Discussion on Bridge - Creative Elementor and WooCommerce WordPress Theme

Discussion on Bridge - Creative Elementor and WooCommerce WordPress Theme

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Hi, I got a problem with the font color of the Header … When I’m on the top of my Landing Page (http://www.hellerbass.eu ) the font color is white, but I want it to be yellow (#ffcc00) ... in the options I can only change the font color when you scroll down ….

Thank you Sidney1

Hi,

You’re using light header skin therefore your menu items are white initially. If you can’t manage to solve this on your own we advise you to submit a ticket to our support team at http://qode.ticksy.com and include temporary WP admin credentials.

Qode

Just submitted the ticket #522322 :)

Thanks for following up on this, your ticket is assigned to one of our agents and you will be notified when its answered.

I’ve a big problem! Should I want from a page back to the home-page, the page is completeley white without any content. Why is that? Everything is up to date!

Hi,

We advise you to submit a ticket to our support team at http://qode.ticksy.com and include a link to your site.

Qode

Ok, I’ve opend a ticket!

Okay.

Tried to style the ‘contact form 7’ in qode option but I can’t see the changes in the actual page. Can you help pls?

Hi,

1) Make sure you’re not using our built in Contact page template. 2) Make sure to select style within shortcode

Qode

Hi Thanks for the reply. I’m using contact 7 (not the built in form) and selected the right style but not working. Can you help.

Then we advise you to submit a ticket to our support team at http://qode.ticksy.com and make sure to include a link to your site as well as temporary WP admin credentials.

How can I export the whole theme adjustments?

Hi,

You will have to wait for this feature, or, if you wish to use a workaround (copy from database table directly) – submit a ticket to our support team at http://qode.ticksy.com

Qode

I have a question, I need to create a site for a photographer. She wants to put her photos in at lots different sites. How accommodating is your theme to different formats of photo sizes? I don’t want any cropping…

Hi,

Thanks for interesting in our theme. :)

We have options for portfolio items in masonry list to preserve original aspect ratio. Also, on single portfolio item display you can show non cropped images as well.

Qode

Hy there! Can you please tell me the fonts used for the logo for the Jazz theme?

Thank you very much!

Hi,

Font name is Rage Italic.

Qode

@johnl247 I am surprised to read your comment. I myself use this theme for 4 websites (I bought 4 licenses of course) and I also use two licenses for another theme created by Qode.

I can tell you that I have an excellent service, all my sites are fast and are performing SEO side.

I’m quickly answered here. Also when I open a help ticket. Obviously, I did not expect to be answered in the hour!

Really, Qode offers a great product and support, while not perfect, provides excellent service & result.

If I had only one theme to buy here, I should not hesitate a moment to buy Bridge.

And believe me, I have bought several themes and tried many other technical support …

More i work with this theme, more i loving it.

Sorry about my poor english. This is not my native language.

A Qode satisfied customer! :)

Hi,

Thanks for those nice words, we really appreciate it. :)

Qode

Hi I was really impressed by your demos and was just about to buy this. Then I looked at this comments section and noticed there were lots of comments about coding etc and also you don’t reply to about 60% of comments

Unfortunately as I value customer service I cannot now buy your theme

Hi,

Please note, you’re referring to weekend when we’re low on resources. We do have dedicated support section at http://qode.ticksy.com and we do answer to all questions and queries here as well.

Qode

Hi. I bought your theme and am absolutely loving it. The only help I need is making my mobile menu sticky. I am using fixed advanced and when I scroll it doesn’t lock to the top like I want. Please help!

Hi,

We’re glad you like our theme. :)

Sticky mobile menu isn’t available out of the box, but it can be easily achieved with a bit of custom CSS. So, we advise you to submit a ticket to our support team and make sure to include a link to your site.

Qode

Hello, running into a bit of trouble. As soon as I install the theme I get the “http error” and cannot upload anything unless it is an incredibly small file size. I’ve tried switching the extensions like some websites have suggested but to no avail.

Ignore. Problem resolved :D

Hi,

We’re glad you’ve managed to solve it on your own. :)

Qode

Hi guys, it’s been 9 months since I’ve been using this theme for my main site. I did many customizations, but I achieved exactly the look that I wanted, so generally I am a happy customer. But there is 1 feature that I would like to have, and I think the theme doesn’t support it yet: dual sidebar (I mean left and right sidebars). My blog looks great on HD monitors WITHOUT any sidebar, but on 4K or 5K monitors there is lots of empty space on both sides. I think dual sidebars would be a very good way to fill the void, especially if they could be activated only when some minimum screen resolution is used.

One of your main competitors has added dual sidebars support to their best-selling theme, but I would like to continue to build sites with Bridge, because I like the overall design more. Would you be able to add dual sidebar support in one of the next updates? Screen resolutions are getting bigger and bigger, and from a design standpoint it makes sense to utilize that space and it opens new possibilities.

Hi,

Thanks for the feedback, we will pass this to our project manager.

