Hi,

1. Go to theme’s panel > social networks section and remove the hashtags and replace them with your social networks profile or leave them blank:

• http://screencast.com/t/f1spMlxB
• http://screencast.com/t/1sfkxt7Q9

2. This: http://screencast.com/t/4vcksnfA is theme’s article bottom ad: http://screencast.com/t/uvV05HNpnm – http://screencast.com/t/fCfurGiOmXuP which I see it’s not found: http://screencast.com/t/efLHmOzA so please make sure you have it set and configured right or remove it from the indicated panel area.

3. Firstly, you can use theme’s fonts section to handle fonts and chose a different font size to make it smaller. Here is an example:

• http://screencast.com/t/IVKRnvwkPT
• http://screencast.com/t/61wjoHFl3P
• http://screencast.com/t/iHDo7tZhoV

To setup a custom font please use the instructions from this guide: http://forum.tagdiv.com/using-custom-fonts/

Hope this helps! Thanks for the message!

Lucian C. tagDiv

The < h1 > tag is missing.

You can simply add a text block to your page where you are able to place an h1(title) and some text content(description) – http://screencast.com/t/vo7rnIvDi3 Or you can use Pagebuilder with title template – http://screencast.com/t/8MwGVO2MqG the page title has the h1 tag – http://screencast.com/t/yVWkkEdW

If you still have this issue please send us an email at contact@tagdiv.com and provide your site url so we can take a look. Also for future please use our forum for other issues related to the theme – http://forum.tagdiv.com/

Thanks! Alin V.

ok, Thank you

Hi,

1. Yes, you can use the default submenu – http://screencast.com/t/NRipVR0r just add your categories as submenu items – http://screencast.com/t/Mm94qTt9 Or you can make a parent category megamenu, please check this guide – http://forum.tagdiv.com/mega-menu/

2. You can create your custom menu from Appearance > Menus and then use custom menu widget to display it on your sidebar – http://screencast.com/t/owsMUwp7yq – http://screencast.com/t/vEs0R4Wn

3. We have a documentation that you can read – http://forum.tagdiv.com/wordpress-information/

Thanks! Alin V.

Hi,

Please disable all your plugins except Visual Composer and clear cache to make sure that it is not caused by a plugin. Also I cannot access your site not only homepage, this happens even from google search – http://screencast.com/t/7lxTN7NXt5

Did you moved to secure http? Please make sure you do this properly and also contact your host. You can find also online tutorials – http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

If this is not what you mean please provide more details on mail at contact@tagdiv.com and paste a link to this conversation.

Thanks! Alin V.

Hi,

The block 17 is designed by using module 4 and module 8. If you want the excerpt also on module 8 you have to added in the code, here you can find module 8 – http://screencast.com/t/U1e60hlaihk and you can take a look to a module that have excerpt and implement the code also for this module – http://screencast.com/t/uCZESu6yFEXj You may need additional css customizations. It will appear also on block 9 as the module 8 was used to design also this block.

Thanks! Alin V.

solved but I posted another question later

Hi,

Unfortunately the theme share system was designed to work only on post page, so if you need share buttons on about page you can create a post and they will appear. If you need this for pages I suggest to get someone to help you with this as we cannot provide custom services or you can find a plugin that may help you.

Thanks! Alin V.

Hi,

You can alter the code so instead of the footer logo you can add your subscribe code – http://screencast.com/t/TNIjwmUMcyak Also you can change the footer template and add your code from Widgets to a footer column – http://screencast.com/t/5njju116k – http://screencast.com/t/f8Qm5rmrsG2A

Thanks! Alin V.

Replied to the other ticket!

Hi,

Please send an email at contact@tagdiv.com to provide your site url and admin access so we can take a look. Make sure you use the latest theme version 6.6.3 and you have update the Visual Composer plugin to version 4.9 provided with the theme. If you did not solved the problem and you send the email please paste also a link to this conversation.

Thanks! Alin V.

Hi,

Did you solved the issue? As I have checked your site and did not found any issues with the header ad, please clear all the caches and see if you still have this issue.

Let us know if you still have issues with this or other problems related to the theme.

Thanks! Alin V.

thank you!! I cleared the cache and the banner was in center..I think changing the banner size fixed the problem as I just added the center tag

Glad that it works! For other issues related to the theme please use our forum – http://forum.tagdiv.com/ or contact us via email at contact@tagdiv.com as this section is more intended for presale questions.

Thanks! Alin V.

I have just seen your advise notes on your own plugin page intimating reasons why plugin is not latest and how to update to v5. I have deactivated one packaged and deleted it. Added new plugin from your plugin folder for v5 and it is now the latest.

Hi,

Glad that you managed to find it!

Thanks! Alin V.

Also, please add my vote for better linkedin integration – the follower count widget and share buttons by default. Have a fantastic holiday and new year!

Hi,

Please check the values from System Status and and increase them as it is recommended – http://forum.tagdiv.com/system-status-parameters-guide/ then try again. Also you can try to install/update the plugins via ftp or wordpress and see if it works. Any way the version 5 of the Revolution Slider has to be installed manually – http://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Also I have added your request to our list.

Thanks and happy holidays! Alin V.

Hi,

I’m not sure what you mean. Please make sure you use the latest theme version and disable all the plugins except Visual Composer then check if you still have this issue.

If the issue persist please send an email at contact@tagdiv.com and provide your site url so we can take a look. Also paste a link to this conversation.

Thanks! Alin V.

Hi,

We’re not aware of any issues concerning this and we also haven’t had any other reports on it. Please also check this without any plugins active except of Visual Composer, clear all caches, purge CDN files if using any and see if the issue is still there. Also you can check this using a default theme to see if you still have this issue.

Please do so and if you still experience this afterwards please let us know and address us via email at contact@tagdiv.com provide wp access so we can check your configuration and also provide a link to this conversation and the necessary details so we can look into this.

Please let us know!

Thanks! Lucian C. tagDiv

Hi,

There is no limit on updates, only the support is limited – http://screencast.com/t/i23v3UNB3Pi

Thanks for your interest! Alin V.

Hi,

Please check this solution from the forum – http://forum.tagdiv.com/topic/view-numbers-in-block/#post-62165

Also you can add new topic on our forum for other issues related to the theme as this section is more intended for presale questions.

Thanks! Alin V.

Hi thanks,

Still having a problem, I posted on the support forum too …

Here’s what I did:

// Number of product per page 8 add_filter(‘loop_shop_per_page’, create_function(’$cols’, ‘return 12;’));

if (!function_exists(‘woocommerce_output_related_products’)) { // Number of related products function woocommerce_output_related_products() { woocommerce_related_products(array( ‘posts_per_page’ => 12, ‘columns’ => 4, ‘orderby’ => ‘rand’, )); // Display 4 products in rows of 1 } }

Is this correct?

Thanks

I understand it was the holidays and stuff … but I really could use some help with this problem. I’ve posted to your support forum as well and there is another person with the same problem there too.

Thanks.

Replied via forum!