26721 comments found.
Hi..My purchase code is not working. I posted on query using the same purchase code but now I am not able to submit any ticket. Please help me.
Hi,
As far as we can see, new tickets are arriving on Ticksy which means that Envato API is now up and running – please try to submit a ticket again.
Qode
Hi…I’m trying to login through the support system but it is telling me purchase code is invalid or no good? I’ve copied from right here on themeforest and tried a few times…
Hi,
As far as we can see, new tickets are arriving on Ticksy which means that Envato API is now up and running – please try to submit a ticket again.
Qode
I have purchased your theme multiple times and need some support however your system is saying that my purchase codes are not valid. Please help.
Hi,
As far as we can see, new tickets are arriving on Ticksy which means that Envato API is now up and running – please try to submit a ticket again.
Qode
Hi, How do you delete a custom Widget after creation?...I tried to click “X” but it still remains..
thanks
Hi,
Should be fixed and rolled out in next theme upgrade, we’re familiar with this issue and our dev team is working on it. Thanks for the understanding and apologies for the inconvenience.
Qode
Hi Qode,
next update, but the bug with “icon with text” (see Ticket #574080) is still not fixed!!! Why do you not fix this bug?
Hi,
Please note, this issue is resolved, last item in change log: http://bridge.qodeinteractive.com/change-log/
As we can see, you still haven’t upgraded your theme. Here are instructions how to do it: http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/support
If you happen to need further assistance please continue conversation with our agents on already opened ticket.
Qode
No, that’s not right qode, I have updatet the theme. And I don’t have an issue with alignment, I have the issue that ‘Box Type’ and ‘Icon/Image Position’ is ignored. I always get ‘Icon in a box’ as result! I’ve already opened a new ticket (#622755), because the old one is closed.
Wish you all the best for the new year Kind regards
Thomas
Apologies for the inconvenience and thanks for following up on this. Happy New Year.
I want to develop your Bridge theme HTML version, Profit share 50/50.
Hi,
Thanks for the offer. We’re only distributing WP themes to Envato as elite authors and we’re not interested in this kind of cooperation.
Qode
thanks Guys for constantly updating this great theme,.. wish everybody a Happy New Year saludos Seb
Hi,
You’re welcome, we’re doing our best. Happy holidays to you too. 
Qode
I team.. It’s possible to have a widget with related Projects?
Hi,
Unfortunately, this option isn’t available within our theme.
Qode
Thank you for this new update ! Happy New Year for all Qode team! Wish you the best
Happy Holidays to you too.
I am using child only for some styles. Upgraded to the last version and suddenly got
Warning: Cannot unset offset in a non-array variable in … /wp-content/themes/bridge/extendvc/extend-vc.php on line 100
And now I can’t edit or create nothing in grid builder … how can I solve this?
Hi,
Please submit a ticket to our support team at http://qode.ticksy.com and include link to your site followed up with temporary WP admin credentials in private message. Our agents will take closer look on it and assist you with this issue.
Qode
We want a video portfolio, does your theme support video specifically as a portfolio post/item when you click on Zoom (in what I think is some sort of Lightbox)?
Hi,
Yes, our theme can handle video elements. You can get familiar with them here: http://demo.qodeinteractive.com/bridgetour/demos/
Video in single portfolio item: http://demo.qodeinteractive.com/bridge/portfolio_page/video-performance-festival-2014/
Video in blog single item: http://demo.qodeinteractive.com/bridge/icelands-biggest-volcano-timelapse/
Qode
None of these links answer my question. Please review my question again, I do not want to buy this theme if it does not support lightbox video from a masonry style list. For instance, from this page: http://demo.qodeinteractive.com/bridge4/portfolio/gallery-style-condensed/four-columns-wide/ could you have a portfolio item that you click “Zoom” (and it DOES NOT go to another page) but opens the Vimeo video in a Lightbox window floating above the masonry page list?
Guess we have misunderstood you query. Unfortunately, this option isn’t available within our theme.
So I’m having issues with this theme – For some reason my fonts will all of a sudden change to a different font for no reason and then I can’t change them back – Also, when trying to adjust items for mobile or tablets it just doesn’t work correctly
Hi,
Please submit a ticket to our support team at http://qode.ticksy.com and include link to your site followed up with temporary WP admin credentials in private message. Our agents will take closer look on it and assist you with this issue.
Qode
HI, I am using the boxed version of this theme but would like to create a fullscreen landing page.
No matter which template I choose, I am still getting the boxed view. I am usually fairly competent with these sort of things but I am unable to get the effect I need. Thank you
Hi,
Please submit a ticket to our support team at http://qode.ticksy.com and include link to your site. Our agents will take closer look on it and assist you with this issue.
Qode
Hello, can you tell me how to change the text on the Portfolio buttons, instead of having “Zoom” and “View”, I want to change it to different text. Thanks!
Hi,
Please submit a ticket to our support team at http://qode.ticksy.com and include link to your site. Our agents will take closer look on it and assist you with this issue.
Qode
Dear,
I am looking into this theme in order to purchase it but before I do I would like to have a look at the administration interface. Is there any demo instance available that I could have play with?
KR
Hi,
Unfortunately we don’t have demo with allowed access to third parties. However, we can send you screenshot of Admin panel, if you’re interested please submit your query to support@qodeinteractive.com and disregard autoresponder message.
Qode
please update to latest vc at the very earliest, it is much faster
Hi,
Update will be released soon. Thanks for the understanding.
Qode
Hi!!! I wonder if there is any way to put a link on the logo. Thanks!
Now I see, has the link but not back up.
Hi,
If you happen to need further assistance please submit a ticket at http://qode.ticksy.com and include link to your site, our agents will assist you.
Qode
hello, is what this bridge works with php 7
Hi,
We haven’t got feedback about issues with PHP 7.
Qode
Hi , My site is http://www.marketingempire.tv/?product=product-showcase-2mins
I want to replace the product thumbnail image with a video and also I want all products to be listed in related products rather than a 4 … Do you have any solutions for it…
or if video cant be embedd then i would prefer title price etc to be move on to place of product thumbnail images and description and others on right !
Hi,
Please submit a ticket to our support team at http://qode.ticksy.com and include link to your site. Our agents will take closer look on it and assist you with this issue.
Qode
Hi,
I install the demo with template, images & menus but the icons don’t appear. No search icon, socials, menu icon…
How to fix them?
Thanks!
Only in Chrome & Firefox. In Safari works fine.
Hi,
Most likely cross origin issue, our agents will assist you further, please submit a ticket at http://qode.ticksy.com and include link to your site.
Qode
