12819 comments found.
I install the theme on localhost. But I can not import the demo content. I need to put content into folders demo so I can import it. When I import the notification system reimport repeated several times. Thanks.
Hello ngocnghith2,
Yes of course when you import content all content will input to database.
Why not you use one click function?
If you need help you can post ticket on our support system.
Thanks
I use one click funtion but reimport error. I use localhost. I have to import by hand. Thanks. Reimport error occurred from what cause?
Hi ngocnghith2,
You should put the site on the hosting or make inport by hand. Let us know if you still cant do on yourself.
Thank you.
Thanks. I make import by hand.
Hi, I would like to know some important things…
1. Can we set the car rental availability based on the car locations only? I mean, if customer search car in Paris, only car in Paris will appear from the search result.
2.If I’m not mistaken, car or house owner can register under my website as partner. Can we set the commision rate based on percentage on every sale made by them?
Thank you…
Hi zali,
Thanks for interest in our theme, let us answer your questions: 1. Yes, you can. 2. Yes, however dont have this feature on the current version, we are udpating on version 1.1.9.
Hope you can wait.
Let us know if you have other questions.
Thanks
Hi…thank you for the reply
Really hope it can be done as quick as possible.
Cant wait to purchase your theme. 
Thanks
Hi… one more thing regarding your update 1.1.9… does this update have payment method to partner just only using backend which linked to paypal etc…
for example:
A car was rented with 100$/day. customer pay to our website $100… assume the commision rate is 10%. with 1 click at the backend, the $90 can be transferred to the partner paypal account.
If cannot, does it has any method to set mark as paid after we paid to partner manually?
Thank you…
Hello Zali,
In the version 1.1.9 have not include this function. But we are have plan do to it in future.
Hope that help!
Thanks
Hi, in car module, can I charge different prices depending on what the pickup location is? That would be really useful. Thank you.
Hi SelectaPR,
Sorry, your question about “charge different prices” is not available.
Thank you
Hello!
I want to buy this template, but there are some important questions: 1. Is there a ready-Russian translation of the template and its administrator settings, and its plug-ins? 2. Is it possible to customize the template to work with the Russian currency – the ruble? 3. Is it possible instead of Google maps in the version “LIST HOTEL – FULL MAP” to set something else, such as a slider? 4. If you do not replace the Google map, how does it work? – The search is done on pre-establishment in the site database, and only some Hotels on them, or even for some other parameters? I am confused by the question “Where” in the form of search – that there should be introduced? Is it even possible to remove this template when setting up the search box Hotels?
Sorry for the stupid questions, but it’s important to make a decision.
Thank you!
Hi creazot,
Firstly, we want to say thank you very much for interest in our theme
Let us answer your questions:
1. Yes, version Russian is available on our Traveler theme, we use software poedit to translate this theme, you can visit here to know more: http://shinetheme.com/demosd/documentation/
2. Yes, surely.
3. We dont understand your request, on the map you want to show slider image? If yes, we are sorry, on map style we can only show address of hotel/ tour/ car/ rental/ activity. Could you explain more?
4. This is our document about creating Homepage: http://shinetheme.com/demosd/documentation/build-home-page/ Hope you like it.
5. Yes, surely.
The search is done on pre-establishment in the site database, and only some Hotels on them, or even for some other parameters. The “Where” on search box is the Location(post-type), that you can enter on yourself for making search, and you can customize this form if you want (remove / add new field)
Dont hesitate for new questions, we will answer your more clearly ^^
Thanks again for your appreciation
Thank you for a quick and complete answer! I have received from you the necessary information. I think I’ll buy your template.
Guys, I have been waiting for two days for support, it’s an urgent issue:
http://support.shinetheme.com/forums/topic/woocommerce-no-e-mails-sent-to-admin/Ok, we will check it ASAP.
Thank you.
After buying the Traveler theme I didn’t receive the confirmation email after submitting the purchase code. How can I contact you to solve this problem? Thanks
Hi traveler1969,
Firstly, we are really sorry for this inconvenient, Our system have some troubles with hotmail or other format, you should use GMAIL to register.
Now, could you send to us email to hanhdo@shinetheme.com, we will help you resolve this troubles.
Thank you very much for your sympathy!
Also images and maps etc are not showing up.
Could you post new ticket on our support forum with your wp-admin + FTP account?
We want to check more about this trouble.
Thankyou.
ok, we got your troubles.
Hi, I am trying to upgrade to the current version by installing the fresh downloaded file to fresh version of wordpress, I have completed the installation and setup part. However on any tour or hotel detail page, the preloader keeps running and does not let me change any options or click on book now buton, i am using Woocommerce checkout option. Please advice.
Hi nash81,
Hava ever seen the change log guide: http://shinetheme.com/demosd/traveler_changelog/ ?
If yes, and your troubles is still cant resolve, please create new ticket on our support forum, we will help you.
Thank you
Hi, I installed the theme here: http://dummyn1.bioscube.com/
The Filter by: sidebar menu does not seem to work properly.
Here’s the link: http://dummyn1.bioscube.com/search-result-hotel-1/
The above link is Hotel -> Result -> Layout1
When I check the 3 star checkbox in the star rating section, the result is not changing, it stays the same.
