306 comments found.
Hi, we have some problems with ne newest template version. We use the woocommerce templates from your template, but they are not up to date (Woocommerce 3.0.1) so we can´t use everything in the frontend view. Do you think that you will publish a new version in the next weeks?
Will it work with maganto 2.1.5 ? also latest file in not extracting it shows error.
Also where to change the content of slider. Only Image file is showing in SM image Slider option. How to change the content.
Dear sir,
Are you using magento 1.9?
If you are using magento 1.9 you can change slider’s content in module’s configuration area.
Thanks!
I am using magento 2.1.5 and love fashion latest theme.
How to change Logo and fevicon How to create blogs How to make contact us page form Also struggeling on importing products and order from previous website.
I have created the ticket but No responce till now. Even i renewed my support.
Please suggest.
Hi sir,
Could you please give us your private email to check again your ticket?
Thank you!
Ticket was rasised from satyendra@defindia.org at http://www.magentech.com/my-tickets/view-tickets, Ticket Code MTT-THEMEFOREST-0BUV97O3DA , MTT-THEMEFOREST-7SIZ517ES2
Hai, Before i’m buy this theme.. just want to know this theme available for version 2.1.5?
Hi sir,
Thank you for being interested in our theme. SM Love Fashion is completely compatible with Magento 2.1.5.
You can see in ChangeLog of this Item. We will update image and description right now. Thank you for reminding us.
Best Regards and Hope that you will have nice time to enjoy our theme!
hi magento 1.9.3.2 compatible?
Dear sir,
This theme has not tested in Magento 1.9.3.2. However, we will do it soon!
Thank you!
hi I want to remove price where can I do? thanks
Dear sir,
You can absolutely remove price. However, to get support, you have to purchase this theme. We see that there is no “purchased” mark on your username. Or if you bought this theme, please give us exact purchase code.
Thank you!
I bought enovate elements. where purchase code I didnt find it
Dear sir,
We see that you has not purchased our product. So please buy our product to get support. Or if you get problem of buying product, tell us for solution.
Thank you.
I didn’t understand anything.. I bought envato elements membership and download it. why problem? Where should I report my problem? our membership username yagmurum . please ask envote Authorities.. sorry my english is not good.
Dear sir,
Could you please tell us what your problem is? We will help you!
Thanh you!
I asked a question. “hi I want to remove price where can I do? thanks ” but you said not purchased your product. I downloaded envato elements and add license.. Is there a problem to get support? thanks
Dear sir,
Please give us the exact day you download this theme. We need to check again.
Thank you!
Dear sir,
Please login Themeforest and request support there. When you create ticket, choose custom work!
Thank you!
download date from envato elements : Mar 12, 2017
Dear sir,
As we mention above, please login Themeforest and request support there. Create the ticket and choose custom work!
Thank you!
Hi,
my orders not getting generated. In system.log many errors coming like this. Please let me what should i do??
2017-01-24T04:29:52+00:00 ERR (3): Warning: file_exists(): open_basedir restriction in effect. File(.\Mage\Dynamicslideshow\Block\List.php) is not within the allowed path(s): (C:/Inetpub/vhosts/sastibazaar.com\;C:\windows\Temp\) in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\core\Mage\Core\functions.php on line 145 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:53+00:00 ERR (3): Warning: in_array() expects parameter 2 to be array, null given in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\local\Sm\Megamenu\Block\List.php on line 235 2017-01-24T04:29:58+00:00 ERR (3): Warning: file_exists(): open_basedir restriction in effect. File(.\Mage\Dynamicslideshow\Block\List.php) is not within the allowed path(s): (C:/Inetpub/vhosts/sastibazaar.com\;C:\windows\Temp\) in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\core\Mage\Core\functions.php on line 145 2017-01-24T04:29:58+00:00 DEBUG (7): Array ( [product_category] => 365 )
2017-01-24T04:29:58+00:00 DEBUG (7): Array ( [product_category] => 367 )
2017-01-24T04:29:58+00:00 DEBUG (7): Array ( [product_category] => 432 )
2017-01-24T04:29:59+00:00 ERR (3): Warning: Missing argument 3 for Mage_Review_Block_Helper::getSummaryHtml(), called in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\design\frontend\default\sm_lovefashion\template\sm\cartpro\checkout\cart\mini-cartpro\default.phtml on line 102 and defined in C:\Inetpub\vhosts\sastibazaar.com\httpdocs\app\code\core\Mage\Review\Block\Helper.php on line 41
Dear sir,
We found that you did not buy our theme. Please go to our support center and give us your purchase code to check, we will find solution for your issue. http://support.ytcvn.comThanks & Hope to hear you soon!
