26721 comments found.
hi qode.. i import demo cupcake slider to my localhost
i check the page : this is use : slider=”cupcake-slider’ and i want change the background of that slider.. so i go to ; QODE SLIDER => SLIDERS
i dont found the slider with shortcode name “cupcake-slider”
this is very weird.. because my page : home is running well..
so my question is : where is the cupcake slider
i want the change the background for this slider
thanks
Hello,
The cupcake demo http://demo.qodeinteractive.com/bridge64/ does not use Qode Slider on a homepage. This page is built using Full Screen Sections template, each row is built as one full screen section , and has an image set as a background.
So you just need to edit each row’s background photo to change this photos for your own.
Qode
Looking to hire someone to help configure and style this theme. Copy, branding and direction provided just need someone who can help put it all together fast. Do you have any suggestions? Thanks!
Hi,
We don’t do any custom work, but you can try to find someone here: http://studio.envato.com/ 
Qode
Hello, Is there a way to remove lightbox and the clickable link for portfolio images? I just want them as images that do not respond when you hover/click. Thank you
HI,
Yes. Our support team can help you with it. Just submit ticket to https://qode.ticksy.com/ and include WP admin access 
Qode
Does this allow you to use FULL HEIGHT VIDEO ROWS – in Visual Composer: http://vc.wpbakery.com/video-academy/full-height-row-and-video-background/
Hi,
We had to disable that option of VC, but we have page template which is built of full height sections, you can check that one 
Qode
I am using a Bridge theme. Now I create custom post type section and name it Blog. Now I want to use latest Posts box section and want to display post from the specific category which come under the blog custom post type. When I am trying to use category slug it display nothing in fronend and when I leave it blank then it display posts from the other posts but not from the custom post type posts. Hope I explain the issue right. Please let me know how can I use to display posts from specific category from the custom post type?
Sincerely Rickky
Hi Rickky,
Can you please submit ticket to https://qode.ticksy.com/ and include WP admin access so we can take a look at your setup and help you? 
Qode
I already post a ticket but there support mention the reply until march 1 2016. If I get reply there then I will give the admin detail. Is there possibilities to get reply fast on my submit ticket ?? Here is my submitted ticket, https://qode.ticksy.com/ticket/628624
Hi again,
Our support stuff always look to answer the tickets as fast as possible. I have just checked the status of your ticket, and the reply has been sent there.
Greetings,
Thanks I get the answer. Thanks for your time.
You’re welcome.
Hi! I am Struggling with the exactsize for the qode sliders. The Images I create are always too small or to big and they are always cutted below and above, I need to know the exact pixel size to avoid that problem and to avoid an stretched look.
Please let me know about this. I need to have the exact control about the image size.
Thanks in advance!
Hi,
Can you please submit ticket to https://qode.ticksy.com/ and include WP admin access so we can take a look at your setup and help you? 
Qode
Ok,. done…! waiting for you guys! thanks
You’re welcome, please note, usual response time is within 24 hours but we had state holiday back here which continued on weekend, and we were low on resources.
When I bought this theme 10 months ago there was no mention of support or updates running out. Now it says I have 2 months left of support. Is this true?
Hi,
This is out of our control. Envato introduced support rule changes in September. You should contact their support and ask there any questions you have 
Qode
Can you please enable the “Equal Height” row option for Visual Composer? This is new feature that is very useful and it would benefit all of your customers to enable it as soon as possible for your next release.
Please let me know if / when you plan to integrate the new feature.
Thanks
HI,
VC added this features long time after our theme is released and that feature doesn’t fit well with what we built into our theme and we can’t risk to introduce potential problem with 30000+ customers our theme has, so we decided to disable it 
Qode
Hi, my question is about this demo: http://demo.qodeinteractive.com/bridge112/ (fullscreen sections): Is it possible to click at the top-arrows, too? I only can click the down-arrows, leading to next section below. Thank you!
