No need to answer, I found it

Glad to hear that

URL is http://galeriejahidi.com

Hi there,

1. Go to Laborator > Theme Options > Footer and set the footer to Expanded, the reason why these dots appear is because when you have a big footer they will automatically collapse in mobile because of the small screen and open when you click these dots.

2. Couldn’t see this issue, can you please take a screenshot of it or tell us which browser you’re using?

3. This must be done through the web when including the fonts.

4. Where is this happening? The menu is being collapsed in the menu trigger icon and isn’t being shown in two lines.

Kind Regards,
Art

Hi there,

Can you try to be more specific please, I couldn’t understand what you’re trying to say.

Kind Regards,
Art

Hi there,

It would be better if you would just set the header to Static and in pages set the header to Absolute manually, this is because on some pages where you cannot edit such as the search results the Absolute header will not look good.

Kind Regards,
Art

Hi, I did so and it did not make any change… Right now, I have the Static option in Theme Options and Absolute one on pages. But the results are the same :/ (updating helped with the The Options page though, and now it looks OK)

Hi there,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi kubusmedia,

Theme Options are mixed-up because of the Wordpress 4.4 update has made a lot of changes, and has interfered with our Theme Options CSS.

Fortunately we fixed this little issue, and we will release a new update (1.8.1) Today

P.S: We really hope that you will increase your rating that you made today, i bet that you haven’t seen such a fast update anywhere on themeforest

Kind Regards,
—Ylli

Hi Camille,

Can you tell us what happened to these pages, I checked your site and they look fine but maybe they were differently styled.

Kind Regards,
Art

Hi there,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Thank you. I sent wp information by email.

We will reply to your email soon.

Kind Regards,
Art

Hi hccrea,

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Then don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

We will release Kalium 1.8.1 this week with some small bug fixes and compatibility with Wordpress 4.4.

When the update it’s ready you will receive an email if you have enabled “Get notified by email if this item is updated” from your Downloads tab.

(view large version)

Then you can update your theme through Envato Toolkit Plugin (learn how)

Kind Regards,
Art

Hi mdflorin,

You shouldn’t remove all the code on the JS box, anyway we can assist you to revert it and just remove the white logo.

We just need your WP credentials, and you can send them on our email.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

I resolved my problem. I changed the slider configuration. So please ignore my request. Thanks for support.

Glad to hear that

Hi there,

Can you please send us your site URL first? We need to investigate your site and then get back to you with possible solution

Kind Regards,
Art

its www.elkandeve.com.au but set on maintenance mode? Does that matter?

Hi there,

If you can disable the maintenance mode it would be perfect cause like this we can’t do anything, another option is to send us your login credentials via e-mail.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi there,

Watch this video tutorial, but instead of removing the code add this code to the Custom JavaScript:

if( typeof revapi1 == 'object' ) {
    revapi1.bind("revolution.slide.onchange",function (e,data) {

        if(data.slideIndex == 1)
        {
            setHeaderLogo('http://demo.kaliumtheme.com/main/wp-content/uploads/2015/03/logo-transparent@2x1.png', 50, 50);

            var classToAdd = 'menu-skin-light',
                classToRemove = 'menu-skin-dark';

            jQuery(".menu-bar").removeClass(classToRemove).addClass(classToAdd);
            jQuery(".standard-menu-container").removeClass(classToRemove).addClass(classToAdd);
        }
        else
        {
            revertHeaderLogo();

            var classToAdd = 'menu-skin-dark',
                classToRemove = 'menu-skin-light';

            jQuery(".menu-bar").removeClass(classToRemove).addClass(classToAdd);
            jQuery(".standard-menu-container").removeClass(classToRemove).addClass(classToAdd);
        }

        //data.slideIndex is the index of the li container in this Slider    
        //data.slide is the current slide jQuery object (the li element)    
    });
}

jQuery(document).ready(function(){
  jQuery(window).resize();
});

Don’t forget to change the parameters, the slide number, logo URL and the slider number.

Kind Regards,
Art

Hi there,

If you want to display a splash page then the best would be to enable the Coming Soon mode, add a background image to it and the text over it.

But if you want to hide the header in a page you have to enter these lines of code in your pages Custom CSS:

.header-absolute .main-header {
display: none !important;
}

Kind Regards,
Art

Art, it didn’t work

Check out my site: http://www.enviefood.com/

Basically I’m trying to get rid of everything there like a splash page. Reason why I want to do this is because the image and stuff will stay after so I just want to do the work once and re-enable the headers later.

So for now I don’t want enviefood to show neither the “home”. And later one I’ll just want enviefood to show, not “home”.

Thanks in advance for your help!

Hi there,

It is better for you to enable the Maintenance Mode and simply entering custom text and setting an image background, that’s why it’s made, the visitors will see the maintenance mode but you will see your pages until you finish it. See screenshot for more:

Kind Regards,
Art

Hi Spagrand,

We will release a new update today and when you update the theme this problem should be solved

Kind Regards,
—Ylli

Fantastic!!!

Glad to hear that

Cheers!
—Ylli

Hi there,

How has your font changed? You can set up the font in Laborator > Theme Options > Typography, you can change it anytime.

Kind Regards,
Art

Hi again

I don´t know, I have not change it by myself. Yes, I know, but now it´s locked. When I change the font, it´s still the same font?

Hi there,

Can you please send us your site URL first? We need to investigate your site and then get back to you with possible solution

Kind Regards,
Art

Hi there,

1. You can only have one of the menus, having both of them does not really make sense because the three lines are the menu trigger, and if the menu is opened what’s the purpose of it.

2. After you select these and publish your project, at the bottom of the page editor there is a place where you need to Add Images, the images must be as large as possible to be high quality and then the theme and WordPress will compress and crop them to the right sizes.

Kind Regards,
Art

Hi there,

That’s one of our portfolio types, can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

Kind Regards,
Art

Hi James,

You can add the projects in the bottom of the page only by adding the Portfolio Items element via Visual Composer, any other form won’t work and you won’t be able to add them in the footer.

Kind Regards,
Art

Hi there,

Can you please send us your WP and FTP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

I’ve sent the email, and the error while saving the theme options still persists

Hi there,

We will reply to your e-mail today, it was weekend so we couldn’t get back to you.

Kind Regards,
Art

Hi Elodie,

1— Can you please remove “Coming Soon” mode first?

2— You can do that by going to your WP Dashboard > Laborator > Theme Options > Branding.

Kind Regards,
—Ylli

Hello,

Thanks for your fast answer.

1 – Done

2 – Perfect

Regards,

Hi Elodie,

You are using an old version of our theme (1.7.2) and the latest version for the moment is (1.8), please update theme first.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Then don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

And your problem will be fixed

Kind Regards,
—Ylli

Thanks. The warning is gone in the new version.

Thanks. The warning is gone in the new version.

Glad to hear that