498 comments found.
Hi, pre-purchase question here. Im about to purchase this theme for a golf course website, though they need to be able to offer a few things for sale in a shop. Is there shop functionality for this theme? If i add woocommerce, what will the design look like for the shop page, do you have an example?
Hello,
The theme supports WooCommerce and we have plenty of clients using it. Unfortunately, we do not have a shop integrated in our demo so we can not show you how an WooCommerce page will look like. Still, if you open a ticket on support, we will find a solution to show you something. All the best.
ok thanks, I went ahead and purchased and hopefully the layout of the shop looks nice. If i have any issues with the layout of the shop after integrating woocommerce ill open a support ticket. Thanks for getting back to me so quickly.
Full Width Layout not working: Hi, I haved tried to apply the Full Width Layout (Full Width No Padding) but my VC elements is showing borders like boxed style (in fact, changing settings in General layout panel has no effect what so ever). Thanks
Hi, never mind I figured it out – I need to set “Contents Layout” as well as “General layout” to go full width. Thanks for the nice theme.
I have installed the theme and plugins, but the Revolution Slider plugin is version 5.1.4. The Minimum required version 5.1.5. I run the plugin updater and it says it updated, but then it still shows version 5.1.4.
Hello,
The current version is 5.1.4 but we do have a small issue with a false update notification that might prompt you to update. If the plugin is active, you can simply ignore it. If it’s not active and you can’t activate it, you should reinstall the plugin and it should be fine. We will remove the false update notification with the next release. Please open a ticket to support if you can’t activate the plugin and we will fix it. Thank you.
I have a problem by installing the theme. Revolution Slider can’t be downloaded.
Error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
please help
Hello,
Are you unable to install Revolution Slider plugin from the download package? This type of error could be related to server space, please make sure you have enough. If you open a ticket to our support with login data, we will be glad to take a look and see what is causing the error. All the best.
I have just bought your template – cannot update revolution slider.
Hello,
We’ve replied to your support ticket. It should be fine now. All the best.
I have the same problem as other people including : Bigsplashlocal PURCHASED above. I thought it was unlikely to get support over christmas period, so I went to a back-up from earlier this morning and got the site back running properly. Except for one thing. The slider is now above the navigation and if that is an option, I cannot find out where to swap it back to under the (or behind) the navigation. Please advise: I am using PHP 5.6.12 – is that version as you say, causing an issue?
Hello,
We’ve replied to your support ticket. Please read it and let us know. Thank you.
RevSlider is complaining about it needs an update to ensure compatibility with the theme, where can I d/l the latest version from your repository?
Hello,
The latest version included in the theme is always in the download package in the Folder plugins. Please try deleting the plugin and installing it again and, if you still get the message despite the update, open a support ticket with a link and login data and we will take a look. All the best.
Hi, great theme thank you. I would like to disable the review function and do not want any mention of it to appear on the rooms pages. Is this possible.
Thanks,
Neil
Just worked it out!!! Thanks, please ignore
Hello I don’t recive none text into message body of my ninja form. I don’t know what must I do to it works well. Thanks
Hello,
I’m afraid I don’t understand your Ninja Forms issue very well. Please open a ticket with more details about the issue and a link or a screenshot if possible. Thank you.
Hi..after I updated, I got the problem like this : Parse error: syntax error, unexpected ’?’, expecting ‘)’ in /home2/xxxxxx/public_html/wp-content/themes/leisure/framework/framework.comments.php on line 35
help me !!
Hello,
We’ve sent a reply to your support ticket. Please read it. Thank you.
Hi, after the last update, I can not see the content of my pages. The content there is but not see. What could it happened?
solved. There were problems with the update of plugins
Gives an error while i want to install : Fatal error: Can’t use method return value in write context in /home/wwwqam/public_html/wp-content/themes/leisure/framework/customizer/options.php on line 1513
Site Adress: http://qamartours.com/wp-admin/themes.php?activated=trueWHEN I DElete this codes it start working ( But i know that isnt a true way 
if( empty( esc_attr( get_theme_mod( 'layout_style_content' ) ) ) && esc_attr( get_theme_mod( 'layout_style' ) ) !== 'boxed' )
return false;if( esc_attr( get_theme_mod( 'layout_style_content' ) ) === 'full' )
return false;if( empty( esc_attr( get_theme_mod( ‘layout_style_footer’ ) ) ) && esc_attr( get_theme_mod( ‘layout_style’ ) ) !== ‘boxed’ ) return false;
if( esc_attr( get_theme_mod( 'layout_style_footer' ) ) === 'full' )
return false;Hello,
Please read the answer to the comment above, it is about the same issue. I agree, deleting the code is not a good solution
We will wait for your support ticket and we will send you quickly the version you need.
All the best.
Exactly the same problem as ViGo69, but I have opened a support ticket 48 hours ago and still no response.