Hi,
Thanks for reporting this. There is any issue, we will fix it 
Qode
Hello, the theme now has 1 single “Sidebar Page” widget area. Is it possible to create multiple sidebar page widget area? Like e.g. “Sidebar Page a” and “Sidebar Page b” ... ? thanks
Hi,
Yes, that’s possible with custom sidebars. If you need help with it, just submit ticket to https://qode.ticksy.com/ and include WP admin access 
Qode
Thanks, I’ll do that.
No problem, you’re welcome.
Hello, is it ok to update the latest version of WP? Do need to update bridge first? Thanks
Yes 
Hello Qode,
Can I just check that the theme is compatible with the CSS Hero plugin?
Thanks
Hi,
We didn’t have chance to test it with this plugin, so let us know if there is any issue with it 
Qode
Hi, Thanks for this theme great. Just got it and i have few questions.
- Why do you provide 2 sliders tools ? Qode Slider and Layer Slider ? - I imported a demo and i dont get any slider set with it (it’s demo 95)
Hi,
We provide two sliders as different customers prefer different sliders. Our own slider is more cool for us, while LayerSlider has more options 
You can submit ticket to https://qode.ticksy.com/ and include WP admin access so we can take a look at it?
Qod
Hi, thanks for the quick answer. I won’t open a ticket for that, i’ll keep it for later
Have a good day
No problem, you’re welcome! Have a nice day too! 
Hello, i have a stupid question, but i burned my fingers twice now with themes.
I want a theme which templates are built with visual composer and can be changed with it.
ThemeForest offers many themes so called “powered by Visual Composer”, but after purchasing 2 of them, i was totally frustrated, because the author told me, that i have to build all pages from scratch, when using this plugin.
Thanks for your answer.
Hi,
Our theme is based on Visual Composer and you can start building your web site by importing one of available demo sites our theme has, so it saves you lot of time. You can replace images, text, content with your own 
Qode
Hi, I am new. I want to built a my website like this: http://www.splashetech.net/ especially, picture in my page can automatic change like this one: http://www.splashetech.net/fx50d/ Can you tell me: what concept is this ?
Hi,
It would be best if you submit ticket to https://qode.ticksy.com/ and include WP admin access so our support team can help you and guide you 
Qode
Hello, Am thinking of purchasing this. Please let me know if this provides transparents headers, – but will some opacity as well… so the header is see through, and you see the image behind it, but you can also have some colour opacity of colour to highlight menu items.
Does this allow for the full height rows that is native in Visual composer?
Hi,
Yes, it supports transparent header. We just replied to other question above 
Qode
I want to find out before purchasing. Can you put a youtube or vimeo link as the background video image for backgrounds and titles and sliders?
Hi,
Yes, with LayerSlider or if you purchase Revolution Slider. Our slider supports only self-hosted videos as background video 
Qode
Hello. Love the theme. Just wanted to see two things before purchasing.
1. Can images in portfolio galleries lead to images in a lightbox only? In the demo they always lead to a project page with other images.
2. Can I make a grid, no space, portfolio page with text describing the portfolio on the top or side?
Thanks.
Hi,
Thanks a lot 
1. Yes, view button can be removed 
2. Yes, with custom CSS
Qode
Hi I just wanted to know If the images (white brickwork and industrial lights) come with the theme or do I have to purchase them from a photo stock supplier?
Hi,
You need to purchase license here if you plan to use the images: http://www.shutterstock.com/
Qode
Hi, i am thinking of buying this instead of Salient. For the following example – video header: http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/full_screen_preview/7315054
How is this done? Is this done with a visual composer full height row, or how? Can you include a static image image here. What are the options for the text layout and positioning. Is there I way I can test this before I buy to see if it is suitable?
Hi,
Can you please share url to exact page (close ThemeForest preview frame at the top), as we can’t see what exact page you are looking at? 
Qode