26722 comments found.
Hi, On my contact page I changed the “website” box to “contact number” in the language translator however when emails are received it says “underfined” next the heading “WebSite”. Please help fix, thank you for a great theme.. this has been the only issue I have had. Cheers, Gavin
Never mind I have created a ticket in support
Hi,
Thanks for following up on this and please note, usual response time is within 24 hours.
Qode
Is there a way to have two additional custom fields created by default for Portfolio items? I want to avoid having to create those fields every time I add a new portfolio item.
Hi,
Unfortunately, this option isn’t available within our theme. However, you can create one blank portfolio item and save it as a draft. Create layout and custom fields that suit your needs and use some post duplicate plugins to clone it every time you need new portfolio list item
Hopefully this was helpful a bit.
Qode
I download The BRIGE theme and I’m trying to make my website multilingual but the plugins: WPML Multilingual CMS & WPML String Translation didn’t duplicate the content of original language of the pages for an easy translation.
Hi,
Please use this link as a starting point: https://wpml.org/documentation/getting-started-guide/
If you happen to need further assistance using WPML you will have to contact their support.
Qode
First off, Bridge is awesome and we love it. Second, could you guys incorporate Google Tag Manager into the theme like you do with Google Analytics using a custom field in the theme options. We use Google Tag Manager and for each of the sites we use, we have been having to edit the main header.php file to add in GTM. Please and Thank You!
Hi,
We’re glad to hear you like our theme. 
When it comes to your request, we will pass it to our project manager for further analysis.
Qode
Hi, After the brige update my site is broken in firefox (43.0) . Probably Java script doesn’t work because there is no logo, no dropdown menu, no banner, there is invisible content, no back to top button, extremely long footer and other isseus. Please help, In other browsers it looks just fine. Thanks
Hi,
Please submit a ticket to our support team at http://qode.ticksy.com and include link to your site followed up with temporary WP admin credentials in private message. Our agents will take closer look on it and assist you with this issue.
Qode
Can you please provide instructions of how to use Custom Font. Thank you
Hey there How do I put the menu on the bottom?
Hi,
Menu as seen on linked demo is called content menu, follow instructions from video: http://screencast.com/t/fvI51urFCw4
Qode
Hi there. You got an error in your comments.php file!!! Line 51 related to “url” but email field, Line 25 related to “email” but url field. Fix it asap!
Hi,
We’ve just checked this file, and our code editor haven’t reported any syntax errors. Also, running Bridge on local testing environment WP or PHP haven’t reported any error message.
So, first of all, try to upgrade your PHP server to at least 5.3. If this doesn’t help please submit a ticket to our support team at http://qode.ticksy.com and include link to your site followed up with temporary WP admin and FTP credentials in private message.
Qode
“YOU ARE NOT LISTENING!!!!!”
Take a look at lines 49 to 53:
‘fields’ => apply_filters( ‘comment_form_default_fields’, array( ‘author’ => ‘ <input id=”author” name=”author” placeholder=”’. __( ‘Your full name’,’qode’ ) .’” type=”text” value=”’ . esc_attr( $commenter[‘comment_author’] ) . ’”’ . $aria_req . ’ /> ’, ‘url’ => ‘ <input id=”email” name=”email” placeholder=”’. __( ‘E-mail address’,’qode’ ) .’” type=”text” value=”’ . esc_attr( $commenter[‘comment_author_email’] ) . ’”’ . $aria_req . ’ /> ’, ‘email’ => ‘ <input id=”url” name=”url” type=”text” placeholder=”’. __( ‘Website’,’qode’ ) .’” value=”’ . esc_attr( $commenter[‘comment_author_url’] ) . ’” /> ‘ ) ) );
‘url’ => EMAIL FIELD ‘email’ => URL FIELD
SHOULD BE
‘email’ => EMAIL FIELD ‘url’ => URL FIELD
Am I that blind???
By the way I am reporting you an error, not asking you for help!
Apologies for the inconvenience, we thought you’re receiving an error from WP or PHP parser. Thanks for following up on this, we will fix this and include in next theme upgrade.
Do you have an estimated time when your support will be back? I’m waiting for a very important message from your team. Been trying to get this issue resolved for weeks now.
hi, i has import the AVENUE DEMO in my web, but i need the web in ONE PAGE same to the demo… How i do that?? ...
Hi,
Now just follow instructions from our online documentation: http://bridge.qodeinteractive.com/documentation/10-pages-and-page-templates/10-2-page-templates-overview/10-2-11-one-page-layout/
Qode
Hi,
Yes, you can add portfolio carousel in narrower column to achieve layout as shown on your image.
