Hi lomenak,

Glad to hear that

Enjoying our theme? Head over to your Downloads tab and give it 5 stars. We will love you forever

Kind Regards,
—Ylli

Just done that. Well deserved!

Hi lomenak,

Thank you very much

Kind Regards,
—Ylli

Hi Sabalie,

1— We have made a video that will teach you how to remove that logo video link

2— Just go to WP Dashboard > Laborator > Theme Options > Theme Styling > to the “Custom Skin Builder” click Yes and then options will appear

Kind Regards,
—Ylli

Hi there,

It looks really strange, have you tried disabling all the 3rd party plugins and see if this issue appears again.

Kind Regards,
Art

Hi there,

Have you ticked the Category filter for portfolio items in Laborator > Portfolio Settings?

Kind Regards,
Art

Hi Florian,

That seems strange, have you enabled the JavaScript in your browser? If it still happens please send us an e-mail with your login credentials and we’ll see what we can do about it.

Kind Regards,
Art

Please provide us your contact page link.

Kind Regards,
Art

www.lafactorie.es

Hi Lafac,

Can you please add the code below to Custom CSS

input.wpcf7-form-control {
    background-color: #EFEFEF !important;
    border-top: none !important;
    border-left: none !important;
    border-right: none !important;
    border-bottom: 1px solid #FAFAFA !Important;
}

textarea.wpcf7-form-control {
    background-image: linear-gradient(#fafafa 1px, transparent 1px) !important;
    height: 165px !important;
    resize: vertical;
    padding: 10px 0;
    line-height: 41px !important;
    background-size: 100% 41px !Important;
    margin-top: 10px !Important;
    border: none !Important;
}

input.wpcf7-form-control.wpcf7-submit {
    background: #9A8B69 !Important;
    position: relative !Important;
    color: #fff !Important;
    padding: 10px 30px !Important;
    margin-top: 25px !Important;
    border: none !Important;
    margin-right: 15px !Important;
    margin-bottom: 25px !important;
    font-family: 'Unica One', sans-serif !Important;
    font-weight: 300 !Important;
    text-transform: uppercase !Important; 
}

select.wpcf7-form-control {
    background-color: #F8F8F8 !important;
    border: none !important;
}

P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread

Kind Regards,
—Ylli

Hi carolinagual,

Yes but i don’t understand witch title and subtitle you wan to change, on what page please?

Kind Regards,
—Ylli

Hi!

I need to show Title and subtitle on Portfolio page.

And I still have a problem updating the VC, I have the following error:

“Package updating is not available”

Hi carolinagual,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Hi Camille,

To remove that go to Appearance > Widgets and in the Top Menu Widgets just remove it.

Kind Regards,
Art

1. I’ve not managed this issue yet. But, now I’m using masonry format on blogs list page. It works.

2. I would like you to add “none” tab at Post Settings – Featured Image – Image Size, on Edit Post page for next update.

Hello again,

About the issue 2.

I’ve found the checking box “Single post thumbnail (single page)” on Laborator Theme Option and unchecked this item. So, now those featured images appear on only blogs list page.

Now I have an another question. If I uncheacked “Single post thumbnail (single page)” on Laborator Theme Option, the featured image won’t appear on single post page even if I choose ‘Post Settings – Featured Image – Image Size – Original Image Size or Default Thumbnail Size’ on individual Edit Post page. Do you have any way to manage this?

I hope you can understand what I wanted to say… Sorry about my poor English.

Kind regards,

Koh

Hi Koh

The option describes itself, if you have unchecked it it will not show any featured image on single page at all.

Kalium supports only one featured image for post, for both: single and list display. It is not possible different for each type I am sorry about that.

Arlind

Hi there,

I know it’s a really buggy thing, we will check and try to fix it but please first send us your login credentials.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi there,

All the team works on Apple devices and the scrolling in these devices is naturally very smooth while adding the smooth scroll it crashes and doesn’t work well with it, that is why we haven’t added it as a feature

Kind Regards,
Art

hi thanks for the reply.

I mean when you click to an anchor on the same page the page should scroll smoothly to the new position instead of just a quick jump.

Hope thats clear

Sorry I misunderstood you, you’re right cause thats a cool feature which we’ll look forward to implement in the upcoming updates

Kind Regards,
Art

Hi there,

As you can see here, regular users cannot hide the controls for Vimeo videos.

Kind Regards,
Art

Hi there,

You have this option in every page, where you can select a different logo and menu.

Kind Regards,
Art

thank you

Hi qamarramzan,

Glad to hear that

P.S: If you are using Kalium 1.5.2 this feature will not work because there is a small bug, we have fixed that and when we will release Kalium 1.6 this week, and it will be fixed.

If you want to fox it now manually please go to laborator_actions.php file, on line 1216: replace is_single with is_singular and it will work

P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, ( if you don’t know how, just open this link )

Kind Regards,
Art

Hi chrisvandiemen,

Glad to hear that your problems are now solved, if you need further help just write us again

P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread

Kind Regards,
—Ylli

Affirmative.

Ok, just one more question, to finish up the website. Where can I find the setting to disable the Revolution slider for Mobile? On desktop it looks great, but on desktop: typography things become too small. So its best to deactivate the entire slider on mobile. Any tip / hints on things I’ve missed?

Hi there,

To do this go to Revolution Slider > Slider (click on the cog for settings) then on the right side there is a Layout & Visual part, open it and select the Mobile tab, there you have the option to turn the slider on/off on mobile phones.

Kind Regards,
Art

Hi there,

The sticky description is available only for a specific type of portfolio items, you cannot add it to other pages or other types.

Kind Regards,
Art

Hi Efrat,

This an element built by the Visual Composer team and we cannot do anything about it to make it work, maybe there is a plugin that will display the captions of the images.

Kind Regards,
Art

Hi there,

Can you e-mail us your login credentials to see what the problem could be.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Also wanted to know if there was a way to just add an external link to a Portfolio Featured Image.

Hi Efrat,

As much as I understood, you want multiple multiple portfolio posts to link to the same portfolio item and you wanted to achieve that through the Portfolio Featured Image.

The featured image and the portfolio post type does not allow you to go to external links which seems really hard to implement, you can use external products in shop but not external portfolio items in the portfolio.

I don’t know if Arlind (the programmer) has added this to the new theme version because we have added the functionality to remove the link from portfolio items, he is in a business trip so we cannot give you an accurate answer.

Kind Regards,
Art

Hi there,

We’re glad to hear you fixed it on your own, and thanks for sharing the fix

Kind Regards,
Art

I’ve reverted the changes, the issue still stands. It temporarily stopped being an issue when my scripts weren’t loading properly. Can you take another look?

Hi SuccessWaffle

You are right about that, currently we do not have any solution to this problem however there is an alternative to avoid it.

So when you add menu elements for Portfolio menu, add in this way:

Development as http://joshrickert.com/portfolio/#cat:development

Design as http://joshrickert.com/portfolio/#cat:design

Audio as http://joshrickert.com/portfolio/#cat:audio

Video as http://joshrickert.com/portfolio/#cat:video

This way it will load all items and be able to switch between categories and view other items.

Arlind

Hi there,

You don’t need to purchase two licenses, you can use only one because it is being used for a single site

Kind Regards,
Art