26721 comments found.
Hi there. When using ‘Full Screen Sections’ template, I want to have an image gallery background on the slide with text over the rotating images. How can I do this?
Hi,
If I understood correctly, you would like a full screen section with an image slider inside it and some text over each image. You might be able to achieve this using the LayerSlider plugin. You can do this by first creating a LayerSlider, and then adding the LayerSlider shortcode to your full screen section.
However, if you meant to create an actual image gallery (not a slider) with multiple images displayed at the same time on the full screen section, you could achieve this by using the Image with Text Over shortcode and adding multiple Image with Text Over elements to your full screen section.
Qode
Trying to activate the Visual Composer plugin for a multisite installation and it breaks the site.
Hi,
Please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and see what they can do to help.
Qode
Submitted a ticket, thanks.
You’re welcome. Our support team will take a look and get back to you as soon as possible.
Qode
Hi, it’s been 3 days and still no reply to my ticket and no solution. Since it’s an issue of interest to many users, I’m going to post it here:
Change position of price in pricing tables
Hi,
since it’s not always the smartest approach to display your prices at the very top of a list of benefits that you may want to highlight to your customers BEFORE they see the actual price, I need to find a way to put those prices BELOW the content items or more precisely, between the content and the buttons of pricing tables. Could you please tell me which code I need to modify how and where exactly? It would be a good idea to include this as a standard option. Thanks!
https://qode.ticksy.com/ticket/515123Hi,
We have assigned your ticket to a member of our support team. They will take a look and get back to you as soon as possible. Also, we will pass on your suggestion to our development team for further consideration. Thanks.
Qode
Quode Agent 6 informed me about a perfect solution immediately after I posted here. Excellent communication—thank you!
You’re welcome. Glad we could help. 
Qode
Hi, it’s been 3 days and still no reply to my ticket and no solution. Since it’s an issue of interest to many users, I’m going to post it here:
Change position of price in pricing tables
Hi,
since it’s not always the smartest approach to display your prices at the very top of a list of benefits that you may want to highlight to your customers BEFORE they see the actual price, I need to find a way to put those prices BELOW the content items or more precisely, between the content and the buttons of pricing tables. Could you please tell me which code I need to modify how and where exactly? It would be a good idea to include this as a standard option. Thanks!
https://qode.ticksy.com/ticket/515123Hi,
We have assigned your ticket to a member of our support team. They will take a look and get back to you as soon as possible. Also, we will pass on your suggestion to our development team for further consideration. Thanks.
Qode
Quode Agent 6 informed me about a perfect solution immediately after I posted here. Excellent communication—thank you!
You’re welcome. Glad we could help.
Qode
Someone wanted to know what font was being used on a Bridge demo. Download and bookmark: “WhatFont”. Left click on the bookmark than left click any web font and it will tell you the font, line height, font weight and hex color. Use it all the time. I use a combo of Raleway for headers and open sans for text. Looks nice.
Mark, Miami, FL
Hi Mark,
Thanks again for helping out.
Qode
hello is there a update planned with more options Portfolio single item in the next future? greetings snowbird12
Hi,
We currently don’t have plans on adding options to Portfolio Single, but we will pass on your suggestion to our development team for further consideration.
Qode
Hi, I have a presales question. Would it be possible to have a fixed background image which appears like this on the home page: bennygreb.de
Hi,
You can create something similar by using the boxed layout, which you can enable in Qode Options > General: http://screencast.com/t/A0FGr4QQ
This way you can have a fixed background image, but unfortunately not exactly like on the link you provided. The top part where just the image is visible is unfortunately not an option in our theme, but you will get something like the bottom part of the site with the content. Here is an example of bridge with boxed layout enabled: http://demo.qodeinteractive.com/bridge36/
Qode
With ref to this demo:
http://demo.qodeinteractive.com/bridge112/ http://demo.qodeinteractive.com/bridge41/How has it be deisgned to scroll down on a windows laptop?
On a desktop with mouse it works well, one scroll down and the next page appears. But on a laptop there is no option to scrol if you have just a touch pad (not MAC) I mean on a PC.
Thanks Rich
Hi,
Thanks for the note. We have forwarded this issue to our development team for further investigation.
Qode
Can you tell me how to get a smooth transition on a onepage site. I have created my own using sections that i want to link via buttons and ID refs. I want to click on a button and have it scroll to the next section rather than just load. I have smooth scrolling turned on and page transitions as up/down. Please help i need to launch asap!
