636 comments found.
I already said, but I have to say again: This theme is the very best on themeforest. It has cool design, it is easy to handle, and the very most important, the support is the best I ever had with a purchase! I bought it several times meanwhile and recommend it many times.
Thank you so much Ole 
Hello, is this theme compatible with Envato Wordpress Toolkit? ...and how about WooCommerce 2.5?
Hello GestionBrodie,
Yes, sure you can use the Envato Toolkit but there is also an embedded auto updater in Theme Options. Osmosis is fully compatible with the WooCommerce 2.5, we took care of it in the last update as you can read in Osmosis Changelog.
We look forward to having you on board! 
Best Regards.
also is it possible to have the phone number and email button in a floating menu or sticky menu when scrolling down? thanks
Hey! Same answer here
Please use our Support Forum when you first check our Knowledge Base.
Regards.
Hi,
I’m having some issues on the contact page on a test site. It randomly changes the formatting and background colour if i move a row to another section of the page and also keeps creating a new row at the bottom of the page. If i make more than one change to the settings of a row it keeps losing the background colour.
It now also tries to open up my mail client when i select anywhere in the bottom row which could be on the background image or the contact form 7 in the right hand column and i can’t figure out why. I created a new row to make sure there were no links still associated with the row but this didn’t work. I moved the row up to the middle of the page so its was the bottom row and this seemed to stop it opening up a mail client to complete an email but also then lost the background colour to the 3 icon boxes. There seems to be something weird happening to this page and has taken me hours to try and resolve.
http://tees-n-cheese.co.uk/adds/contactthanks
nicky
Hey Nicky,
Thanks for using Osmosis 
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments. We provide support only there. Our team would be glad to help you.
Best Regards.
Hi Greatives,
I’m about to install version 2.9.1 but just wanted to confirm that there aren’t any pending Osmosis updates that I should wait for since WooCommece 2.5 was just released on Jan. 18th.
Will the Osmosis WooCommerce templates still be compatible or will I get the “Your theme contains outdated copies of some WooCommerce template files.” message?
Cheers!
Hey there,
Hope you are fine 
Even if you update the WooCommerce now, you will not have any major issues. However, Osmosis will be updated with the new VC version included as well as the WooCommerce compatibility in a couple of days (maybe earlier).
Cheers!
Thanks for the response.
If it’s just going to be a few days I’ll hold off on updating to 2.9.1. No sense in updating and then updating again a few days later. 
I know the answer is most likely no but I have to ask… the next update wouldn’t possibly the anticipated v3.0 would it? >.> <.<
Cheers!
Hey! Yes, the answer is no
The next update will be a minor release. as we need more time for the version 3.0 of Osmosis (new header layout, new demo etc).
Cheers!
Hi, when do you release version 3.0? Regards!
Hey there,
Thanks for your interest! At this moment, we are not able to estimate the time yet. We are working on it, it is a big update 
Regards.
Hi, thank you. Can you sent some mockups to me? Thank you!
Hi! Mockups for what? For the new features? I am not quite sure that I understand your request. Cheers!
Hello, again, great theme! A question: Can i set a homepage v3 (video) with the menu on the bottom ? like v5
Thanks! best regards, c
Hey there,
Thanks for your kind words 
Yes, sure you can! You just need to set the Header Below Feature (Feature/Header Position option) in the Feature Section options.
Best Regards.
P.S. We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments.We’d be glad to help you.
Thanks for answering.
OK no problem. ; ) I’ll do that.
Cheers 
Hi,
I’m having some issues on the contact page for some reason i’m getting blank white spaces between the rows. I used the standard contact page for the interior demo and tried changed the background colour for the icon boxes and a white section appeared. I checked the paddings and margins and all look ok. I deleted the section and recreated it but still getting the issues and i’ve then created a new page and now i’ve got white sections between all rows and not just the one even though i’ve copied exactly the same settings from the original one.
original page with one white section http://tees-n-cheese.co.uk/adds/contact/ new test contact page with spaces between all sections http://tees-n-cheese.co.uk/adds/contact-2/Any ideas how i get rid of these spaces?
thanks
nicky
Hello Nicky,
Thanks for using Osmosis 
There are 3 options in Row Settings > Section Options in order to handle the spaces in your rows. The first is to set the Bottom Margin to 0 of the first row if you need to collapse it with the following one, the Header Section to collapse the first row with the Header and the Footer Section to collapse the last row with the Footer. You can also read about these options on this article and check this screenshot.
Hope this is helpful for you 
Best Regards
P.S. We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments.We’d be glad to help you there as we do not provide in the public area of TF.
thanks for the quick response. i’d already set the header and footer options but didn’t know about the 0 in the padding and that’s seemed to have resolved the issue 
Cheers 
Hi There, great theme. Can you direct me to where I find the local files for the map pins. In the settings for the contact demo page the icons link back to your demo site but no content shows.