Hi, is theme compatible with 1.9.3.1? Thank you
Dear sir,
Our theme can be compatible with Magento 1.9.3.1, you should buy it because if there is any issue, we will help you check. and if it is installed in your site, and not compatible with your Magento 1.9.3.1, we will help you check, if we can’t check, we will refund for you 100%.
Thanks & hope to hear you soon!
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Hi Support team, I purchased this theme long ago, but could not use it until now. I am stuck with Cloud zoom mouse over, on mouse over image disappears and nothing shows (product detail page).
Dear sir,
Please go to our support center to post this question to get our help: http://support.ytcvn.comPlease give us product name/ purchase code and website information to check it soon, and save time for you
If there is any question, let us know.
Thanks!
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Hi Developer, the zoom feature on product page is not working
Dear sir,
Our DEMO runs well. If on your site, please buy the extend support to get our directly support.
Thanks!
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I have a problem with the Option Add Store Code to Urls on 2.0
Dear sir,
Please go to our support center to get help: https://support.ytcvn.com
Thanks
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Still waiting to fix it. Im bored to wait
Dear sir,
could you give us your ticket number? We will check it right later.
Thanks
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TF349896 Here you have it
Thanks! We will check it right! Please keep following your ticket to get answer soon!
Is magento 2 theme supports RTL ? Arabic specifically
Dear sir,
This theme is not supporting RTL, we will update this feature soon.
Thanks
Is this theme a child theme of Magento blank (or other parent theme) or is this theme made completely from scratch?
Dear sir,
Our theme is made completely from scratch.
If there is any question, let me know.
Thanks!
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Hello Team Would like to know does your theme support infinite scroll?
Dear sir,
We are sorry that Love fashion theme does not support infinite scroll.
Thanks for your care!
I created ticket MTT-0000007042 and mentioned all issue, waiting for your response
Dear sir,
Our team are checking your ticket. We will send you the feedback asap.
Thanks & regards!
hi, i am not able to set the blog in this templete also product zoom is not working, I raised the ticket against this and waiting for your response.
Dear sir,
We answered your ticket. Please kindly check it again.
Thanks & regards!
Hi Magetech
I have trouble getting the SM deal to show on the frontpage. I have added a deal, and I have made the plugin active, but it doesn’t show on the frontpage. How do i add it to the frontpage? I have been experimententing blocks and adding the following to frontpage: <reference name=”deal-home”> <block type=”deal/List” name=”deal” template=”sm/deal/default.phtml”/> </reference>
(I made the deal-home reference myself in the 2-columns-left template)
However, nothing shows up – what do i need to add or configurate?
Dear sir,
Please submit a support ticket at here: http://www.magentech.com/submit-a-ticket/submit-ticket We will check your module configuration with your admin account.
Thanks & regards!
is the theme compatible with the new 1.9.2.4 magento?
Dear sir,
This theme is not compatible with 1.9.2.4 Magento. We are planning to update this theme to Magento 1.9.2.4. We will inform to all of you later.
Thanks & regards!
What are the incompatible bits? can we fix ourselves?
Dear sir,
Normally, when upgrade to magento 1.9.2.4, maybe there is just one issue with SM Love fashion. We can assist you for that. Please feel free submit a ticket to our Technical deparment.
Thanks & regards!
Hi, just wonder if your theme could be compatible with the “ask product question” extension by other developers?
Dear sir,
We have not tested this plugin on our theme yet. Please try to test this plugin on Magento default theme first. It should work well.
Thanks & regards!
Hello, what is the forecast for compatibility with magento 2?
Hi
The admin page could not locate and load the CSS and JS files, also the ‘image’ folder is missing in the package, update documentation and fix and provide solution to solve the JS and CSS loading issue
Dear sir,
For this issue, please submit ticket to get support from us.
Thanks!
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Please refer to the Ticket we submitted requesting a REFUND since this Theme is corrupted with Critical issues. Lost Password option is NOT working, Even after adding States of Australia to directory_country_region table , States doesn’t get listed and as a result unable to configure and use Australia Post Shipping method. Those are not the only issues – Create Account option was not working, got fixed today by Support Staff , earlier Create account – Middle Name option line has gone out of order – corrected – but that option is VANISHED !!!
