, we will include Visual Composer 4.7 on the next version of Kalium

Kind Regards,
—Ylli

Hi larinunes,

We will fix the link on the next update

If you need them now, you can download from this link (link will self destruct after 24 hours)

Kind Regards,
—Ylli

Hi Chris,

Can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

Kind Regards,
—Ylli

Hi Ylli, thank you for replying. I haven’t bought the theme (yet)! I am looking for a theme that can provide what I ask for in the 3 questions, hence the post without “Purchased”

I don’t ask for the actual solutions, I just ask whether it is possible or not with your theme? I will happily buy it if “yes”

Kind regards Chris

Hi Chris,

1— That is because of Bootstrap used on the theme, Bootstrap uses grid layout and the default padding is 15px on each side of the box.

2— You must tell us where exactly on our theme you plan to do this, and we will tell you if that is possible or not.

3— We don’t include any Soundcloud plugin in Kalium but we have seen some users sites that use Soundcloud and i assume that the plugins works fine. Example http://wee.reviews/albums/kathryn-williams-hypoxia

Kind Regards,
—Ylli

Hi there,

We tested your site in three different devices and three different browsers, in Mac and Windows and we did a video recording for it:

Also a good thing to mention is that the Safari browser is really bad in caching, you will need to hard delete the cache every time.

Kind Regards,
Art

Love the dedication guys, thanks for the help but I may have confused you. Let me rephrase…

I have it set to “Thumbnails with visible titles”. How comes the index (besides the very last post if you let them all load) show something different?

The Home and Portfolio are independent from each other and to get the items in home show just like in the portfolio you have to edit the element via Visual Composer and set the titles inside again.

Anyway, can you re-send us your login credentials via e-mail so we can login and try to fix it.

Kind Regards,
Art

Hi there,

The second link you posted is not working, can you check it again.

Kind Regards,
Art

Basicly I want to show a caption of the image when I hover over the image, where to set them on, from the first link above

Ah, now I understand.

I am sorry but the caption is not available for this type of portfolio because of the carousel we couldn’t add the caption there.

Kind Regards,
Art

Yes I would like to implement the changing menu. Also, Thank you! JF

• Colorchanging of logo en menu. Kr. JF

Can you write us in that e-mail you sent us in which slide you want to be white and in which to be black.

Kind Regards,
Art

Hi juyoungkimgold1,

Always glad to hear those words from our clients

To change the Auto-text element from the header, just follow this procedure (i will attach images to understand it easily)

I assume that you are using Agency demo:

(view large version) Go to that page that you have the auto type element and click “Edit”

(view large version) Press the pencil icon.

(view large version) There you can edit the Auto Type element.

I think that it is easy procedure and it will not be problem for you

P.S: We saw that you have rated us with 4 stars with this reason “Customer support is very slowwwwwwwww….”

I have to mention that our support policy is described on the comments section

(view large version)

You have wrote us on weekend, that why you have not gotten any response until now, on Monday.

Hope that this explanation is understandable for you and you will increase your rating, have a nice day =)

Kind Regards,
—Ylli

Hi juyoungkimgold1,

Recently we saw that you have rated our theme Kalium with 4 stars, and your comment was “Customer support is very slowwwwwwwww….”.

Can you please tell us what problem do you have with our theme? As you see we are continuously updating Kalium with new features, updates, compatibility issues with other plugins and other things even that it has been time that we created this theme.

When any client rate us with low stars we think that it will not contribute so much on our product improvement.

We kindly ask you if you can increase your rating on our theme?

If not, at least tell us what we need to improve to make our product more sophisticated to meet your needs.

Hope that you will reply us soon

Kind Regards,
Ylli from Laborator

Hi juyoungkimgold1,

Did you have time to read our message please?

Cheers!
—Ylli

The top css property of is calculated wrong, from what i’m seeing.

div class=”isotope-item bw12 with-padding” style=”position: absolute; left: 0px; top: 1670px;”

element.style { position: absolute; left: 0px; top: 1670px; }

The previous post has the top set to 1600px. So obviously that at 1670px the second post is going to overlap since they have absolute positioning.

Maybe this is a good starting point in your investigation.