I Couldn’t activate the themes, everytime I install it always come this notificaton : Fatal error: Can’t use method return value in write context in /...../wp-content/themes/leisure/framework/customizer/options.php on line 1513
Hello,
We can’t find your ticket and we don’t have any messages on support that we haven’t replied to. Please try sending the ticket again.
We investigated the error on several platforms and it seems to be an error related to servers with an older PHP version. The issue is fixed and we can offer you a version that should work fine on your server. Please contact us on support for this version. It will be soon available here also, but it will take a little longer as we need to integrate the new Visual Composer.
All the best.
I Couldn’t activate the themes, everytime I install it always come this notificaton : Fatal error: Can’t use method return value in write context in /...../wp-content/themes/leisure/framework/customizer/options.php on line 1513
Please help
Hello,
Please open a support ticket with a link and login data and we will take a look and see what’s wrong. Thank you.
hello, thanks for a great theme, but there are something wrong with the importer? I think i got everything now. But it dosen’t look at all as the demo? How do i get for one thing the footer / widget imported?
Hello,
Thank you, we are glad you like our theme. We are not aware of any issues with our demo or the import process. Please open a support ticket with a link to your website. We will take a look and let you know if something went wrong or you are missing elements that can not be imported. All the best.
HI, I need an help to configure ninja form. I don’t understand how it works. When the user fill the form for the book reservation, I expect to receive an email with a summary of the data. I don’t want a CSV..
Finally, where do I set my email address to receive this summary email? Form -> Email and Action > Email Admin > Action Name?
I don’t understand sorry
Hello,
In the Email & Action tab you have a field named To, where you can enter the receiving address. The CSV attachment checkbox is at the bottom of the Email & Actions tab. Please reply to the mail we previously sent you, as through mails we will be able to attach a screenshot and help you much easier. Thank you.
Will the WordPress Multilingual Plugin work with this theme?
Hello,
Yes, our theme is compatible with WPML plugin. We have many clients using it for multilingual websites. All the best.
So, I have this MP4 video file which plays without a problem directly from the media library – but not from a Visual Composer “row” module with testimonials on the front page (as a background MP4 video).
I can choose the video and all. It just does not play.
What is at play here?
Hi Michael,
If you place an external video as a VC row background, you need to add a Video Background Cover and upload all 3 formats (MP4, OGV and WEBM) for the video to play. If you did and it still doesn’t work, please open a ticket on support and we will help you. All the best.
Thx for the swift reply, AlexPeter, but why on earth would I need to upload >>THREE<< formats in order to play ONE?
You need all formats for browser compatibility reasons. All the best.
Jesus. I chose MP4 specifically because of its wide adoption. I would reckon NO browser with any self-respect wouldn’t support MP4. Category: Universal.
Still I am forced to throw up >>THREE<< formats.
I will try this, however cumbersome and pretty much stupid this seems to be. I have all my doubts here. But I shall do as you advise.
We understand why this might sound unnecessary, but it is a standard HTML rule, to ensure that you have a valid video on any browser. All the best.
Confirmed working! But exporting video content to OVG and WebM proved to be a bit of a challenge, since these formats are apparently not natively supported by fx Adobe. One has to rely on a few dedicated 3rd party freeware plugins to do this job – not for the average user, I’d say.
(..and then there is this limit of 1MB..)
You can increase the size limit if you contact your hosting provider. We are glad you were able to make it work. All the best.
Oh? Thx for this piece of info, AlexPeter
Hi, I have problem with the translation of the forms. I find this comment in the wpml support forum.
Ninja Forms plugin is not listed in wpml compatible plugins (https://wpml.org/documentation/plugins-compatibility/), you may invite the plugin author to our go global program, plugin author can apply for the same at: https://wpml.org/documentation/theme-compatibility/go-global-program/, our compatibility team works closely with plugin authors to ensure that their plugins are compaible with wpml.
Do you know?
Hello,
We have plenty of clients using WPML and we didn’t had issues with that yet. We’ve sent you a reply to your ticket. Please respond and we will find a solution. All the best.
Hello! I sent you two emails to your support team about the form in widgets that I cannot translate by WPML. I have not yet received a response. So, I decided to write to the author of the plugin and ask how traslate the form in widgets. As I mentioned already, ninja form is not supported by WPML.
“We don’t have WPML support at this time. The currently supported method is different forms for each language. We’re hoping to change this in the future.”
Zach Skaggs Director of Happiness The WP Ninjas Support Team
Hello,
We’ve sent a reply to your ticket, sorry for the delay, over the week-end it might take a little longer. All the best.
Uhm, after an automated backup (from 1.5.5.3 to 1.6 in a WP 4.3.1) the design went a little crazy. Most of the responsive design got really messed up. I tried removing the entire theme and re-installing both main theme and child theme. To no real avail.
I could reverse the installation with a backup to 1.5.5.3 two days ago, but that is really not a solution.
What is at play here?
Hello Michael,
We had a small display bug in this release that could be the cause of your issues. We’ve addressed it quickly with a new version, so please update and it should be OK. If you still have issues, please open a ticket to our support and we will help you. All the best.