Hello 3dnative,
Thanks for using Osmosis 
I think that you just need to click on the Edit Settings button next to the map point to locate and change the links. If you need further help please open a ticket on our Support Forum as we do not provide support in the public area of the TF.
Best Regards.
Yes I can edit the link no problem, but where in are the graphics for the pins located in the theme? Thanks
You can locate these under osmosis/images/markers. Have in mind that you can upload your own. Hope that helps 
No sorry, the icons displayed on the map itself, see here http://greatives.eu/themeforest/themeswitcher/?product=osmosis
Could you please close the switcher in order to get the right URL? There is an option to upload your own marker in both map element and featured map. This marker is just the default one. Please open a ticket on our support forum if you need further help and more details 
Best Regards.
Ahh that would have helped. http://greatives.eu/themes/osmosis/contact-us-with-top-map/ I can add my own no problem, was interested if the icons were stored in the theme. Thanks though.
Happy to help! Cheers 
sorry i’ve checked through the theme options and i can’t figure out where to add the social media profiles to the header. I’ve selected which ones i want present under header options but it doesn’t allow me to set the link to the social media accounts there. I’ve then gone into the social media tab but it’s just a list of social media platforms again with no option to add accounts. please help. thanks
Hey spicedice,
Thanks for using Osmosis
You set your social links in Theme Options > Social Media no matter where you are going to use them. In case that you do not see fields for the socials there, please open a ticket on our Support Forum. Our team will be glad to help you.
Best Regards.
Is it safe to upgrade to WordPress 4.4?
Hi niekpeters,
Yes, you will have no issues. However, in a few hours, we will send the version 2.9 of Osmosis so you can wait for a while 
Regards.
Great, thanks! I’ll wait for the last version
Cheers 
Must say this: Very best support of all themes I use! Very fast and well explained what to do! 10 Star!!!
Thank you so much for your comment Ole 
HI, is there an easy way to remove easing transitions between anchors? I would like to go directly to the anchor without any animation.
Thanks, Rick
Hey whartonweb! Could you please open a ticket on our Support Forum? Our support team will check your request there.
Regards.
Hi I’m trying to embed a vimeo video on a page in portfolio but it does’t show the video screen just the code. I tested on another template and there is no problem so it must be the Osmosis issue. Does anything needs to be specially configured to embed to a page? Thanks
Hello there,
Thanks for using Osmosis and for your feedback 
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments.Our support team would be glad to help you.
Regards.
Thanks but managed to sort it out!
That’s fine 
how do you make the sidebar sticky like in your demo? My sidebar scrolls along with the page.
Hey there! There is a check-box option in the Page Options – http://prntscr.com/99d9n3 . Please use Support Forum if you need further help.
Regards.
Hello, Do I have support from Revolution slider if I have Osmosis? Thanks
Hi cvakator,
Firstly, this is something that deals with any theme which includes a 3rd party asset and not with Osmosis. So, when the Revolution slider comes bundled with a theme, you do not get support from the Themepunch team.
Best Regards.
P.S. Please use our support forum if you need anything else.
Ok, thanks! I write the ticket then. 
Hi, I can’t upload updated version of Osmosis theme through WP admin on Go-daddy Hosting when i try to upload another theme it works. Is it any problem with osmosis theme? Please help Thank you
Hey there,
Could you please open a ticket on our Support Forum and provide us more details? Our support team would be glad to help you 
Best Regards.
P.S. We provide support only on our support forum. Thanks for your understanding.
Hello, great theme! =)
I have some questions:- 1. Is it possible to set a google map as a Feature Image? I have created a map with WP Google Map Pro Plugin and i wish to put it below the menu full width
- 2. I can’t find the correct class to change on the css the line-height of paragraph, could you tell me how to please?
Thanks. Best regards, c
Hey there,
Thanks for using Osmosis! We are glad you like it 
Could you please open a ticket in our Support Forum -https://greatives.ticksy.com – as we don’t provide support in the comment area? We ‘d be glad to help you. Thank you very much!
Best regards.
OK thanks! I’ll do that right now. =)
Cheers 
Hi there! 
Please, is there some easy way how to change header in Image text feature from H4 to H2? It would be nice to have ability to change header because now I have a lot of H4 tag on my page.
Thank you.
Hello cvakator,
First of all thank you for using Osmosis. 
Could you please open a ticket in our Support Forum so we could discuss it further? We shall try to include this request in an upcoming release of Osmosis.
Best Regards
Hello again, I’m just wondered, is there some image element with hover effect or something with link to other page? Thank you.
Hi there,
There are multiple elements in Osmosis in which you can add a link. Please open a ticket in order to see what you need.
Regards