8337 comments found.
Hey there,
i got a question. I’am using the Carousel Portfolio view in the theme. I cropped every single images to a fixed size. It works well for 15* displays and keeps the file sizes small. But the images will be customized to bigger sizes on bigger displays. is it possible to have a fixed image size on every display? Thanks for the help.
My purchase code: 0a812d9a-11c5-4e03-a9c4-afea98466e8b
Regards, Basti
Hi Basti,
Can you please send us your site URL first? We need to investigate your site and then get back to you with possible solution
Kind Regards,
Art
Hi there,
Now I got it, so the best is to use high quality images and then WordPress will automatically resize them to their right sized place.
Kind Regards,
Art
but that makes me upload the images in bigger sizes what makes my website much slower after a while. isn’t there a way to stop the theme automatically resize them on bigger screens?!
Hi kalamakumaran,
Can you please try this CSS code…
Can you please add the code below to Custom CSS section:
.slick-initialized .slick-slide {
max-height: 435px !important;
}
.single-portfolio-holder .gallery .portfolio-images-slider.is-finished img {
width: auto;
max-height: 435px !important;
left: 50%;
transform: translate(-50%, 0);
}
.single-portfolio-holder.portfolio-type-3 .gallery-slider .gallery-item {
max-height: 435px !important;
}
.image-placeholder img {
width: auto !important;
max-height: 435px !important;
left: 50%;
transform: translate(-50%, 0);
}
P.S: very nice projects 
Kind Regards,
—Ylli
Thanks. Nice Theme 
Just a minute ago i found the *Maximum Image Width’ field to set a maximum width for the images. Isn’t that actually what i wanted?! I hope so. So u’ve been one step ahead of me
Hi kalamakumaran,
Just paste the code that i gave you and you will be happy with the results that you wanted
Kind Regards,
—Ylli
I did it and it worked out well for the desktop version but the responsive is broken. could i give you my login details and u check it for me? I put the code on top of everything in the custom code so u’ll find it easily.
and the code affects the thumbnail images in the portfolio grid as well 
Hi kalamakumaran,
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards, —Ylli
Hello,
See if you coul help me with two issues:
1- I’m having problems disabling the lighbox on portfolio single items. I’ve ticked the ‘Disable lightbox for portfolio items’option and just works for images. When I click on a gallery it stills open the lightbox, which I don’t want. Is there any way to disable it at all?
2- Another thing is that I also didn’t want the images in single portfolio to be clickable, so I writed the css code:
.single-portfolio-holder .gallery .photo { pointer-events: none !important; }
Now they do not open but if you double click on them it appears color on them. You can try it at http://ritualmallorca.com/prueba/?portfolio=servicios-3
I would like to avoid this.
Very nice theme by the way…
Thanks, Cecilia
Hi Cecilia,
1—On the link that you have send us i see that the images don’t open on the Lightbox now, so i assume that this problem is fixed now.
That option that you have clicked should work, but if you have enabled any caching plugin, it will take time to refresh your changes.
2— Can you please add the code below to Custom CSS
.lightbox-disabled .nivo {
-webkit-user-select: none;
-moz-user-select: none;
-ms-user-select: none;
}
Kind Regards,
—Ylli
Thank you!! everything worked
What am I doing wrong with the portfolio? see main page here www.8bitcreative.com
The thumbnails stack tight on each other (and thus not displaying entire thumbnail either) margin/spacing adjustments in build query do nothing. When I first imported demo content the thumbnails didn’t even appear… I can only get this to show after I deleted the visual composer section and re-added it.
ignore please…worked by 4th time I reinstalled
Hi chemicalviper,
Glad to hear that it worked for you, even that i’m really confused why this happened to you.
Kind Regards,
—Ylli
hi! my name’s Richard, this is my purchased code: 313aaaaa-99d8-4e92-b3af-cede6c1caccf
I need translate Kalium theme , in folder languages I find index.html and kalium.pot, I use poedit to translate, poedit created 2 files es.mo and es.po, my question is. Where do i put it?