Qode
Is it easy to loop specific portfolio post into a carousel slider with padding and custom size ?
Unfortunately, this option isn’t available within our theme, sorry for that.
Hi Qode Team:
I love Bridge – it is a wonderful theme. That being said, I am having some extremely frustrating issues – and your Ticket System is down – so I cannot even update the ticket sI have in queue. 1. The Theme Option dashboard is not updating the CSS on my server. I modified the directory permissions, and still nothing. This needs to be corrected. 2. When I select ‘Hide Feature Image’ on an individual blog post, the girl with the headphones still shows. This also needs be corrected ASAP. I know these should be addressed through your support dashboard, but it is totally down.
Thanks! GTC
Hi,
Please note, Ticksy, which services we’re using for our support system had performed maintenance/migration to different servers during weekend and it’s not yet stable. It is not our fault and we’re trying to get in touch with their support to get more info on downtime. Thanks for the patience.
When it comes to your issue, our agents will assist you asap once Ticksy is stable.
Qode
Hi,
1. When I import the Bridge#9 (demo) with Qode Import and select Demo site “Cafe” and Import Type “Content” it import also other demo content.
2. When I try to Import the “bridge_content_bridge.xml” with Wordpress ->Tools ->Import I have the same problem.
How can I only Import the bridge#9 “cafe” content ?
Please help.
Hi,
Unfortunately, you will have to manually delete unnecessary pages.
Qode
Hello. I Have a problem with qode import. It get stuck in process 90%.
Hi,
Please submit a ticket to our support team at http://qode.ticksy.com and include link to your site followed up with temporary WP admin credentials in private message. Also, make sure to let our agents know which demo you wish to have imported on your WP instance.
Qode
Hi, el link http://qode.ticksy.com is not working
Hi,
Please note, Ticksy, which services we’re using for our support ticketing system had some downtime, after they migrated to another server. Now is up and running, you can submit a ticket at http://qode.ticksy.com
Qode
Hello, im wondering if is possible to have the “dark” logo when the site is loading? if yes how can i do it?
Also in the bottom of the site i want to add to the right of the screen the social media icons but i don´t wee the widget to can add it…
thank you for your help
Hi,
You can use image as a preloader, follow instructions on image: http://screencast.com/t/6wjJlGoAsuu5
Watch this tut on how to add social media icons to widget areas: https://www.youtube.com/watch?v=75Sc7qOTF-0&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=7
Qode
Thank you, but for the loading maybe i was not clear, what i mean is the main logo in top, i have it in white but when i change the page all the site turns white and the logo stays but i want in this part the logo in black, here is the URL: http://moradillostore.com/prueba
you will see what i mean easier. thanks
Unfortunately, this option isn’t available within our theme, logo will be the one that is actually being used on last visited page.
Hi,
How do I create a two-column form? You’ve got the CSS for the two columns?
Thank you
Hi,
Does not work you support page http://qode.ticksy.com
Please note, Ticksy, which services we’re using for our support ticketing system had some downtime, after they migrated to another server. Now is up and running, you can submit a ticket at http://qode.ticksy.com
Hello, I really like this demo http://demo.qodeinteractive.com/bridge27/ but I would like to know if it’s possible to add a video background inside a section with a text overlay. Thanks in advance!
Hi,
Thanks for interesting in our theme.
Yes, you can use video instead of image as a slider background.
Qode
Thanks! And can I make it full screen?
Yes of course, slider height can be defined in pixels or can be set to be fullheight.
Hello.
It has a feature not found on this issue and I need to use for a client. It is the gallery with the above categories. Like a portfolio.
Equal Portfolio this theme: http://demo.rocknrolladesigns.com/wordpress/jarvis/callout/ Where you can view only the jobs in a given category.You can do it too with this theme?
Thank you!
Hi,
Yes, we have similar element as integral part of our theme: http://demo.qodeinteractive.com/bridge/portfolio/gallery-style-condensed/six-columns-wide/
Qode
Is it possible to turn off that “zoom in” effect for image galleries? It’s conflicting with a “pinterest” plugin im using.
Thanks
Hi,
Yes it is, with a bit of custom CSS, our agents will provide you snippet just submit a ticket at http://qode.ticksy.com and include link to your site.
Qode
hi we updated to 7.8 but it didnt update visual composer as it had said in the changelog? Do we have to do this manually?
Hi,
Yes, plugins must be upgraded manually: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-8-updating-plugins/
Qode
