23226 comments found.
Hi There, I wanna thank to the support team for helping me solving a few problems I had with the theme.
Thanks guys!
Please let me know the issues.
Hey , I am using the following currency switcher:
http://codecanyon.net/item/woocommerce-currency-switcher/8085217And I have the problem that after the price is calculated the theme is redrawing the new price, the support team of the Currency Switcher wrote this to me:
“Hello,
Just looked the site – the prices is on your theme is redrawing after page loaded with js function implemented in your theme. So it will be good if you will write them request about how to disable it.
Before that js function redraws price all data is right. So the issue is not from my side …”
How can I fix this? Greetz
Hi, I don’t have a solution. We didn’t tested in this plugin. Could you reference “How to setup Language Switcher and Currency Switcher?” in http://newsmartwave.net/wordpress/porto/documentation/#faqs ?
Solved it on my own Thanks…
Hi,
1. does this support multi-vendor/brand and allow filter by vendor/brand? 2. is there a refund policy for this?
Thanks,
Hi, 1. It will be work well. 2. You should contact envato support team for a refund. Regards.
Hi,
Please clarify 2 queries below before purchase this theme :
1. Is this theme fully support css, js compression and minify plugin e.g. WP Super Minify, JS & CSS Script Optimizer etc.
2. how can i remove woocommerce relative files for my blog website (remove unnecessary executing js and css files).
Thanks,
Awaiting reply on this before purchase this team. Please update..
Hi, 1. You can use Better Wordpress Minify plugin. 2. You need to customize woocommerce plugin. Regards.
Hi,
I can’t get the product images to look the same size as your demo at all. What is the original pixel size of the large image? I did exactly like your’s (800X800 pixel) but turned out when resized it didn’t appeared to be the same size on the website like your demo? thanks.
Hi, Did you uploaded the large size images than 800×800 pixel? After upload the images, you should regenerate all the thumbnails in Tools > Regen.Thumbnails.
I’ve sent to support 2 emails on saturdays, but I haven’t received a response? I’m waiting.
Hi, Could you send me again the issues? I just come back from a trip.
how to slider product not auto scroll?
Hi, Default autoplay option of the product image slider is false. Could you send me wp admin and ftp accounts and a testing product slider url?
As expected… After installing Theme and Installing & Activating all plug-ins everything is blank??? Dashboard, themes, plug-ins no matter where I try to navigate to; I get white blank screen… Nothing is working… Need this resolved ASAP…
Issue is with “Ultimate Addons for Visual Composer” when I ACTIVATE this plug-in the entire WP ADMIN goes blank… white screen… no output… Need this resolved ASAP…
Hi, Please extend memory_limit to 128M or higher in php.ini. Please add the following code below define(‘WP_DEBUG’, false); in wp-config.php. define(‘WP_MEMORY_LIMIT’, ‘128M’); If you couldn’t extend the memory limit, please contact a hosting server administrator.
after using all in one wp plugin, i cant get the demo installed, just a word say cheatin, uh??, did i do something wrong, im following the demo installation instruction and download the file form the link. but afetr restore the file, i got nothing. please help. thanks
Please send me wp admin and ftp accounts through support page. Let me check.
Hi Team, Purchased the entire Wordpress theme – ran through the installation steps a couple of times (deleted everything back to bones and started again) but once I get to the Import Demo stuff – it just locks up and I can’t get any further.
Love the template, have used it on different sites for HTML and Drupal – but so far the Wordpress Version doesn’t work.
Hi, Could you send me wp admin and ftp accounts through support page? Let me check. If you want to import demo, you can use the alternative method. Please reference http://newsmartwave.net/wordpress/porto/documentation/#demo_install
thank for great theme
Hi,
How can I change the image holder corners to be square like demo http://newsmartwave.net/wordpress/porto/demo5/product-category/women/
instead of round corners. I want square only. I tried selecting the demo version 5 but it only have round corners.
thanks
Hi, Please regenerate default css files in Theme Options > Skin > Compile Default CSS. Before regenerate, you should disable border radius and save the changes. You should click again “Theme CSS” and “Plugins CSS” buttons.
i cant post the pictures of my desired size ? size is auto-adjusted to 300 * 300
Hi, You should upload the images with the same dimension. After upload, please regenerate all the thumbnails in Tools > Regen.Thumbnails.
images should be of which dimensions that it looks same in the quickview option rather than showing in the box frame
im using home version 9 , so kindly help me to it
Hi, Sorry, Could you send me a screenshot?
screenshot is not getting attached in mail nor in comments
Could you upload the image on the site and send me a url?
Hi, Please configure the product image sizes in Woocommerce > Settings > Products > Display > Product Images on admin sidebar. You should change the width and the height. After save the changes, you should regenerate all the thumbnails in Tools > Regen.Thumbnails. Regards.
Hi Is it possible to have “category products” at the top of “category page” and “category description” beneath “category products”. Instead of vise versa?
Thanks 
Hi, It’s impossible. Regards.
Really bad support. This is not true. I found a solution!
Hello
I have a question I’d very
I hope to help you answer it in
I use Woocommerce for Enviion
How can I make the products without the final prices and the emergence of
price never in a shopping Cart and Checkout and everything
Products without price
Please help and thanks to you all
You can use woocommerce catalog mode. Porto theme have this feature. Please check http://newsmartwave.net/wordpress/porto/documentation/#option_woocommerce
When I set a Feature Image on the HOME PAGE that image is displayed on the home page. How can I get rid of that image. I want to set a feature image because when I share it on Facebook you can see that feature image. But I don’t want that image to be displayed anywhere else, specially not on the home page.
Any support? its been 14 days since my question.
Sorry about late reply, we’re just back from vocation. We will check and get back to you asap.
Please remove all the code in slideshow-page.php.
HI; if I install this theme, will I have to buy also the required wordpress plugins?
some of the required plugins are not free software…
Please contact us through purchased account.
Sorry about late reply, just back from vocation.
You do not need to purchase additional plugins, just use them for free.
Hello Dear Author (Team). I just log in to say Thank You. This is the best WP woocomerce theme i ever bought. Seriously! I have this “less is more” kind of customer right now and its prefect for customizing to match her (my custmer) point of view:) Thanks again! Greetz from Poland!
Thank you!
I installed WPML and I got error 404. How do I properly install WPML the topic Porto. It should be 3 languages: English, Ukrainian and Russian. The main language that was Russian. myfutbolka.kiev.ua
Did you duplicated the pages and the posts, etc per the language?
Hi, how can I add a YELP icon on the social media? I think you should include that on your next release. Everyone uses yelp.
Its been over 10 days and I haven’t received a response. Can someone help me?? need to add this today.
Can I get some support?
Hi, We will consider your suggestion and implement in next release. We will update next version in next week.
Your recent release (Nov 3, 2015) didn’t have YELP in the social icons. Can you tell me where I can find the icon files to add yelp ?
Hi, You should customize share.php.
We will add this icon in next release.
sorry to bug, But can you tell me when your next release will be ? when the YELP icon will be included. I tried adding it my self, but was unable too. ;( .
We are planning next week. Thanks for the patience.