Hi albuswulfric,
We have replied your other comment, that is for the same purpose.
P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread
Kind Regards,
—Ylli
Hi,
I use Poedit to translate. I can’t translate at these two places.
First place is at Mini Cart. http://i.imgur.com/q9t56hb.jpg
I creat a .po file for -zh_TW translation, but it doesn’t help. http://i.imgur.com/zqq7K2s.jpg
Second place is at Checkout page. http://i.imgur.com/evj5c6x.jpg
Please tell me what is the right .po file for translating.
My site is https://eatwithu.com/
Thanks a lot.
Hi
Note that these words are contained within kalium text domain, so when you translate with POEdit, you can translate them in our theme.
http://drops.laborator.co/1dCbsIts even easier if you install Loco Translate plugin, then you can translate these strings directly from admin panel.
Arlind
Great Theme! I have only one question: I need to buy an license to Slider Revolution to have some extra features like “Premium Sliders” or importing sliders online?
This is the message appears when I try: “This feature is only available if you activate Slider Revolution for this installation”“
Hi luciano_liranco,
Revolution Slider is offered free for users who bought our theme because we have bought an Extended License to them, to offer for our users free this plugin. But they have included some extra pre-made sliders, that require to buy another license to unlock them.
Kind Regards,
—Ylli
Hello, I would like to ask you if this theme contains the full version of the revolution slider and the full version of Visual Composer.
Thank you!
Hi 2net,
What do you mean by full version?
They don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that,
You never need to buy any premium plugins that comes with our theme
Kind Regards,
—Ylli
Ok thats what I wanted to know, as long as you update the plugins thats what I’m interested in. Thank you!
You’re welcome
Hi,
I just purchased Kalium theme a couple weeks ago and really like the design and functionality of it.
Unfortunately I have one issue. I set one page to be the home-page and another page to be the blog-page.
When I click the blog page in the navi, the site is totally empty. I’ve already created posts but they are not shown. I’ve also the problem that I get a white page when I navigate to “posts” in the admin-backup. It’s possible to create a new post or to have a look at the categories, but when I’d like to have a look at all the blog posts, I just receive this white page.
I’m pretty sure that this issue leads me to the one mentioned before that clicking the blog in the navigation also leads me to a blank page.
Is there anything that I could do to fix this?
Hi
Firstly thank you so much for your kind words.
It is strange why there is empty page so for this I need you to activate WP Debug to see any possible error.
To turn on WP Debug Mode, follow these steps:
1. Open wp-config.php
2. Find WP_DEBUG constant (written as define('WP_DEBUG', false);)
3. Set value to true (define('WP_DEBUG', true);) and save file.
4. Go to the same page, refresh it and you will see a PHP warning or fatal error being display. Copy the error or better send me the screenshot so I will be able to understand what kind of issue is that and will give you proper fix to it.
Thanks
Arlind
Hi
I’ve followed your steps and now I receive the following error-message:
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 72 bytes) in /var/www/virtual/treiter/html/wp-includes/wp-db.php on line 2252
I’ve deleted all content and other themes before installing this theme, so it would be quite surprising to me, if there wasn’t enough storage space.
Hi
Don’t worry this only has to do with PHP memory limit, so I suggest you to increase memory_limit to 256M and you will not be able to see this error again.
Information about this can be found here:
http://documentation.laborator.co/kb/general/recommended-php-configuration-limits/
Arlind
Hi, I bought the theme Kalium. What is the support page?because I want to translate the theme into Spanish, and not how to do it
Hi albuswulfric,
To translate/rename theme strings, you can do this via Loco Translate plugin. If you don’t have this plugin, please install and activate it in your WordPress site.