Qode

Hi, I d’like to know how I can use and setup the multi-language options. I’m currently using the “light” theme. Thanks!

solved

Hi,

Glad you’ve managed to solve it on your own. :)

Qode

Hi, I’ve sent in a ticket as I urgently need help please. Thanks

Hi,

Thanks for following up on this, if you wish you can send us here your ticket ID so we can check its status.

Qode

Thanks its #511375

Hi,

As far as we can see, this ticket is already assigned to one of our agents. You will get answer asap and you will be notified.

Qode

I have couple translation issues. A) First of all, the Search which opens from top corner .po files does not affect that. B) Also portfolio items date cannot be translated nor it does not change from wordpress date format settings. C) is there some setting/code which would show the sharing buttons all the time instead of hover? D) when I changed the time format to 24h in wordpress settings, the blogpost timestamp has extra “h” right after the time.

Hi,

We advise you to submit a ticket to our support team at http://qode.ticksy.com.

Qode

Hi Qode,

How to add the layout like: http://demo.qodeinteractive.com/bridge102/ in a new page..

Hi,

This layout is generated with Split screen sections, and we advise you to submit a ticket to our support team at http://qode.ticksy.com and our agents will assist you.

Qode

Hi Team, I had an issue with VC and your Theme on my server. This is first time i had this. My site CPU usage spike to 100% when I editing a page & if someone visiting our site in Arvixe server.

I use WP-performance-profiler to see which plugin use the most resources, and it says VC. i’m not sure if this server based or themes compatibility issue. I got this plugins from your themes, and i also had regular licence of it, so the theme should be fully optimised for it isn’t it?

this is the only one site i got the issue, another site hosted in same server & use same plugin, don’t have it. Now I move the site to Bluehost temporary and it work just fine. I just can’t check the CPU usage in Bluehost. Anyway I need to know what cause the issue actually since I prefer to host it in Arvixe.

Thanks

Hi,

We advise you to contact your hosting service for detailed log files and further instructions on this.

Obviously your server has limited resources – processor power. However, it shouldn’t be big deal if you don’t feel any lag in working.

Qode

Hi. i am just wondering if there is way to increase the loading page animation time i mean two spinning circles or can i use some image i choose for pre-loading animation. for the loading time, can this animation last 3 secs or long,as i am just looking for a theme like this with pre-loading animation function. but the animation in demo page is showing too fast and it does not look good.

and one more quesiton, i am trying to make a homepage like this site,please take a look.http://ostinellicristiano.com/ .it has a preloading logo before homepage , and it looks really nice, that’s the pre-loading animation i am looking for in your theme, but the animaiton in you demo is so slow. can i increase the time say 2 or 3 seconds . thanks

Hi,

Thanks for interesting in our theme. :)

This loading animation appearance time is actually same as time needed for current page to be loaded. This time can’t be controlled in any way.

Qode

Hi there.

I got a furniture site. I use PORTFOLIO to show each furniture piece.

Example: in category COCINA I got “MUEBLE 01”. Ok so far. In the slug I see site/articulos/cocina (site is main url, articulos is the custom rewrite slug for taxonomy portfolio_page in qode-custom-post-types.php) and cocina is the slug for that category.

If I click on that MUEBLE 01 to see details … url changes to site/articulo/mueble-01 (“articulo” is defined in Theme Options > Portfolio > Portfolio Single Slug)

This is working fine, but, i want to show in SLUG:

site/cocina(portfoliocategory)/mueble-01 instead of site/articulo(themeoption)/mueble-01.

How can I achieve this?

Thanks in advance. This is the best theme by far and with no doubt out there.

Hi,

This option isn’t available within our theme. However, you may contact your hosting provider and ask about rewrite rules on your server, maybe you can alter them on your own to fit your needs.

Qode

Hi there.

So … as example. I can’t have categories in portfolio and show the cat name or tax name in the portfolio item URL?

Something like that I was thinking of.

Thanks.

You’re right, portfolio category name can’t be visible in the url when accessing to single portfolio item.

I wish the demo Import area showed a grid of thumbnails instead of a drop-down menu, or at least that the dropdown menu matched the numeral naming scheme like “bridge41” instead of “Branding” etc..

The dropdown menu is quite long with all those demos.. hardly practical. There’s hardly any “method to the madness” as is now.

Hi,

Thanks for the feedback, we will pass this to our project manager.

Qode

Hi. When I add a Qode Slider with video it has the fixed height of 500 px. Where can I change that to have eg. 800 px height? Width of video is 100% on the page) Thanks!

Hi,

If you’re referring to Qode Slider height, note that it’s controlled via shortcode parameter named height (enter value w/o px):

[qode_slider slider=’home-slider’ auto_start=’true’ animation_type=’slide’ slide_animation=’6000’ height=’’ responsive_height=’yes’ background_color=’’ anchor=’‘]

Qode

And what setting has to be done to have the Qode Video Slider fullscreen (100%width and height)? Thanks

Slider is always fullwidth (if not using boxed layout). To make it fullheight just leave this height unpopulated.

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