Hi jordanpease,

Most likely your web server is configured with PHP settings that are too low to allow the theme ZIP file to upload. Specifically, PHP is configured to a maximum file upload size limit at 8 megabytes or less. The theme ZIP is about 9.5 megabytes in size. Thus, the web server is rejecting the upload. WordPress is giving you a rather ambiguous message in response. This is not a theme fault or bug.

There two ways to solve this problem.

1— You can either get your web host to increase your PHP limits.

2—You can upload your theme via an FTP client.

Recommended PHP configuration limits are as follows:

max_execution_time 180
memory_limit 128M
post_max_size 32M
upload_max_filesize 32M

For more info visit this link Recommended PHP Configuration Limits

If you need more info, please don’t hesitate to write us

Kind Regards,
—Ylli

Hi jcloewe,

We are really sorry for this problem, but you must understand that this is not a theme problem, but it is a problem by your hosting provider.

We didn’t have this problem before, you are the first one that faced this problem.

We are very glad that your problem is now solved and you can continue to make your next best site

Kind Regards,
—Ylli

Hello Laborators,

Thank you for the kind reply. I did just want to point out that there is a potential problem with using this plugin that’s on the hosting side, and not a problem with the theme or plugin itself.

I should have said it before, this theme is quite impressive — I’ve used several in my projects that don’t rise to this level. Unfortunately, I’ll probably be sending many messages because I’m not a developer, and working on this one on my own.

Thanks! J.C.

Hi jcloewe,

We are really glad to hear this comment from your side, feel free anytime you need us

P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, (if you don’t know how, just open this link).

Thank you very much

Kind Regards,
—Ylli

Don’t worry, just figured it out

Glad to hear that the problem is solved now

Kind Regards,
—Ylli

Hi codesigns_,

Hmm we are not aware of this issue, can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution

Kind Regards,
—Ylli

Hi Ylli, thanks for getting back to me so quickly My site is codesigns.co and I turned off the sticky nav bar because it was not smooth at all, but it kept stuttering (and sometimes has a blank bar, like I mentioned before). Lately I have just kept it disabled, but let me know if you need me to turn it on at all. Thanks!

Hi codesigns,

Hmm i’m not sure with what i can help you exactly. Is this problem still present?

Kind Regards,
—Ylli

Hi Orlo,

I think that i can’t quite understand your question. Can you please try to be very specific about the problem and explain it more to us, in this way we can easily understand you and give you the proper answer

Kind Regards,
—Ylli

I have already imported the demo content. If you look at my site, I have one category (kids), below the slider. I need 3. I try to copy and drag, but it would”t work. Also if you click on the kids category, there are suppose to be 2 products in there. But I cannot see them when I click into it. Can please advice? I have been struggling with this for a few days. Really need help.

I have issues with the slider revolution too. I tried contracting code canyon, they pointed back me back to the theme author.

So here are my issues related to sliders.

I am trying to create a simple slider, and struggling to achieve the following effect on my homepage.

1. Transiting of slides without a temporary delay.

2. I would like to fade off and swipe in the next slide without any gap in image.

3. And when I try to import a new slider template, I get this error. importing slider settings and data… Error: slider_export.txt does not exist!

Appreciate your advice.

Hi there, \Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi idzikisza

Can you please delete the code I gave you and paste this slightly modified code:

// Enable Tags Column for Portfolio post type
add_filter( 'portfolioposttype_tag_args', 'portfolioposttype_tag_args_remove_tags_column_x', 100 );

function portfolioposttype_tag_args_remove_tags_column_x( $args ) {
    $args['show_admin_column'] = true;
    $args['show_ui'] = true;
    return $args;
}

Arlind

No i cant, site doesnt work at all, no wordpress no nothing

Hi

I mean login to your FTP and browse to this relative path:

_{wp-content/themes/kalium/}

And replace functions.php file with this one I have created for you:

You will have your site accessible again.

Hopefully this will help you, otherwise if don’t please send us your FTP credentials and I will manage to fix everything for you.

Arlind

Hi diginik,

Have you regenerated thumbnails with this plugin Regenerate Thumbnails ?

Kind Regards,
—Ylli

Great & Thank you Ylli!

Hi diginik,

Glad to hear that

P.S: It would help us a lot if you could rate our item on themeforest from your Downloads tab, (if you don’t know how, just open this link) Thank you!