1. Then go to Loco Translate > Manage Translations
2. Click “New Language” for the current active theme (if you didn’t created it yet, otherwise ignore this step). On the new language page, choose these options – click here http://d.pr/i/1ewoc
3. After that you will be redirected to the editing screen for theme translations. Before you continue make sure this is true – click here http://d.pr/i/18h0w
4. Follow these instructions to learn how to translate strings – http://d.pr/i/1jsek
5. The changes will be applied immediately – http://d.pr/i/1ju6w
Note: Translation files will be saved to wp-content/themes/{theme-name}/languages folder. Here you have the explanation – http://d.pr/i/1lBCJ
After you make your changes, always save a backup when there is new theme update. After you update the theme (languages folder will be replaced), just move the backup files you previously saved to the same languages directory and your changes will still be applied.
Kind Regards,
—Ylli
On my portfolio items the links do not work on an iPad. They work on a desktop and an iPhone. The link is called “View Website”. Here is the url to the page http://shrdesigns.com/portfolio/from-lawn-to-garden/ Any suggestions? Thanks!
Hi shrobbins,
Can you please add the code below to Custom CSS
.col-md-7.gallery-column-env {
clear: both;
}
this will fix your problem
Kind Regards,
—Ylli
My client wants the main nav to have light gray box behind the text on hover. Link to sample below…
http://www.dragonglobal.com/wp-content/uploads/2015/10/nav.pngHi brucemarsh66,
Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you if we have possible solution.
Kind Regards,
—Ylli
dragonglobal.com is url, but maintenance mode is on. I need to send you login – please provide me an email or private message
Hi, this is a second message. Link below to example of a few things client is asking for in the nav area.
http://www.dragonglobal.com/wp-content/uploads/2015/11/header-nav-example.jpg- Facebook ‘like button” in nav (shown in example) - gray nav item background color for hover and active (shown in example) - less padding between nav items (shown in example) - and less margin/padding above and below nav/logo (NOT shown in example)
Hi brucemarsh66,
We can’t help you without entering your site first, can you please disable maintenance mode until we finish inspecting your page and provide you with the solution?
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information such as WP and FTP credentials, and in your case we need only your website URL.
If you can’t disable maintenance mode then can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
—Ylli
Hi,
i’m triying to the find the sorting that you have on the shop page:
http://demo.kaliumtheme.com/shop/shop/?orderby=rating&min_price=9&max_price=30sorting by popularity sorting by price
but i can’t find it, also the text of “Showing 1–12 of 20 results”
how can i put it in to my page?
thanks!!
Hi
The sorting is defined by dropdown in Shop Page:
http://drops.laborator.co/1dP6NSo when user changes it it will automatically refresh the page.
You can set default sorting for WooCommerce products in WooCommerce > Settings page as shown here:
http://drops.laborator.co/17HIITo show the sorting dropdown in shop page, make sure you have selected this option in Theme Options:
http://drops.laborator.co/1dBaS
Arlind
Hey, I want to buy this one for my records label.. I was wondering if that theme integrate soundcloud and spotify integration possibility ?
Hi there,
We haven’t tested this yet but we’ve seen a site where SoundCloud was implemented, I was trying to find the demo but I see now he is currently working on his site.
Kind Regards,
Art
Hello, I just bought your theme but i can’t install it in wordpress. After I reached 100% (installing) it says: “Try again” Please help!!
Greets, Moritz
Hello there,
your theme is absolutely beautiful and between all of the others, this is going to be my choice, no doubt on that. Before purchasing, I know this will sound stupid to more experienced designers but, is it possible to change the color palette of the Agency theme? I’d like to have a gold and very dark gray palette, something like this http://mediaboom.com/
Your dark skin theme is better but the agency layout is very close to what I need.
Thank you!
Hi Tarmicle,
You can change theme Skin from our Theme Options
Kind Regards,
—Ylli
hi I am 3jalapenos
call SKYPE Mina Lindstrom ( located German) any time please Thanks very much
Hi 3jalapenos,
We are sorry but we don’t give support on Skype, the only place where we can give support is here on the theme comments, and then if we need your FTP or WP credentials, we can ask you to send them to our email.