The results are not getting filtered.
I followed all the instruction in the documentation, for installing and importing the demo content into the theme.
But this filter menu does not seem to be working.Can you help me fix this issue?
Hi StudioTorque,
Could you post new ticket on our support forum with your wp-admin + FTP account?
We want to check more about this trouble.
Thankyou.
Hi shinetheme_support I registered in your forum, after registeration it said that the password will be emailed to me, I did not receive any email till now, my email michaeljoshua471@gmail.com. Plz email me the password so that I can post the new ticket.
ok, we got your point!
faxdirect
I bought and I download theme,but how can I put may domain name on it.
thankyou
Hi faxdirect,
Could you post new ticket on our support forum with your wp-admin + FTP account?
We will help you install it on your hosting
Thankyou.
How do i have caption on images using the ST gallery Visual composer element. And how do I show those captions or titles in lightbox?
Hi jls_maestro2012,
Element ST Gallery, we dont have any options to show those captions or titles in lightbox, but if you want it, we will guide you for customization, you can post new topic on our forum: http://support.shinetheme.com/
Thank you
Hello I am interested in your theme but before buying I wonder if it is possible for partners pay subscription fees to register… as i know.. at this time the feature isn´t integrated… and i have to know when next update is coming with this feature.. otherwise we have to search a programmer :-/ who can do that for us… is it much work? ...
Hi amiseo,
Depend on your request, you should use a good deverloper for the customization, now we cant provide this service.
If you are not a developer, you should have a developer for this site.
Thank you very much.
I made the 1.8 upgrade traveler and I have many problems , I need urgent support because I ‘m losing money
Ok, we got your troubles.
3 DAYS HAVE FAILED IN SEARCH AND BOOKING
4 days
4 DAYS unresolved faults, and today ’s Friday
Guys, I have a problem and posted it on the support but you seem to answer tickets that have been placed after me. Can you please fix my issue:
http://support.shinetheme.com/forums/topic/woocommerce-no-e-mails-sent-to-admin/Thank you!
Hi lfranken,
We got your troubles, we will answer you soon.
Thank you.
Hello, I am interested in buying the theme but I would like to check admin area of that. Could i please have access to demo wordpress with your theme installed?
Hi hellobusiness,
Now we cant provide you the account for accessing on the Backend, but you can view Back-end with the video( https://www.youtube.com/watch?v=HGXFixVMxCs ) and this Documentation (http://shinetheme.com/demosd/documentation/)
Let us know if you have other questions.
Thank you very much.
Hi, I want to know about this plugin: “Traveler-code Plugins to 1.0.8” is this your or Third party? To be frank, i am confused with your and tarvelcms.com feature. Is it possible to integrate your theme with their system?
I would also need a backend demo, if possible..
Hi chillingbreeze,
Traveler-code Plugins to 1.0.8” is our core PHP code, you can watch this video: https://www.youtube.com/watch?v=HGXFixVMxCs to know more about the treveler setting or view this guide to know more about the Traveler: http://shinetheme.com/demosd/documentation/Let us know if you have ohter questions.
Thank you very much for interest in our theme
Hello if i pay i 50$ then how do you download only to Cpanel or make it ready to use like Grid version
Hi JAGAA8868,
We dont understand your question. Could you explain more?
Thank you.
Hello
Question 1i am not professional when i download a Theme Grid images version will be download as well how to set up this ??? Question 2Get your theme installed fast for $50 by Envento is this service is from you guys or not ? Question 3 How to easiest way to build a Grid image version is there any lesson or PDF lesson or video ?
Hi JAGAA8868,
Thanks for your clear explains, let us answer your questions :
1. All the images shown in the demo page of Shinetheme are copyrighted and All the images in imported data are in the form of image placeholder.
2. Theme installed, this is the Envato’s service, we are free.
3. Grid image version, you mean on this page: http://travelerdemo.wpengine.com/?page_id=416 ? This is document about creating, you can view on tab 5: Grid images: http://shinetheme.com/demosd/documentation/build-home-page/
Let us know if you have other questions.
Thank you very much.
hello, as i can custom the children or kids price in the rooms? this option is active in the 1.8 version? i cant find it, thank
Hi simatecve
To add the children or kids price in the rooms, you can add new an extra Price like this screenshot: http://awesomescreenshot.com/00b58ozo14Let us know if you cant do on yourself.
Thank you
hi, i cant find this option in my panel, i create a support ticket, can you answer? thanks
Ok, we will re-check your topic.
Thank you.
Hello I am interested in your theme but before buying I wonder if it is possible for partners pay subscription fees to register
Hi dorisarnaud22,
Thanks for your interest in our theme
On current version, we dont have options for pay subscription fees to register, but we are having plan on new version.
Let us know if you have other questions.
Keep enjoy the Traveler!
I would like to know where the booking is submitted to. Does it go to the administrator email or some other email? How do i configure it to not to go to administrator email but another email?
Hi jls_maestro2012,
This is guide for you: http://shinetheme.com/demosd/documentation/email-options/Thank you
