12819 comments found.
hi guys, i have open a ticket on your support page a few days ago… please help. Fabian2015. thank you.
Hi elfabi,
We are trying for releasing version 1.1.9. That is why we are late on reply you
We are sincerely sorry for these incidents.
New version will be released in 3 days
However, We will try our best for reply you ASAP.
Thank you so much.
Hi,
I need to add custom price section in tour. for instance, there are only two prices for adult and child, but I need to have baby’s price as well.
Is there any option by default?? if not, is there any way to make it by myself?
Best Regards, Chris
Hi Chris,
We are sorry for late reply.
And your question, we are integrating this feature on version 1.1.9 
We will release it in 3 days.
Hope you can wait 
Hi Shinethemes,
Please assist to design the box comments for selling rate.
For example. If i set price special 100 usd instead of 300 usd/ night. With comment – Stay minimum 3 nights & meals request.
It is easier for us to do the package price directly on the hotel page booking and rate management.
Colin
Hello Colin,
Could you show us an example?
Nice idea we will update in version 1.2.0
Thanks
Hi, Guys.
1) It is possible to create sub-categories inside Hotel for rental like motel, cottage, condo, etc?
2) All required plugins are included?
Thanks.
3) Is there a way to verify the owner and add an icon to the listing like twitter does?
Hello gutie,
Let us answer to you:
1. Yes you can add unlimited yet.
2. Yes
3. Sorry could you tell us more details about this?
Thanks
Hola, Thanks for your answers.
3) For example I upload xx listings as Administrator of the website, and then the real owner of some hotel wants to administrate the listing by himself. It is possible add a way that give him the possibility to claim it, like a button with a form and after the verifying process, give him the access? Additional to this, 4) Add an icon to the listing like twitter does.
Example http://prntscr.com/8uavl7
Hello, on my website. I have activities added but they don’t show on search results or under location page. Please advise how to correct this issue. my website is http://www.visitzim.com and activities are supposed to show under victoria falls. http://www.visitzim.com/location/victoria-falls. but the dont show. You can view activities here http://www.visitzim.com/activities
hello, I have not received a reply to my question..
Hi, we already bought it. Do you know when version 1.1.9 will be available? Thank you. Martín.
hello
i need ask if you can Integrating theme with external API
change the way of adding the prices of hotels from the manual system to getting the prices from : BOOKING.COM and HOTELS.COM like in : tripadvisor.com
or
and i want to add button switch to the hotel page At button show price
Hello guys, I am thinking about buying the theme. Do you think it is possible to use the theme for a rental of “goods”... Meaning I can rent a book for some hours and pay via PayPal… How flexible is the theme can I for instance remove “checkin / checkout” and replace it with now as well as remove adult and children number ? thanks and regards
Hi julianmaar,
First we want to say thank you very much for interest in our theme
However with design intent of Traveler theme, I afraid that it is not more helpful for a rental of “goods”
Or your design requirements is not complex, you can test more about theme 
Dont hesitate for new question 
Best regards.
hi, i have registered on support but still didn’t receive the email with the password, and i need to know how to disable slide hide on smartphone with word rotator, thanks.
Hi agencewebzitis,
Firstly, we are really sorry for this inconvenient, Our system have some troubles with hotmail, you should use GMAIL to register.
Now you can email to hanhdo@shinetheme.com, we will help you re-check this information.
Thank you
Please respond asap
Thanks
Hi prinosshop,
We are really sorry for this inconvenient.
Did you create new ticket on our support forum? Our technical support will help you resolve this trouble 
This is our forum: http://support.shinetheme.com/
Thank you very much.
It can disable the “Book Now” option in some cases in ACTIVITIES item?
Hi Consultor9001,
If you want to disable the “Book Now” option in some cases in ACTIVITIES item, You have to modify something on PHP code
We don’t have option that allows disable it now.
Thank you
Any news on the visual composer issue?
We are still checking on this troubles.
We will try to fix on the next version.
Thank you.