Thank you for your understanding
Kind Regards,
—Ylli
ok then please could you please help with why the portfolio pages and menu link to portfolio pages and tell me why not they are working. this all i am asking – you have the logins already, and is there a way to contact without the whole world seeing my comments ? Thanks very much
Hi 3jalapenos,
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
—Ylli
I am having a problem with my portfolio items page. I have chosen the portfolio style, and added an image slider. It appears the images are rendering outside of their container as shown on http://jrpease.com/portfolio/taboom/ can you please help me figure out why this is happening? Thanks!
Hi jordanpease,
Hmmm this is very strange, first time i see this problem.
Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
—Ylli
Hey there, I havn’t changed the name of my parent theme folder but it wouldn’t upload through the WP theme upload page so I have maybe screwed something up uploading the theme via FTP.
Thank you so much for all your help
Charlie
Hi Charlie
Don’t worry about, you will not loose any settings of Kalium.
If you can’t manage to set up Kalium and Child theme please send me your WP + FTP credentials and I will do that for you.
I am not sure what is going on on your host, so I need to try this by myself.
To send us email use this link. Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.
Arlind
Hi,
http://www.spagrand.com/brands/album-covers/1) Our portfolio description text isn’t displaying properly. Seems like it’s being cropped in the current view. Is there a trick with using visual composer for this text container?
2) Also on the same page there is occasionally white lines between the vertical images. Is there an issue with the images containers please?
Thanks,
Tomo
Further information.
1) Don’t use Visual composer and the problem goes away. Bug?
2) Problem still exists.
3) New issue, can’t turn like button or social sharing off. Please advise correct method if not via Theme admin.
Thanks,
Tomo
Hi Tomo,
1. You can’t use Visual Composer in post types, blog posts, portfolio types, it is only valid when used in Pages.
2. On which browser/os are you experiencing this? I have checked this but there wasn’t any white line displayed.
3. Go to Laborator > Theme Options > Portfolio Settings and scroll at the bottom to the Share Item part, disable this feature here.
Kind Regards,
Art
Hi Art,
2) Browsers = chrome and safari.
3) Just want to disable the “LIKE” button, not all share buttons….is this possible?
Thanks.
Tomo
Hi there,
2. Please record a video if you can, it isn’t happening to us.
3. In the same place the very first one on Toggle Portfolio Functionality, remove the tick from Like feature for portfolio items and the Like functionality will be removed.
Kind Regards,
Art
Yes we did that and no difference so I think we may have a plugin conflict of something. How do we send you an email with our site access info?
Hi Spagrand,
To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.
P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.
Kind Regards,
—Ylli
Email sent using link. Would appreciate not waiting a week for you to respond to our support issue that is several days old now.
Thanks,
Tomo
Hi Tomo,
We will reply to your email soon.
Kind Regards,
—Ylli
ZZZZZZZZZZZZZZZzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Hi there,
The last e-mail was from Ylli, let me quote it:
Hi there,I just unticked this, and the like button from the single portfolio disappeared, i don’t know how it didn’t work to you.
Kind Regards, Ylli
Can you try to write just in a ticket please?
Kind Regards,
Art
Hey Laborator,
I have sent you user credentials to my site as you instruction.
On my site, zelsh.com, the mobile menu font is using the primary body font, while the desktop nav is using the primary heading/menu font. This is a bug with the code and I have custom css that should be affected this. It seems the mobile menu inherits the regular body font which would explain why this bug is happening. I would like both to be using “lato” my primary heading/menu font not Merriweather.
Please investigate and resolve. Let me know how you resolved so I can document for future edits.
Thanks!
(in addition, no widgets are showing up on mobile nav like they are desktop)
Hi Rygarfo,
Now we can see the problem, we are aware of this bug now, and we just added this on our to-do list for the future updates.
To fix that, can you please add the code below to Custom CSS
.mobile-menu-wrapper .mobile-menu-container div.menu>ul>li>a, .mobile-menu-wrapper .mobile-menu-container ul.menu>li>a {
font-family: 'Lato' !important;
}
.mobile-menu-wrapper .mobile-menu-container .search-form input {
font-family: 'Lato' !important;
}
When we fix this problem through theme update, you just remove this code from your Custom CSS
Kind Regards,
—Ylli
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