Discussion on X | The Ultimate WordPress Theme

Discussion on X | The Ultimate WordPress Theme

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Thanks a lot! :)

We’ve used X theme in the past and while there are things we love about it we were very disappointed to find out the last time we used it that X theme was overriding many of Visual Composers features.

We understand now that going forward you will no longer be supporting VC within X theme and if we choose to use VC you suggest to use an independently purchased version of VC.

This is not a problem for us as we would like to use the best of X theme and VC as well.

The question we have is, if we do purchase VC plugin, will X theme still override or deactivate VC features or will we be able to utilize the full VC plugin?

Thanks!

Hi There,

I think you may be confused on a couple points, and I’d be happy to clarify.

We don’t override anything in VC unless you opt to use our tailored version optimized with our Shortcodes. Customers have the option to use the plain, vanilla version of VC or our tailored version. This is controlled in the Integrations tab of your VC settings while using X. Further, VC is continuing to be supported within X – there is no change on that front.

Feel free to post in the forum if you ever need clarification on matters like this, and a member of our team will be happy to straighten out any potential misunderstandings.

Cheers!

Thanks for the quick response! That’s great news. Going to have client purchase license now.

Thanks again!

You’re most welcome!

Hi, sorry for asking this repeated question again, but about the support of RTL, is it 100%? i mean, menus, especially in mobile versions, everything related to Cart, is all RTL friendly? Thank you.

Hey there,

Thanks for writing in! X is fully RTL compatible for your WordPress installation if you need it that way. We have developed things RTL support to be as extensive as we can observe, but if you happen to notice anything that seems out of place we could certainly look into it to see if we can make any adjustments (we do not currently have any outstanding RTL suggestions or reports from users).

Hopefully that helps, cheers!

WP Bakery releases a security update of Visual Composer. The latest version 4.7.4, completely broke the layout of my site. They told me to ask the template developer and says that maybe there is a conflict with the theme.

Do you know anything about this issue?

I’ve updated the plugin on different sites, and the layout it’s gone and the pages don’t show correctly (like there is no content). Can you please help me?

(Here my comment + answer about this issue: http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?utf8=%E2%9C%93&term=softcodex&from_buyers_and_authors_only=0 )

Hi There,

We updated VC to the latest version about a week ago in X as noted in our Changelog. We have not had any other reports of issues on update, and make sure you are updating through updating X as you will be prompted to update VC then. If you’d like one of our developers to take a look, feel free to post in our forum. If you haven’t registered for access yet, you can do so here.

Cheers!

Hi really like the theme, im thinking of using it for my next project, but i have a few questions.

1. Using the extended demo option am I able to showcase all of the design / websites that i have created to my clients like, if they go to mywebsite.com/showcase can they see the 10 demo sites that ive created?

2. If so is it easy to setup?

Thanks.

Hi There,

Our Expanded Demos can be recreated in one click (images, sliders, menus, and all). You are then welcome to edit/customize them further in Cornerstone, our page builder, as needed.

Cheers!

Hi what i mean is can i create 5 demo sites and then have the ability to show these to my client on my own website where they can click around the demo site etc… Thanks

Technically, yes however for each site in which X is being used, you will need a unique license.

Cheers!

October 11, 2015: Check out just a sample of the reviews we receive daily from happy customers!

Hello, we have purchased your X theme and installed it but it seems that its not complete. can you pleases send the document with clear step by step instillation steps so that we can install it on our server? we want our site to have similar looks as integrity theme 1 . let me know your thoughts. please note we saw few videos in your KM but nothings helping.

Sure thing, this thread explains how to post/search in our forum.

sorry searching on forum does not find me any answers … can you please let me know any specific article which helps me with this? can you please provide me direct contact of your development team?

That thread explains how to post a question if you are unable to find an answer in one of the existing threads. Please follow those instructions, and a member of our development team can follow up with you.

Pre-purchase question – Hi I maintain an automobile blog. Does this comes with built it social media network for my community members? (Note that, I’m not an expert in editing codes for buddypress, etc).

1. Can users register from front end, update posts, images, interact with each other?

I need to run the blog by my, while my subscribers running their own posts from front end.

restating above question with more specific requirements. These are my main requirements. Preferably in widget format, as my expertise in automobiles, not in coding.

1- Can I create have a homepage where, BP groups, activity stream is shown? 2- Users can upload content and it should appear in larger format, not in small standard buddypress activity stream. 3- Half of the homepage will have blog updated by me

I’m talking about a combination of Magazine theme + buddyboss theme

Thanks

Hi There,

We provide integrated styling support for BuddyPress as outlined in the 01 demos for each Stack, so any functionality beyond what is available in the standard features of the plugin would require custom development. Regretfully, we can not give estimates for customizations, but we do encourage you to check out our full list of features to see what is possible out of the box.

Let us know if you have any further questions on specific features in the theme, and we’ll be happy to assist.

Cheers!

Total Charlie Foxtrot!!! – Purchased, installed, trying to verify and everything is just f@#*king up. Can’t seem to contact anyone through the site until I register and verify. Can someone please contact me ASAP.

Hi There,

A member of our development team would be happy to assist in our forum. If you haven’t registered for access yet, you can do so here, and this thread explains how to search our existing resources of post a question for help.