Hi,
The page transitions are ajax page transitions for loading between pages and do not affect one page site navigation. If you would like to create a onepage site, you need to edit each row you would like your navigation to lead to and give each row an anchor ID: http://screencast.com/t/qMn6uAiztz7
Then, when you have set up all your rows, go to Appearance > Menus and create menu items and input the anchor they should lead to: http://screencast.com/t/FNAfDpBxqMf
If you need any further assistance in creating a one page site, you can always submit a ticket to our support forum at https://qode.ticksy.com/ and our support team will be glad to help you out.
Qode
I have done that and created IDs for each row. I have also created a menu that links to those section IDs. I have created buttons to link to those sections as well as links from the menu but i need the transitions to be an up/down page transition (like a rapid scroll). At the moment that is not working even though i have it turned on. I am using a mac and chrome but i need this to work on all computers and browsers. I launch on monday so please help soon! Thanks
PS: have sent many tickets to support and so far only had one answer – most of the issues i have resolved myself now but this was a much quicker way to get answers.
Hi,
Regarding page transitions, they are not meant to be used on onepage sites, but rather on sites with multiple pages, since they define the transition between two pages on your site. For one page sites you can set up anchors, and when you click on an anchor link it should scroll down to the section on your one page site that you have linked to. It would be best if you submit a ticket with a link to your site and temp wp-admin access to our support forum, so our support team can take a look at how you have your one page site set up and see what they can do to help you. After you submit your ticket, please send us your ticket ID here so we can assign it to a member of our support team.
Qode
Sorry i have 2 logins for Envato and posted a new discussion on my other. I have only one Qode registration though and created a ticket for this item here: #519254 Can you please help me asap? Thanks
Hi,
As far as we can see this ticket has been resolved. If you have any need for further assistance please let us know.
Qode
Hi Qode,
I like the mobile responsive version of the template but the tablet version has very narrow columns… I would like to display the mobile website instead on tablet devices.
So, how can I display the mobile version of the website on devices with max-width: 1000px?
Thanks.
Hi,
Please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help.
Qode
So sorry…please disregard my previous comment/questions. I resolved. Thanks!
We’re glad you solved the issue.
Qode
Hi – I’m having a hard time finding exactly where to edit the font-awesome icons. When working within visual editor on the About Us page there doesn’t seem to be a font-awesome area – when I go into the backend to edit, I only see font-awesome options for Social Media. On your demo it’s the icons listed by Retina Ready, Awesome Portfolio Layouts, etc. Any direction would be greatly appreciated.
How long does it take for support? – i have put a number of tickets in since buying the ticket and so far none have been answered. Although i have figured out a number of the issues myself by now (first ticket was 2 days ago) i still have outstanding tickets such as #516385 which i really need addressing.
Hi,
Our support team usually answers tickets within 24 hours. It might take somewhat longer during weekends, when we are low on resources. We have assigned your ticket #516385 to a member of our support team. They will take a look and get back to you as soon as possible.
Qode
Please my site is live if you can reply me quickly Ticket #513554 really appreciate.
Hi,
We have just assigned your ticket to a member of our support team. They will take a look and get back to you as soon as possible.
Qode
Hi again – i’ve just posted a further query on support ticket #478641. Look forward to hearing from you. Thanks again – the theme is AWESOME!
Hi,
We have just assigned your ticket to a member of our support team. They will take a look and get back to you as soon as possible.
Qode
in your demo for carousel slider here: http://demo.qodeinteractive.com/bridge/carousel/
there are 6 images displayed at a time. i made the same carousel with the same images, and at a boxed layout, same width of 1100px, i get only 4 slides displayed at a time…
how do i also get 6 columns on the carousel in desktop mode?
Hi,
Please try by uploading all your images at 218×118px. If this doesn’t help, please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help.
Qode
in your demo fo carousel slider here: http://demo.qodeinteractive.com/bridge/carousel/
there are 6 images displayed ata time. i made the same carousel with the same images, and at a boxed layout, same width of 1100px, i get only 4 slides displayed at a time…
how do i also get 6 columns on the carousel in desktop mode?
Hi,
Please try by uploading all your images at 218×118px. If this doesn’t help, please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help.
Qode
Hello team. I have removed the titles from the shop page and the product pages, but for some reason they are still there on the product category pages.
How can I remove this? It seems it didn’t get inherited from the Shop page.
Hi,
If you would like to hide the title from all WooCommerce pages, please try by adding the following code to your custom css field:
.woocommerce.woocommerce-page .title {
display: none;
}
If this doesn’t help, please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site, so our support team can take a closer look and help you with this issue.
Qode
Duplicate comment*
It is possible to display icon only (fa-home) on menu nav?
Hi,
This might be achievable through some custom css, by hiding the label of the menu item you would like only the icon to be visible for. Please submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help. Please also first create a menu item with a label (text) and icon. Thanks.
Qode