Dear,
we had a transfers mode between an airport and an island, Our customer will follow this transfers : - airport to pier : by taxi or by minivans - pier to ilsand : by speedboat.
We have several kind of vehicle with several rates.
Is it possible to set up a transfers with several kind of vehicles ?
The same example that if for a trip, I have to take a bus, then a train and a plane.
Does your template manage this kind of transfers ?
thank you
Hi pipo007,
We are really sorry.
This feature is not availble on current version.
Thank you so much for interest in our theme 
Don’t hesitate for new questions about Traveler.
hello i need your help on urgent basis for Traveler Theme. I want following things to be done on Search on Slider layout:
1) Background picture should not be blurred, how to do it please gide me where to adjust in css etc.
2) background picture should be upto the header.
3) menu color to change from white to dark grey.
Hi mohitable,
We will try to check your troubles soon.
Thank you.
Hi, I love the theme and I bought it yesterday, but I have a BIG problem for the tax and equipments in the woocommerce checkout, I set everything according with the documentation. I opened a ticket, the number is 41445 for with my details. My client need this website asap. Thanks in advance for the help.
Thank you.
Hi, I love the theme and I bought it yesterday, but I have a BIG problem for the tax and equipments in the woocommerce checkout, I set everything according with the documentation. I opened a ticket, the number is 41445 for with my details. My client need this website asap. Thanks in advance for the help.
Hi kenetork,
We receive your topic. We will try to answer you soon.
Thank you.
Hello, I am still waiting for support on the forum, My username is kenetork in the forum aswell. I opened a ticket about my problem, it is about Woocommerce Checkout, pretty urgent and vital to pay for the things. Please help!
Hi. I need a edit in hotel booking part.
in booked hotel in admin views, I want to edit price and total sections. this parts is auto calculate and readonly.
this is the code I found:
<label class=”form-label” for=””><?php _e(‘Total’,ST_TEXTDOMAIN)?></label>
<?php
$total_price = floatval(get_post_meta($item_id, ‘total_price’, true));
?>
<input name=”total_price” type=”text” readonly value=”<?php if(isset($total_price)) echo $total_price; ?>” class=”form-control form-control-admin ”><?php _e(‘Auto calculate’,ST_TEXTDOMAIN)?>
I just find something ,I think , its a bug. When i open website with chrome and btw I have adblock on chrome. Search location isn’t working. When I deactive adblock , Search part is working perfect. Lots of people use adblock right now. Its better to fix it. btw its okey for me 
Hi meklayn,
I really appreciate your checking with our theme! However, Could you create new topic on our support forum? We want to discuss more about this issue
Our developer are using Extension Adblock Plus And we are working normal. Which adblock are you using?
Thank you very much.
The issue is still the same… why don´t you support me with that? ferienwohnungen-ferienhaus.com/WP-AMISEO-FEWO/ Shortcode location is not working . .... and yes shortcode is correct! Thank you
Hi amiseo,
We are sincerely sorry, we are overloading on this time, We are all trying to bring you the best support. However, due to thin working force and enomous workload,so we couldn’t answer you at once.
We will re-check your troubles ASAP.
Thanks for your sympathy.
Hi, I need to know if choosing woocommerce checkout I could add the eprocessingnetwork platform with this woocommerce extension: https://pledgedplugins.com/products/eprocessing-network-payment-gateway-woocommerce/ Could I integrate this as well for checkout? Thaks in advance!
Hi kenetork,
Yes, you can integrate this as well for checkout 
Thank you very much.
Thanks for the reply! I have another concern about the woocomcerce checkout, Because I didn’t see in the demos about how woocomerce checkout deals with the equipments extras when booking a car and about the taxes. Is there a way for me to see that in action? I don’t want to have the problem that when I am calculating taxes with woocomerce the extras equipments selected could be ignored at checkout. I am asking you this because i already tested another booking theme with this issue.
Please let me kow about it! Thanks in advance.
This is video example for you: https://www.youtube.com/watch?v=Dhv2huwe8uE
Thank you.
Thanks!