So, I was looking in the code where you guys set the top for that div and could not find it, but i cam across this line of code: laborator_show_image_placeholder($post_thumbnail_id, $thumb_size, ’’, $blog_post_list_lazy_load);. This made me remember that there is a lazy loading option in the theme settings. So I enabled it and now the posts first appear as placeholders and then the images are loaded. This way the top css property is calculated correctly and the post no longer overlap. However, the problem still persists for those of us who do not want lazy loading. So please keep looking into it.

Hi dustyenterprise,

Good find, when the Lazy Load is off from the theme options, it creates this problem. Good find.

We will write this problem on our To-Do list, and we hope that we can fix it for the next update.

Until then, maybe you can enable Lazy Loading.

Thank you for finding this *bug

Kind Regards,
—Ylli

Hi Nerian,

When you are on mobile view on Kalium, the menu will open from the left side, that is the best alternative for sites of those kind.

Kind Regards,
—Ylli

Yeah i understand that, but since im having some important widgets that are removed because of that it’s not that simple. Can i somehow add text to the mobile menu apart from page titles?

Thanks for the fast response!

Hi Nerian,

Did you had widgets on header?

Can you please write us your site URL here on comments please?

Kind Regards,
—Ylli

Hi Nakkeeran,

We are happy to hear these kind words from our customers, we will always try to make it better and better .

The problem which you stated is a known issue for us because other people reported this also, I have talked with the developer and he said that the method he used for the filter does not allow any other way to be implemented so for now I don’t think that we will do anything to fix it but in the future updates maybe we will start to implement a new method which will allow to change the order.

Kind Regards,
Art

Hi dustyenterprise,

Nice, so the problem is fixed now, right?

Kind Regards,
—Ylli

Yes, its fixed now.

Great news

Cheers!
—Ylli

Nevermind, I found out where to do that. thanks—another question, apparently my client cannot see the portfolio titles, underneath each large thumbnail image on the main portfolio page. Is this an issue in IE10 or IE? Can you help with this?

Hi there,

Are you sure you have set the right Portfolio Type? There are many types for the portfolio and one of them does not show the titles below the images but inside them.

Kind Regards,
Art

Hi there,

Can you be more specific please, do you have any screenshots of the problem or when is it happening?

Kind Regards,
Art

Hi csilva101,

Can you please add the code below to Custom CSS

@media screen and (min-width: 1200px) {
    .container {
        width: 1800px !important;
    }
}

Please be more patient, we accept more than 100 tickets per day, we reply to all, and see them all, but sometimes they take us more time, based on their difficulty.

Kind Regards,
—Ylli

i figured it out. thank youuuuuuu

Hi phaedon,

Glad to hear that

P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, ( if you don’t know how, just open this link )

Kind Regards,
—Ylli

Hi

I guess that the characters are causing this issue. So instead of this ×* type plain *x and then try again.

Also do not forget to regenerate thumbnails after saving this setting, it should work.

Arlind

Thanks Arlind, that was a copy and paste mistake. In the theme i used the character x and not ×

Where can i regenerate the thumbnails after saving this setting? I didnt regenerate anything so maybe thats the problem.

Greeting

Hi there,

Get this plugin and put it in action after you’ve done the changes, wait until the whole process is completed and check your site again.

Kind Regards,
Art

Hi nobyone,

Sorry about that, we have put the new link on that file and it will be updated on the next theme update

If you want to download them, you can get them fom this link (link will be self destruct after 24 hours)

Kind Regards,
—Ylli

Hi Ylli I’m very curious about the next update. Mostly of the new photograph template. Thanks again! Bests N

Hi nobyone,

Glad to hear that but the next update will not include our photography demo.

Kind Regards,
—Ylli

Hi Budka,

1— If you are refering “Carousel” for the slider on the top of your homepage, you can configure it from the Layer Slider or Revolution Slider settings (based from which are you using) on their options.

2— Art will reply you as soon as he see your email, we accept more than 100 tickets per day, and it’s very hard to reply all for one day.

3— That is how the slider (plugin) works, we don’t know any solution for that.

Kind Regards,
—Ylli

Hi Ylli,

Thank you very much! Best regards,

Budka

Glad to hear that Budka

Kind Regards,
—Ylli

Hi radek3000,

I’m sorry but i think that i can’t understand your request, can you please be more specific?

Also can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution

Kind Regards,
—Ylli

Hi Rovereta,

We will update Kalium early next week, and it will be fully compatible with the latest version of Wordpress 4.3

Kind Regards,
—Ylli