123 comments found.
Hi, three questions – Can the subscribe feature be linked with ConverKit and can you decide on what pages it shows? For the archive page, it’s shown with no sidebar, is this the only option or can you also do sidebar?
Thank you!
Hi allisoncourtney,
You could export the subscriber list to 3rd party email marketing tools, such as Convertkit, Mailchimp, etc.
There is no specific option to display subscribe form to only show on certain pages, but it should be possible but would most likely require customization. You could use our service here: http://support.jegtheme.com/custom-change-service/
Thank you
Hi again. Confused – so does the Subscribe Plugin integrate with ConvertKit?
And I want to move the subscribe feature between trending posts & the blog posts/sidebar. How much would this cost?
Thanks!
Hi allisoncourtney,
Unfortunately, no. But as I mentioned above, the subscriber list can be download/export and you could import it manually from Convertkit, Mailchimp, etc.
For customization queries, kindly contact from link above for details.
Thank you
Hi! First of all, thanks for this amazing theme! I’m in love with it! 
The only thing I don’t know how it works is the subscription footer: I’d like to translate it, but can’t find where. Also the “read more” button above the slider of the homepage…
Your subscription plugin works with mailchimp?
Thanks!! Gemma
Hi Gemma,
Thanks for your kind word! You could change the text with Loco Translate plugin. Once you install that plugin, simply go to Loco Translate -> Manage translations and translate “SUBSCRIBE” to other text you want. For detail you can read here: http://support.jegtheme.com/forums/topic/subscribe-2/
For the subscribe form this theme using built-in plugin, it should be possible with 3rd party Mailchimp plugin and it most likely require customization for integration.
Thank you
Hey, thanks for your quick answer!
I’m translating the Falive package as you explain in the link (and as I can see in the picture) but it seems that there is no change… Does it take time to change it? I’ve tried it with the buttons and the subscription form (changing the text below and clicking the Save button).
And this way, I’m changing the English version, but not making a new translation? When the translations are updated, will this new text I’m introducing be automatically changed?
Thanks again, Gemma
No, it should update when you save it. Do you use any caching plugin such as W3 Total Cache or WP Super Cache? If so, you need to clear cache.
If your site using English, just update the English translation and make sure you modified the “translation” field not the “source text”.
Thank you
No, I don’t have WP Super Chache nor other extra pluguins. And now I see the translation is saved but it keeps showing the source text instead of the translation I changed yesterday. Don’t know what to do…
hi Gemma88, may i know how your setting during using translation with loco translate? your translation file, should reside in wp-content > themes > falive-themes > lang. if you put it on other place, it may not working correctly.
Thank you
I have been trying for two days to install the Falive theme to my Wordpress site using ipage hosting. I have been on YouTube, called hosting support and followed other support posts re: the missing css stylesheet and cannot get the theme installed. Beyond frustrated and really wanted ot have my site started. Please HELP!
Hi Karenmalawi8,
It seems you upload wrong file, please unzip the main .zip file (bundle file) from Themeforest and then you will find file named: falive-themes.zip. This is the main theme file that you should upload.
Kindly read theme documentation for details: http://support.jegtheme.com/documentation/falive-themes-installation-activation/
Thank you
Hi, I’m interested in purchasing. Two questions:
1. Does the slider automatically populate from your recent posts or is this a second step? 2. For the feature images in the slider, the now trending, the blog posts, and the category page – does one image resize making it a seamless process? 3. I’m currently using the Genesis Framework with a child theme…. the only shortcode being used is a block quote feature. Will this carry over or do I have to go through each post and remove this code and add your code?
Thanks!!
Allie
And one last question – can the now trending feature be change to a category. For instance, if I want to highlight a “yoga video” blog post category, can it show just these?
Hi allisoncourtney,
1. Yes, by default it display recent posts, but you also can filter with certain categories or tags.
2. Of course, you only need upload 1 image and it will automatically resized on all positions.
3. If the shortcode came along plugin (not theme), you just need to enable those plugin to be able use it on our theme, but it may display in different style.
4. It may require small tweaks for this, we will gladly help you for that.
Thank you
Thanks for the info! Within the blog posts – are the two related article features (one at the top and one I’m seeing a pop up), are these plugins or features built into the theme?
And regarding the subscribe feature on the homepage, can this be moved up – either under the slider or the now trending area?
Yes, both are built in features – no extra plugin required. For the subscriber you can place it at footer and sidebar only. To move it under slider/popular post it require little tweaks, and yes it is possible.