If for some reason you are unable to register for your account, feel free to contact us directly.

Cheers!

If I add this theme to my WP then i get the question ’ are you sure’ ? And ’ wanting to retry?’ – it does not work – money back garanteee?

I can assure you it is something on your end, and a member of our development team would be happy to take a look through our forum as explained above. Are you sure you’re installing just the WordPress files and not the all files download? If you are 100% certain it is just the WordPress theme files, you are welcome to post in the forum if you’d like our guys to take a look.

I AM sure it is x.zip and not the whole zip ;-)

Ok, then we’ll see you in the forum if you’d like us to take a look.

October 10, 2015: Check out just a sample of the reviews we receive daily from happy customers!

I am looking for a theme for a school program. I noticed that you have an education layout out of box – http://theme.co/x/demo/expanded/education/ However, how flexible can I get with this layout? Can I change the display sizes/colors/fonts, etc easily?

Hi There,

Absolutely! The beautify of that particular demo is that you can recreate the exact look of that including slides, images, pages, and all in one click however you can then customize from their via Cornerstone, our integrated page builder, or through the Customizer for more global settings.

Let us know if you need anything further!

I had purchased this theme today by seeing the tag “multi purpose”. But it truly isn’t. I want to create a news website which shows latest pages and should contain 3 to 4 columns. This theme is unfit for my requirement. I had placed a request for refund. Please approve the request.

Hi There,

You can certainly create many different types of news sites with X as our Ethos Stack is devoted to that type of site specifically. Furthermore, you will see dozens of news oriented sites on our Showcase. You can easily set your blog to a masonry (2 or 3 columns) or standard layout. With regards to your question, that is something Envato handles, and you will need to follow up with them.

If you need anything further with regards to using the theme, we definitely recommend checking our our Knowledge Base or posting in the forum, and a member of our development team will be happy to assist.

Cheers!

Hi Themeco,

Could you please give me an update. I’ve tried to email to ask what I need to do to get the template working the way it is supposed to, but there has been no reply. The theme is blank, but it seems to be somewhat uploaded. So I went to the page where it asks me to register the theme license, and API key… so I did all that, but still there is nothing.

I then went back to Envato and talked to the original professional guy who I paid $50 to install the theme (he was unable to, because Themeco said they were aware of a problem that needed to be fixed in their next update). He just looked at the site, and here is what he had to say:

“they didn’t installed nothing, I just checked. I am really surprised about this. Theme was already installed (I did it), they only needed to manually install demo files since their automatic procedure failed (and they aknowledged this issue). But they did not: as you can see, no sample pages were created, no sample posts. And that error..well it’s awkward, since memory limit in your server it’s ok (I double checked). They clearly have some issues in the latest releases of their theme. I am sorry, but the only thing here to do is to get back to them and tell them clearly that you’re not satisfied and that demo content hasn’t been installed yet.” Can you please assign the proper person to get the install completed? And please give me an update.

Thank you, Patrick Leddy

Hey Patrick

We’ve replied to your email. Please let’s continue the conversation there. Your problem is party caused by your memory limit of your web server.

Hello, My client is using this theme, but when I try to use the recent post section in a page, it only allows me to show 4 posts per time and also its not allowing me to and pignation for the rest of the posts. Is there any workaround on this? I tried to use the Visual Composer but the layout is not the same.

Thanks!

Hi There,

A member of our team would be happy to take a look in our forum as all support is provided there. Each purchase entitles one person access to our community area for support.

Cheers!

Hi Can i use this theme with multiple websites ? Also would this theme good for a travel blog ?

Hi There,

The terms of the license for products sold at ThemeForest is for a single use, so if you wanted to use X on say 3 sites, you would simply purchase 3 regular licenses.

With regards to use on a travel blog, we have many customers using X for a site like that. You can see some examples of customer built sites using X over at our Showcase. Regretfully, they are not organized by type of site like “travel” but you are welcome to browse through to see just a sample of what you can do with X.

Cheers!

Is there a video on how to edit this theme like the preview? Its blank and I am so lost

Hi There,

We have dozens of video tutorials in our Knowledge Base. If you need anything beyond that, a member of our team will be happy to assist in our forum. You can register for access if you haven’t done so already.

Demo content can be imported under X Addons > Demo Content in your WordPress dashboard.

Cheers!

Hi, i bought your template and want at first only install it local on my computer with XAMPP. So I havn’t to activate the template if i imported it into my local wordpress? Later when I use it in my hoster (internet) then I must activate it, but local?

Hi There,

You can validate your local installation if you’d like then simply revoke that API key and re-apply it to your production server when ready to go. This video walks through the entire process.

If you need anything further, a member of our development team will be happy to assist in our forum.

Cheers!

does the theme come with all four stacks? integrity, icons, renew and ethios

Yes! All four stacks are included with one purchase. You can switch between them at any time.

I purchased this theme for a domain, activated it, and setup the API key. My client then decided to change their domain name. I have migrated over to the new domain, but how can I get a new purchase key to reactive the theme on the new domain name?

Hi There,

You would simply need to go into your Licenses page of your Themeco account and revoke the original domain and re-apply the license to the new one. This video walks through the process, and if you need anything further, a member of our development team will be happy to assist in our forum.

Cheers!

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