Kind Regards,
—Ylli

Hi Alexander

I saw the slider on mobile and you are right, I think you should enable responsive options in revolution sliders because we have done the same settings and slider works fine on mobile device as well.

Apart from this you can create new slider for mobile use only, then in Visual Composer in Column settings > Responsive Options check “Hide” checkbox as shown here: http://drops.laborator.co/jXlA then add new column (full width) and then apply the reverse checks (only check first option and others leave unchecked) and insert Revolution Slider widget from visual composer.

Arlind

Thank you for the help! I will look into this!

Glad to hear that

Kind Regards,
Arlind

Hi kristinasteinslandm,

This is a strange issue.

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Thank you, Ylli,

Very much appreciate this. I have sent an email to the link you gave me now.

Glad to hear that

We will respond to your email soon.

Kind Regards,
—Ylli

Hi Grant,

We don’t know that, i said that that i have seen Soundcloud to some users, but i don’t know exactly which plugin they user.

There are plenty plugins there, when you search with the word Soundcloud.

Kind Regards,
—Ylli

Hi Ylli

Thanks for such a prompt reply!

No problem. Would you be able to send me links to these other users sites?

I have already tried the following but it no longer appears to be active:

Thanks again

Grant

Hmmm,

I checked for other sites but couldn’t find any right now, the site above isn’t working. If I find any I will let you know.

Kind Regards,
Art

Hi

Kalium does not support Image Zoom plugin thats why it removed the default styling of Kalium. We are going to support this plugin in future updates but for now it is not possible I am sorry about that.

Arlind

Hi lqpinoo

If you are using a Revolution Slider to create it, you can have as many sliders as you want, the number is not limited. You can add slides via Visual Composer.

Arlind

Hi mrtngrdnr,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Hi nicolai1992,

Can you please try to be very specific about the problem and explain it more to us, in this way we can easily understand you and give you the proper answer

Also can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution.

Kind Regards,
—Ylli

Hi pstultiens,

You will not loose anything, you may proceed

Don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Kind Regards,
—Ylli

Hi Ylli, I did the updates and everything looks fine again, thanks for the help!

Hi pstultiens,

Glad to hear that

P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, (if you don’t know how, just open this link)

Kind Regards,
—Ylli

Hi esky,

Sidebar is not supported on single blog page. We will try to do that on the future updates, but it may not appear very beautiful and minimal.

Kind Regards,
—Ylli

Thanks Ylli! If so, is it possible for me to add widgets on the side on single blog page?

Hi esky,

As i said earlier that is not possible on our theme for the moment. Thank you for your understanding.

Kind Regards,
—Ylli

Hi charliejeffs

Child theme of Kalium is named kalium-child.zip in download file you get from Themeforest, you should upload that file if you didn’t already.

Otherwise try to upload manually the child theme that may work for you!

If none of the options will work then I can try it by myself to install the theme for you.

Arlind

Hey there, thank you for your quick reply. I already uploaded the child theme zip file via FTP but when I go back to wordpress themes page it says “Broken Themes – The following themes are installed but incomplete. Themes must have a stylesheet and a template. kalium – child The parent theme is missing. Please install the “kalium” parent theme.” But the parent theme kalium is installed because I’m using it?? Cheers, Charlie

HI Charlie

Have you changed the name of folder of the parent theme? Because this didn’t happened to none of our clients.

So please send me your FTP + WP Credentials in our email and I can investigate the issue.

Kind Regards,
Arlind

Hi balvin,

That option is not available for the moment, we will see what we can do something about this on the future updates

Kind Regards,
—Ylli

Hi Jonathan

Slider is an external plugin included in our theme, so it has its own options for responsive, we are not able to alter anything in that. Both of slider plugins included in our theme are most popular sliders for wordpress so they must have some kind of options to let you achieve what you want.

If you want, I can ask them your question, just tell me which slider you are using and formulate the question I will post that question for you in slider developers forum I have purchase badge of it.

Arlind

Thank you a lot for your reply and your proposal.

After hours, I achieved what I wanted to do. I just did it more manually instead of responsive automatically options and the result seems to be stable.

Continue to do an awesome work ! Regards,

Jonathan

Hi Jonathan,

Glad to hear those words, we will continue to do great work as we have very nice customers like you

P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, (if you don’t know how, just open this link) Thank You!

Kind Regards,
Arlind