Thank you
Hi, i´m trying to import dummy content but nothing is loaded, just spinning icon in the title bar but no pages, widgets or anything that i can find after that. Any idea about how get this working? Thanks.
Hi designsandit,
The importing process time is depend on internet connection, do you able access our demo site here: http://falive.jegtheme.com/ ?
Please also be sure to install required plugins before importing dummy content.
Thank you
Hi, all plugins were installed and activated. I can access the demo site with no delay. Any other idea about what is happening?
hi designsandit, please take a look at here : http://support.jegtheme.com/documentation/demo-content-failed-to-import/
Thank you
Hi, one client of mine want this theme for your blog (it´s amazing by the way) but she is asking me if social icons can be added into the header using Top Menu > Header type 2. It is possible? Let me know so i can purchase the theme. Thanks a lot.
Hi,
By default Header type 2 do not have social icons, but it should be possible with little tweaks (custom change).
Thank you
Hi, any help that you can give me with this once i purchase the theme? Thanks.
yes sure. but are you sure want to add social icon right there? doesn’t it seems weird to have all icon, menu, and search on one line of menu?
Thank you
Hi, not in the same row, more like one row after (or before the menu), it is doable? Thanks for your answers
Oh I see, of course it is possible. Please let us know if you have more questions. Thank you
Thanks, I´ll purchase the theme right now.
Thank you. For support question kindly post to our support forum here: http://support.jegtheme.com
Hi, i´ll do in the next 24 hours, thanks for your support.
sure, you’re welcome.
Hello, is it possible to delate information about tags and authors in Stack featured mode on home page? I want show only the post name. If yes, i will buy your theme:) Falive theme
hi rozamysliwiec, yes it will be easy to delete by little custom css. i will provide css once you buy the themes.
Thank you
Hi,
When i try to change the appearence i get an error page saying;
Fatal error: Cannot use object of type WP_Error as array in /home/venus89/public_html/gloryist.com/wp-content/themes/falive-themes/lib/jeg-functions.php on line 293
I tried uninstalling and installing the theme but i still get the same error. How can i fix it? Thank you
hi venus89, may i know what version of your themes? try to update the themes and let see if its work.
Thank you
hello again
im using the 1.1.1 version but i just downloaded the theme again and tried to upload, now the appearence page doesnt load.
Please also ensure that Falive Plugins also updated, you can delete the current version then install latest version from Appearance > Install Plugins.
For further support, kindly post to our support forum here: http://support.jegtheme.com.
Thank you
Hi! I see that there is a theme update. What does it include?
You can check the update log at bottom of theme description. Thank you
Hi,
When I compress my screen or shrink it, the menu drop down box becomes unresponsive. when i hover over it, nothing drops down, making it impossible to navigate the site.
Hi,
May I know what browser do you use? Actually, the mobile (respnosive) menu need click instead of hover.
Thank you
google chrome- click, hover nothing reacts over the drop down menu on mobile or when computer screen i compressed. Can i give you my details so you can see my dashboard?
hi jacksongroves, i also try it on my mobile device, and its working fine. may i know on what chrome version you have those problem? i using latest chrome for android but get no problem with it.
Thank you
Version 48.0.2564.116 (64-bit) It doesn’t work on my phone, macbook pro with chrome, or my assistant’s laptop. On my phone when I tap the 3 dropdown lines, it just flashes grey. There is no response on the compressed version on my laptop with a hover or click not even the grey flash.
Hi jacksongroves,
Could you help us provide screenshots of the issue? It would be helpful because it quite hard for us to check, on our side there is nothing wrong.
Thank you
a picture won’t help. when i put the cursor over the drop down menu bar nothing happens. I cannot navigate on mobile phone or when screen is compressed on desktop.
Hi jacksongroves,
Actually on mobile menu you need to tap/click to open menu, there is no hover state on mobile device.
Thank you
As previously mentioned tap or hover doesn’t cause any reaction on desktop or mobile. This correspondence has been going on for a week now and each time it takes a day to reply.
jacksongroves 3 days ago Flag Version 48.0.2564.116 (64-bit) It doesn’t work on my phone, macbook pro with chrome, or my assistant’s laptop. On my phone when I tap the 3 dropdown lines, it just flashes grey. There is no response on the compressed version on my laptop with a hover or click not even the grey flash.
It quite hard for us to investigate it if we can’t see the issue, we already re-test it on our desktop and mobile devices and there is no issue like you mentioned.