Since the most critical option which is Shipping is not working and errors keep on appearing , we lost confidence of this product and we no longer can trust this product will work smoothly for our client and his customers.
We feel sorry to leave a bad comment like this but end of the day we are running a business and cant offered to lose time & do experiments with our clients
Dear sir,
For any your issue, we tried to help you and replied to you right, and all is fixed. Why you deny all our effortness to help you? Please check your ticket, and write the rest problems you have, we’re always here to support you!
Thanks!
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Hi
Please don’t come up with excuses – i am not a mad person to request refunds because there is no reply to a ticket submitted at night time – your time (Vietnam time )
Issue is critical issues keep on appearing and i cant simply rely on this Theme any more no matter whether you solved issues or not. We are not talking about simply a static website / informational website. We are talking about an eCommerce website which involves credit card payments , shipments and the entire business depends on the smooth functionality of the website and we cant simply put our customer at risk as well as his clients .
As i told you before , this is not the first Magento site we are handling and we create sites for Australian clients. If we cant simply put Australian states to appear and therefore allowing the shipping method to calculate things based on Table rates option which is ALREADY one of the features in Magento , tell me one good reason why we should keep your Theme if the most important aspect which is shipping is NOT working ??
When we mentioned this on Saturday we know we have to wait till Monday to get a reply. So we waited patiently and your staff member MT reply at the last moment on Monday saying that you guys dont support 3rd party scripts since i mentioned that i installed Matrix rates module. Your company didnt even bothered to have a look at why the STATES option is not working which is nothing to do with 3rd party scripts.
We managed to get this Australia Post CSV based rates working by simply running a query at SQL table – directory_country_region table with 3 other Magento websites WITHOUT any issues at all
If you guys cant help to that issue , then why should i keep this Theme any longer because my purpose is LOST , i cant use this theme because NOT only this option, but there were several issues with this theme.
1) Create account option wasn’t working – then you guys fixed that
2) Yesterday added to my frustration, LOST PASSWORD option wasn’t working as well
Now keep in mind i haven’t tested payments option since i cant enter the shipping address at all.
I am not hear to allow you’ll to fix things each & every day and just because you guys fix things , i cant allow this stupid “fixing” thing to happen every time.
More importantly , if you cant fix the states issue , then the theme is useless – Simple as that – end of argument and lets dont waste my time since i lost close to 5 days now and i have to re start work with a new theme
Dear sir,
We fixed the issues you mentioned above, and at the time we completed fixing this issue, all is ok. And now you say it is not working, therefore, we ask you Admin and FTP account to check, you see it?
Moreover, serveral days ( 01-02-03 january, 2016) drops into weekend, so we have 3 days-off for New Year holiday, and couldn’t check any ticket. Monday we comeback and solve it for you. In addition, about create account, we still create it normally, please check it: http://prntscr.com/9mavt4
Now, Only 1 problem is that you provide us admin and FTP account to check why this issue is still here while we did fix it. If you don’t provide it for us, we will not check this issue. How can you think it is our theme fault? It’s really unfair for our effort to help you.
Therefore, Please let us support you this issue.
Thanks!
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I quote what you mentioned in the reply . “We fixed the issues you mentioned above, and at the time we completed fixing this issue, all is ok. And now you say it is not working,
I cant understand why you simply repeating telling wrong information ?
Cant you see that i mentioned “1) Create account option wasn’t working – then you guys fixed that ?
So i mentioned its being fixed !!!!
My issue is NOT that , others
Dear sir,
The issue we mentioned is what you said in previous reply: “As i told you before , this is not the first Magento site we are handling and we create sites for Australian clients. If we cant simply put Australian states to appear and therefore allowing the shipping method to calculate things based on Table rates option which is ALREADY one of the features in Magento , tell me one good reason why we should keep your Theme if the most important aspect which is shipping is NOT working ??” We fixed it, and at that time, all is ok until you inform that it not working, after that we ask you for providing your admin and FTP account to check. You see?
Thanks for your patience, and we hope you co-operate with us to solve this issue.
Thanks!
Common guys you told me you cant fix that issue and NEVER EVER fixed that thing at all
Refer to this link
https://www.letex.com.au/checkout/cart/Tell me whether the STATES option is working ?
If you fix , let me know in which ticket you told me its fixed
Can someone kindly reply / attend to my ticket MIN-0000000634 since we running out of time to complete the project – Kindly help
Dear sir,
When you ask the issue, it’s mid-night here, and we couldn’t reply right. Please check ticket, we answered here.
Thanks!
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