Hi Andrew,

The Photoshop files differ from the live demo site, since then many features have been added to the site, there isn’t any specific size for the full-screen portfolio as it will resize to the size of the window.

Kind Regards,
Art

Hi Kat,

Yes you can do that, by using the WPML plugin.

Kind Regards,
—Ylli

Hey Ylli,

Ok thank you for WPML plugin link.

Now my portfolio is ready thank you for your help

Kind regards, Kate

Hi Kate,

Glad to hear that

P.S: If you like Kalium, it would help us a lot if you could rate our item on themeforest from your Downloads tab, (if you don’t know how, just open this link) Thank you very much

Kind Regards,
—Ylli

Hi Marius,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Ok WP-credentials and request is sent through the e-mail form now, Thanks in advance!

Glad to hear that, we will reply to your email soon

Kind Regards,
—Ylli

Hi joenweidemann

In order to show full sized (original size) of images in portfolio add this Code:

add_filter( 'kalium_single_portfolio_gallery_image', create_function('$size', 'return "original";') );

This will show original images instead of generated ones. I hope it will work well for you.

Note: The suggested code is recommended to be added in Child Theme file called functions.php

Arlind

Hello Art and thanks

Actually what i meant is, what can you recommend among widgets a simple effective one for a newsletter subscription.

Hi Mahmoud,

We haven’t used any plugin that can do this job, maybe you can find any plugin that can do this from the Wordpress plugins section here.

Kind Regards,
—Ylli

Hello Ylli

Alright thanks.

Mahmoud (Pride Invests)

Hi ixidron

This feature is not supported actually. I am interested to know about how do you mean to insert portfolio caption in portfolio?

As in the link provided there is no space to properly add caption, it doesn’t look fine.

Arlind

Hi again,

Add this to the Custom CSS then:

footer.main-footer .big-footer .section h1, footer.main-footer .big-footer .section h2, footer.main-footer .big-footer .section h3 {
    color: #212121 !important;
} 

Kind Regards,
Art

Hi Art,

I added the 2nd code for contact page and also added the code just above on the main CSS code area but the color did not change on the contact page..

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi Paul

The “403” error is mostly related to .htaccess file. So many times it works by changing file permissions. In your case, you may try to update the permissions of wp-content/uploads/ (and all enclosed folders inside) to chmod 777, it should fix this issue.

Otherwise you may contact your hosting provider and ask them about a better solution to give you.

Arlind

Hi zdavidson246,

thank you for your interest on our theme.

As you may have seen on the Comments section “This author’s response time can be up to 2 business days.”

We or almost all Themeforest authors don’t offer phone support.

No there aren’t.

We don’t offer web hosting services, we just sell the theme.

Kind Regards,
—Ylli

Hi smartw0rx

Sorry for the delay of answer, as we are not in the office during the weekend.

Yes, once you import demo content of any of our demos everything will look the same as you saw in the demo site (except pictures are all gray).

Then you can manage to set up the theme.

Arlind

Hi ania1,

Can you please add the code below to Custom CSS

.fadeInLab {
    -webkit-animation-name: fadeInLabs !important;
    -moz-animation-name: fadeInLabs !important;
    -o-animation-name: fadeInLabs !important;
    animation-name: fadeInLabs !important;
}

Kind Regards,
—Ylli

Hi, thank you. I did it, but I don’t think it has changed. Is there another solution? Best Regards.

Hi ania1,

Hmm if that did not work, then maybe you can wait until we release an update that can allow to remove them through the theme options.

Kind Regards,
—Ylli

Hi there,

You can try this plugin, it should work fine and it’s easy to use, you can order anything with the drag and drop.

Kind Regards,
Art

Hi there,

That’s weird because Chrome is loading the condensed font while Firefox as I see is loading the default font.

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Sent.

Hi wadaeko,

Thank you for your interest on our theme

Yes that is correct, but we pick top user requested things and we work on them to include on the updates, and this kind of menu don’t have huge interest for the moment, we will try to add it maybe on next 3-4 updates.

Thank you for your understanding!

Kind Regards,
—Ylli

Thank you Ylli for your fast reply. The thing is: for my client it is important and most of that essencial to have this layout at his site – logo centered at top and menu items below. And of course I understand that there are a to do list from you guys to follow. So, considering that it will be not available in time (need to develop his website this month), I ask you a help to understand if it is possible to change it through CSS customization. It is too hard to do it? Do you have any of buyers that did that successfully? I do not want to discard this awesome theme with several features that we need just because we could not change the header layout. I am not asking for a solution, but some tip to make us understand the difficulties or not to do that, or even some answer already done to another client with the same necessity.

Thanks again!!

Hi there,

Doing this manually would not require only Custom CSS but a lot of layout modifications, we haven’t done this before and I haven’t seen this in any of our users sites.

As Ylli said, it will be available in the upcoming updates but right now we can’t help you on this issue as it is complicated, if you can wait until then that would be great if not then I hope Kalium would fit your needs in another site

Kind Regards,
Art

Hi there,

Please make sure you read this article, make sure you have the proper memory limits and kindly ask from your hosting company to increase them.

Kind Regards,
Art

Hi cassgiaccari,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.

Kind Regards,
—Ylli

Hi there, can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

Kind Regards,
Art

Hello again, I notice it was missing too, so is my theme in my downloads tab. I have bought it with this account, and I have the paypal confirmation for the payment. I have sent in a request to theme forest to fix the purchased status as well as the missing download. It may take 7 days for them to answer though. In the meantime, would it help if I sent the confirmation of the purchase as a proof ?

Hi Marius,

Unfortunately not, until we see the purchased badge we cannot give you support for this item.

Kind Regards,
Art

Hi there,

It’s a problem of the sliders, you cannot have a full screen video if you’re using YouTube or Vimeo, they will keep the borders.

We have contacted the slider developers for this issue but the best fix for now is to upload your video on your servers.

Kind Regards,
Art

Hi there,

Please take some time to read this article and see the limits that need to be increased.

Kind Regards,
Art

Hello,

We did increase the php limits as said in your recommandations but it still does not working.

Waiting for your answer.

Elodie

Hi Elodie,

That’s really weird as this has never happened if the limits are increased, can you please e-mail us your login credentials via e-mail?

You can send us email from Profile on themeforest, on the right side you will see “Email Laborator” box, please don’t forget to explain the problem again.

Kind Regards,
Art