FYI, Our support time is 9AM-6PM GMT+8 from Monday to Saturday.
thank you
So what should i do. the navigation doesn’t work for me, but you say it does? I have requested giving you my login so you can see for yourself. I requested this over a week ago. This is becoming an urgent issue as it has taken over a week to resolve and am still no closer as you keep saying the same thing which doesn’t help.
hi jacksongroves, i don’t see your buyer badge so i expect you report problem on our demo site. so we test it on our demo site. and its working fine everywhere. i don’t why understand giving us login page. while i don’t see that you buying this themes. if you have problem with sales, please contact envato support. they will help you with your buyer license.
Thank you
Hello, i have a little question. My startside have the option normal posts and the archive settings are masonary, but there are only 5 post and i want 6 posts on one side, there is always a hole on the page for one post more. How can get 6 on one side? Thank you and greetings from Austria
hi TanjasBunteWelt, please go to setting > reading > Blog pages show at most. and change those number with 6 as you need it.
Thank you
I’ve had the theme installed for a while now but it looks like the theme wont allow me to browse through the pages at the bottom of the page. How can I fix this?
hi vannia, this issues is also discussed on our support forum right here : http://support.jegtheme.com/forums/topic/page-pagination-is-not-working/
there is issue on WordPress latest version that causing this problem.
Thank you
Hi, The Highlight slider resize my photos, i don’t want it. I looked for a file where change the size or prevent the resize of photos, but i didn’t find it. Can you help me?
Thank you
Hi,
You can adjust it from file: falive-themes/functions.php on line 47:
add_image_size( 'featured', 1080, 635, true );However, this will affect for all slider because this theme use the same image size for sliders. You also need to regenerate thumbnails after change the size.
Thank you
It works, thank you!
You are welcome
Hi!
Prepurchase question: can WooCommerce be integrated with this theme?
Hi fkarimov4,
This theme is well-coded with WordPress standard, that plugin should be working fine with default styling.
Thank you
I would like to see all the options of active widgets. Where you could see?
Hi allanroubertie,
Please refer to this link (screenshot): http://cl.ly/1Q3f203M0E1y and let us know if you have further questions.
Thank you
I’m trying to install the theme but it says the package could not be installed. The theme is missing the style.css stylesheet. Please help. How do I find the style.css stylesheet and install it?
hi kaboodle91, can you try to login using account that buy this themes first before asking question?
Thank you
What are you talking about? This is the account I signed up with. I got the email sent there. How else am I using this thread.
We need to verify our buyers to give support to them. If you see our buyers that on support period will identified by text: PURCHASED SUPPORTED right after their username.
Yeah this was the purchase code I got 452057cd-d7a8-4347-b04c-858d7270f125. Pls check and get back to me
Your code is incorrect. Wondering how do you get this theme file? Hope not from nulled site
I’ve sent you a screenshot of my invoice and code I received via email msg. Pls reply.
Please contact envato support
Hello,
I am just trying to change the article header wording from “Share this article” to “Share my article” and also trying to increase the width of the line underneath each blog title. Can you please help me doing this ?
hi jassijass123, please send your question on our support forum at http://support.jegtheme.com/. We are now only conduct support from our support forum only.
Thank you
HELLO, How do I disable the Mobile View, I want the theme to show up on any device (iPhone or Ipad) as a desktop view.
Hi Themanslifestyle,
For support queries kindly post to our dedicated support forum here: http://support.jegtheme.com/ we will gladly assist you there.
Thank you
hello,
i installed the theme successfully but i am unable to find the tab “jmagz” from where do i import the dummy data.
There is no option showing the jmagz dashboard or anything like that. please help
hi jassijass123, you are buying falive not jmagz.
okay then how can i import dummy data like i need exactly same this layout : http://falive.jegtheme.com/?header=1
or this : http://falive.jegtheme.com/?header=1
Please read here for import dummy data: http://support.jegtheme.com/documentation/falive-import-dummy-data/
That demo use Header – Layout 1, you can find the option from Falive Dashboard > Layout > Header Layout.
For further support queries, please post to our support forum here: http://support.jegtheme.com/
Thank you
Hi, I understand that the slider requires me to use a static page at the homepage default. But I am confused on how to add recent posts on the static page, just like the one on Falive. When I click on Settings>reading, there is no option to click on ‘recent posts’ in the posts page.
Also, how can I remove the sidebar, so that my website will look more centrally aligned on the fullwidth format?
Hi evelovelle,
For any support questions kindly post on our dedicated support forum here: http://support.jegtheme.com/forums/forum/falive/ we will gladly assist you there.
Thank you
