Hi ewaz,

Please just go to WP Dashboard > Settings > Permalinks and just click “Save Changes” button.

Kind Regards,
—Ylli

Hi, I have read this action somewhere, unfortunately this does not help much.

Regards M

Hi ewaz,

Hmm can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Hi Kurrem,

Can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

Kind Regards,
—Ylli

Oh wow, Im so sorry… this message was meant for another theme for a friend, my apologies. Never mind

Hi kurren13,

Ok then.

Kind Regards,
—Ylli

Hi Mos,

How do you mean to add an excerpt in the portfolio grid?

Kind Regards,
Art

Thanks for your prompt reply,

similiar to how this website has done it http://www.martin-schulz.photography/

i would like to have the: -portfolio title -portfolio author -portfolio excerpt in the masonry grid layout

right now i can only see the: -portoflio title -portfolio category in the masonry grid layout

thanks in advance, mos

Hi Mos,

This user has done many modifications of the theme core files and he has manually done these, we don’t have any option to do this actually, maybe we will add this in the upcoming updates.

Kind Regards,
Art

Hi Alex,

This question is related to the slider, I would suggest you to read the Rev Slider documentation and ask the Rev Slider team directly.

Kind Regards,
Art

Hi there,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Hi chopsky,

What browser are you using please, and please tell us it’s version.

Kind Regards,
—Ylli

Chrome 46.0.2490.86 m The problem is happening for someone else too.

Hi there,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi sbr74,

Hmm can you please try this plugin WP Mail SMTP

And test if emails are being sent, if not then we will search for a solution on this because by default our theme contact form does send emails.

Kind Regards,
—Ylli

That works well. Thank you.

Glad to hear that it worked.

P.S: If you like Kalium, it would help us a lot if you could rate our item on themeforest from your Downloads tab, (if you don’t know how, just open this link)

Thank you

Kind Regards,
—Ylli

Hi pitadarita

Firstly thank you for being interested in our theme.

I’ve tried to see if this is possible but after setting a password for shop page it doesn’t required it. I think woocommerce haven’t implemented this option on pages.

If you purchase the theme I can give you the custom code that protects the page from public users.

Arlind

Hi Shery,

Thank you for your interest on our theme.

1— Yes, you can remove that

2— This is not possible.

3— That is possible from the Theme Options.

Kind Regards,
—Ylli

Hi Corinne,

Can you please add the code below to Custom CSS

.single-portfolio-holder .gallery .photo {
    float: left !important;
}

This will be fixed on the next Kalium update, so when the update is out you just remove the code that i gave you now.

When the update it’s ready you will receive an email if you have enabled “Get notified by email if this item is updated” from your Downloads tab.

(view large version)

Kind Regards,
—Ylli

Thank you very much. It’s OK. Best regards, Corinne

Hi Corinne,

P.S: If you like Kalium, it would help us a lot if you could rate our item on themeforest from your Downloads tab, (if you don’t know how, just open this link)

Kind Regards,
—Ylli

Hi Efrat,

I have added this to the fix list, I hope this will be fixed by the next update which will be released this week.

Kind Regards,
Art

Hi there,

You will need to do this on the Theme Skin in Laborator > Theme Options and see the skin settings.

P.S: I saw that you have created some other tickets, can you please try to add all your questions in one thread, because in this way is easy for us to understand what you have done and what is left, also is would be easy for you to post in one thread

Kind Regards,
Art

I already did, but the homepage is not green, the rest yes. I think it’s a bug

Hi albuswulfric

Can you please email us your FTP credentials and I will check and find a fix.

To send us email use this link. Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.

Arlind

Hi Cosimo,

Can you please add the code below to Custom CSS

.woocommerce .product.catalog-layout-full-bg .item-info h3 a, .woocommerce .product.catalog-layout-full-transparent-bg .item-info h3 a {
    font-size: 15px !important;
}

.woocommerce .product.catalog-layout-full-bg .item-info .product-bottom-details .price .amount, .woocommerce .product.catalog-layout-full-transparent-bg .item-info .product-bottom-details .price .amount {
   font-size: 15px !important;
}

Kind Regards,
—Ylli

Hello Ylli,

that was exactly what I wanted to know … thank you very much!

All the best Cosimo

Hi Cosimo,

Glad to hear that

P.S: It would help us a lot if you could rate our item on themeforest from your Downloads tab, (if you don’t know how, just open this link)

Kind Regards,
—Ylli

Hi there,

Can you please send us your site URL first? We need to investigate your site and then get back to you with possible solution

Kind Regards,
Art

Hi there,

You can see the page settings from the URL, the blog is set to Masonry with three columns and with a sidebar, you can easily do this in the Theme Options, it is not actually a page in our demo site because I would simply give you the code/screenshot to do this

Kind Regards,
Art

will question again .

I want to like your page .

Attach the screenshot below.

Please confirm .

1. How do I set the icon appear ?

2. changed the pixels of the image does not increase any more.

3. How do I set the date and category?

4. I ??want to increase the spacing of the side bar.

Hi there,

First of all you’ve created the blog page in the wrong way, you will need to create a blank page and name it i.e. Blog, then go to Settings > Reading and set the Posts Page to the blank page you created.

After you’ve done this go to Laborator > Theme Options > Blog Settings and make sure you’ve ticked the highlighted areas in the screenshot:

Kind Regards,
Art

Hi there,

Try again by going to the theme options and just clicking “Save” it will re-build the skin and it should work.

Kind Regards,
Art

Hi binxsoap

This issue has been addressed by few customers and we are going to fix during this week. This is generally a theme issue so the next update will bring a complete solution to this problem.

Because you are using a “1-2-3..” pagination, this happens, so the best solution is this case would be not to filter items with javascript but rather loading new page because of nature of this pagination type.

So keep tuned the new update will be released during this week including some awesome features and lot of fixes.

Best regards

Arlind

Put it in the main Custom CSS that you see in the left menu.

Perfect!! Thanks for the patience you have with us =)

Glad to hear it’s working

Hey I tried to translate with Loco Translate, but in the Kalium pot. file are only 5 strings and any of them is the right I need to translate “Share your thoughts”. Can you help me? Thank you!

Hi there, I was able to fix the problem. Thank you!

HI DanyMarques,

Glad to hear that

Kind Regards,
—Ylli

Hi there,

The theme is multi-lingual since it’s first day, you will need a multi-lingual plugin such as WPML and purchase the license for it.

Kind Regards,
Art